Nick came in and did the repairs to my PVC pipes on my pool pump 3/30/24. The first week of May my…read morePVC pipes connected to the pool pump started leaking again. On Monday 5/6/24, I sent messages to see if Nick can come by and take a look or at least recommend a sealant. He responded that same day for pictures which I sent. After that I didn't hear from him. I even called him Thursday of last week and no answer. I waited a week before posting to be fair. Just incase there was an emergency that came up and the reason why I did not get a response. It is unprofessional to not receive a response when a customer is trying to get a hold of a business. I could have at least gotten that. This is FYI if you are thinking about looking to use them for pool services.

Great People. Fixed up my pool and educated me on pool maintenance. Great customer service and very…read morefair pricing. They did not service my area but came out anyway. I would recommend them for your pool needs.

Admiral Pool Services has been a breath of fresh air. From the first call, they were incredibly…read moreprofessional, welcoming, and treated me with genuine care. Before beginning service, they took the time to honestly assess my pool equipment; they didn't try to sell me a single unnecessary product, but instead took the time to write up a clean, clear, and detailed proposal. I truly appreciate that they offer free quotes and, more importantly, they follow through on exactly what they promise. They communicate clearly, notify me in advance before a technician arrives, and put everything in writing so there is no confusion. Every week, they notify us in advance and provide a thorough report of their services, complete with before-and-after pictures. I want to give a special thank you to the technicians who have serviced my pool over the last three consecutive weeks. Each one of them has shown great knowledge, professionalism, and a true understanding of what they are doing. Their technicians are incredibly thorough, spending nearly an hour ensuring the pool is cleaned properly and treating it exactly as advertised. Most impressively, thanks to their expertise, my pool went from green to blue in less than two hours on day one! They offer reasonable and fair pricing, and they treated me and my pool with complete respect. It is rare to find a company that puts their professional ethics into action like this. I feel truly blessed to have found them, and their name perfectly represents their high standard of service. If you are looking for an honest, professional, and reliable pool company, look no further than Admiral! I am writing this review entirely of my own volition. I was not paid, asked, or incentivized by the company to share this; I am writing this simply out of heartfelt admiration for the high-quality professionalism they provide. I highly recommend anyone who is not happy with their current pool cleaning services to try out Admiral. It doesn't hurt to get a second opinion on what your pool really needs and feeling happier with the new choice. After being loyal to my previous company for many years only to feel taken advantage of, I am so glad I made the switch. I purposely waited until my 4th week of service to write this review so it reflects a true, long-term experience rather than just a 'honeymoon phase' feeling.

I sent a message requesting service. Received a response showing me available times and asked when…read morewe'd like to schedule. Got another message this morning asking when we'd like to schedule. I replied that I would have my husband call the number they sent me and have him explain. He called and was told they have no availability and that no one contacted them.

As a first time homeowner and first time owning a pool, Kevin has saved my life too many times. I…read moreneeded my pool inspected and he made time to fit me in his busy schedule. Kevin is the best in the pool game and is very knowledgeable. Any question you can think of... guess who has the answer? KEVIN! I would pay double, triple, 10x the price to only have Kevin work on my pool. His honesty, hard work, and dedication to his customers...you can't find it anywhere else. 110/100 recommend.

Someone just voted on my review, so I figured I'd update. The address where the pool is is still…read morehighlighted. Apparently they either started servicing this area or still dont know how to use the maps. Oh well.

We have been trying to find the right Company to take care our pool like we would take care of it…read moreif we had time! We finally found them! Nate has integrity, knowledge and will explain to you whats going on with your pool if you are having problems. Highly recommend!

I have a new pool and getting the levels where they need to be seemed impossible to me, especially…read morehaving well water. Nate was the first person to answer my phone call and he was at my house the very next day. He is very knowledgeable and is going above and beyond to get everything just right. He answers all my texts promptly and checks on my pool daily during this process! Couldn't be happier!

If I could give zero stars I would! CK Pools damaged my pool heater equipment by improper balancing…read moreand causing corrosion inside and then acknowledged fault, and then completely failed to make it right. Despite already accepting responsibility, they refused to refund or properly replace the heater they damaged. After weeks of back-and-forth, delays, and excuses, they finally offered to replace it -- but with a cheaper, off-brand heater, not the brand and quality of the original equipment they broke. To make matters worse, their chemical mismanagement caused extremely high alkalinity, which resulted in guests' hair turning green -- a clear sign of improper water balance and potentially damaging to skin and hair. This is especially alarming for anyone who hosts guests or values safety. The lack of accountability, professionalism, and urgency throughout this process has been exhausting and IS STILL NOT RESOLVED. This happend in August! If you value your equipment, your guests, or your peace of mind: RUN. I would never trust CK Pools again and strongly caution anyone considering their services.

CK pools are awesome. Pool tech Kevin is the best. He's very friendly, knowledgeable and…read moreprofessional. I will refer to others.

We had issues from start to finish. Too many to mention but main issues are leaking hot tub and…read morewrong tile. We had them come out three times to fix hot tub leak. It would hold for a short time but continued to come back. Started leaking AGAIN! Now they say we are out of warranty time frame. This has been leaking since the beginning and they responded until it was "out of warranty!" They stopped responding to emails. They never fixed the issue from the start! They do not stand behind their work! I DO NOT RECOMMEND THIS COMPANY!!!! I hate my pool and regret ever hiring this company!!!!!!!!!!

Won't honor their warranty! There is an air cavity between…read morethe gunite and plaster of my pool. The came out, along with the plaster company, Pool Works, and the gunite company (Union Gunite) who were simply there to demean me. When I showed them where the air cavity was, they just simply said they didn't feel it and it's not a warranty issue until it actually cracks! Not a reputable company. I do not recommend.