Bought a car from them in December, 2024. Four days after I bought it the car started hesitating,…read morethen bucking, then the check engine light went on. Their warranty says they'll pay 50% if you have engine trouble, but you have to bring it back to them. I couldn't do that, not knowing whether the car would even make it the 50 mile trip. So I took it to another shop (right after getting a verbal OK from Mike on a phone call to do it). It was the coil (also a break fluid reservoir leak, but that's not an engine problem, I get that). After avoiding my emails and calls for three weeks, Scott finally got back to me today refusing to pay any money, insisting that I had to bring the car to them. Bottom line: they're not honest people.

Working with Seacoast takes the stress out of purchasing a new vehicle. Mike is knowledgeable and…read morefair. We have purchased three vehicles from seacoast , and Mike was with us every time. and if you're looking for an honest and straightforward auto purchase, go see Mike at Seacoast. Thanks guys Rob and Tracey.

Purchased my truck over a year ago, have had nothing but issues since driving off the lot. Salesman…read moreeven laughed at me on the phone when I called to tell them what a piece of garbage they sold me.

Really thought this was the place to buy my car. Customer…read moreservice was great on the phone and they said the Nissan Rogue I was interested in was good to go, no issues. Brought it to my mechanic and paid $150 to find out : rear brakes backing plates not in good shape, 1 missing, rusted transmission pan, needs new rear rotors and a broken exhaust manifold stud. I called Dave back and shock! And surprise! He had no idea but he would fix everything!! About $2000 worth of work quoted by my mechanic. Don't waste your time with these guys. They come on like it's all good, but they are liars.

I had to post a review after reading some of the negative comments, I wonder if some of these…read morecustomers are in an alternate universe or something. I have purchased 3 vehicles from Walls Ford, and have serviced 2 others. The sales staff have always treated me with respect and negotiations have been honest and fair. Sean Freeman in service is an outstanding service advisor, the Technicians and Mechanics, have been excellent in diagnosing and fixing any problems I have had, even though they are few. They fix it right, the first time. As cars get more and more complex, Good Diagnosticians are becoming more and more rare. Walls has been pretty good in this area, better than most. As a Ford customer since 1981, I have experienced many ford dealerships over the decades, starting with Wilmington, Bonnell, Sentry and Regan, Ford, all now long gone. Had good luck at Londonderry ford with my Supercharged Mustang, but have settled on Walls as the best for the past 16 years, take my word for it, it does not get much better than these guys as dealerships go.

Why You Should Think Twice Before Buying a Car from Wall's Ford Inc in Salisbury, MA…read more Before the end of last year, I decided to purchase a car and found the specific model I wanted at Wall's Ford in Salisbury. I contacted the dealership through their website and scheduled a day and time to check out the car. They messaged me saying the car would be waiting outside for a test drive. When I arrived, the car was still inside the dealership. The dealer I was working with, Mr. DeVito, asked me to wait while he arranged the test drive. Since it was lunchtime, I went to a nearby restaurant. While I was eating, Mr. DeVito called and asked me to come back the next day. I didn't understand why I had to return after already scheduling an appointment, but I agreed. The next day, the car was finally outside. I drove it with Mr. DeVito. Since I planned to trade my old car as part of the purchase, we negotiated the prices of both vehicles. We reached an agreement, and Mr. DeVito told me I had seven days to have the car inspected. I mentioned that in my experience buying cars from dealers, inspections are usually completed by the dealership before purchase. Mr. DeVito told me they didn't have the registration yet, so they couldn't do the inspection. He then said, "You do the inspection, I promise to reimburse you; we'll send you a check." I left the dealership, and within minutes, they called me back saying they had the registration after all--clearly proving they could have done the inspection themselves. It's been almost two months since I purchased the car, and I still haven't received the promised reimbursement check. While the amount was only $35, a promise is a promise, and failing to honor it reflects poorly on the dealership. Overall, the entire experience with Wall's Ford was very disappointing. From the mismanaged appointment and test drive to the unfulfilled promise, it was a frustrating process. I will never buy a car from this dealership again, and I highly recommend others stay away as well.

Title: Formal Complaint - Misrepresentation and Unresolved Vehicle Issues…read more I am filing this complaint regarding my purchase of a 2016 Kia from Dracut's Car Connection on July 15, 2025. Since the date of purchase, I have experienced repeated mechanical issues, including the check engine light returning multiple times despite numerous visits to their shop. I was informed by Frank, the owner, that certain repairs were not covered under the warranty, requiring me to pay out of pocket for parts and even travel five hours to Massachusetts to obtain one myself. Despite these efforts, the same issue persists, and the vehicle remains unreliable. Additionally, the dealership refused to provide an itemized receipt for the work allegedly performed, and I have evidence that my signature was forged on certain documents. I believe the vehicle's defects were known prior to sale and intentionally concealed. I am requesting that this matter be formally investigated, and that appropriate action be taken against Dracut's Car Connection for misrepresentation, possible forgery, and failure to honor warranty obligations. Rose Keller

It was the best experience buying a used car from Dracut's car connection. We live in Connecticut…read moreand they drove the car to us so we could look at it and then drove it back to CT to register it with us. They sat at the DMV for 3 hours while we registered it (long story). There were a few minor things that we wanted fixed on the car and they were more than happy to do so. They also came down on the price to make the deal work for all of us. Frank was a pleasure to work with and incredibly fast getting the loan approved, as well as his right hand men who were so patient and great. It was a 10/10 experience working with this business. We HIGHLY recommend them!!!

Predatory lending practices. Offered my friend's son a 19% interest rate. Took advantage of him…read morebecause he was the first time buyer The kid had of 745 credit score, five years on the job, no rent. The kid bought a newer model car with less miles at another dealership today at a 5% interest rate..

I wrote a google review about my experience buying a van here the van was listed for $2500 before…read morefees I paid $2200 after fees they say I wouldn't leave the van there with them for 2 days because they couldn't give me a solid answer on when he would look at the van I bought because it broke down 5 minute after I left the lot with it I needed the van for work on Monday it was Saturday when I said screw this waiting shit and took it straight down the road to A CERTIFIED MECHANIC AT MIDAS and i say this with capital letters because they said I didn't so again this place is trash and liars it was An alternator thing it needed a whole engine replaced certified by the mechanic I have all paperwork and picture to prove this places is as LEMON FARM!!!!!!

Although I hesitated too long in making a decision on a car that got away. The owner was helpful…read moreand had a good selection of interesting vehicles to select from. I would definitely consider looking again at offerings should something appeal. A+

If I could Could give it negative stars I would. The guy could sell anything. In fact he sold me a…read morereal jalopy. Test drove it ran real nice. Bought it. They put new tires on and I went back 3 days later to get it. The next day it's raining and my transmission starts to over heat. I call jerry ok bring it in. U pay me 100 and half what it cost to fix. I had not driven it for 40 miles. Like really. Sleezball. The car itself looks great. No rust anywhere. I go to get it inspected. Tie rods no good, sub frame completely rotted off and falling out one gig light doesn't work horn doesn't work and a few other things. I've called and emailed him. Nothing. Here's the thing in nh if you sell a used vehicle and it won't pass inspection you need to provide a notice of sale for unsafe vehicle. I hope you like the a BBB and attorney general and court.

Fantastic service for my Mercedes and GMC Terrain . Skilled mechanics and honest service for a good…read moreprice

Great experience..I would highly recommend going to Turnpike Auto...Jin was very honest and…read morehelpful...I love my new/used car...happily satisfied customer

I really think it should be illegal for used car dealers not to obviously advertise vehicles as…read morebeing salvage or rebuilt titles. Sure the fact they don't finance should be an indication, but still they should say "this vehicle is harder, if at all possible, to finance " due to title concerns. And precovid a rebuilt title would be about half the cost of retail, but now it's too close to call.

It started with total communication between David Erickson and myself and continue to be an easy…read moreand understandable application process. He was very pleasant and timely with all communications. Made the application process very doable. Highly recommend their services thank you to Maloney properties for all their help in particular. David Erickson thank you again okay