Corey Motors has given me outstanding service in the midst of the most demanding of circumstances.
I'm from Colorado, but I wanted to purchase a Subaru Impreza and they're incredibly overpriced here. I found Corey Motors via a nationwide search and found an outstandingly low-priced 2009 Impreza Outback Sport with less than 130,000 miles on it. It was the best price I could find nationwide on this year / make / model, so, I called and asked if they would have it inspected by a Subaru Dealership. Patrick gladly obliged my request and drove it to a dealership that evening. The dealership informed me of a handful of minor issues that Patrick assured me would be fixed before I picked up the car. Excited, I paid a deposit and booked my flight for a couple weeks out.
Supposedly, I was planned to take a Friday night red-eye flight so we could take care of paperwork on Saturday morning, but I discovered Friday morning (being the bonehead that I am) that my flight had actually been booked for Saturday night to arrive on Sunday morning. I pleaded with the airline to change the booking, but it was going to cost me close to $800 in fees just to change my flight. Panicked, I called Patrick to see if there's any way he would be willing to sell a car to me on a Sunday given the circumstances. Patrick said that they would find a way to make it work, whether or not it would be him at the dealership. Huge load of stress of my back as I couldn't afford more time off of work.
I arrived in Boston on Sunday morning and took public transit to Plaistow, NH. Henry Corey, the owner, was kind enough to actually give me a ride to the dealership. I looked over the car, gave my final approval, and we took care of paperwork in less than 10 minutes. I started my drive back to Colorado happy as a clam.
A few hours into my drive, however, I started to notice that my heat wasn't working very well. It was the beginning of January, and it was seriously cold out, so I was a little bit pissed off. Though, I called Henry that day and he assured me that the car was under warranty by CARS Protection Plus and that if the problem persisted he would try to find a reasonable solution for me.
The next morning, the problem wasn't fixed, so, I took the car to a Subaru dealership in Scranton. Their service department informed me that someone had seemingly poured a dangerous amount of additive into the coolant reservoir to try and seal up some leaks and it had caused some serious damage, which was likely the reason for my heat problem. They told me I wouldn't make it back to Colorado unless they flushed things out and replaced my head gaskets. The repair would cost $1170, and they told me it was vital for the life of the vehicle. The warranty that was issued to me by Corey Motors was limited and did not include repair work for head gaskets.
Frustrated, I called Henry and gave him the news, and he was reasonably suspicious of the claims they were making, as we had just put the car through a thorough inspection from another Subaru dealership. The dealership in Scranton informed me that this damage was hidden and internal, and would likely not surface from a typical safety inspection. Henry didn't give me a guarantee right then, but he told me he would crunch some numbers and would get back to me. About 15 minutes later, he called me back and told me he realized I was in a pretty big bind and that he would cover the repair for me in full! I gave them the go ahead, and the rest of my trip was smooth, the car drove great, and I was, once again, happy as a clam.
Henry Corey gave me the best of service when I was hours away and the car was already sold. I found out later that he only made $800 on the car in the first place, meaning he paid $370 out of pocket for my expenses! His main concern was that I was "happy in the end." I couldn't be a more satisfied customer. While I can't guarantee that Henry will fix your car for you well after you sign on the dotted line, I can say with confidence that you probably won't find anyone else in New England who will take better care of you.
I highly recommend Corey Motors to anyone looking to purchase a used car without the worry of being ripped off. read more