Never gave us a quote before coming to the house. Then the service tech wouldn't give us a quote or an invoice. He said the manager would send an invoice. The plumber was nice and did a good job but then later the manager sent us an invoice by email. They charged a minimum $350 just to come out for the service call plus $80 for the part (which costs $54.43 at Home Depot). It took less than an hour for him to replace the part for a grand total of $430.00 for less than an hours work. We called to find out why it was so expensive and complained about the excessive labor rate but he was unwilling to reduce the price to fair amount. If you want to pay $350 just for them to come out then by all means call them but you can call dozens of other plumbers whose service call is 1/3 of that. We will never use them again. It's not worth it. read more

NIR Plumbing & Air Conditioning - The part he replaced. - Plumbing Near Me - Riverside, California

Plumbing is not my game. Between the not-knowing, the exorbitant prices, and the urgent need to unclog the tub & toilet, the pressure was rising. Recommendations for epoxy or liners with costs of five-figures made my head spin. I said that I needed a second opinion, but the plumbers could not leave the job with a hole in the yard. What to do? I called Nick at NIR Plumbing. He heard the desperation in my voice and he responded. He explained, suggested, and came up with a plan. He came the next day with the camera and talked about various factors to consider. Then he sent Isaac and Juan to complete the job. With Nick's direction the problem was solved without the epoxy, liners, or high costs. I truly appreciate the time he took to guide, explain, and get the job done. Thank you Nick! NIR Plumbing will be the first call I make for plumbing needs! read more

So very disappointed in a business I have trusted since 2014. However, better to learn before using them to embark on a major repair that we had only discussed. One hot water hose bib, one cold water hose bib, $20 each. No problem Twenty minutes of labor $350 SHOCK & DISBELIEF! This might be the going rate in a world that I do NOT belong. However, without a doubt, I could have had this accomplished for much, much, much less. My HUGE mistake...TRUSTING Them. Heck, I would have given it a shot myself with Youtube, or I would have called others, I even would have gone to laundry mats from now on. WOW! $390 for two hose bibs without complications or lifting. NEVER AGAIN. My advice, seek others and if you do not, Have NO FAITH or TRUST. read more

NIR Plumbing & Air Conditioning - Plumbing Near Me - Riverside, California

I've used NIR three times now, and every time they're quick - both to come out and to fix the issue. Also quite professional and friendly. Definitely recommend! read more

Our air conditioning completely stopped working last weekend, and it was 105 outside. It got up to over 90 inside. The company my husband had experience with in the past had not returned his call. After doing a bit of research, I found NIR. They had good reviews and worked weekends without exorbitant "peak pricing." I called and Nick said they could be here within a couple hours, and they were. The AC didn't get fixed that day. Unfortunately, we have an old unit (it's an old house) and they had to order a part from a wholesaler, but could only find one that had it, and even they took an extra day beyond what Nick was told. Nonetheless, Nick stayed in constant contact with me to let me know what was going on with my issue. After four days of miserable heat (not their fault, obviously) the part had arrived and Manuel was able to pick it up and get it installed. He was on that roof in 100+ heat for hours. (I felt bad for him, while as I sat with a rapidly melting ice pack in the 93-degree house.) My AC is now working, and I couldn't be happier with the service provided. Both Nick (the owner) and Manuel (the technician I worked with) were very professional and took time to answer any questions I had. I definitely recommend this company. read more

We were in a real pickle. We had a leak adjacent to our water meter and had to shut off our water. After having called two plumbers that couldn't fit us in and two others that didn't return our call, my husband decided to see if our neighbor had a plumber. He referred us to NIR. They said they could come right away, which they did. Our technician was super nice and got the work done that we needed. Being without water the day before Thanksgiving was stressful, and NIR took care of us for a very reasonable price. I've already shared my experience with a relative who quickly put them in her contacts. We had an awesome plumber for over a decade that had recently retired. Having a reliable number to call is a big relief. Thank you NIR! read more

This company was called to fix a plumbing issue. He was efficient and highly knowledgeable. The issue got taken care of in a timely manner. The work was done PROPERLY and fixed in a manner as to avoid the same happenstance from occurring again. Definitely recommend. read more

NIR Plumbing & Air Conditioning - Pipe got run over by a big industrial truck and burst. - Plumbing Near Me - Riverside, California

Was looking for a quick response to my AC Unit going bad. I had previously used them.. Sergio showed up and troubleshooted and quickly diagnosed the issue. Very fast, knowledgeable Service. Responded the same day. Would definitely recommend these Professionals! Thanks NIR, another satisfied Customer. read more

My AC stopped working on a Friday. I called a few different places on Saturday and NIR was the only HVAC repair place able to fit me in SAME DAY (only about an hour after I called), while every other location told me I'd have to wait until after the long weekend. Nick was so helpful, promptly found the issues, and fixed them while explaining the process to me the whole time. He even did a walkthrough of my home afterwards to show me what items might cause problems in the future. I have a cool house again and couldn't be happier! As a bonus, his cost estimate over the phone was accurate too. read more

Nick is an awesome plumber and person all around. He makes sure everything is done correctly, professionally and to our satisfaction. Thank you nick for all your help. I'll continue to refer you to other people I know. read more

NIR Plumbing & Air Conditioning - Plumbing Near Me - Riverside, California

There was a leak in our main irrigation valve area and NIR came to our rescue after several failed attempts of getting anyone to come help us. Mike showed up even 10 minutes prior to the estimated arrival time and was able to detect the leak to the "T" and was able to fix our issue within several hours without even going over the estimated repair costs. Mike was highly knowledgeable, trustworthy, and upfront about the repairs we needed which is hard to find these days. I would highly recommend this company to any of my friends and family. 5-Stars all around. read more

Accidentally plugged the toilet one morning before work. Tried for about 30 mins n couldn't get the thing unplugged with a plunger. Called NIR to get a quote on a minor toilet plugged. Nick was who I spoke with. He explained that most people don't know how to properly use a plunger and explained that it's a minimum $180 to send someone out n he'd hate to charge me that unless necessary. He told me exactly what to do with the plunger. After 2 tries I got it unplugged! Thanks so so much!!! This speaks volumes about this business!! Integrity is EVERYTHING. read more

Nick was excellent and arrived right on time even during a heat wave and pandemic! I can't say enough about Nick and NIR!!

We have used NIR Plumbing now for over 5 Years. Any issue we need, They always get it done. The best part, is they are available 24/7 & on holidays. Always professional, courteous & polite. This last time our power flush toilet was leaking in the tank. NIR contacted the warranty company for us, had a replacement shipped to our house, came back & had it installed in less than an hour. It's so hard to find an honest & reliable plumber, I'm so glad we have one. read more

I was watering my new plant in my back yard at 8pm this evening and went to turn off the pipe....and it wouldn't turn off!! my husband and myself tried everything but it still wouldn't turn off... We immediately went to Yelp and looked for a 24 hr plumber near us. The first one that came up was NIR Plumbing. We called NIR and Nick answered the phone. He said he would send someone over in about an hour... but they came in about 10 minutes!! Mike came and another Tech and they replaced the pipe with a nice new one.. They were fast, professional, very friendly and extremely knowledgeable! I liked them and we have found ourselves a new plumber. :) read more

Had Juan working on my leaking shower faucet. Dude was quick to know what was causing the issue and how to fix it. Reasonably priced expertise. Will definitely call them for future work and highly recommend!!! read more

I would've loved to put 5 stars but I believe this company is definitely overpriced on air conditioning services. I also wasn't told the total price of the job upfront. I was asked to pay $350 for an air filter, a can of degreaser, unit rinsedwith water, and freon level checked (no pounds added). That is totally ridiculous Nick did take $50 off upon me speaking up about it but, I've paid way less other places in the past. I just wish he would have been transparent and upfront about the price of his services before preforming them. I would've been able to make a better decision especially during a panademic. I never signed or agreed to the price but still paid him as much as I could of what he asked. But never again!!! read more

Although the service cost was more than we budgeted so we did not opt to schedule service, Nick was prompt to respond to my request for information and was available via phone immediately. He walked me through the process, gave me a price, and offered to schedule service for that day. We would definitely reach out to Nick in the future should the need arise. read more

Nick is a real professional- courteous, in uniform, knowledgeable, fast and fair. Our AC went out tonight and it's 100 outside- hottest day of the year, of course. I submitted a few requests thru yelp and nick was the only company out of 5 that was able to come out same day (he was here within an hour). The unit was fixed and working in under 30 minutes of his arrival. I'm not sure if Nick is real or an angel but do yourself a favor and call Nick if you need help. Thank you, Nick! read more

Nick and company have been doing my plumbing repairs for at least 15 years, installing toilets, installing a new water heater, replumbing when we did kitchen and bathroom remodels, changing out valves, fixing a water main leak and handling routine repairs. I've always felt that the prices were fair and the service was professional and friendly. NIR has done work for other family members, too, including a complete repipe and going above and beyond to solve problems. Exceptional company. read more

From the initial call to the final day of service, NIR responded promptly, professionally and most importantly clean and friendly. We had to repipe our whole house! Nick, the owner, came over right away and after walking through the house he explained to us his recommendations and also gave us a reasonable price. My wife likes to ask lots of questions and Nick was able to answer them all with ease, which made us feel confident in going with this company. We got 2 quotes to repipe the house by the way. We then scheduled the repipe which included plumbing in two restrooms, a kitchen and removing an old water heater to go tankless. The repipe process was performed primarily by Mike Lopez, a one man army. Mike is the most knowledgeable plumber out there; I'd put him up against any other plumber in the country. Not only that, but he's also the neatest plumber as well. He cleaned up immediately after each project and was able to explain what he did every step of the way. Sergio Cortez helped install our tankless water heater. He was also very prompt and knowledgeable. Nick came by almost each day and was available by phone every time we had a question or concern. Nick, Mike and Sergio all reminded and reassured us that they were always available for their customers. 24/7 service. The whole process lasted less than a week and we were able to stay home the entire time. I will definitely be calling Nick and the team to handle all our future plumbing and A/C needs. I recommend them to anyone in this IE area needing commercial or residential services. For people leaving negative comments complaining about price, remember, you can choose to go cheap, but you get what you pay for. This company is VERY reasonable in price and provide over the top service. Thank you Nick, Mike and Sergio! read more

It is with great pleasure that I recommend the fine folks here.  NIR Plumbing did my initial house piping and plumbing.  Nick and his team, including Sergio, Mike and Juan are fantastic.  Service is professional and each member takes great pride in doing the best possible work.  They truly care and for each successive plumbing need, they are there for you to remedy each and every situation.  Since the initial installation, if I encounter any issues (recently sewage line and dishwasher backing up), the team was there for me and always leave me extremely impressed with their knowledge, kindness, expertise and attitude. read more

I had an emergency plumbing issue with an apartment in Downtown Riverside. The building is older and I had a broken faucet. NIR Plumbing got there really quickly, was able to have the quality parts that was needed to fix the leaking faucet, and got the job done. I would highly recommend them and specifically Sergio, who did a great job communicating and helping me through all of this! read more

Our water broke on our side of meter! Knowing it was Saturday night it was going to be tough finding someone to come out and fix this very bad leak. After several phone calls Sergio arrived and fixed the problem within a couple of hours! He was worth every penny and we did not feel "ripped off". Water company just said sorry, we cannot help. Sergio is such a good plumber!!! read more

Nick, Sergio and his team have provided great support and service throughout my rental properties. They were able to replace a water heater in less than a day with great service and quick response. I would recommend them for any plumbing or related issues at any time. Sincerely, Socrates G read more

Great plumber. Gets the job done. Very happy with service, will remain a long time customer.

I recently moved into an older home and had continual problems with one side of the house not draining or backing up. I had several companies come out who I found thru Yelp all of them either offered a temporary fix which cost hundreds of dollars or said it was just a simple clog which they would clear for hundreds of dollars. The problem kept recurring, I found NIR plumbing and scheduled an appointment Nick came out and within an hour scheduled a diagnostic test after they test they found that what the other plumbers had told me was completely incorrect. The price Nick quoted me was a good price for a difficult job. I was very happy to finally find out what the problem was and to have it fixed. Sergio & Mike who worked on my home were very professional and got the job done on schedule. Nick would regularly come by the job and call me with updates and let me know the schedule for the next day. Mike finished the last portion of the job and was very knowledgeable and explained everything to me and walked me thru the repairs and showed me some of the problem parts they removed from my crawl space. They also made sure the job site was clean and all debris were disposed of. I can't thank Nick, Mike, and their whole crew for the quality work they performed at my house in finally resolving a problem that has been going on for over a year. I will be referring them to my friends and family and will use them on any future work. read more

NIR is my new go to plumber. I needed a pressure regulator replaced. Nick responded quickly and sent out a tech the same day. He was knowledgeable, efficient and friendly. I needed a hose bib replaced and he did for a minimal additional charge. read more

These guys are amazing. They came right away I had my garage flooding. One was great didn't amazing job fix the problem super fast very reasonable in price will definitely use again read more

This is the first plumbing company that I've used more than twice. For 4 years now we have used them and have been very pleased with their work and customer service. The owner,Nick has been honest, up front, and easy to work with. Sergio is great. Highly recommend. read more

We have been very Blessed to find NIR Plumbing in whom we can trust. Trust plays a key word in finding a good plumbing service and who gets the work done right. Thank you so much for the great work that you get complete for us when it is needed. read more

First time using NIR Plumbing, response time was less than an hour, and an appointment for the very next day (Sunday)! Pricing was fair, and the work was great, we had several smallish problems, and Juan did a fabulous job read more

We have used NIR plumbing and referred them for many jobs. They are always on time, very professional and get the job done right. The owner Nick knows what he's talking about and doing when it comes to any plumbing need. read more

Great service! They were able to come out the same day and exact time I was available.

We can't say enough about the professional service and great customer service Nick Lopez and his team provide. They offer 24/7 service and they actually show up give you a decent quote and do a fantastic job. We have used NIR Plumbing for numerous things in our home. And we have referred them to family and friends you can't go wrong with NIR. read more

Great friendly guy! he came over the weekend to my office to take care of a portable ceiling water heater that was leaking and flooding our floors. NIR came out and handled the situation quickly. Thank you! read more

I had a gas leak, so i called the Gas Company. They came out and said it was after the meter so it was my problem. I needed a plumber. A plumber? So I called NIR and they came that day. It turned very complicated with the Gas Company needing to come back out and replace the meter before NIR could complete the job. The Gas company came last night, did their job and NIR was back today. They left a little bit ago and I am back to having hot water! Good job NIR. read more