Had the worst experience here. We bought a car off the lot, paid in full and everything and when it…read morewas finally time to take it home, the dealer said he had to fix a small issue with the ac system. 2 weeks go by, he has our money yet the car is still not fixed. I went it yesterday to see what the problem was and it was obvious what was going on. This guy likes to cheat and play with peoples time. He obviously wanted to "work on the car" after we bought it so he could raise the price (AFTER WE HAD ALREADY PAID FOR IT). He did the same thing to my dad when he was looking for a car and costed him an extra $3k on the original price. I will never be back and would never recommend this place to anyone i know.

Car sold to me with all four tires with different brands. My first drive in the rain and I was not…read morespeeding but I almost hit a car and slid off the road. The tread was decent too. The battery in the car is now having issues a week into me having the car. Don't be fooled by the politeness or the 3 yr protection plan in the sale that magically comes out of his pocket.

I had a great experience working with Christina while buying my car. She was extremely…read moreprofessional, knowledgeable, and patient throughout the entire process. Christina took the time to answer all of my questions and made sure I felt comfortable with every step. She wasn't pushy at all and genuinely wanted to help me find the right vehicle for my needs. Her positive attitude and excellent customer service made the whole experience smooth and stress-free. I would highly recommend Christina to anyone looking to buy a car!

Visited Autofair Ford in Haverhill recently to try and find a new car. I'm currently in a 2012…read moreNissan Altima and looking to upgrade. Their selection was awesome! I was helped by a woman named Christina. I was looking for an suv or anything bigger than my car and she showed me some Broncos which I loved! She really knows how to find what you're looking for! Hopefully I'll be back soon to buy my next car! Highly recommend this place.

I had my Toyota serviced at Jaffarian Auto Service for an Oil Chng & Inspection sticker and they…read morefound a rear break pad problem during a free tire rotation. Bianca, sent me the video of the problem and arranged for a follow-up appointment to fix the problem. Thank you, Bianca, for all the help in getting this problem corrected. Paul

This company should have negative rating. Enjoyed the Volvo sales process. Hunter is a good guy and…read morevery laid back. In the financing dept, we were sold a warranty Fidelity warranty services ( look it up has a solid 1 rating). They sell it as though it's related to Volvo. It's not. On another note, when a family member gave the service dept less than a 10 for service, the service member whose last name is Jaffarian (so likely related to owner) called my family member on his cell to tell him agressively that unless he rated them 10 not to come back to Jaffarian for service. Would never set foot in there again. We have purchased many Volvo's over the years. Now using another dealership and have had positive results.

Although used car dealerships usually only give a 30 day warranty, four months later when I needed…read morea repair they covered it. Thank you, Cam

Great service, easiest and fastest purchase Ive made. Made the process really easy and is available…read moreeven after the I bought the car.

This is not a good place to buy parts if you are a regular consumer. If you're not a mechanic or a…read moreshop, they raise the prices by about 20% over the normal retail cost. For example, I went in to buy a battery sensor that I know costs around $105 everywhere else, and even Mopar's own websites offer discounts that make it cheaper. But this dealer assumed that because I'm the vehicle owner, I wouldn't know the real price, so they marked it up by about 20%. If they do this with something as simple as a battery sensor, I can't imagine what they do with bigger repairs or vehicle sales. I do not recommend this place at all.

I had some corrosion on my doors and hinges. I was still under the corrosion warranty but it was…read morescheduled to run out in a couple weeks. I went to the service department fully expecting to have to fight tooth and nail to get it fixed under warranty. I had read so many horror stories online from other dealerships. I made an appointment and went in to see Brian. He looked at my jeep and I was fully ready for a fight. Then the weirdest thing happened. He said, yeah I see the problems and we are going to take care of it. I was literally stunned. He had fully shocked me. He said drop it off the following week and we will get it all fixed. They even gave me a rental to drive during the repair. I cannot tell you how blown away I was by this. I just now got it back and it looks brand new again. I cannot express my gratitude enough for Brian and his department. Thank you so much.

I spent nearly $800. at this repair shop for preventative maintenance. A knocking sound in the…read morefront steering. Peter, the owner suggested front brakes and a passenger ball joint. I had the repairs done. The ball joint COMPLETELY let go right after the repair. I WILL ADD PICTURES FOR YOUR CONSIDERATION PRIOR TO CHOOSING THIS BUSINESS. I was reimbursed a total of $300. This, despite $2,700 estimate for repairs to the body directly resulting from this incident. I have to have suspension repairs before I can sell the vehicle. This is the most dangerous and disappointing experience I have ever had with any auto repair shop and had the displeasure of having to deal with an unscrupulous business, inept, neglectful repair shop.

My fiancé's 2019 Chevy Equinox had a warranty repair. We were sent to Pep Boys as the closest…read morein-network shop. As soon as my fiancé mentioned that it wasn't an out-of-pocket job, the manager insulted her, insisted that the brake and engine problems were "User error" and minor. He then called the warranty provider to have the claim denied out of spite. I called the warranty provider and was referred to Riverside Garage where the Equinox was diagnosed and fully repaired in 24hrs by an amazing mechanic who went to bat for us on the warranty. Turns out that the "minor user error" problems were the result of a vacuum pump that had literally exploded into 30 pieces, making the vehicle extremely dangerous to drive. Long story short, Riverside Garage is fast, friendly, and extremely professional, and warranty or no, its worth the drive to Haverhill, MA to have the work done right. And now they have customers for life, unlike Pep Boys. A+

Love this place. I feel one of the most important thinks in…read morelife is to have a car mechanic you trust. Helps with piece of mind. So good

When I moved here a checked yelp for car repair. This was a…read moretop scorer . So three years and my trust in this place is very high. Most important in life mechanic you trust.

Purchased a SLK from Moschetto Bros in 2006. Great location and show room. SLK is still going…read morestrong.

Finding a fair & honest mechanic that does a good job is often a challenge when you move. Since…read morethe first time I went to Moschetto's in 2015(?), I've appreciated their friendliness, honesty and good work. They always greet me and thank me for my business...which is something that is becoming rare in customer service. They have always told me when I "really" need something fixed and when I could wait a bit longer or skip it, if it's not critical. I appreciate that even though they are busy, they have always been great about getting me in for service asap....sometimes even the same day. Having 2 older cars, I've been in there quite a bit over the past few years! Because of their great staff, consistent service and fair prices, I recommended them to a friend who was looking to buy a used vehicle this past year. She ended up buying one there and said it's been great - she loves it. And because she's had such good luck with hers, I just recently bought my new Jeep there also. The team at Moschetto's was helpful, patient and not pushy about trying to 'sell' me something - they wanted me to be sure it was something that would make me happy in a price range that I considered to be comfortable. For those reasons, I highly recommend giving them a try if you are in need of services, or if you are looking for a used vehicle.

This place needs to change their name to top line lemonade with all the lemons they sell, save your…read morehard earned money and look somewhere else, they'll take your car and cash, and replace with a polished up turd, those salesman's are nice to your face, but once they sell you that car, be prepared to deal with multiple scumbags....yelp helped them out with that 1 star

I won't name names. I know how they conduct "business". They rip you off on purpose. I had a friend…read morethat used to work for them, and I have heard first-hand all the creative ways they come up with to screw-over customers. They pretend to be professionals and go beyond to ACT the part- but it's all a game to them. A facade. I went in recently, to look at a used vehicle. I knew their reputation- so I knew to play it safe. I asked a lot of questions. They couldn't or refused to answer simple inquiries. They attempted the bait 'n switch, checking another lot, etc., Nothing has changed in their tactics. After I explained I was an ex-used car salesperson they offered me a job- I told them HELL NO! No ethics. No morals. Just scum and GREED. BBB and Attorney General should be contacted and this place investigated and shut down, IMO. DO NOT BUY ANYTHING FROM HERE!!! you've been warned.