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    AutoFair Subaru

    2.3 (138 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 2 months ago

    Services - AutoFair Subaru

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    19 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Stephanie M.

    I had a great experience at AutoFair Subaru. Ask for Reynaldo Mejia. He was very genuine and knowledgeable about the car I was looking to purchase. I went in to buy a Mazda they received as a trade, and it was in great shape. I also spoke with Drew and Ezekiel, with whom I also had pleasant experiences.

    SueJohn E.

    They employ predatory deviant sales tactics and I suggest you DO NOT GO HERE. My daughter was looking for a car here and had an absolutely shocking and ridiculous experience with one of their product people, Cliff Lawrence. I recommend staying away from him. Kid goes in and is excited about a car, is set to buy and asks me for my opinion. We both go over the reality of the car (nice but 120k+ miles on a model known for transmission issues) and decide its not worth the $$. She had put a deposit and decides to back out (three days before the signing). The thing is, this Cliff guy wasn't involved in the final sale, she contacted the people in sales and finance and was all squared away once she told them she was out. That NIGHT she gets a call from Cliff and ignores it. He leaves a voicemail about how much of a drag it is that his "birthday weekend is ruined" (not sure why thats relevant) and how "its such a loss" yada yada. Vaguely coercive. She's feeling weird so she doesnt call back and a bit after that, she gets a text from him- the guy's being aggressive, confrontational as a grown guy over text to a young woman. He must have gotten flack from his people for the lack of sale but....why take that up with my kid after the fact? She was pretty freaked out because due to COVID he'd dropped the car off at our house for a test drive- so here she's thinking...this guy is being aggressive over text and has my address....really spooked her. I encouraged her to email them and she received no reply so as far as I'm concerned, this is all free game. Ive included the conversation photos she sent me. They employ children here, I would suggest another subaru dealership.

    Sergio B.

    It was all good until we sat to talk numbers. I met with Kim . She was nice. I'm not sure if she was nervous or maybe if she is unfamiliar with the vehicles. But she seemed nervous throughout the whole test drive. Stuttered a bit at times, but she was very pleasant. This review is not about Kim or the manager or finance. It's simply to review the "trick they use to get people in" The price listed online was $30,186. The condition was to trade in a vehicle 2005 or newer. THAT IS THE ONLY CONDITIONED LISTED. So, technically this is correct. However, it's not really true . I guess this is what's going on, or at least this is how I perceived it . Since the vehicle you are trading in is used, they knock off $3500 right off the bat. But instead of subtracting it from the trade in value. They instead add it to the purchase price. After doing that, they appraise the vehicle, then use whatever value they get as a trade in. I did not get my vehicle appraised, and tbh, after this little trick they tried to pull. I wouldn't want too. Just be up front about the price. None of this bs of "lowest price possible" I may go back and purchase the car since I did like it. But I'm dissapointed in the tactic they used. It's not ethical, and kind of dishonest.

    Our 2020 Outback XT Touring from Agita at Auto Fair!

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    11 months ago

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    3 years ago

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    3 years ago

    Very easy to deal with, had a great experience with everyone there. Highly recommend giving them a shot!

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    6 years ago

    Just waited 15 minutes at their parts desk without being helped. Phenomenally Poor customer service.

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    Review Highlights - AutoFair Subaru

    I was happy with the price and have so far been impressed with Serg's post sale follow up.

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    If I could rate 0 stars i would. Appointment at 8 told me was going to take a hour so I waited and…read morethey hate that you wait cause then you'll see what they do with the labor you pay for. They didnt take my car in til 830 1 hour goes by now they say its going to be 2 hours 2 hours go by still not done. Then they say Its the wrong part and they cant finish today cause they close early so they just assumed I can leave my car there til sometime next week for them to finish. I told her I cant I have to go to work. I need my car put back together so I could leave. I literally had to argue with her because she wouldn't give me my car back then had the nerve to say I still had to pay almost 200$ til I said I'll call my attorney funny thing how I got my car back faster. Do you know what they doing while you're paying for labor? First they had to go get breakfast eat then the one working on my car thought I left and came out and sat at the desk holding the dog he sees me he leaves with the dog. He's walking around with him he looks under my hood while holding the dog I've never see so many incompetent people in my life . Been there twice they always had a attitude Prices you charge should be friendlier. The guys here look like they just stumbled out of the bar and as for her I could go on and on. Ever hear if your cold your pet is cold? No heat in that place you got a dog in there all day. Just another unfit dog owner

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    A deeply disappointing experience -- would not recommend!…read more I moved from Washington to Massachusetts in the summer of 2025, and a few months later I finally decided it was time to look for a new car -- or at least a reliable used one. After months of searching and comparing options, I turned to CarFax to find something trustworthy. That's when I came across the Hyundai Kona that I genuinely fell in love with the moment I saw it on December 31, 2025. It felt like the perfect match after a long, exhausting search. I went to the dealership, asked all the right questions, and did everything a careful buyer is supposed to do. On January 6, 2026, after putting $2,000 down, I drove the car home believing I had finally made a solid, responsible purchase. I truly thought I was starting a new chapter with a dependable vehicle. Unfortunately, what followed tells a very different story. I'm already paying about $700 out of pocket for solenoid replacements and an oil change because the shop found white sludge in the engine. This is on a car I just bought from this dealership. Their "complimentary" oil change means nothing when the vehicle clearly wasn't properly inspected in the first place. I didn't buy this car blindly. I test‑drove it, asked questions, even had my fiancé on FaceTime asking the salesperson things directly. The moment I reached out about the check‑engine codes the car developed, the communication stopped. No reply, no concern, no accountability. This experience has convinced me to avoid dealerships entirely from now on. If you're considering buying a "certified" used car from them, bring your own mechanic, because their 130‑point inspection feels like nothing more than a sales pitch. Even the manager who finalized my paperwork gave me the same scripted lines about pricing and future repairs. None of it matched the reality of what I'm dealing with now. I expected payments under $300; instead, I'm paying almost $400 for a car that needed engine work almost immediately. The warranty has been useless, and the dealership has shown no interest in making things right. If they truly cared about customers, they would stand behind what they sell and offer at least a year of coverage for issues that show up right after purchase. I do not recommend this business. This was my first dealership purchase in years, and it will absolutely be my last. Save yourself the stress, the money, and the disappointment.

    AutoFair Subaru - autorepair - Updated May 2026

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