I called to ask if I needed to make an appt or if I could walk in. Receptionist asked for my symptoms I told them I have a history of a cute bronchitis but have tested negative for COVID 3 times and was needing an antibiotic for what I believed to be bronchitis. They said they couldn't help me and told me to go to the emergency room. This is literally the purpose of a clinic like this. Don't waste your time, schedule a teledoc appt. read more

Horrible service! Unprofessional The front desk should work at a morgue they don't know how to SPEAK to the living!!; read more

I can't tell you how much I appreciate this office. Firstly, they are prompt. Each time, waiting has been minimal (even if busy) and they offer efficient service. Secondly, the office is spotless and clean. They clearly keep up on this. Finally, they are KIND and treat you respectfully and with courtesy. That makes a major difference in my opinion. Each time I've gone, the treatment has been effective, everything was explained patiently, etc. Cant recommend them enough. read more

Save your time and money and go somewhere else! It is allright to be late for Covid Test results, but the customer service is just awful. I had to call them 15 times for results. One time they put me on 15 min hold. I had to disconnect and call them to hear a response "you should have hung up before". The give you lab number to call to get the results from them directly! so whats the use of them? Just to collect the sample? It has been more than 72 hours and still no results! Please train the staff to handle the customers well. Don't put the calls on hold and not get back if they cannot. Really frustrating. I guess there is a reason that people look at the reviews before availing the services. I should have known before. read more

Very amateur "rent-a-doctor" operation going on here and the Dr is very arrogant pompous rude & impolite. He and his staff talk down to you. I arrived for my appointment early only to sit in my car for over an hour to then finally talk to the kid behind the office desk who says to me he's in a bad mood because he's having a bad day. Patient beware! They have been suspended in past by State of NJ Dept. of Health for administering expired meds and patient sharing meds, it's all on nj gov website search. https://nj.gov/health/healthfacilities/documents/EA_facilities/2018/EA_20180713Agile%20Urgent%20Care%20Secaucus%20Curtailment.pdf read more

Agile Urgent Care - Official State of NJ Dept. of Health document to suspend operation. - Urgent Care Near Me - Secaucus, New Jersey

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Took my elderly dad to be seen for respiratory symptoms. Everyone, from the front desk staff, to the nurse, to the doctor, was professional, and so kind with my dad and me. They took us right away, were thoughtful, attentive, listened carefully to what we had to say, and explained everything clearly. The office waiting area, examination room, and restroom were also was very clean and organized. I would definitely recommend and wouldn't hesitate to go back. read more

Horrible!!!!! Its says open 365 days of year. Recently went on Thursday for urgent care and there was a sign saying closed for the day. Came back on Sunday to give them another chance and guess what!?! CLOSED AGAIN! With another lovely sign now saying it will reopen on Monday stretched from Thursday when on Thursday it just said only closed for that one day. What kind of place is this that they could promote urgent care 365 days a year but randomly close there door whenever??? read more

Agile Urgent Care - Urgent Care Near Me - Secaucus, New Jersey

Called in at 8:01 to see if their google hours were right, lady says "yes but we use the last hour we're open for sanitation" So I said hey, I'm from Arizona on business, like I'm foreign here, please help me out, I could be there by 8:06. (I'm staying across the street) She proceeds to leave me on hold for 25 minutes and I have to call back and she says "at this point it's too late I'm the evening." Like of course is it! You left me on hold for half an hour? Just awful service for a medical institution and won't be using them during my stay. read more

A+++. Went there ti get a pre-surgical covid test. Staff was amazing very courteous, friendly, knowledgeable. Maria my nurse was extremely understanding of my needs. Place was clean, safe. Highly reccomend. I will.defiantely be back. Tom S read more

Bait and switch! We called to confirm if the COVID19 PCR test would be fully covered by the Insurance and whether we had to pay any amount. We were informed by the personnel at Agile Urgent Care, Secaucus that there would be no cost for us to get the PCR test. Few weeks later, although the cost of lab was covered by insurance, we get a EOB from Insurance for doctor's visit! Doctor's visit? We did not even see a doctor. Went to the center at the time of appointment, filled up the questions online. Got a call, the doctor asked the same questions as the online questionnaire, went it, the nurse took the test. Now I have to deal with insurance and Agile Urgent care to appeal the charges. read more

This is one of the worst urgent cares in the nation. Very unprofessional. In match 11 2022 I got a DOT physical done by you with "Agile Urgent care" in the report you tested my vision and the results came back 20/10 for all eyes. However, you put down that I needed to have "corrective lenses" when this is not the case. This placed made an incorrect information about me and refuse to write an official doctors letter describing their mistake. Amazon and I would not be giving you guys anymore business!! And I should be taking you guys to court very soon!! read more

They force you to have a tele doctor visit prior to Covid testing. They bill you for a full doctor visit for a 15 second phone call.

I had a bad experience at another urgent care in town. I was not feeling better after taking the medication I was prescribed, I decided to come here and am so glad I did. The staff was so nice, patient with me and they ran tests to see what I might have...something the other urgent care didn't even do. They told me that the other doctor I saw prescibed me a very low dosage of antibiotics and that I needed something stronger. After getting the right medication, I am finally starting to feel better and I definitely recommend this place! read more

If I can give 0 stars I would. AVOID THIS PLACE AT ALL COSTS. The staff is unbelievably rude. Don't bother making an appointment because your still going to wait for minimum an hour. Made the mistake of giving these people second and third chances. Someone needs to do something about this because it seems to be a common complaint... read more

I'm not one to complain, but the guy here was the nastiest to my fiancé and people waiting. We had a test appointment at 1pm and still haven't gotten in at 225pm. Rude and inconsiderate to a line of ladies while letting people in that arrived after us and yelling at people every time he opens the door. 1/10 never returning read more

Eerie how this transpired... We were in the area this morning & noticed this place. Didn't think that we would be using them , but I made a mental note. One hour later here we are. This time it was the better half who needed Urgent Care. The process was very easy, from checking in to meeting with the Doctor. Upon arrival all the receptionist had to do was scan her drivers license & medical card. Half hour later she walked out with 2 staples in her scalp. Having to return next week to have them removed. This place is spotless and looks brand new. The staff is very friendly & efficient. Would definitely use them again, as it sure beats going to an emergency room or doctors office waiting to be seen. Which can last for hours. There is also ample parking out front. It is easily accessible from both Route 3 West and East. read more

Was in for a pre-employment screening in which Lauren, Leslie, and Yaniera made the process super easy and were very friendly!

We've had a great experience every time. Our whole family has used them. The caught my husbands flu after regular doctor didn't test

I recently came here thinking it will be faster than waiting at the ER and will get similar care. Boy was I wrong. What is the point of having a modern facility with friendly support staff when the dr is below average? I was misdiagnosed and prescribed the highest medical dose, just to find out that probably didn't need it - and all they needed to do was run an additional test to find out. When I didn't feel well and came back three days later, they weren't even apologetic for missing the mark. Instead they made excuses and made me wait over an hour while in pain to see a dr - there was nothing urgent about this urgent care place. I usually don't write reviews but receiving proper healthcare is important and so if you go to this place make sure to ask a lot of questions and do your research to advocate for yourself! There is no guarantee they will get it right. read more

I had a great experience here. The office is nice and clean and the staff very friendly and professional. I was in and out in no time. Thank you. read more

Went there today with an ear infection. The nurse Maria was excellent and Dr. Rego was very understanding and got me o. My way feeling much better than when I went in. read more

It's 8:40pm right now, Wednesday night. The clinic was completely empty and I was told that the doctor is getting himself ready to leave so he can't see me. The hours are 9am - 9 pm. I came in for a simple cold. read more

I had a great experience here, very happy to have gotten the help I needed with such great service! I came in with a sprained ankle, they took me right in got me an X-ray and sent me home with the images, full report and crutches. It was fast, informative, and everyone is always so nice any time I have been there. Great team, great service, and the actual owners are wonderful and hands on! read more

I was on vacation and woke up in serious need of an urgent care, found Agile because they took my insurance. Every single person, from reception to the nurse to the doctor were so lovely. Incredibly kind and accommodating. Not to mention incredibly efficient. The facility was clean and calming. Definitely recommend Agile! read more

Agile Urgent Care definitely deserves 5 plus stars. Excellent service!!! The professional staff members were phenomenal!

The staff is exceptionally rude, with the exception of the receptionist - she was helpful and kind. Overall, if you value respect, kindness, or basic human decency, go elsewhere! read more

Great experience here- clean, brightly lit office and waiting room; friendly and courteous staff, and helpful doctor. I was in and out quickly with a diagnosis and a script. 10/10 recommended. read more

This place is spotless. The front desk young ladies were very pleasant. The day I was there there was no line I was seen right away. I needed to have a urine sample and it was tested right away. Turns out what I thought I had was wrong and I got a prescription for something else. Dr. Rego had a compassionate bedside manner. I felt he listened to my symptoms and gave me good care. My family and I have been here a few times and gotten good care. read more

This place is amazing. It's clean and modern. No paperwork, everything was done an iPad. And there's no one here...just walked in and I'm next. Recommend. read more

I'm sitting outside of this urgent care my eighteen year old is inside the people that work there were competition rude and disrespectful. My son has prior heart issues they didn't care. It may be clean inside but the people who work there are clueless and I will never come here again. You shouldn't either. AWFUL read more

I feel comfortable and at ease with the place. Clean facility and people are friendly. The service was quick and the doctor was very professional. A very good alternative for hospital ER. It's newly opened so it's expected to be clean. I hope they can keep it that way for the years to come. read more

The facility is spotless , brand new and the receptionists , nurses and the doctors make your visit a very pleasant one. I have been going there for a week now because of an irritating access but happy with the final results. Check in process is all electronic. Never a wait time owing to the facility being new. The doctors are very friendly and make u feel comfortable. read more

My review is based on a recent visit. I have been to Agile quite a few times in the past and was always pleased. My son woke up with a fever and sore throat about 10 days ago. We took him and he tested positive for strep throat. He was prescribed an antibiotic and was instructed to give it to him twice a day for 10 days. On the 10th day, he woke up again complaining that his throat hurt. We took him back and he saw a different doctor. The doctor said that he was still sick and was given the wrong dose the first time. The dose was underestimated because of his weight. When I checked his summary from the last visit, his weight was listed almost 8 pounds lighter than what he really is. I will probably go back but would make a point to not go when the doctor who gave him the incorrect dose is on schedule. Not sure why my review is stating that I am from San Francisco. It's 2500 miles away from Secaucus. read more

facility is very clean, modern and new. But... be prepared to wait for more than 2 hours with no reason at all. I have been there couple of times already and once I waited around 4 hrs even though there was not many people. read more

I couldn't be more impressed with my visit. I had a not so great day and needed some stitches and everyone there was extremely friendly! They made me feel comfortable and even asked if I wanted to hold their hand since I'm a baby with needles. Savannah, Melissa, Marissa and Dr. Rego, thank you for turning my bad day around and for taking excellent care of me! read more

Moved out of NYC and needed a doctor in a pinch. Was very pleasantly surprised. Quick, thorough treatment and an excellent, knowledgeable doctor. Been to City MD in the past and they usually slap a Z-pack (useless for sinuses) on anything but this (real) doctor listened to my history and gave me the right treatment. Two thumbs up. read more

I went there on 5/7/19 with my husband and son . The girl at the main desk was very helpful and made the process very easy . The doctor was kind and we both had strep and we were in and out quickly . I would recommend this place. Cindy read more

This is fabulous care center..I hesitated going to the emergency room on a Friday and spent the weekend in pain from closing my finger in my car door. Monday I was still in pain and went to Agile my experience was wonderful although my finger was broken. Sayed was my PA and fantastic I was in and out within an hour with X-ray, splint and disc of my X-ray. I recommend Agile with 5 stars if you have an emergency. read more

Showed up, sat there for 1 hour. They finally told me the doctor wasn't coming today. This was a horrible experience and I encourage everyone to avoid this location at all cost. read more

I went here for a Covid test. Please be warned! They require a Telehealth visit prior to scheduling your test. It's like 5 questions (like the ones you would be asked at any other test site before getting tested). That Telehealth visit takes about 2 mins and costs $60. If your insurance does not cover, the test itself is $100. I went to take the test, all went smoothly and the person who administered it told me I would get a phone call with my results in 2-5 days. I get the call a few days later that I will need to schedule a Telehealth visit to receive my results. This would be another $60 tacked on (which you are not told about prior). I refused to schedule the Telehealth visit after finding out this information. They then refused to release my results. Only after talking to an urgent care representative 3 times was I able to have my results emailed to me. If you don't want to spend over $200 to get a covid test go elsewhere, such as CityMD. They take walk ins and you get your test results emailed to you, no hidden fees. read more