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    Jaroslaw S Pondo, MD

    3.4 (17 reviews)
    Closed 9:00 am - 4:00 pm

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    2 years ago

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    2 years ago

    Kind and intelligent Dr, always concerned and has an answer, Very reassuring as well. His receptionist is always helpful and accommodating,

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    2 years ago

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    2 years ago

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    4 years ago

    Very unfriendly staff and dr. It was my first time but will never return back. They dont greet customers neither respond to calls

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    7 years ago

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    8 years ago

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    7 years ago

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    14 years ago

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    12 years ago

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    10 years ago

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    14 years ago

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    13 years ago

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    13 years ago

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    11 years ago

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    I'm a pharmaceutical rep and have covered almost all of the state and NYC, and I can attest that Dr Pondo is the best of the best.

    Mentioned in 9 reviews

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    Riverside Medical Group - This is the blood collection room -- laboratory.

    Riverside Medical Group

    1.7(17 reviews)
    0.3 mi

    I started out years ago with Dr. Rodriquez and when he left I switched over to Dr. Anabel Agcopra…read more Both doctors were fine. The biggest problem with this place, is trying to reach the office by phone. A few weeks ago I tried to reach the office and my call was always answered by a call center. They took my information and promised me that I would get a call back from the office. This never happened and I left several messages with the call center. This has happened several times in the past also. The funny thing is when you go to office it is filled with girls in the reception area, just talking to each other. I am fed up and will try to find a new doctor within the Optum network.

    Customer service is beyond terrible. Unless you speak Spanish, I don't recommend this place at…read moreall. I got a call with blood work results.. When I asked the rel questions regarding the elevation of my bloodwork all she would respond is "Yes".  I do not believe she understood what I was saying. I find it very unfair to patients to have someone who does not speak fluent English call me to review my blookwork.  She clearly did not understand what I was asking her.  I went to the doctor with concerns about my health.   I then called the office back and requested a copy of my blood work.  Everything is not fine as stated by the rep. I highly recommend that you not have nurses who are incapable of speaking the language fluently call patients and make their own medical assessment.  Based on her assessment I would need no further follow up.  My bloodwork speaks for itself.  Ignoring it would only harm my health even further. Extremely unprofessional and unpleasant.

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    Jaroslaw S Pondo, MD - internalmed - Updated May 2026

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