Recently, I had the pleasure of dealing with Betley Chevrolet. The sales personnel were very friendly and informative. Their prices were competitive and fair. I liked the way they spoke to people who entered the business, making each one feel special. The sales staff is not condescending in any way; this is not necessarily true of other car businesses. It was the President's Day Sale weekend but throughout the business transaction they remained polite and positive. Overall, I would recommend this establishment if you are interesting in buying a Chevy. By the way, we do like the new truck as compared to a Ford (which we recently had). read more

I go here for my work van and they take the best care of me. When I go in with an issue, I know they'll have a solution when they're done. Brian is the best. read more

Awesome car-buying experience! Betley made the whole process so quick and straightforward. I found the car I was interested in (2023 Blazer) on Friday, took it for a test drive Saturday, and it was in my driveway by Monday night! John Mazzy was a pleasure to work with and found so many extra deals for us! He was knowledgeable and quick to answer any calls or texts. He also did the insurance paperwork for me (I've leased several cars in the past from other dealers and no one's ever dealt with insurance for me). On the day of pick up, Steve helped us sign the paperwork and was professional and answered all my questions and showed me some cool features I didn't know about. Overall, I highly recommend this dealership! read more

Betley Chevrolet - Auto Repair Near Me - Derry, New Hampshire

I had service done. Took longer than expected and cost a lot more than originally estimated. They did fix the issues though.

Betley sold me a car with a known issue in the navigation system. The screen pixilates, goes black and the rear camera comes on while driving forward. There is no fix for this issues and the dealership was rude and condescending when I called about it. read more

terrible service, not helpful at all, tried to have repairs done to my chevy pickup and was told the body shop cannot perform repairs unless the car is in an accident, a bryan from parts was very rude over the phone and hung up on me, it shouldn't be this difficult to bring a chevy to a chevy dealership and have service done but the people at betley couldn't care less. read more

I've been thinking about buying a new Chevy Pick Up from Betley Chevrolet in Derry, NH but have decided to stay clear of them and here is why: I called them to schedule service on a Chevy Cruze 10 days ago. It was about 3 pm. The receptionist answered and I asked for the Service Department. I was transferred to the Service Shop but nobody answered my call. I left a message on voicemail that I needed service on my Cruze and wanted to schedule an appointment. I never got a call back. I would never buy a vehicle from a company that has no respect for customers, especially when service is needed. For that reason I warn people to stay away from Betley Chevrolet and to find another dealer that stands behind the product. I think Ill switch to GMC. More costly but better vehicles and better service! -Tecman101- read more

I've been driving Fords since 1987, but when I went in to buy after the pandemic, they wouldn't even deal with me. So I looked around and found Betley. I really wasn't interested in a Chevy, but took one for a test drive, and really liked the car. John M. was fantastic. Made no promises he couldn't keep. They came in at my price range so I'm now a happy Chevy owner. It pays to do business with a one owner dealer. The big boys try to intimidate and own you. Highly recommended this dealership. read more

Disappointed. Was given a quote for my trade in and then an hour later, the quote was dropped by $1000. Don't give a quote and then change it an hour later. You would have sealed the deal and made the sale by being up front the first time. Quirk Chevy thanks you for the $32K sale. read more

I brought my car there for an insurance repair as they have an existing relationship with my insurance company. These people were great, all of them. Especially Dan in the body shop. Not only did they repair my car 10 days sooner than expected they also did an oil change and replaced my snow tries for my regular tires. On top of that they washed and detailed my car for me! It was spotless when I got it back and if you own dogs, which I do, you know how difficult it is to get your car spotless. The only unfortunate part is I do not like American made cars so chances are I would not shop there but if you do like Chevy's I would highly recommend them for their professional, friendly approach and willingness to go above and beyond. Great Place! read more

I tried to have my vehicle serviced there that is still under factory warranty yet since I didn't buy it there they couldn't help me and I should go back to the dealer I bought it from. I bought it in another state and this dealer is in my town. Very unprofessional they would have become my dealer but I will never step foot in there. read more

Bought a 2014 Chevy Cruze here this weekend. No pressure sales & they beat Quirk on the price for the same exact car. Also, the dealer & doc fees are only $169. Also, another thing I liked is that they are closed on Sunday. Sounds like they care more about their families than they do selling cars. Says a lot about the character of a company. read more

I am deeply disappointed in the service recieved at Betley Chevrolet. I went in for a recalled fix and an oil change. The recalled item was replaced at no charge but the visit resulted in a broken mount under my now veey loose center console. They were immediately notified and denied the console was broken while in for service. Secondly, about the oil change, when it was time for my next oil change after the one Betley did, the man at ZucchIni let me know the oil was over filled by 2 quarts. I explained that it was done at Betley. He then told me the previous JiffyLube oil filter was still on my vehicle. I went back to Betley and they issued a refund for their shortly service but did not apologize or acknowledge that they did anything wrong. NEVER AGAIN. read more

I bought a car here a number if years ago and it wasn't a good experience. I thought the people were arrogant jerks. However, now that the economy has changed and they are struggling to stay open it sounds like they may be a little friendlier. It's better to deal with a humbled business that appreciates their customers. But, I would never buy a car here again. read more

Betley Chevrolet - Auto Repair Near Me - Derry, New Hampshire

walked in not really knowing if I was going to buy. We had a small truck and just had a son. He did not fit well in our vehicle. I was interested in a Colorado and after driving it I was impressed. We had the additional space needed in the Colorado. About 18 inches worth and my wife would be able to fit in the front seat again. However, I wasn't sure about it being worth the update. I asked if there was any Silverado's on the lot. There was a 17% off the MSRP and trade in would bring the monthly payment into a manageable range. They even offered an additional amount for the trade in. As my truck was well maintained and had a few updates. Honestly buying a vehicle there was painless. I have yet to experience the service department for maintaenance on the truck. They did do an oil change and have it washed and ready for when I picked it up. They sat and showed me all the features of the truck and I'm happy wi read more

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Always fast service, experienced and personable representatives and highest of quality work from both the service department and body shop. I will not take my Chevy to any other dealer. I've been a client for 23 years. read more

I have purchased 3 vehicles from here in the past my salesman has been GREAT service all so has been GREAT. But as always repairs are a slit higher at dealerships than other places, but when I drive away I never had to worry about a thing. I will continue to buy and to have my cars serviced here, can't ask for nothing but caring for the consumer and being very professional read more

My Forester was recently at Betley for auto body repair. The staff was very helpful and the car looks like new. Also very appreciative of the "interior detailing" as a bonus! Patti B. read more

The guys at Betley came through again! Mike Mize, George Hurst and most of all John Martinelli sold my son a used Honda Accord and worked a deal for a new LTZ Silverado for me in the same couple days. These weren't easy deals to get done with my son (and his financial institution) being in the USMC stationed in NC and needing to have everything completed so he had the car as soon as he got home on leave and my trade being a 1 year early lease turn in needing to find enough incentives to make it worthwhile to upgrade. This makes 4 vehicles in 3 years with them and I wouldn't go any place else for a vehicle. read more

Our family has been buying from Betley Chevrolet for 15 years and never had a bad experience. Brian Fitzpatrick has been our guy on ever sale and is one of the best. No pressure, laid back experience. read more

Poor service and they change appointments without letting customers know

I went here a few years ago while recovering financially from a divorce. The finance department was downright rude. I have never been treated like such a second class citizen because my credit at the time was less than perfect. The finance manager was actually the worst offender. They actually told me I should take their deal because I would never be able to buy a car anywhere else with credit like I had. I now am on my second car from Quirk. And now that I am ready to trade and purchase another, with great credit, i will never step foot back into this dealership. I certainly hope none of them ever fall on hard times, or if they do they encounter people with a bit more class. But I can only assume Quirk in Manchester thanks them, especially every time we go in as a family and spend over 50k. I would recommend Quirk. Respectful, no pressure, no shaming, great sales and service team. read more

We were getting a "buzzing" sound during acceleration. As it turned out, GM already knew about the noise and the service department had to reposition the brake assist vacuum line to stop the noise. read more

You can get a good deal on a vehicle. Sales personnel are fair sine they deal in volume. But I wouldn't use the service department. They have deceptive coupon policies and never call you back. And they almost always have to do the job twice. read more

Great, professional service with warm and caring service personnel who answer your questions and care about your business. Craig is tops. I went to another Chevy dealership much closer to me but was disappointed with their lack of customer service and professionalism. read more

I would give Betley a minus score if I could! I'll leave it at...What do you think of a dealership that tells you to "take your vehicle somewhere else for service". YES!! I WAS ACTUALLY TOLD THAT by 1 of the service people! Needless to say, I will never step foot back on their property! read more

I have never been so satisfied with the whole car buying experience than I was at Betley. I found the Dealership through my wife's uncle and he has been purchasing and leasing from them for years. I was skeptical just knowing how all my other auto purchases have gone. You know high pressure and the feeling at the end of sale and wondering how much I got screwed over. THIS was NOT the case. Do your online research as much as possible and know what you want before going to any dealership then explore many dealerships like I did. Ask family and friends about their experiences. I had Dave Nelson greet us when I walked in the door. I showed him what I wanted via a printed out reasonably equipped truck from the web site. I first assumed the oh we sold that weeks ago. Dave check his computer and gave me the good news. He went and got the keys and brought it around so I could look at it and explained some of the features. Then I was off for the test drive. I got back and said I like it and put down the deposit. The dealership paperwork fee did increase $240 from a post below. I put down the deposit and signed the agreements. He said he could have it ready for me to pick up just before closing the same business day. I opted for the next day early afternoon. I explored the ford dealerships since that was what I was trading in and I was eligible for the ford partner x-plan pricing through work. I have owned all the big three truck mfr vehicles. I tow a large camper and I did a months of Truck research online and in the montanaowners group. I am so glad I found this dealership. The drive in for service lanes are a nice touch for pampering the customers. read more

I took my car for them to fix although they did a good job on the paint but their craftsmanship of there work is not great. I would think twice next time to take my car there to get Body work done. read more

Good service with loaner cars to keep you going. Work has always been done well, on time and at the quoted price.