We haven't actually used this company. They just came out to tell us what's wrong with our AC. BUT!! Chris was super professional, explained it all to us and didn't pressure us into anything. We will use them when we need to!! read more

I reported an issue with Evaporation coil for my house in Carrollton. Nicks air Service replaced the coil and provided prompt service. The issue was resolved within 24 hours. Thanks NAS! read more

I've only used once but they seem to be very reliable and not pushy of added products or services like other HVAC companies out there

I found Nick's Air through Yelp. I chose them because they are a local independent shop and they had a number of positive reviews. I needed help replacing a failing AC capacitor and I wanted the other components of my system checked out as well. Chris is the technician who helped me- very friendly and professional. I let him know ahead of time that I had a sleeping baby in the house and he took extra precaution to be quiet. Chris worked quickly and had the job done in 20 minutes. He also helped educate me along the way about the different components of my system. In the end, I ended up paying much less than I expected and I genuinely felt like Chris cared about making sure my family was comfortable. The whole experience really couldn't have gone any better. I will definitely be calling them again if I ever need more HVAC help. read more

I rarely write reviews for anyone, and this one is late in coming as I just found out that thy did not do the job that I requested of them. Back in January I paid Nick's Air to perform a system check on the A/C and Furnace, as the Home inspection came back questionable. Nick's Air Charged for the service. Today I needed to have my A/C checked again as the unit is constantly running and the technician told me that no one has opened the unit prior to him looking at it. The coil shown oil in the pan. The original Home Inspection was correct the unit needed repair or replacement and Nick's just came out and did nothing but take my money.... I would not use them. read more

Easton came out to assess a problem we were having with our AC. He was very knowledgeable, thorough and patient. We would highly recommend Nick's Air Services and will use them in the future. read more

Using Yelp to identify excellent service companies is a great resource! After being jacked around and overcharged by A Number One Air and Baker Brothers, I decided to call an independent service man for my home ac. Knowing that my older units just needed refrigerant would keep them running for another year, I located Nick on Yelp. What a great guy! Nick answers his own phone, has 4 service techs, and volunteered to meet me after lunch to add freon to my two AC units. This man shows up on time, knows his business, explained everything he was doing, and charged a very fair price to service both units. My AC is blowing cold air and we are ready for the hot summer that is just around the corner. I would highly recommend Nick and his team. Nick runs an honest business, doesn't try to up sell you parts that are not needed, and provided same day service! If you need to have your HVAC system repaired or replaced, this is the guy I would contact first. read more

Bob & Kathy, Frisco, Tx We highly recommend Nick's Air Services. They came out immediately the day our HVAC system went down. Spent the entire day installing a new HVAC system, new Thermostat, gas furnace, Evap-Coil, return and supply Pentiums. Worked all day installing and making sure everything worked correctly before leaving. They do great work, are fair, and I TRUST them. You can too! read more

Our A/C stopped working in the middle of the night on the weekend. Nick sent someone out on a Sunday (no extra charge for the weekend which I thought was really fair) The problem was remedies quickly and we were warned to clean our outside condensers before more problems arose. We completed outside renovations and our systems were full of debris. We had no idea! We agreed to take care of the next week but of course I couldn't sleep for the worry! I called the next day and Nick sent someone out right away. Great service and fair prices. I'm super-happy with my experience and would recommend this business to anyone. I've already shared it on our neighborhood FB page! read more

My air-conditioning unit failed after hours on a Friday evening.... (It was over 100° outside) Everyone else was closed! Nick's Air Services was responsive and able to replace my air unit for me first thing Saturday morning! Nick's air services are very reasonable in their rates, the service was prompt and they had extremely professional installers. I will definitely recommend this company to my friends and neighbors. read more

I don't even know where to begin with praise for Nick's Air Services! Responsive, Punctual, Professional, Experts in their field... I've (unfortunately) had the need for HVAC services a few times in the past 2 years - beginning with an entire new system just over a year ago, to a fried thermostat due to a recent storm. Nick's team fixed ALL our issues SAME DAY! Chris oversaw the installation of the new system. Everything went very smoothly. Josh came out yesterday afternoon to replace the thermostat. His knowledge of my system was impressive. He even took the time to give me tips on how to keep the units clean for better air flow. Did I mention Nick took the calls himself?? We won't use anyone else for all our HVAC needs! read more

Had an AC breakdown during hot summer. Nick sent his crew to come on the same day to provide a diagnosis. He is knowledgeable, responsive and a good biz person. read more

I had a different AC company come out to service both AC units last September and they didn't check the drain line at all. Found out it was clogged when it began to flood in our attic We texted Nick's after reading good reviews, and they got their tech Easton out that day to fix it. We're super grateful he not only fixed our clogged AC drain and cleaned up the mess, he then checked our second drain to make sure it wasn't clogged as well. We'll definitely be calling only Nick's for check ups and repairs from now on! read more

If I could give them zero stars I would. Tried to scam me. I called Nick's Air on 11/13 based on the reviews on Yelp as my heater was not working. An employee came out the same day to look at my heater. I was happy someone came out so quickly. The employee told me the heat exchanger was out and wanted $1500 to repair but recommended a new system instead of the repair. I told him my brother was an HVAC technician and I needed to call him (my brother lives 5 hours away or I would have had him come out). After speaking to my brother I declined any service and the technician left without even putting my heating unit back together. My brother came into town this week and looked at my heater (I had been using a space heater in the meantime). He determined 1. that wires had been cut in the unit and 2. it was not a heat exchange problem but a circuit board. He bought a circuit board for $90 and the heater is working again. Not sure if it is the company or just the employee I dealt with but I do not appreciate someone lying to me and trying to rip me off just to sell a new unit. I tried to call and speak to the owner but was given the run around. read more

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Customer for life after coming to repair our AC units after ALL of them failed bc of an electrical error. Nick called me back within 30 minutes and had John (his technician) here within an hour. John worked efficiently and quickly to repair the issue. We are now cool and comfortable! Highly recommend for their quick response time and great customer service. read more

New house, new to the area, one year later need to replace the air conditioner. Nick's could not have been more prompt and responsive to come out and write a very competitive estimate. One week later, full AC and furnace install in the attic in one afternoon. Got it and got out, left behind zero dirt or debris, and barely knew there were here most of the time. Highly recommend John and Nick. read more

These guys came out within 30min of my call on a Sunday to work on my AC that is getting old and in need of more and more repairs. I got solid advice from Rick on what to do for my system in the future and my AC is working now for less than I expected. I am very glad I called them!! read more

Awesome customer service! Came out same day. This was the second time this problem with our A/C had been looked at. The first company we used could not find a clog or a problem. Based on reviews we made an appointment with Nicks Air and their technician went above and beyond! He figured out the problem, cleared the clog and explained what he found. I trust them and highly recommend them! I will use in the future, if needed read more

Nick is the best. We bought a complete AC system from him about two years ago. It's been perfect ever since installation. We put our house on the market to sell and needed warranty info for new buyers. I called Nick and he emailed all the information for the buyers right away. We then had the inspection for the house and came back saying the differential was off. Called Nick, and he personally came out within two hours of calling him to look at it. He cleaned the coils and changed air filter. He tested it and had it running perfect. Thanks Nick, you are highly recommended! read more

My last few HVAC service calls with other companies have been a fail. In fact, the last service call I had with a local (unnamed) HVAC company wanted to sell me a new outdoor AC unit for $16K. It's hard to find vendors that are completely transparent and put the customers before profits. Easton was the technician who came out from Nick's Air and was able to diagnose, fix, and test my downstairs unit within 30 minutes. He also explained exactly what he was doing and hosed down my units to make sure the job exceeded expectations. Easton was also very complimentary of the owner of the company (Nick) who apparently is not only good to his customers but also to his employees. I HIGHLY recommend Nick's Air Services since I can clearly see how Nick runs a tight ship with well-trained and knowledgeable professionals who really do put the customer first. read more

Nick (Owner), Chris (Manager), and their crew really care about their customers, and went above and beyond to fix my furnace to keep my family warm. My furnace stopped working last Thursday evening. After researching companies online I found Nick's and called and spoke to Nick. Chris, the Manager, came out and found that my flame sensor was corroded and cleaned it for me. He took the time to show me how to clean it myself in the future. Chris also warned me that based on how old my unit was and based on several other things (the previous owner of the house had replaced the circuit boards several times and left the old ones on top of the furnace), that I would probably need to replace it in a few more years. I already suspected that it wouldn't last much longer. Unfortunately, the furnace went out again that Friday night. I called Nick back on Saturday and told him to replace the furnace. They didn't charge me for their previous visit and were able to come out Saturday afternoon to install the new furnace. They also did not charge me any weekend or overtime fee for coming on Saturday. Everyone was extremely friendly and helpful, and they did a great job. I highly recommend them! read more

My condensation pump was not working properly and led to a leak in my ceiling. I had originally called a different AC repair company to fix it. They claimed to have "fixed" my issue, but said I needed to spend over $350 on a new part in the next month. On top of that, the next morning it was clear it wasn't handled properly when my ceiling continued to drip. I did some more research and found Nick online and gave him a call. He was incredibly kind, patient, and gave me an honest opinion on what the issue could be. He prioritized my call and had someone out to my home within the hour. The tech, Easton, was very knowledgeable and explained the issue, how he was fixing it, and what to look for to ensure this didn't happen again. After he was done, he told me that my system looked great and there was no reason to spend any money on new parts. This service was fantastic and I greatly appreciate the honesty and attention to detail. I will definitely be a repeat customer, thank you Nick and Easton! read more

Nicks Air Service is by far one of the best AC/Heat service companies I have ever used. Within 5 minutes of talking to Nick the owner on a Saturday, I received a call from his top AC service Technician. He arrived in 40 within minutes of the call for service. and in approximately fifteen minutes of assessing the system the problem was identified and fixed. He explained all details in plain English and made sure we understood everything. The Technician was an obvious expert, very personable, with amazing customer service. I will go nowhere else for my AC/Heat maintenance or repairs. Make sure and ask for Easton who is the AC tech. I will not trust anyone now with my system except Nicks Air Service. A job well done Easton and Nicks Air Service. I'm going to tell everyone I know. Blessings! read more

No showed on my appointment twice. No heads up. Office seems to be very disorganized. Don't think I'll be using them again.

our ac went out. the unit was 18 years old. nick's comapny had done our yearly check ups. i called him first for a new unit. got a quote from two other companies for comparison. one was outrageous! the second was very slow to come out. nick's quote was reasonable. he got his crew out within two days! they were clean, quick and efficient. :) we now have a beautiful new ac and furnace that is working so much better than what we had. would suggest this company for repair and/or installation! brenda and lynn kadleck read more

Fast, honest and courteous service. Give Nick a call; you won't regret it. I needed service on a Sunday (during the hottest part of summer), and I had a technician and appointment confirmed within the hour. Ask for Easton! Nick's will be my go-to for HVAC needs. Thank you, Nick and Easton!! read more

Nicks sent a technician (Ricky) out to my house on a Sunday (Father's Day). No weekend upcharge. Arrived within two hours of my call. Technician was highly competent. Diagnosed the problem within 5 minutes (and it was not that simple). Had parts on hand and was in and out in 20 minutes. System working again great. Service was performed for a very fair price. Didn't engage in pushy sales tactics (wanting to replace entire system). Technician was also dog friendly. Would highly recommend using Nicks and will use them from here on out. read more

Our A/C fan went out on the hottest day of the year, of course. We checked Yelp & Nick was highly recommended. He was able to come out right away. We are totally satisfied with his work. The fan works great! Nick was very responsive and very nice to do business with. We highly recommend him! read more

Excellent! I'd go to Nick's Air Services again and I recommend them. Very pleasant, personally invested, good team. Excellent communication and patient enough to provide necessary education (& time to think before committing to big purchase, i.e., no pressure). For the record, he beat a competitor's price, easily, over the phone with my needed specs provided. Great follow through on quality control of his crews' work and the financing program at 0% interest made the transaction painless and stress free. He also came in first week of real cold to warm up South American family (in-laws) visiting who get gold at anything under 75 degrees Fahrenheit. We learned our 20 year old heater was kaputz... Thank you, Nick's Air Service! read more

Josh was excellent. He responded, showed up on time, did the work and sent me the invoice. Paid by phone.

Fantastic service! Would highly recommend with responsiveness and knowledge. Called on Sunday at 7 am and was back with cold air by 9 am. I did call a TV ad service but their fix it fast means they could see me two days later. Looked on Yelp and saw good things about Nick, called him up and was put on that day, second on list. Ricky even called earlier than I was expecting and got out here in 20 minutes. Found it was a bad capacitor, got a new one installed and good to go. I've owned a lot of homes and have all repair work done on them but hands down Nick's was the most prompt. Highly recommend! Thanks! read more

Needed help getting my system back on line. Chuck called back quickly and scheduled a visit. Chuck took the time to walk me through the issue and took care of it. Felt like I was treated honestly and fairly. I recommend Nick's Air if you need their services. Thanks again Chuck! read more

I had just bought a new house in McKinney, and didn't recognize the brand of condensor, or understand the nest c-wire error message. Thankfully, Nick verified the condensors were a sub-brand of Carrier, and resolved the c-wire issue, as part of a full system check across my two-story 3725 square foot house, just charging a standard call-out fee when most would have charged for "fixes". I have trust in Nick's Air Services, who are now my goto HVAC guys. 5-star service all around! :-) read more

One of our AC units finally was put to rest after 20 years. So it was time to get them both replaced. Nicks price was very competitive and his crew was professional. The guys came in and nocked out the job the same day. Have zero regrets. Would recommend to anyone. read more

Nick's team was polite and professional. It was a comfort that they showed up neatly and uniformly dressed. Everyone was very courteous and they took care too covet their shoes and wear masks when entering our home. We are looking forward to working with Nick's air service for our future comfort needs. read more

They did it again! My upstairs unit went out. No cold air. I called and Dragan came over in 15 MINUTES. I was again ready for the bad news. However Dragan came back in and said "loose wire, its fixed". Total was $75. My only fear is that everyone will start using Nicks and they will get booked up. Oh well. Hello Via read more

I would give 20 stars if I could! Murphy's Law your air-conditioning goes out Friday night 5 PM it's 100°. Thank God for my angles at Nicks Air! I'm sweating in spots I didn't know I had. We have had the privilege now for several years working with, in my opinion the most honest ,decent , kind and understanding air-conditioning company in Texas! A lot of businesses today have forgotten what it's like to do business with the every day normal average joe. Nicks Air is fantastic they take pride in their work and treat their customers like a friend or a neighbor. The way it was done before big business took over. Nicks Air has always been more than understanding to my family's needs. Nicks Air is a family owned Air-conditioning company they have always gone above and beyond for us. If you live in Texas and you want to stay cool I highly recommend giving Nicks Air a call. If you want an honest company to come check out your unit before the real heat comes or if you like me fall under Murphy's law and are sitting in a hot house because your rusty old unit couldn't wait the extra week before its regular check up. They are fast, polite caring understanding and I can't express enough honest! Just not enough words to express my gratitude to Nick and his crew. Thank you again for saving our you know what's from melting like a snowman in Hades! read more

Fast, efficient and super customer friendly. Quoted and fully replaced my HVAC system in just 2 days. Couldn't have asked for better service

OK, I can't believe I'm actually reliving this nearly 7 months later, but I'm only going to say this one more time. The first time my wife called, someone named Nick, pleasantly said that he was unable to send anyone out because he was short-handed. Apparently he had staff who were away on some type of military duty. My wife said that she understood and hung up. In 2019, we thought we'd try again. When she called, the guy said that he was very busy and that he was in a situation where he was unable to get information from us at that moment (he was working in someone's attic) and would she send the basic info to him - address and phone number - as well as what the problem was that we were having. She did. I assumed she sent an email - OK, MAYBE IT WASN'T EMAIL! - you can do some amazing things these days with your phone. The point is that she sent the requested info and we didn't hear back. That would now be the second time we tried, unsuccessfully, to use Nick's. We went with someone else. The point of all of this is that we had a list of HVAC guys. Nick's was one of them. (I just compared the phone numbers and, yes, this is the same Nick's). We tried unsuccessfully to hook up for a second time. A shame. I was expecting better customer service. Yelp is a place where you rate your experience. I did. Now, I'm playing mental arm wrestling with a business that won't accept that it couldn't or wouldn't come thru for us - sending two messages (or rather, comments - the first one deleted) denying that *our* experience ever happened. So, again, you get another 1 star rating. Unfortunate things do happen. It was handled poorly, but I do hope you well in your future endeavors. read more

We've called them out for various things since moving in 7 months ago. Once for a fuse I blew attempting to install a nest, another for our HVAC blowing air randomly. And lastly for our second floor unit not working with our Nest device. We kept getting an error and it wouldn't turn on. Alex was super helpful and patient even in the 90 degree weather, with our attic probably over 100 degrees. He was able to fix all the problems and all at a reasonable price. And under two hours which having a nest I know complicates things a bit so he literally had to start from scratch in trying to find the problem. I really like how flexible they are and always a text away for service calls. It helps to have one company know your house and HVAC system to avoid having to do a whole tour of where everything is. Definitely use them! read more