Needed to get dry cleaning done for a suit and really struggled to find the right place. I did some…read morereading online and stumbled upon Professional Cleaners on Monona Drive. Professional Cleaners did a solid job and was able to get my suit back to me within 4 business days which fit my timeline. I was very content with the result of the dry cleaning and the cost as well. I had read horror stories online about other cleaners and was relieved to have found a local place that did things right. I did read online that the shop is pretty bad at answering phone calls and I can confirm i also struggled with reaching the shop initially (prior to just going in person). No issues in person; will return.

They did a nice job on a vintage Giorgio Armani tuxedo and the owner is friendly. Quick turnaround…read moreif needed. Old fashioned, as desired.

I had two things - a halter top to take down a size, and a denim jacket to have a patch sewn on…read more Both things came out perfect!

AVOID BINH'S! I took my "mother of" dress in to be shortened and the hem was a total disaster!…read moreUneven, longer in some areas, and I was unable to wear my dress in that condition. She also charged me for a double hem since my dress was lined however, she never hemmed the lining of my dress but charged me for it. She offered to do it again but there was absolutely no way I was going to risk it. I also took it back to show the lady...all of a sudden she couldn't understand me, gas lighted me accusing me of bringing in a different dress (not the original) and told me she didn't do this work! She is awful! Workmanship is unacceptable and I had to have it re-hemmed elsewhere. AVOID Binh's tailoring! Please don't make the same mistake I made. I'm now hearing more and more people who have had similar experiences with Binh's. How they are still in business I have no idea. And her cash only policy is not forthcoming or honest. I will never ever go back.

Kathy is so friendly and very Covid cautious which I appreciated. She got my items done in a rush…read moreand the quality of work was excellent!

I have always been very happy with the service at Sisters on Main. They return items quickly for…read moreboth cleaning and alterations. I highly recommend! I have recently moved away from the area and am struggling to find a cleaners that can match the high expectations set by Sisters.

1. She has no idea about pricing: without looking at the job she eyed me and blurted out "$15". I…read morestarted to leave, she then she abruptly said "$5". 2. The job was the sewing of a small hole in the top of the chest on a nice light pink sweater. When I got back she put on a blotch of inappropriate thick bright pink thread that ruined the whole sweater. Rather than make her pay for the sweater, I just took it and left. 3. She does not communicate at all. Whether she does not know english or just pretends to not know english, I will never bother to find out. STAY AWAY FROM PLACE.

Love this man! He has fixed a lot of my jackets and he always does such a fantastic job. I highly…read morerecommend!!

I LOVE CAMPUS TAILOR!!!! Always the best environment and so fast and perfectly fitted!read more

They are great!!!! I needed my dress to be done in less than 24 hours and they did an amazing…read morejob!!! I'm bringing all my stuff here :)

This is a place I take my alterations if in a pinch. I took a bandeau bikini top here to have a…read moreclasp put on the back, it was originally a tie back. They did an okay job, it stays on, but for the price I would've expected better quality.

Note this is the most recent review. I read previous reviews but it is very clear Zip N Stitch…read moredoes not have professional people who care about quality and customer service. Ruth is the only person you can trust and is excellent. I took my coat in because the stadium flap wouldn't stay snapped. I wanted additional *snaps*. I was suspicious when the person put ONE paper clip on the jacket. I also wanted a pocket replaced--I am not attaching pictures of the pocket but it gathered the fabric and was uneven. I paid $50+tax for 1 snap and a pocket, time 2 weeks (no holiday interrupting service). The website reads 1 week or less. I did receive a refund after complaining. Recommend Klinke hire qualified professionals, not a warm body!

I had a very disappointing experience at Express Alterations. The owner was extremely rude and…read moreunprofessional throughout the interaction. What bothered me most was the inconsistency in how customers were treated. I was told that I had to pay the full amount upfront before any work would be done, but while I was there, another customer was told she could pay when she picked up her clothes. The pricing also seemed arbitrary, and I was given the impression that prices were being made up as they went along rather than following a clear, consistent policy. Being treated differently from other customers and spoken to disrespectfully left a very bad impression. Customer service should be fair and consistent for everyone. Unfortunately, that was not my experience here, and I would not recommend this business.

I have been taking my clothes here when Right Size Alterations is backed up. The work done is…read moreaverage. I have lost a considerable amount of weight and needed a large percentage of my wardrobe modified. The service and rudeness though causes the one star rating. A couple of times, the alterations were very subpar. She will blame you, the customer, for her errors. The last pair of pants I took in were to be brought in around the waist by a couple of inches. They were still way too big. She tersely told me that "This happens all the time" that I tell her where I need the waistline to be and then not be happy about it. So untrue and happened only two times and it was completely her poor work. I just walked out knowing I would never come back. Bad manners, so-so quality of work and her below average English is not a reason to patronize her. Take your money and clothes somewhere else.

Not sure why this place gets such bad reviews. I used it for the first time a few weeks ago -…read moredropped off my suit, they told me it'd be ready on Tues. On Tues I received a text it was ready. I picked it up. What else do you want from a dry cleaners....?

I dropped off a jacket in December for a significant alteration job. I gave clear instructions to…read morethe attendant working and was told to expect a call back shortly. The Christmas holiday went by and soon it was the end of January with still no call. At first I didn't think the timeline was odd because of the holiday. I called for a status update and could not get a clear answer. Eventually after multiple calls I was able to reach the tailor in March... who informed me that there were no instructions for the alteration so nothing had been done. I attempted to explain the alteration over the phone but was told that I needed to explain the job in person and that I needed to make an appointment. I made the 45 minute drive to the "appointment" where the tailor was hostile, gave me my jacket, and told me to leave. Also they lied about dry cleaning it, which I would have paid for. So in summary they had my jacket for 4 months, did absolutely nothing and returned it to me in the same condition it was left. At least they didn't ruin it or lose it.