I went here just to get a used car checked out before deciding to buy, and was super pleased that I…read moredid. Alain was very flexible about when I came in, and then discovered several issues with the car. He wrote them up for me to present to the seller, who agreed to fix them. He charged a totally reasonable fee for this (a fraction of I would have paid if the issues hadn't been discovered until after I bought the car), and the whole process was very quick. Very good experience!

Another repair done on the truck and it runs like a champ. A little more work when I get to…read moreFlorida. Thank you for the service and you're the best. I wish I could stay another week, I would get shocks done but you're getting busy and I have to leave. Front end kit when I return and beach time and BBQ. Wish you the best!!!

I bought a work van here last year. Despite the sales guy being almost an hour late for our…read moreappointment and making me late to work, this has been the best car buying experience I have ever had. The owner Jim personally called me to apologize for the sales guy being late. I did the buy here pay here option. They charged me no interest at all and the finance guy Ron has been awesome to deal with. Kind, personable and professional even when I have had to be late with my payments. I will certainly visit again when I need my next car!

From the owner: Used Car Sales, Used Truck Sales, Used Cars, Auto Repair, Tires, Brakes, Tune Ups, Complete…read moreautomotive sales and service.

I have been going back to comet auto for years! My family too. Great family run business and great…read morecars with great deals too. Thank you jesse for making my purchase so fast and easy as always!!! If you are looking for a quality pre owned car this is where you need to go.

I think the other 5 Star reviews speak for Themselves. It's…read morenice to have a used car dealer in Manchester that consumers and perspective used car buyers can trust and depend on for honesty, integrity and quality. Right when you walk into this dealership you can tell the difference between them and the others. I've had the pleasure of working with Jesse. They are a family business with an honest and straight forward approach. I wouldn't dare go anywhere else in Manchester for a used car purchase.

You're here looking for an honest review? I'm going to give you one:…read more I'm a straight shooter. I want to let my budget be known and I want personell on staff to simply be knowledgeable on the product they are selling. After checking out other lots in the area disappointed, with not only vehicle quality but this "as seen, as is" garbage, I knew where my hard earned money was going. The young, energetic salesman, Kevin, made me feel like a family member without seeming artificial or pushy on sales. I informed him I had kids and safety,reliability were of most upmost importance and I ended up purchasing this Army Green Jeep that just drives like it's off the assembly line. As an Iraq Veteran, I was more than pleased and when my fiances lease runs up next month, you can guess where I'm shopping yet again!

Peter and his crew are top notch. Fair pricing and very knowledgeable…read morewith repair procedures. Peter keeps my 6 vehicles running top notch. Shop local. No dealers for me.

I sold my vehicle today and it was the easiest transaction in my entire life. I got $2600 more than…read morewhat was offered by a local dealership that morning. The person I dealt with was extremely pleasant and efficient and bent over backwards to get us out as quickly as possible. I couldn't have been more pleased.

I ordered a car to be transferred to this dealership. The car was damaged in transit. I was not…read moreadvised of this, and had to call the dealership multiple times to get information. Somehow, my order was "not in the sales system", which the manager on duty used to excuse the lack of communication. Due to the damage, the car needed additional work, but the manager did not offer any price adjustment, any refund of the transfer fee- just the opportunity to "sell through" and pay the same sticker price and a loaner. I cannot imagine fumbling the process and the customer service any harder.

I normally don't do a review unless it's negative just as warning to others. In this instance…read morethough I think I need to provide a positive one. I'm not a fan of car buying and I had gone 8 years without needing to do this. I submitted an application for financing through Enterprise and within maybe 10 minutes I had someone reaching out to me to set up a time to come in. Normally, I don't like this tactic because I feel like it's pushy, but they way it was done was very relaxed. I was contacted by Joel in the Manchester location. We set up a time for me to come in and test drive the car I was interested in. I told him up front about the need to leave to pick up my daughter from school and he was able to work around that with me. When I first went in, I was greeted immediately by Joel. Within the first 3 minutes I had about 5 people come over to introduce themselves. I kinda felt like a celebrity . The whole process, even though I had to leave and come back with my daughter, mainly so she could have her input on it, took a very brief amount of time. Very efficient, had plenty of people helping finalize it quickly and had no issues. I absolutely love the car and appreciate how easy the whole process was. This will be my first choice the next time I need to get another car.

I talked to guy named Conner Wilson and he was extremely rude. I told him my price range and he…read moreconstantly went over it, and tried to keep upselling me. Piss poor with customer service, and acted like he knew everything. 0/10 and wouldn't buy from here because of him.

Purchased my 2019 Audi A-6 here from All, Car exceeded my Expectations better than anything I was…read moreable to look at nearby Audi Dealerships.After 3 months of Driving Car is Mint!

What a fantastic place to do business. Small dealership but the owner Al was extremely patient and…read moreinformative. No high pressure there. I highly recommend buying a pre owner vehicle here. All the vehicles are serviced and clean. Great place for police and military people to go. Great stories to go with the buying experience. Keep up the good work Al.

I just recently bought a 2010 Saab 93x from them, and I am not satisfied whatsoever with my…read morepurchase. The description of the car was as follows: "This car is being sold AS-IS! Runs and Drives Nice, Heated Leather, Sunroof, Power Windows, Mirrors, Locks, Seats, Cruise Control, Aftermarket Radio with Wireless Apple CarPlay/ Android Auto, Nice Tires, a great deal you do not want to pass up!" Mind you, I'm well are it says "Sold as is". When I got to the shop, it had a March 2026 inspection sticker on it that was from that shop as I was told. He then proceeded to inform me that the sticker would be scraped because it didn't pass emissions for a code "P0128" which is the engines coolant temperature is below the normal regulating temperature. Easy fix, had done this on my last Saab so was not worried about it whatsoever. I had asked the worker at least 5 times if that was the code he pulled and he said yes. 2 days later, I come to find out after taking it to get a proper inspection done by me, that it actually was the engine code P0463, which involved the fuel level circuit reading "high voltage" which is a LOT more of an extensive and EXPENSIVE job to repair. If he had just been honest and straight up about the actual code, I wouldn't have bothered with this car knowing how much of a pain in the ass that code takes to fix. If you plan on buying a car from there, make sure you bring a reader to check for any engine codes, and DO NOT just take his word for accountability. If I could leave ZERO stars I would.

You want a good mechanic? Try Derry Auto Service!…read moreDo you want a mechanic that you can trust? Reasonable prices are not a myth! Look no farther than Derry Auto Service

My husband and I have been through the stressful process of applying for finance to purchase a…read morevehicle when our credit wasn't so good. This time, we had no trade in, and limited funds for a down payment due to recent illness and missing work, but we needed a vehicle, so we were nudged online from Merchants in Hooksett, NH to come by. We were assured that it would be different there, but we were still hesitant. It was different. Right out of the gate we were greeted by a young salesman who wasn't pushy at all. He led us through each step without making us feel like any minute we'd be let down. Everyone in there treated us with complete respect. Especially, the salesman, Toby P. Signing papers was also a breeze with lots of help from the young man who went out of his way to make that process quick and simple for us. Not only was the experience of getting through the money process simple, honest, and stressless, but we drove out of there with the car we actually wanted to begin with. The cars there are clean and well maintained, many with very low mileage. I love my new car! I highly recommend this place! Thank you everyone there at Merchant Auto! Doris

I had a great experience with merchants auto. I would recommend Armando he worked with me and made…read morethe process fast and easy. What else could you ask for

I had an amazing experience at Reliable Auto from start to finish. Walking in, the entire process…read morewas quick and easy--it wasn't dragged out for hours, and everything was handled efficiently and correctly. Anytime we had questions, they were answered right away, and any concerns were resolved without hesitation. Tony was absolutely fantastic. He made the financing process seem effortless. We decided one of the vehicles wasn't the right fit, and he had us into a different one the very same day. He was fast, reliable, professional, and extremely knowledgeable throughout the entire process. Bryan was also great. He came out and was completely upfront and honest about every little detail, which meant a lot to us. He and Tony worked together to get everything done quickly without making us feel rushed. Nick was just as helpful. I spoke with him about getting some work done on my car, and he got back to me promptly and made sure every one of my questions was answered. Everyone at Reliable Auto is genuinely kind, has a great sense of humor, and creates a welcoming atmosphere. It's truly a great place to do business. If you're looking for a new vehicle, I highly recommend checking them out. I'll definitely be purchasing all of my future cars through Reliable Auto!

This place is beyond disgraceful. Based on my experience, they overcharge, perform substandard…read morework, refuse to take responsibility for their mistakes, and the owner, Brian Spellissy, was extremely rude and confrontational throughout the entire situation. I brought my Volkswagen to Reliable Auto for several repairs, the primary one being a radiator replacement. Replacing a radiator requires removing a significant portion of the vehicle's front end. When I got my car back, it was obvious it had not been reassembled correctly. The radiator was not properly secured, my front bumper was essentially thrown back on, and more than three-quarters of the factory bolts, screws, and clips are now missing. I honestly don't know how the bumper is still attached. My passenger-side headlight is not bolted in and now sits pushed forward instead of being flush with the body. Plastic splash shields are hanging underneath the front bumper, and my bumper now has scratches and cracks that were not there before. I later learned that the technician I specifically requested--because of his Volkswagen experience--was out sick the day my radiator was installed. According to him, the technician (Mark) who performed the work left the removed hardware on his toolbox instead of reinstalling it, and when confronted about it, refused to put it back on the vehicle. Unfortunately, that wasn't the end of the problems. Shortly after leaving the shop, I got onto the highway. Because the front end had not been properly reassembled, part of the driver's-side wheel well trim came loose at approximately 65 mph and began violently striking the side of my vehicle and driver's window. It created an extremely dangerous situation that could easily have caused an accident. The radiator replacement also required the air conditioning system to be evacuated and recharged. During the course of investigating the problems with my vehicle, I was informed that the shop does not have an A/C refrigerant recovery machine required to properly recover refrigerant during this type of repair. According to information provided to me, refrigerant is vented into the atmosphere rather than being properly recovered. If true, this is not only environmentally irresponsible, but also a violation of federal environmental regulations. Based on the information I received, I will be reporting this matter to the U.S. Environmental Protection Agency so it can determine whether any violations have occurred. In addition, after the radiator replacement, my air conditioning no longer worked. I later learned that my A/C compressor had seized and now requires replacement. I was also informed that PAG oil, which is essential for lubricating the compressor after the system has been evacuated, was not added back into the system. If that information is accurate, it would explain why I am now facing the expense of replacing an A/C compressor following what should have been a routine radiator replacement. When I returned to Reliable Auto to give them the opportunity to make things right, I first spoke with Service Manager Nick Hamel. He inspected the vehicle and agreed there were multiple problems before bringing out owner Brian Spellissy. From the moment Brian walked outside, he was immediately defensive. There was no apology and no willingness to discuss the issues professionally. His response was essentially, "What do you want me to do?" I told him I simply wanted the mistakes corrected. His response was to tell me to sue him, order me off his property, and threaten me with a no-trespass order if I ever returned. I have never experienced customer service like this. Because Reliable Auto has refused to correct the damage or accept any responsibility, I now have no choice but to pursue every available avenue available to me, including filing complaints with the New Hampshire Attorney General's Office, the Better Business Bureau, the U.S. Environmental Protection Agency, DOT, and any other appropriate regulatory agencies, as well as seeking compensation through the court system. After reading many of the other reviews, my experience unfortunately does not appear to be an isolated incident. If you value your vehicle, your safety, and honest customer service, I strongly recommend taking your business elsewhere. There are many reputable repair shops that stand behind their work, take responsibility when mistakes are made, and treat customers with professionalism and respect. Finally, if Brian Spellissy chooses to respond to this review, I encourage prospective customers to read his response carefully. Based on my experience, every concern I raised was immediately denied or shifted back onto the customer instead of being addressed, as he does in every other negative review. Businesses earn trust by acknowledging mistakes and correcting them--not by denying responsibility when the evidence is sitting right in front of them. Accountability matters