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    DM Motors LLC

    2.0 (4 reviews)
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    Jaffarian Automotive Group

    Jaffarian Automotive Group

    (98 reviews)

    This company should have negative rating. Enjoyed the Volvo sales process. Hunter is a good guy and…read morevery laid back. In the financing dept, we were sold a warranty Fidelity warranty services ( look it up has a solid 1 rating). They sell it as though it's related to Volvo. It's not. On another note, when a family member gave the service dept less than a 10 for service, the service member whose last name is Jaffarian (so likely related to owner) called my family member on his cell to tell him agressively that unless he rated them 10 not to come back to Jaffarian for service. Would never set foot in there again. We have purchased many Volvo's over the years. Now using another dealership and have had positive results.

    I just bought used Kia Telluride, 4 days after i got it I went to get a sticker. The tech called me…read morein went over a few things...There was a code for torque converter, an open saftey recall and he said rear shocks needed to be replaced . Told him I just bought it and that dealer said they would back the vehicle. He said he would give me a sticker but definitely needs shocks... i went back to Jaffarian that day, they did bring it to Kia and code and re call taken care of but they refused to replace the shocks. Bob the manager in Volvo service said that it got a sticker so it's not a safety concern and that it's a high milage car so they will not replace. This is stuff that was missed by their techs but now it's my problem Why didnt they say they back this vehicle due tonhigh milage? Wouldn'thave bought it if that was the case...just make sure you have vehicle checked out by your mechanic before signing anything....nice treatment for a repeat customer. NEVER AGAIN THANK YOU JAFFARIANS!

    Riverside Garage - Stop in today

    Riverside Garage

    (13 reviews)

    I spent nearly $800. at this repair shop for preventative maintenance. A knocking sound in the…read morefront steering. Peter, the owner suggested front brakes and a passenger ball joint. I had the repairs done. The ball joint COMPLETELY let go right after the repair. I WILL ADD PICTURES FOR YOUR CONSIDERATION PRIOR TO CHOOSING THIS BUSINESS. I was reimbursed a total of $300. This, despite $2,700 estimate for repairs to the body directly resulting from this incident. I have to have suspension repairs before I can sell the vehicle. This is the most dangerous and disappointing experience I have ever had with any auto repair shop and had the displeasure of having to deal with an unscrupulous business, inept, neglectful repair shop.

    My fiancé's 2019 Chevy Equinox had a warranty repair. We were sent to Pep Boys as the closest…read morein-network shop. As soon as my fiancé mentioned that it wasn't an out-of-pocket job, the manager insulted her, insisted that the brake and engine problems were "User error" and minor. He then called the warranty provider to have the claim denied out of spite. I called the warranty provider and was referred to Riverside Garage where the Equinox was diagnosed and fully repaired in 24hrs by an amazing mechanic who went to bat for us on the warranty. Turns out that the "minor user error" problems were the result of a vacuum pump that had literally exploded into 30 pieces, making the vehicle extremely dangerous to drive. Long story short, Riverside Garage is fast, friendly, and extremely professional, and warranty or no, its worth the drive to Haverhill, MA to have the work done right. And now they have customers for life, unlike Pep Boys. A+

    Moschetto Bros

    Moschetto Bros

    (9 reviews)

    Purchased a SLK from Moschetto Bros in 2006. Great location and show room. SLK is still going…read morestrong.

    Finding a fair & honest mechanic that does a good job is often a challenge when you move. Since…read morethe first time I went to Moschetto's in 2015(?), I've appreciated their friendliness, honesty and good work. They always greet me and thank me for my business...which is something that is becoming rare in customer service. They have always told me when I "really" need something fixed and when I could wait a bit longer or skip it, if it's not critical. I appreciate that even though they are busy, they have always been great about getting me in for service asap....sometimes even the same day. Having 2 older cars, I've been in there quite a bit over the past few years! Because of their great staff, consistent service and fair prices, I recommended them to a friend who was looking to buy a used vehicle this past year. She ended up buying one there and said it's been great - she loves it. And because she's had such good luck with hers, I just recently bought my new Jeep there also. The team at Moschetto's was helpful, patient and not pushy about trying to 'sell' me something - they wanted me to be sure it was something that would make me happy in a price range that I considered to be comfortable. For those reasons, I highly recommend giving them a try if you are in need of services, or if you are looking for a used vehicle.

    DM Motors LLC - usedcardealers - Updated May 2026

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