1. Nicks Air Services

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Plano, TX

Nicks Air Services

4.8 (305 reviews)
Open • 7:00 am - 5:00 pm

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Response time

6 hours

Response rate

100%

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WARNING: This company was bought by Dunrite Heating and Air. Please read their reviews before calling this company.  I had a terrible experience with this company and was eventually forced to file a credit card dispute because I was charged for services that never got started. So the problem I wanted to get addressed was that the exhaust pipe from my attic furnace was collecting condensation and causing a leak. 1. Initial Visit: A technician came out to diagnose the issue. He said that the pipe had to be replaced due to rust and the cap had to be added to the roof end of the pipe because it was completely missing. He charged me $3000 for replacing two sets of pipes. I thought it was expensive but went through with the transaction because of the high reviews on yelp. 2. Failed Service: On the scheduled date, technicians arrived but refused to replace the pipe because my roof was "too steep." I was told they would reschedule with a crew equipped and willing to work on steep roofs. 3. No Follow-Up: The company never rescheduled this service. I tried calling them multiple times but the only response I got was that they would call me back. (the customer service rep was kind and responsive) Do not use this company if you want reliable service or basic communication.

Service Truck
Bill U.

Once again our AC cut out at 10pm last night so first thing this morning I call Nicks for help and within a half our Rick came out and not only did he show me how to prevent this problem from happening again (after he left) I proceeded to do as he showed me and now the AC is running like a champ. If this happy again, and it will, no need for the service call. Honest, quick and educational. Call them if in need. Now I'm got to retire to my nice cool office!

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4 years ago

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Nicholas D.

Thank you so much for the wonderful review

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5 years ago

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6 years ago

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4 years ago

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Nicholas D.

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5 years ago

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4 years ago

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Nicholas D.

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5 years ago

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Nicholas D.

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4 years ago

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Nicholas D.

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4 years ago

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Nicholas D.

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6 years ago

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Nicholas D.

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6 years ago

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Nicholas D.

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4 years ago

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7 years ago

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Nicholas D.

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4 years ago

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Nicholas D.

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6 years ago

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Nicholas D.

Thank you so much for the wonderful review!

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5 years ago

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Nicholas D.

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4 years ago

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Nicholas D.

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4 years ago

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Nicholas D.

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4 years ago

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Nicholas D.

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5 years ago

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Nicholas D.

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6 years ago

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4 years ago

I couldn't have asked for better response and service from Nick's. Just outstanding people.

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4 years ago

Very responsive, informative regarding HVAC issues, easy to work with. Would recommend to friends and family.

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4 years ago

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5 years ago

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9 years ago

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4 years ago

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9 years ago

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4 years ago

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5 years ago

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4 years ago

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4 years ago

Thorough service during the annual inspection - recommend them whole heartedly for any house!!!

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Nicholas D.

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8 years ago

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4 years ago

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7 years ago

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5 years ago

Thoroughly checked my AC system, cleaned the outside unit. Made tweaks and adjustments and measured airflow in every room.

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Nicholas D.

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6 years ago

Best AC company in Texas... Honest and prompt. We will always call them in the future.

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7 years ago

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10 years ago

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4 years ago

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Page 3 of 8

Ask the Community - Nicks Air Services

We recently bought an investment house from "heavy" smokers. Do you offer duct cleaning services?

Hello I used to however I don’t anymore the reason I advertise is because nine out of 10 companies that offer it do not do it the proper way the company that I refer all of my customers to is Sampsons the phone number is 9724231452 to ask for… 

Do you guys clean air ducts?

They do

Do you service gas fireplaces? My pilot light won't light.

Yes we do what city do you live in

I have two rooms that are hotter than other area ( 3 degrees) . Damper does not work to fix the issue. i believe AC is working properly for the rest of area.…

If it has a dampering system and only a few are working Sounds like your damper needs to be replaced… 

What is the average labor fee for replacing a air conditioner compressor?

Depends on the size and what type of freon is in it

View All 9 Questions

Review Highlights - Nicks Air Services

“Our A/C was having issues, we called on a Sunday morning and they had a technician out within 2 hours.”

Mentioned in 20 reviews

Read more highlights

Rescue Air and Plumbing - #RescueAirPlumbing

Rescue Air and Plumbing

(609 reviews)

Northeast Dallas

Roman with Rescue Air was very prompt, friendly, knowledgeable, and courteous. He serviced and…read morerepaired our condenser and HVAC quickly and efficiently. I appreciated his professionalism and excellent communication.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

Samm's Heating and Air Conditioning, Lp

Samm's Heating and Air Conditioning, Lp

(86 reviews)

I had an excellent experience with Sam's Heating & Air Conditioning. Sharjeel Khan came out to…read moreservice our HVAC system and clear and flush the condensate drain line to make sure the condensation from our indoor unit was draining properly. Sharjeel was extremely detailed, professional, courteous, and thorough. He took the time to make sure the drain line was completely cleared and that everything was functioning and draining correctly before finishing the job. I especially appreciated that he went above and beyond rather than simply completing the minimum required service. It is refreshing to work with a technician who takes pride in his work and genuinely wants to make sure the customer is taken care of. I highly recommend Sam's Heating & Air Conditioning, and I would definitely request Sharjeel Khan for any future HVAC service. Excellent service from beginning to end!

I feel I need to alert all that Samm's Heating and Air is under new ownership and is certainly not…read moreproviding the service it once did. We have used them since 2018 and referred friends, neighbors and family to them. They have always been terrific. But our last routine maintenance on 5/15/26 resulted in our large AC system not working. We called and were told we could schedule an appointment for 5/21/26. We certainly expected they would send someone to us that night since they caused the problem. It was a working system prior to their routine checkup. They did say we could 'try to get on the list' if we called Saturday morning. Otherwise we could make an appointment for 5/21. I called to talk to Tiffany (owner) this morning and was told she was not in today. I asked to have her call me as soon as possible. I was then told she did not work there anymore. I asked if she or the family sold it. I was given a runaround but was eventually put on hold and then the phone call was dropped. When I called back they admitted new ownership and that they no longer offer 24x7x365 service. I pointed out it is on their phone

Nicks Air Services - hvac - Updated November 2026

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