These guys are great. Very honest and friendly. Had my alignment done here and they did a great…read morejob. When it's time to do my suspension work I will definitely be coming back.

I have known Craig and his son for years and I have bought vehicles from them plus sent friends…read morethat bought a vehicle takes care of his customers

0/5 wasn't an option, Drove up an hour to get a 2007 Nissan Sentra 2.0 SL 4dr Sedan listed for…read moreunder $2,000 and they fail to mention how much the total cost would be for it to be driveable as it's missing an exhaust even though they have a mechanic on sight; they also lied saying I could test drive it to an inspection station knowing full well the car wasn't able to be driven don't do business with them

I bought a car for a fair price from this dealership. They tried to recommend me a terrible finance…read moreoption. They said nothing is wrong with the car and even put on a new sticker. Come to find out it has a patched rust problem that is already showing through and I cannot get my car re-inspected. Very not worth it.

I had to post a review after reading some of the negative comments, I wonder if some of these…read morecustomers are in an alternate universe or something. I have purchased 3 vehicles from Walls Ford, and have serviced 2 others. The sales staff have always treated me with respect and negotiations have been honest and fair. Sean Freeman in service is an outstanding service advisor, the Technicians and Mechanics, have been excellent in diagnosing and fixing any problems I have had, even though they are few. They fix it right, the first time. As cars get more and more complex, Good Diagnosticians are becoming more and more rare. Walls has been pretty good in this area, better than most. As a Ford customer since 1981, I have experienced many ford dealerships over the decades, starting with Wilmington, Bonnell, Sentry and Regan, Ford, all now long gone. Had good luck at Londonderry ford with my Supercharged Mustang, but have settled on Walls as the best for the past 16 years, take my word for it, it does not get much better than these guys as dealerships go.

Why You Should Think Twice Before Buying a Car from Wall's Ford Inc in Salisbury, MA…read more Before the end of last year, I decided to purchase a car and found the specific model I wanted at Wall's Ford in Salisbury. I contacted the dealership through their website and scheduled a day and time to check out the car. They messaged me saying the car would be waiting outside for a test drive. When I arrived, the car was still inside the dealership. The dealer I was working with, Mr. DeVito, asked me to wait while he arranged the test drive. Since it was lunchtime, I went to a nearby restaurant. While I was eating, Mr. DeVito called and asked me to come back the next day. I didn't understand why I had to return after already scheduling an appointment, but I agreed. The next day, the car was finally outside. I drove it with Mr. DeVito. Since I planned to trade my old car as part of the purchase, we negotiated the prices of both vehicles. We reached an agreement, and Mr. DeVito told me I had seven days to have the car inspected. I mentioned that in my experience buying cars from dealers, inspections are usually completed by the dealership before purchase. Mr. DeVito told me they didn't have the registration yet, so they couldn't do the inspection. He then said, "You do the inspection, I promise to reimburse you; we'll send you a check." I left the dealership, and within minutes, they called me back saying they had the registration after all--clearly proving they could have done the inspection themselves. It's been almost two months since I purchased the car, and I still haven't received the promised reimbursement check. While the amount was only $35, a promise is a promise, and failing to honor it reflects poorly on the dealership. Overall, the entire experience with Wall's Ford was very disappointing. From the mismanaged appointment and test drive to the unfulfilled promise, it was a frustrating process. I will never buy a car from this dealership again, and I highly recommend others stay away as well.

I go here for my work van and they take the best care of me. When I go in with an issue, I know…read morethey'll have a solution when they're done. Brian is the best.

Awesome car-buying experience! Betley made the whole process so quick and straightforward. I found…read morethe car I was interested in (2023 Blazer) on Friday, took it for a test drive Saturday, and it was in my driveway by Monday night! John Mazzy was a pleasure to work with and found so many extra deals for us! He was knowledgeable and quick to answer any calls or texts. He also did the insurance paperwork for me (I've leased several cars in the past from other dealers and no one's ever dealt with insurance for me). On the day of pick up, Steve helped us sign the paperwork and was professional and answered all my questions and showed me some cool features I didn't know about. Overall, I highly recommend this dealership!

I spent nearly $800. at this repair shop for preventative maintenance. A knocking sound in the…read morefront steering. Peter, the owner suggested front brakes and a passenger ball joint. I had the repairs done. The ball joint COMPLETELY let go right after the repair. I WILL ADD PICTURES FOR YOUR CONSIDERATION PRIOR TO CHOOSING THIS BUSINESS. I was reimbursed a total of $300. This, despite $2,700 estimate for repairs to the body directly resulting from this incident. I have to have suspension repairs before I can sell the vehicle. This is the most dangerous and disappointing experience I have ever had with any auto repair shop and had the displeasure of having to deal with an unscrupulous business, inept, neglectful repair shop.

My fiancé's 2019 Chevy Equinox had a warranty repair. We were sent to Pep Boys as the closest…read morein-network shop. As soon as my fiancé mentioned that it wasn't an out-of-pocket job, the manager insulted her, insisted that the brake and engine problems were "User error" and minor. He then called the warranty provider to have the claim denied out of spite. I called the warranty provider and was referred to Riverside Garage where the Equinox was diagnosed and fully repaired in 24hrs by an amazing mechanic who went to bat for us on the warranty. Turns out that the "minor user error" problems were the result of a vacuum pump that had literally exploded into 30 pieces, making the vehicle extremely dangerous to drive. Long story short, Riverside Garage is fast, friendly, and extremely professional, and warranty or no, its worth the drive to Haverhill, MA to have the work done right. And now they have customers for life, unlike Pep Boys. A+

Bought a car from them in December, 2024. Four days after I bought it the car started hesitating,…read morethen bucking, then the check engine light went on. Their warranty says they'll pay 50% if you have engine trouble, but you have to bring it back to them. I couldn't do that, not knowing whether the car would even make it the 50 mile trip. So I took it to another shop (right after getting a verbal OK from Mike on a phone call to do it). It was the coil (also a break fluid reservoir leak, but that's not an engine problem, I get that). After avoiding my emails and calls for three weeks, Scott finally got back to me today refusing to pay any money, insisting that I had to bring the car to them. Bottom line: they're not honest people.

Working with Seacoast takes the stress out of purchasing a new vehicle. Mike is knowledgeable and…read morefair. We have purchased three vehicles from seacoast , and Mike was with us every time. and if you're looking for an honest and straightforward auto purchase, go see Mike at Seacoast. Thanks guys Rob and Tracey.

This review is for the Service dept. at 495 Mazda. Nothing…read morebut praise. First time going there and I must say, I was really, really impressed. Everyone so friendly, welcoming, helpful! Relaxed friendly environment. Had an issue with the soft roof on my Miata. Some rivets popped off and a bracket got bent out of shape. Everyone around me said "Don't take it to the dealer, it'll be too expensive, they won't try to fix it, they'll say you need to replace the roof, engine, tires and antenna"... Boy, were they all wrong! 495 Mazda DID fix it, and they fixed it right! And the final bill was very, very reasonable. It would have definitely cost way more if I took it to the local mechanic. Mechanics at 495 Mazda know your Mazda, know how things are supposed to work, and have to right tools for the right job. Can't say thank you enough! Thanks to Jonathan and Cesare! Highly recommended!

Quite possibly the worst experience. Went in for an oil change and ended up with a blown cylinder…read morehead in a 2024 CX5. The GM Sean is completely passive aggressive. They did zero to help me. Only bright star is Emily in service.

Advice to Future Porsche CPO Buyers: DO NOT TRUST THIS DEALERSHIP OR PORSCHE NORTH AMERICA. Don't…read morewaste your money Please do your homework before purchasing a Certified Pre-Owned (CPO) Porsche. My experience with a 2018 Porsche Panamera 4S has been disappointing. I drove the vehicle less than 2,000 miles after purchase and encountered major issues, including suspension concerns and battery problems. I requested the vehicle's prior service history to better understand whether these issues existed before I purchased the car, but Porsche Cars North America stated that they would not provide previous service records due to privacy policies. In my case, I was repeatedly told that certain items were considered "wear and tear," even though the vehicle was sold as a Certified Pre-Owned Porsche. As a consumer, it can be frustrating to pay a premium for a CPO vehicle and later face expensive repairs that you believe should have been identified or addressed during the certification process. My advice: Before purchasing any CPO Porsche, ask detailed questions about: The condition of the suspension system and battery. Whether any components are near the end of their expected service life. What is and is not covered under the CPO warranty. Whether there are any pending recommendations or signs of wear that may lead to costly repairs shortly after purchase. A CPO designation does not necessarily guarantee that you will avoid major repair expenses. Obtain a thorough pre-purchase inspection and make sure you fully understand the warranty limitations before signing. after two months of waiting and constantly communicating with dealership and Porsche North America that all they said to me "I wanted to provide you with an update regarding your concerns. Porsche Cars North America has connected with Porsche Stratham and spoke with Anthony W., a Sales Manager. Based on their review, the components in question have been identified as wearable items, and as such, there is no coverage available as wearable components are not warrantable. As it has been over a year since the vehicle purchase, they advised that this matter has been discussed with you on several occasions. Porsche Stratham also shared with Porsche Cars North America that they have been in contact with you directly and have previously provided this information, along with an offer to appraise your vehicle. Their leadership team--including the General Manager and CEO--are aligned in this determination. As noted, Porsche Stratham remains available to appraise your vehicle should you wish to explore a potential buyback option. Additionally, Porsche Cars North America supports the Porsche Center's assessment and recommends proceeding with repairs through Porsche Gold Coast. We also reached out to Porsche Gold Coast on your behalf and spoke with Deja in their service department. They confirmed that the rear shock absorber is leaking and cracked, requiring replacement. A quote has been provided in the amount of $3,033.77 for this repair and Porsche Manhattan Quote me 12,927.03 for all the issues that the car has. I understand this may not be the outcome you were hoping for, and I appreciate your patience throughout this process. If you would like assistance moving forward--whether with the repair or exploring the appraisal option--please feel free to reach out. I am here to support you.

Absolute worst car buying experience of my life. Owned many cars. Sold me a defective used car. No…read moreair conditioning, No remote start. No accountability. No responsibility. Useless sales people Useless service. Useless management. Avoid this dealership at all costs.