I like a tech who makes house calls. Dorin addressed most of the glitches on three different…read morecomputers during the same call. He helpfully explained why it was unwise to load older versions of apps that I like much better than later versions. Not a 5-star rating since some of the problems he fixed broke again after the house call.

Dorin reached out right away when I requested a quote. We set up a time to look at the issue and he…read morehad several good suggestions right away. Highly recommend.

(See my response to the owner's comment below)…read more DO NOT WASTE YOUR TIME!!! As soon as I told the guy my computer hardware problem he said very abruptly "I'm not going to handle that" and hung up on me. But their website says "you get...friendly, knowledgeable service...no matter who you are and no matter what your needs, all you have to do is pick up the phone and your problem is as good as solved, your questions are good as answered". False advertising!!! Glad he saved me the trouble of wasting my time and money with this jerk! Would give them zero stars if possible. ***************************************************************************** Response to owner's comment: For the record, the URL you posted in reply to my review, which is also the same URL on your Yelp profile, and is the same URL you PM'd me: http://www.ct-tysons.com gets forwarded to this URL: http://cttysonscorner.technology-solved.com/ For the record, if you click on "Why CT" across the top, you will see verbatim where I pulled the quotation from your website. Disappointing that I have to walk the owner through his own website huh? For the record, that is where I found my quote from your website that you are now claiming does not exist. So for the record, I posted an annotated screen shot of your webpage so there is no more confusion about this issue. And it is indeed false advertising. For the record, I was prevented from using your technical services because you or your employee rudely hung up on me. However, I did experience your terrible CUSTOMER SERVICE and saw your true colors. Do you even have any employees or was it you who hung up on me? For the record, nine years in business does not correlate to good service. It means a lot of one-time customers keeping you afloat. Most of those 9 years were also before Yelp took off and became popular thereby exposing your true colors. In case the owner deletes his reply to my comment, here it is: Comment from Clint H. of Computer Troubleshooters of Tysons 6/12/2013 For the record our website doesn't say nor has it ever said: "you get...friendly, knowledgeable service...no matter who you are and no matter what your needs, all you have to do is pick up the phone and your problem is as good as solved, your questions are good as answered". The review claims false advertising even though the information on our website does not say this. We provided no services to this person and received no payment from this person, so it is not a review of our services, since no services were performed. Please go to our website and see for yourself what it says. http://www.CT-Tysons.com We have been in business for 9 years. We would not have been able to remain in business if this review were accurate.

I needed help setting up my new windows 8 computer and networking 4 devices to the same printer…read more Cliff came out and quickly got my new machine up and running and set up my laptop, netbook and desktop to work with the wireless printer. He also cleaned up my laptop which was painfully slow by figuring out the conflicting software causing all the problems. And the best thing was that he explained what he was doing and why in plain English so I could understand! I will not hesitate for a second about calling Computer Troubleshooters in the future if the need arises, or more likely when the need arises. PS -- I don't know what the other reviewer was talking about -- Cliff was super nice and very professional. Very accommodating of my crazy work schedule too,

Amazing! Came over and help build the rest of my gaming PC and did a great job also fast! Highly…read morerecommend!

Total Tech Geeks helped me get my Business off the ground - now I own 3. I am not at all tech…read moresavvy, but Dinesh and his team helped set up all my computer systems, WiFi, television, speaker systems, security cameras, phone systems, and a bunch of other things I am generally clueless about. They even helped me replace a ceiling tile and patch up a few holes in the wall, not because they had to, but because they are genuinely helpful. Prices are reasonable compared to others and they are pleasant/knowledgeable. They also are flexible with appointment times and are very good about rescheduling if needed. Best of all, they are quick to respond. I run 3 medical practices and they are the life savers.

Our adorable but evil cat ruined our Dell laptop. With his vicious little claws, he gouged out the…read more8, i, o, j, k, l, m, comma, period, alt, and space bar. Then he chewed them. Then he played hockey with them. I had ordered a new keyboard from Amazon, hoping to replace it myself. But the instructions lost me with terms like "DIMM A memory module cover" and warnings to "ground yourself by using a wrist grounding strap." I decided this was a job for professionals. Dupont Computers wasn't cheap - Our laptop was out of warranty, so the minimum labor charge was $95. But they're convenient and professional. On our way to Lauriol Plaza around the corner, we dropped the laptop off. As our brunch check arrived, Dupont Computers called my cell phone to let us know the job was done. Easy! And the new keyboard looks and works great.

These guys basically stole $50 from me. I took my computer in to have it looked at, and I was…read morepromised that within 24 hours they would do a diagnostic and that at that point I would have the choice to pay only a $45 diagnostic fee or else pay to have them fix the problem. After the diagnostic (which was not completed on time), my computer was simply working properly, so I expected to be charged only the $45 diagnostic fee. Instead, they billed me $95 for repairs, even though I was never given the promised estimate or even a proper diagnosis of the problem. I don't like being lied to or stolen from. Go elsewhere.

Raja has helped our Real Estate office through multiple tech related issues over the past few…read moreyears. Whether the issue is printer, desktop computer, UPS, wi-fi, security camera system, exterior hard drive, or network set-up related, Raja has come through for us time and time again like a Tech Superman. We are very satisfied with all the work he has done for us and highly recommend his professional, efficient, and reasonably priced services.

Raj is fabulous. Work is fairly priced. I would recommend for all computer repairs!read more

Richard is very good tech. He has done work on computer and printer. I will call him again if I…read moreneed computer help or printer help

Potomac Computer was our first choice, based upon Yelp reviews, to fix our old HP desktop which…read morerefused to start. We needed it back ASAP to process our spreadsheets, but were crestfallen when we were told, "Our shop is backed up for a month." What kind of computer repair shop maintains those kinds of delays? The owner was kind enough to recommend another nearby shop, which we had previously used and did not care for. So we went elsewhere.

Potomac Computer Services has been my go-to service for 20+ years. Stewart has extraordinary…read moreknowledge/skills, a strong work ethic, and the kind patience to deal with clients with minimal tech savvy - like me. In addition, he is completely trustworthy with the sensitive material in computer files. The mark of a true professional, Stewart clearly cares about helping you succeed in solving your issues and meeting your needs. He is also a pleasure to work with. The best!

I gave dude an external hard drive full of thousands of travel photos into which he was to transfer…read morephotos from a failing thumb drive. First, apparently, he DELETED ALL OF THE PHOTOS I HAD ON THE EXTERNAL HARD DRIVE. I hired him fix a thumb drive gone bad; lots of travel photos that I wanted to keep. I gave him an external hard drive to put recovered photos on. I already had a slew of travel photos on the external drive as well. Aside from accidentally charging more for the deposit and more for the remainder of the payment, I just realized that he deleted ALL of the photos I already had stored on my external drive. I had travel photos from Iceland, Greenland, Argentina, Uruguay, Brazil, Italy, Greece, Colombia, Egypt, and Jordan. Gone. All gone. I'm trying to recover these files now on my own. Something I wish I did the first time. Why in the world would you just delete 10 folders holding thousands of photos? As far as I'm concerned, dude just walked into my house and set fire to all my photo albums. Worse, I have no "negatives" from which I can reprint them. Gone forever. Thanks a lot.

I would definitely use them again. Quality work, reasonable price, and transparent in work effort.read more