I really think it should be illegal for used car dealers not to obviously advertise vehicles as…read morebeing salvage or rebuilt titles. Sure the fact they don't finance should be an indication, but still they should say "this vehicle is harder, if at all possible, to finance " due to title concerns. And precovid a rebuilt title would be about half the cost of retail, but now it's too close to call.

It started with total communication between David Erickson and myself and continue to be an easy…read moreand understandable application process. He was very pleasant and timely with all communications. Made the application process very doable. Highly recommend their services thank you to Maloney properties for all their help in particular. David Erickson thank you again okay

Predatory lending practices. Offered my friend's son a 19% interest rate. Took advantage of him…read morebecause he was the first time buyer The kid had of 745 credit score, five years on the job, no rent. The kid bought a newer model car with less miles at another dealership today at a 5% interest rate..

I wrote a google review about my experience buying a van here the van was listed for $2500 before…read morefees I paid $2200 after fees they say I wouldn't leave the van there with them for 2 days because they couldn't give me a solid answer on when he would look at the van I bought because it broke down 5 minute after I left the lot with it I needed the van for work on Monday it was Saturday when I said screw this waiting shit and took it straight down the road to A CERTIFIED MECHANIC AT MIDAS and i say this with capital letters because they said I didn't so again this place is trash and liars it was An alternator thing it needed a whole engine replaced certified by the mechanic I have all paperwork and picture to prove this places is as LEMON FARM!!!!!!

I spent nearly $800. at this repair shop for preventative maintenance. A knocking sound in the…read morefront steering. Peter, the owner suggested front brakes and a passenger ball joint. I had the repairs done. The ball joint COMPLETELY let go right after the repair. I WILL ADD PICTURES FOR YOUR CONSIDERATION PRIOR TO CHOOSING THIS BUSINESS. I was reimbursed a total of $300. This, despite $2,700 estimate for repairs to the body directly resulting from this incident. I have to have suspension repairs before I can sell the vehicle. This is the most dangerous and disappointing experience I have ever had with any auto repair shop and had the displeasure of having to deal with an unscrupulous business, inept, neglectful repair shop.

My fiancé's 2019 Chevy Equinox had a warranty repair. We were sent to Pep Boys as the closest…read morein-network shop. As soon as my fiancé mentioned that it wasn't an out-of-pocket job, the manager insulted her, insisted that the brake and engine problems were "User error" and minor. He then called the warranty provider to have the claim denied out of spite. I called the warranty provider and was referred to Riverside Garage where the Equinox was diagnosed and fully repaired in 24hrs by an amazing mechanic who went to bat for us on the warranty. Turns out that the "minor user error" problems were the result of a vacuum pump that had literally exploded into 30 pieces, making the vehicle extremely dangerous to drive. Long story short, Riverside Garage is fast, friendly, and extremely professional, and warranty or no, its worth the drive to Haverhill, MA to have the work done right. And now they have customers for life, unlike Pep Boys. A+

I can't say enough good things about this dealership. From the moment I walked in, I felt like I…read morewas in good hands. They worked with me on pricing and helped me find a gorgeous, one-owner vehicle that I absolutely love. What really sets them apart is their honesty, kindness, and down-to-earth approach--this is a small, family-run business that truly cares about their customers. They only sell top-of-the-line used cars at fair prices, and it shows. I even had the chance to hear them live during an auction, and I was blown away by how knowledgeable and professional they were. These folks really know what they're doing! Another huge plus: they offer low-cost repairs for their customers going forward, which gives me so much peace of mind. It's rare to find a dealership that stands by their vehicles and their customers like this. If you're looking for a trustworthy, experienced, and genuinely caring team to help you find your next car, this is the place. I left feeling like a valued customer--and a very happy one at that!

Great customer service and a good number of vehicles available. Some pretty good financing if…read moreneeded. I would definitely recommend them.

Purchased my truck over a year ago, have had nothing but issues since driving off the lot. Salesman…read moreeven laughed at me on the phone when I called to tell them what a piece of garbage they sold me.

Really thought this was the place to buy my car. Customer…read moreservice was great on the phone and they said the Nissan Rogue I was interested in was good to go, no issues. Brought it to my mechanic and paid $150 to find out : rear brakes backing plates not in good shape, 1 missing, rusted transmission pan, needs new rear rotors and a broken exhaust manifold stud. I called Dave back and shock! And surprise! He had no idea but he would fix everything!! About $2000 worth of work quoted by my mechanic. Don't waste your time with these guys. They come on like it's all good, but they are liars.

I had to post a review after reading some of the negative comments, I wonder if some of these…read morecustomers are in an alternate universe or something. I have purchased 3 vehicles from Walls Ford, and have serviced 2 others. The sales staff have always treated me with respect and negotiations have been honest and fair. Sean Freeman in service is an outstanding service advisor, the Technicians and Mechanics, have been excellent in diagnosing and fixing any problems I have had, even though they are few. They fix it right, the first time. As cars get more and more complex, Good Diagnosticians are becoming more and more rare. Walls has been pretty good in this area, better than most. As a Ford customer since 1981, I have experienced many ford dealerships over the decades, starting with Wilmington, Bonnell, Sentry and Regan, Ford, all now long gone. Had good luck at Londonderry ford with my Supercharged Mustang, but have settled on Walls as the best for the past 16 years, take my word for it, it does not get much better than these guys as dealerships go.

Why You Should Think Twice Before Buying a Car from Wall's Ford Inc in Salisbury, MA…read more Before the end of last year, I decided to purchase a car and found the specific model I wanted at Wall's Ford in Salisbury. I contacted the dealership through their website and scheduled a day and time to check out the car. They messaged me saying the car would be waiting outside for a test drive. When I arrived, the car was still inside the dealership. The dealer I was working with, Mr. DeVito, asked me to wait while he arranged the test drive. Since it was lunchtime, I went to a nearby restaurant. While I was eating, Mr. DeVito called and asked me to come back the next day. I didn't understand why I had to return after already scheduling an appointment, but I agreed. The next day, the car was finally outside. I drove it with Mr. DeVito. Since I planned to trade my old car as part of the purchase, we negotiated the prices of both vehicles. We reached an agreement, and Mr. DeVito told me I had seven days to have the car inspected. I mentioned that in my experience buying cars from dealers, inspections are usually completed by the dealership before purchase. Mr. DeVito told me they didn't have the registration yet, so they couldn't do the inspection. He then said, "You do the inspection, I promise to reimburse you; we'll send you a check." I left the dealership, and within minutes, they called me back saying they had the registration after all--clearly proving they could have done the inspection themselves. It's been almost two months since I purchased the car, and I still haven't received the promised reimbursement check. While the amount was only $35, a promise is a promise, and failing to honor it reflects poorly on the dealership. Overall, the entire experience with Wall's Ford was very disappointing. From the mismanaged appointment and test drive to the unfulfilled promise, it was a frustrating process. I will never buy a car from this dealership again, and I highly recommend others stay away as well.

I purchased a van From Portsmouth Used car center. Alix was very helpful as well as the head…read moremechanic. They insured confidence in my purchase. I would purchase from them again.

They took care of my issue exactly as promised. Length of time and price estimate were dead onread more

Honest and decent family business. Professional and knowledgeable mechanics and staff. Have been a…read morecustomer for 25 years

OUTSTANDING SERVICE!!!! With all the snow fall the heat…read moreshield bent and dragging. I stopped by to see if they could do something to fix it before I went to work. They took it in immediately did a repair and now I am off to work. FANTASTIC SERVICE!!!!!!!!