Awful. Discourteous staff, poorly coordinated appointments. Wait time at least 1 hour no matter when you set your appointment. Have been seeing my hometown doctor for 30 years. He recently made the switch over to NJ Physicians and it is an absolute travesty. I dread having to call their line - the phone tree is a nightmare, and you never know when you will speak to a human being. When you do get someone, they act like they are doing you a favor, or claim it "isn't their job". Messages are routinely lost. The office "manager" should be fired immediately. The waiting room is always crammed full. You feel like you are trying to see a prison doctor and not a friendly physician when they finally let you into the tiny rooms. How can there be so much help and so little getting done? Pay three or four people a living wage with benefits and I guarantee you would see a change in demeanor and productivity almost immediately. Their answering machine messages sound like they were recorded in the worst part of the Bronx. I understand that bilingualism is where the money is, and I speak more than one language myself - but whatever happened to a friendly voice? Let the street stay outside where it belongs. It is medicine at its assembly-line worst. I feel terrible for the reputations of the doctors who have chosen to utilize New Jersey Physicians to "manage" (or outsource, really) their practices. It is an ugly, ugly scene. Stay away. read more