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    Nicoco

    4.6 (72 reviews)
    InexpensiveGelato
    Closed 12:00 pm - 7:00 PM
    Updated 3 months ago

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    From entrance

    It's hard to believe everything is vegan because it's so tasty and creamy and wonderful. Super cute shop with a kids area with books and toys. The owners, Ashley and Sean are very nice friendly. Love the creamy coconut!

    Coffee & Midnight Chocolate
    Mariana O.

    Absolutely recommend this spot! Nicky served us and gave amazing recommendations. The midnight chocolate reminded me of my childhood neighborhood ice cream shop. It was such a nostalgic experience. The shop is small and great spot for kids too! I'll definitely come back! Theres a famous mochi kitchen close by, but I say just skip that and try Nicoco. Way better options and so much tastier than the other place. This should be the best ice cream shop in Hilo!!!

    Parker S.

    Super cute, fun spot! Great service - and gelato! All vegan! Freshly made cones! I got the banana macadamia nut flavor and it was really good! Definitely recommend!

    a hand holding a cup of ice cream
    Carly Grace H.

    Taste this yummy gluten/dairy and soy free rainbow! Great staff, vibes and tasty treats!! All the essentials all in one place! Come get your Hawaiian gelato

    Waffle Cone please
    Nina U.

    Nicoco dairy-free coconut ice cream is dreamy and their pints can also be found in some stores now. I remember when ice cream spots would be forward thinking when they had just one coconut flavor non-dairy ice cream option on their menu. Now look at Nicoco! It was like this place was made for me with all the flavors. The store has a real downtown Hilo vibe and I love visiting in person.

    a hand holding a cone of ice cream
    Jen R.

    10/10! The friendly staff and unique flavors make it a fabulous experience. Don't miss the chocolate sea salt and strawberry in a waffle cone - a must-try at this excellent vegan spot.

    Strawberry
    J W.

    Super yummy. Great flavor. Fresh waffle cone. Friendly staff. Got unique flavors.

    Ade S.

    The best ice cream joint in all of the Big Island. The sorbet ice cream is certified vegan and organic, and for those with lactose intolerance like me, it is a must-try because it is made from coconut milk. There are two locations in Hilo, and we were able to visit both. Still, we had to write a review for this location because the Staff and the customers we met here were really excellent, as they engaged us in conversations and inquired about our experience with the products. One customer even shared their experiences of the locations and pictures of their escapades on the Island. Many other reviewers called the products here "Gelato," however it is actually "sorbet" as Gelatos are not Vegan and are made with egg yolk. It is tough to find parking if the downtown area is busy, but there is a parking lot next to the store, and it is free; just make sure you get there early as street parking is very minimal.

    Front of shop
    Marlyn C.

    Wow!!! This vegan ice cream is AMAZING!! I had the two favorites: sea salt chocolate and fluffer nutter. The fluffer nutter was out of this world like marshmallow ice cream with sweet pieces of peanut butter. To die for!! There is street parking in front of the shop, so it's easy. The service was great. The young lady that was working there was super sweet and attentive. I wished I lived in Hilo...I'd be so fat eating this every single day lol :) Yeah it's that good.

    Menu of the day...flavors change so have to check it out to see what's being served.
    Gina P.

    Super yummy vegan gelato! Love the creative flavors and so creamy...even better in fresh waffle cone! Great service, very friendly. Could be a super cute place, but decorations a bit too dark.

    Ice cream small
    Layne R.

    Small Serving, Strange Taste, Rude Service The serving size didn't even fill the cup halfway. What??? Taste was off. Just not my thing. Person went on a break during hours and was rude to my family and me. Just spend your money elsewhere.

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    4 years ago

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    5 years ago

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    4 years ago

    Must try Gelato place on Big Island. My personal best flavors are Pussy Power and Bluenana Berry. Yummy and Delicious !

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    6 years ago

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    4 years ago

    Love the decor!!! Customer service was great!! Gelato was sooooo good!! Fresh cones are delicious!! Will definitely be back!!

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    5 years ago

    Super yummy, fresh ingredients and unique flavors. If you are in Hilo it is a must! So delicious. We love Nicoco.

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    6 years ago

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    4 years ago

    Amazing staff and amazing service. Probably one of the best gelato I've had in a really really long time.

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    3 years ago

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    7 years ago

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    6 years ago

    OMG, best dairy-free ice cream! So creamy! And amazing flavors, too! So hard to decide. Love the GF homemade cone too. My new daily habit!

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    6 years ago

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    4 years ago

    Super yummy vegan, gluten-free, organic gelato! Make this a stop if you are in Hilo!

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    Page 2 of 2

    Ask the Community - Nicoco

    Review Highlights - Nicoco

    I finally got to try this adorable vegan gelato shop in downtown Hilo and I wish I had tried here sooner!

    Mentioned in 5 reviews

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    Two Ladies Kitchen - Getting our mochi fix

    Two Ladies Kitchen

    4.6(1.5k reviews)
    0.1 mi
    $$

    We tried coming around noon on a weekday but the line was long and we thought maybe we wouldn't be…read moreable to get the flavors we wanted so decided to call to place an order to pick up the following day. We came at 10:30am which was the pickup time we asked for and waited about 20 minutes in the phone order line before being called into the store and waited a few more minutes and left with our order around 11. They did give samples in line though, so that was nice. I did wish I knew about the additional daily fresh fruit flavors beforehand though so that I could order those when I called! I didn't see it until I came to pick up. The place is small and only enough room for a few people at a time. The strawberry mochi is amazing! Other flavors are good too, so soft and fresh. I think it's worth going if you like mochi and have the time!

    We came to Two Ladies Kitchen based on the high reviews, but this ended up being one of the worst…read moreexperiences we had on the Big Island. We arrived 15 minutes before opening and were first in the walk-in line. Right before opening, an employee came out and split the lines into "walk-in" and "phone order." Totally fine--except once they opened, they let all phone orders go first... and then continued calling more phone orders again while the walk-in line just stood there. Despite being first in the walk-in line, we waited over 45 minutes before they even started letting walk-ins inside. Meanwhile, we watched people leave the walk-in line, place phone orders, and get served ahead of us. The system is extremely frustrating and poorly managed. A better system would be alternating one customer from each line ! So ridiculous they can't figure this out . Once inside, it took another 20 minutes to get our order. To make matters worse, the order was incorrect and nothing was labeled, so we had no idea what we were eating. The mochi itself was also disappointing. The texture was unusually thick and had a strange, almost metallic taste. The strawberry was very sour, and the strawberry cake mochi was overly large, soggy, and honestly inedible. Overall, we wasted over an hour and a half here for a very underwhelming experience. The staff also weren't particularly welcoming or helpful. The two stars are for Hawaii's aloha spirit....otherwise, this would be a zero!

    Photos
    Two Ladies Kitchen - Fruit mochi - Cherry Mochi, Rainier Cherry Mochi, Mandarin Orange Mochi, Grape Mochi, Peach Mochi, Strawberry Mochi, Li Hing Mui Apple Mochi

    Fruit mochi - Cherry Mochi, Rainier Cherry Mochi, Mandarin Orange Mochi, Grape Mochi, Peach Mochi, Strawberry Mochi, Li Hing Mui Apple Mochi

    Two Ladies Kitchen - For a limited time their new li hing mui apple mochi!

    For a limited time their new li hing mui apple mochi!

    Two Ladies Kitchen - Butter Mochi, Lilikoi Mochi, Kamato Mochi, Nantu Mochi, Shiso Mochi, Azuma Yaki Manju, Furusato Manju, Okinawan Sweet Potato Mochi

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    Butter Mochi, Lilikoi Mochi, Kamato Mochi, Nantu Mochi, Shiso Mochi, Azuma Yaki Manju, Furusato Manju, Okinawan Sweet Potato Mochi

    Kula Shave Ice - The Kula Rainbow

    Kula Shave Ice

    4.8(432 reviews)
    0.1 mi
    $$

    After stopping by the Farmer's Market across the street, my wife and I walked over to Kula Shave…read moreIce for some shaved ice. As a disclaimer, I'm not the biggest fan of shaved ice because of how sweet the dessert tends to be, and because more often than not, there are a bunch of artificial colors used in the fruit juices. When we looked at the menu, I was impressed and excited to see the emphasis on quality of their ingredients: no artificial flavors or colors, no aspartame, no high fructose corn syrup, and no preservatives. I was sold. Although we were tempted to create our own shaved ice, we ultimately went with "The Local", a soursop and liliko'i combo topped with haupia cream. Between the two flavors, I enjoyed the sour sop side a bit more since it was the one that was less sweet. The cream on top was absolutely delicious, and reminded me of the light and airy frothed milk cream you find on many boba drinks these days. There's a generous amount ladled on top, ensuring you can have some in every bite without having to carefully ration out the cream. Overall, I'm a fan of Kula Shave Ice. Definitely a great dessert to enjoy on a hot day. Worth checking out if you're ever in Hilo.

    Wow!!! This place serves awesome shaved ice! You order at the counter. They do not have an indoor…read morespace. You can sit outside on the various benches. We went on a Saturday afternoon after visiting the Hilo Saturday Market. We ordered the Kula Rainbow $12. 10/10 It was delicious. There are public restrooms next door and there is free parking nearby about one block south off on Ponahawai St and Punahoa St. You can also look for street parking. I would definitely return.

    Photos
    Kula Shave Ice - Half orange and half blueberry

    Half orange and half blueberry

    Kula Shave Ice - The Hapa (choc, coconut flakes, haupia ice cream) & The Local (love the local - lilikoi, soursop w ice cream

    The Hapa (choc, coconut flakes, haupia ice cream) & The Local (love the local - lilikoi, soursop w ice cream

    Kula Shave Ice - Açaí bowls

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    Açaí bowls

    Gypsea Gelato - (Coffee Macadamia) x (Lilikoi Passionfruit) x (Tosted Coconut Haystack)

    Gypsea Gelato

    4.7(368 reviews)
    59.1 mi
    $$

    Our favorite gelato place! The staff is always so friendly and the flavor selection is delicious…read more Perfect location to walk around Kona town while eating your gelato!

    I am editing my previous review because the response to my complaint from the managers was…read moreincredible. Their customer service reply really made up for the previous experience with their staff and they ensured me they would address the issue with their team. :) Old review: I visited the Gypsea Gelato in Kona today and was extremely disappointed with the service. I ordered a single scoop child's cone and was told "We only have our Ube waffle cones, we are out of the rest... but don't worry they don't really taste like ube". I said ok, that should be fine since my daughter wants a cone. When I get to the register, after they had already filled her cone, I was told the price was $8.50 for the child's size ice cream and charged an additional $3 for their "specialty cone". Prior to choosing the cone, I was not told anything about it costing $3 additional dollars. Nor that a kids size scoop for that cone would be $8.50 when it should usually be $4.99. So I paid $11.50 for a child's ice cream. When I brought my concern up to the 3 teenagers working there, they all made me feel as though I was in the wrong for not knowing my child's cone would be $11.50. One of the staff checked to see if there was a price on the front of the sample cone thinking she could rub that in my face but there was no price shared. So, I had literally no way of knowing how much I would end up paying until it was too late and no apology or kindness was shown whatsoever. Another staff member said "we aren't in charge of what they give us"... and to that I say, that doesn't absolve you from sharing the price of this speciality option -which again, was the only cone option offered. Had I known I would be paying $11.50 for a child's cone, we would have happily ordered the $4.99 cup. I'd appreciate if the manager would get in touch with me -not so much for the outrageous cost but more for the fact that their staff provided such poor service in not sharing the price, and not trying to kindly resolve the issue.

    Photos
    Gypsea Gelato - Toasted coconut haystack in a cone

    Toasted coconut haystack in a cone

    Gypsea Gelato - Small lemon cookie and salted caramel

    Small lemon cookie and salted caramel

    Gypsea Gelato - Mauna Trail + Tahitian Vanilla Beans

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    Mauna Trail + Tahitian Vanilla Beans

    Nicoco - gelato - Updated May 2026

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