We used them to replace a pool pump. Very competitive price and were able to come out at a…read morereasonable time. There was a bit of an issue with the installation, but they were honest about it and resolved it quickly. I would recommend them again simply because of their honesty, which is refreshing to see from a business.

Did a great job! Very happy with their Service! I highly recommend them! If you need a pool,…read moreCleaning, or hot tub, Cleaning, you cannot go wrong!

We had issues from start to finish. Too many to mention but main issues are leaking hot tub and…read morewrong tile. We had them come out three times to fix hot tub leak. It would hold for a short time but continued to come back. Started leaking AGAIN! Now they say we are out of warranty time frame. This has been leaking since the beginning and they responded until it was "out of warranty!" They stopped responding to emails. They never fixed the issue from the start! They do not stand behind their work! I DO NOT RECOMMEND THIS COMPANY!!!! I hate my pool and regret ever hiring this company!!!!!!!!!!

Won't honor their warranty! There is an air cavity between…read morethe gunite and plaster of my pool. The came out, along with the plaster company, Pool Works, and the gunite company (Union Gunite) who were simply there to demean me. When I showed them where the air cavity was, they just simply said they didn't feel it and it's not a warranty issue until it actually cracks! Not a reputable company. I do not recommend.

We had our pool built this year and had communication daily as to what was being done, and what…read morevendor would be on site. Alfonso and Bryan oversaw everything and were on site consistently. If you are looking for a pool company with integrity The Pool Man has it! From the design with a 14 foot easement Wes did beautifully, a few needs after completion that were handled the same day by Melvin, to Pool School with Daniel - every encounter was impressive! We are definitely part of The Pool Man family and have already recommended them!

I do not recommend the pool man. They are currently building our pool and it has been one issue…read moreafter the other. They tried to secure the underground plumbing for the pool with duct tape. I brought this to their attention and had no response, so I had to direct the crew to correct it and remove the duct tape and apply silicone. They broke our gas line and we had to call 911, the work crew continued working despite an active gas leak, which is dangerous for everyone. There were many other communication issues on top of tbis I won't dive into. But when I build my next pool at my new property I would not use the Pool Man again. If you decide to go with them, you will need to watch all the work like a hawk and be prepared to be assertive with issues until they are resolved correctly. The process won't be "smooth." I sincerely regret using the pool man and do not recommend them to anyone based on my personal experience.

We couldn't be happier with our decision to choose McKinney Custom Pools to build our dream…read morebackyard. Because our property backs up to a lake and walking trail, we have a larger-than-normal easement that made designing our pool a challenge. We met with several pool builders, but McKinney's design was hands down the best. They were able to maximize our space in a way that no one else could. From the beginning, it was clear that being a local, family-owned company sets them apart. Throughout the entire process, communication was excellent, and there were never any hidden costs or pressure to upgrade. The included selections for tile, plaster, and coping were impressive, and any potential additional expenses were explained thoroughly upfront. One thing that especially stood out was their commitment to customer service. We had family visiting before the project was fully complete, and the McKinney team went above and beyond to make sure the kids could enjoy swimming in the pool during their visit. That level of care meant a lot to us. Whenever we had questions or concerns, responses were prompt and helpful. Pool school was straightforward, easy to follow, and gave us confidence in maintaining our new pool. Overall, McKinney Custom Pools made what could have been a stressful project feel seamless. We've seen pools that cost significantly more than ours, and honestly, we wouldn't trade ours for any of them. Saying we're happy with our experience is an understatement. If we could give more than five stars, we absolutely would. Larry & Shelly Young

This was the first pool that we built in 2026. McKinney pools help us every step of the way…read morebuilding our dream pool. Always professional, on time. Communicating every detail from the ground up! We cannot say enough about this pool company. Only the best.

Hands down - BEST customer service, quality, and responsiveness…read more There are a MILLION pool companies so at the end of the day, you get a pool. Here is why Pool Envy in PHENOMENAL: 1. Highly communicative and full transparency. We knew every single thing that was about to happen. They were sure to let us know what the next step was, how long the current step would take. There was never an unannounced delivery or work team. 2. Quality teams: From the owner Chris, to the team that came to pick up the debris and leftover materials at the end, every team was highly professional, courteous, timely, and just overall a true pleasure to deal with. 3. Education: we are first time pool owners and there are a lot of things that have to be decided. Juan and there will be a whole section about Juan and how amazing he is - Juan the project manager explained everything. Gave us options. For instance the gas line was not run around our yard but the gas company just went completely diagonal through our yard () and Juan with zero pressure explained the pro's and con's of having the gas co do it or hiring a certified plumber to do it. There were a few things like that where just shoddy work done in our home from the original builders discovered that Juan was able to provide a solution - sometimes not even pool related! 4. Quality: the quality of workers that came to our home are second to none. The care and pride they took in their work was so impressive. They were TRUE craftsmen at every step. Watching them spend time to get even the smallest glass piece perfectly straight without any prompting was just one example of the care, quality and professionalism EVERY team showed. Recommendations: during the build, we learned a lot about service and care and such. So some things we didn't know as first timers: - we had no clue about the design build. It was highly overwhelming to pick out decking and just all the cool stuff but they were enormously patient with us and explained the pros and cons with no pressure or up-selling at all. - you have to have a tall fence. We have a 6ft fence all around except our gate was waist high. Our fence company is no longer in business and Pool Envy had some recommendations. The fence is no part of the pool but Juan definitely stayed on top of them to make sure the fence would pass inspection - service. You can clean your pool and work the chemicals or have someone do it. Again, pool envy had a recommendation that we even met and had quotes ans interviews with other companies and we went with their reco. NOT Bc if value or anything like that but because of the SERVICE. Andrew came and educated us first. Showed us what needed to be done and explained we could totally do it ourselves. He was throrough and concise. - landscaping (Henry Vasquez landscaping) - he was someone we found separately to help lay sod And design the areas around the pool and he was amazing. On par with quality and Pool Envy asked for their card. So they recognize quality - many other examples like this. Just the epitome of quality and customer service. 5. Project Manager Juan: I have no words. If we didn't know better, we would have thought we were Juan's only customer. There was not one piece of these many, many moving parts that Juan didn't have total control and awareness of. He stopped by our home EVERY day before and after workers were there to assess the work. If there was any sort of issue, we didn't know because he had it handled. Even now when it's done and the sign is gone from the yard and final bill is paid, it rained and he stopped by just to make sure water isn't pooling and everything is flowing how it should. My dog loved him, when he showed up my kids would run out yelling "Juan is here" -- and there are a LOT of moving pieces. Not once was there a delay. Once one team was done, the next team was there the next day. He never seemed rushed, spent as much time as needed. Would listen and answer our ENDLESS questions and never once were we surprised by any next step. And for the record we were not his only build. He had 10 happening at different stages at the same time as ours. Here is the thing. It seemed - Gone are the days of quality and customer service and that is just not the case. Pool envy was amazing from start to finish. High quality, above and beyond customer service, and true craftsmanship. I have full confidence that our pool is impeccably built and the level of service we received is beyond anything. Highly, highly recommend.

From the owner: Looking for the best pool builders in Houston?…read more At Pool Envy Designs, we specialize in designing and building fully custom swimming pools, outdoor living spaces, covered patios, and backyard retreats tailored to your home, lifestyle, and vision. As trusted custom pool builders in Harris County, League City, Friendswood, Manvel, and surrounding communities, we focus on high-end craftsmanship, innovative pool design, energy-efficient systems, and personalized service from concept to completion. Whether you want a modern geometric pool, resort-style oasis, custom spa addition, unique water features, or a complete pool remodel, our Houston pool contractors guarantee creativity, quality, and attention to detail every step of the way!

Nothing but great things to say about Regal Pools! They totally built our vision and more…read more Mendez started coming weekly to tend to our pool and he's super nice. Our pools looks fabulous.

Regal Pools was amazing to work with. Super easy, super fast, and the pricing was honestly better…read morethan I expected. They knocked everything out quicker than anyone else I talked to, and the quality came out way better than I imagined. They really went above and beyond -- can't recommend them enough.

A very reliable pool service company. Always available when we call for help. Our pool is very…read moremaintained by them and the pricing is very reasonable.

QPS has been doing a good job taking care of us. As any pool service goes, keeping a pool…read moreoperating well and balanced is expensive. But the technician that takes care of us does a great job and takes pride in the work he does. Our salt water pool is always sparkling clean and the water chemistry is spot on! I wish I could remember our technicians name; he's great!

CK pools are awesome. Pool tech Kevin is the best. He's very friendly, knowledgeable and…read moreprofessional. I will refer to others.

If I could give zero stars I would! CK Pools damaged my pool heater equipment by improper balancing…read moreand causing corrosion inside and then acknowledged fault, and then completely failed to make it right. Despite already accepting responsibility, they refused to refund or properly replace the heater they damaged. After weeks of back-and-forth, delays, and excuses, they finally offered to replace it -- but with a cheaper, off-brand heater, not the brand and quality of the original equipment they broke. To make matters worse, their chemical mismanagement caused extremely high alkalinity, which resulted in guests' hair turning green -- a clear sign of improper water balance and potentially damaging to skin and hair. This is especially alarming for anyone who hosts guests or values safety. The lack of accountability, professionalism, and urgency throughout this process has been exhausting and IS STILL NOT RESOLVED. This happend in August! If you value your equipment, your guests, or your peace of mind: RUN. I would never trust CK Pools again and strongly caution anyone considering their services.

An update, after 4 weeks of calling, no picking up the call, writing text, The company now refunded…read more37,5 % of the total advance money. Still waiting for the final close and balance money.

These people are very honest and their price is fair. The technicians are very honest. We are very…read morecomfortable working with them.

Thank you for creating what I had in mind, my own beautiful oasis. Everyone loves it, we get…read morecompliments all the time. Great place to find some R & R- New Territory in Sugar Land, Tx.

My spa had compromised wall structure, resulting in tiles falling off and water leaking from spa to…read morethe pool across the spa wall. Eventually the pool started loosing water as well, suggesting that the leak propagated to the ground. I called Eckel to obtain a quote to rebuild and retile spa wall. After filling out web request form and a few text messages I had a call from their rep and he told me I need to start by getting a professional water leak detection service (their referral) that cost $600. I told him that I'm pretty sure the leak is in the spa wall and would like a quite for spa rebuild/retile. He insisted that the leak can be anywhere and I must start with leak detection service. I decided to plug the spa return line so the spa water level never reached the damaged wall area and ran the pool for 24 hrs, no water loss. That conclusively proved that the leak is in the spa wall (that was confirmed later following spa rebuild/retile with different company). I talked to Eckel rep again and he still insisted that professional water leak detection is a must. I then agreed to have a quote that included the leak detection service. I had to fill out yet another web form to schedule a visit. All other companies would send someone to take a look and provide a quote via simple phone text or call. More that 3 weeks passed, during which I got quotes, chose a vendor and performed a repair, without unneeded $600 leak detection service. I am yet to hear anything from Eckel. What a tone deaf, inflexible and unresponsive company that completely fails to listen and properly and promptly follow up with the customer!