I had a great experience here! Wendolyn Mabie was wonderful to work with! Very friendly, easy to…read moretalk to, and there was absolutely no pressure to buy something I didn't want. She actually listened to me, and gave me options to get the car I really wanted! Wendolyn made getting my next car so easy and stress-free! Thank you so much, Wendolyn! Your the best!!!

their pricing is absurd. way overpriced, but if you inquire if there is room in price you're told…read morethe current price is "market" which is weird since their "market prices" keeps not selling, and they reduce the price. so clearly they do not know the market. also, they would rather wait weeks for a car not to sell, and then reduce the price, than to make a deal with an interested customer, and cut a few hundred off the sale price. you want to buy a vehicle go $300? off our asking price?!? no! our price is market, and we are experts! three weeks later they reduce the price by $500 "per the market", but do t contact the potential buyer ..... and geoff the financing manager is the absolute d e v i l.

JUST WOW! From start to finish the process was Definitely NOT your usual Dealership long 4+ hours…read moreof nonsense!! NOPE - in and out - easy peezy - we are still smiling! We had the pleasure of dealing with MICHAEL RINDO - so fun - easy going - no pressure - GREAT Sales guy before, during and after!! Michael is so informative, smart, remembers every detail we talked about, made sure it was done, and even took more time in the end to show us just about every detail of the car's features and ensuring that we left as beyond happy customer's!! Thank YOU, Michael - YOU felt like "family" - totally awesome, exceptional experience - you are, for sure, no doubt, totally in-service to your Customers- We truly can't say enough!! Then, as if that wasn't enough, we came back to sign documents (again, not sitting for hours while they get docs ready) - in and out - unbelievable!!! Thank YOU, Mr. Jim Doyle, for making the signing process quick, fun, smooth, and easy! This is our 1st Mini Convertible Cooper...BUT, it won't be our LAST! We will, for sure, be coming back and also letting everyone know what an AWESOME dealership Mini of Bedford is and what an incredible, easy, SO FUN experience we had! Thank YOU, Thank YOU!! Victoria & J Capp

I recently purchased a used Subaru from MINI of Bedford. The entire transaction was smooth and…read moreefficient and everything else I have come to expect from this dealership. I enjoyed all the interactions from the original sales discussion , through road testing and finishing up with financial arrangements. This dealership all worked together to get me into the car I wanted with a minimum of delay and a maximum of good humor. I have trusted this group for 10 years and 3 cars - they haven't let me down yet.

I called and asked if they had a car on their lot so I could come and test drive it later that day…read more The sales person, Crystal, said it was available to come see and we set up an appointment. I drove up two hours to the location. A salesman walks out, and offers to help us out - but is confused, as the car is in the sold section. It turned out that Crystal had left, and there was no record of an appointment made for us. After more confusion and waiting, the manager had to come out and apologize because the car was sold. He said that Crystal did not check to see if the car was available. This was very frustrating as we wasted 4 hours of our time that day driving to see this car, and the sales person did not do a simple check, just blindly assured us. I do not know why she did not write us in, or why she left either, as she said she would be right at her desk to see us. I would never do business with this dealership because they wasted so much of our time due to a salesperson's incompetence. Ultimately the manager was apologetic and I know it is not his fault. I could not believe the wasted time due to Crystal; it was not a good experience. I will also say that it is sleazy that that car continues to be listed as available on their website and third party listings. I can only assume they do this to bring people in and then try and sell them something else. Inventory should be immediately taken down as it is sold, especially for this car as they made such a big mistake - but it is still listed.

When my mother told me she was in the market for a new ride and wanted a Subaru, I pleaded with her…read moreto call Diego, one of the managers down at Prime Subaru. Along with the young superstar Niko, they treated my mom like family and made sure she was well taken care of. Diego & crew did something I've been struggling to do for 47 years, make my mom happy! Thanks guys Don't let your moms go anywhere else, Prime Subaru is the place!!

I ordered a car to be transferred to this dealership. The car was damaged in transit. I was not…read moreadvised of this, and had to call the dealership multiple times to get information. Somehow, my order was "not in the sales system", which the manager on duty used to excuse the lack of communication. Due to the damage, the car needed additional work, but the manager did not offer any price adjustment, any refund of the transfer fee- just the opportunity to "sell through" and pay the same sticker price and a loaner. I cannot imagine fumbling the process and the customer service any harder.

bought a truck 4 years ago....... and it's awesome. whole…read moredeal went smooth and I got exactly what I wanted.

perfect buying experience. great salesman!…read morelove the hard to find car! quick and efficient! btw, i am tom sommer, not dianne.

On April 28, 2026 We brought are vehicle in for oil change and Wheel alignment. Are vehicle was…read morereturned to us with a missing center cap for one of the wheels. We visited the service department on May 9th in regards to the issue. They they would order and contact us when the part arrived on May 12th. It is now may 14th. We have contacted them once again and we have not heard back. We are not satisfied with the service right now and do not plan on leasing a vehicle through this business in the future. Jo-Ann Dame 2024 4Runner

Great experience! I called and spoke with Autumn who was friendly and informative. She helped me…read moremake an appointment for an oil change for my Discovery later in the week. I found the entire staff at the location to be friendly and welcoming. The free inspection (with a video texted to my phone) was informative and zero-pressure. The oil change took quite a bit longer than I expected and unfortunately there was a miscommunication between the quoted price and the actual charges. However, when I explained that to Brett, the very professional and kind gentleman who took care of me that day, he promptly went to his manager, Noah, and completely honored what I told them I was quoted; no debate, no accusations. I was extremely happy with them for that. Running a business honorably goes a long way with me and I hope the public knows the trustworthy way in which this location runs its business. Lastly, they did a superb job on the courtesy car wash. It was cleaner than any professional car wash I've ever had. If you have a Jaguar or Land Rover, I believe you can trust this business to treat you like they treated me. They earned me as a return customer.

This is not a positive review, let's start there. I own an LR4, 2016 with 118k miles, I purchased…read moremy car in August of 2020, I have been bringing my car to LR Bedford, NH since 2020, my very first oil change to current, always a GREAT experience until now. I dropped of my vehicle for a coolant service light and a drip. I dropped off my car on Friday, car was diagnosed with a manifold leak, replaced rear coolant manifold. I agreed to proceed with repairs. I dropped my LR4 off on a Friday, pick up the following Wedesday morning. Sunday, my daughter and I were driving to the mall, it was cold out so, I turned on the heat, within seconds my car started to jerk, And the engine overheating indicator came on I pull over and shut off my engine and there is white smoke coming up from the hood of the my vehicle, I get out of the car and there is orange coolant streaming from underneath the car. I call AAA, have the car towed back to LR, Bedford and don't hear back from anyone until I call them at 10am Monday morning. I was told my radiator cracked. The woman service desk clerk, said it would cost an additional 2700$ for the repair. I said excuse me, this is not on me ,you need to fix this. So, I made a phone call to another LR dealership, they said this could happen when an air pocket is introduced to the coolant system which could cause it to over pressurize and this is the result. Okay! So, I call two other mechanics same outcome. So, I find out this happens and I don't hear back from anyone from the service department, manager until 2pm the following day. So, blaming it on my current leak but, you fixed that and obviously this happened. Now, we have cone to an agreement that I would pay for the cracked radiator and they will cover the labor, at this point fine just fix the problem. I was told that I had two options, after market or Factory, the factory radiator is not available for three weeks and I'm still not guaranteed that radiator this was on a Friday. OKAY, obviously I want factory. So, I needed to approve the factory radiator, ok and before they order it they produce this BS, word document titled "Disclaimer for Automotive Work on Older Cars" why wouldn't they give me this reclaimer when I agreed to do the repairs prior? I had a real issue with this so, I contacted LR Head quarters, spoke to a woman for 1hr and 15 minutes. I was told each branch handles things different, that got me nowhere but she was able to leave a msg w the GM of LR Bedford. He contacted me, I explained the situation and I was told either you sign it or I will happily tow your car anywhere you want but, if you don't sign it we will not perform the work. My hands are tied, I sign and send. This was again on Friday, I was told a lot er would be available next Wednesday. I needed a loaner considering the part is not expected in for 3 weeks, I called another LR dealership, to see if this fact, it was a fact to LR factory's are available in the US, they are in the UK, I said are you sure and that's when she said she access to all warehouses. OK, they were telling the truth. I contacted the dealership on Tuesday, to inquire about the loaner for tomorrow, Wednesday. I called at 10:50 in the morning and was told she will give me a call back after finishing up with a customer, about a 1/2 hrs later I recieve a phone call back from service desk woman. Again, she apologized for her customer, I said no problem, I checking on the loaner, I kid you not, she says Oh! about that, we were able to get a radiator soon than expected they installed it and your engine was leaking while they were running it and you need a new engine. WHAT! How the FK did you get a factory radiator on a Friday and installed by Monday. But, when was so.eone going to tell me this happened, it's Tuesday Morning, are you kidding me??? I did not hear from any one in the service department about me now needing an engine. Crickets from Tuesday morning at 10:50 am until 12:50 the next day. I was so shocked, I went numb truly, like what FK, how did you get a radiator in a day when I looking at three weeks and still not guaranteed the factory radiator. I recieved a call back from the service manager at 12:50pm, he said this is ( I should blast his name but, I won't) you requested a call back, again I'm baffled, I'm sorry I requested a call back, when is someone going to tell me what happen to my car and when. He didn't know, he was on vacation, don't you think someone e should have notified me ASAP when you literally just told me I needed a new engine. He didn't have any answers because he was on vacation, seriously. He then tells me he is going to have a meeting with the GM and parts manager, no phone call all day, I ended up sending an email to both the service manager and the GM. No return phone call only email, telling me the radiator was expedited from an unadvertised inventory for emergency situations. To be continued... adding 1 star, because I have too.​

2025 Rogue SV is a good SUV but gas mileage should be better comparing to other SUV's i have had…read more Dealership dealings were ok at best. The idea is to get a payment number from you and not talk cost of vehicle you are buying. Never once was the selling price explained verses my trade in and the total price I only found out after going over the contract at home, they only wanted to get me close to a payment amount I was ok with then the finance department. They offered 0% but they mark up the price of the vehicle ! They were very friendly but I have learned to make sure i go over the contract to my understanding instead of trusting and then just keep signing pages they put in front of me. I wont be back to Team Nissan to buy another vehicle.

terrible business! I had a guaranteed offer from Kelly Blue Book to sell my used car and Team…read moreNissan was one of the authorized buyers. KBB guaranteed offer was $20,050 and the sales manager offered me $18,xxx telling me that was the KBB value and became arrogant when I questioned him, told me take it or leave it, it's your car. Didn't even care that I had a guaranteed offer from KBB. This is the 2nd time I've been to the dealership and experience is the same, no respect for the customer! I ended up selling my car to Manchester Toyota for more than KBB offer, the experience there was great.

Bought a 2018 Hyundai Santa Fe from Second Street Auto with in 1000 to1100 miles car burnt through…read more4qrts of oil rings and pistons were shot. Brought to another dealer to have consumption test done needs a new motor. Dealership has done nothing to make it right. Even the extended warranty I purchased won't cover motor because it didn't kick in 90 days from purchase date because they assumed the car was sold with 90 day warranty. Bruce the owner is very rude and a scam artist.. Don't buy a car from here.

Eff this place. I had an immediate repair that cost $850 that should've been under warranty as they…read morejust stopped responding. Said they would send a check for $200 but didn't ever do that. Guy is a bum. Good luck selling cabinets at your car shop. Fake as fake can be.

I had a wonderful experience at Auto Fair Honda's service department today. I brought my car in for…read morea quick oil change and to have air added to my tires, and the whole process was fast, efficient, and completely hassle-free. A big thank you to service advisor Joshua McMullen, who made everything seamless. It was clear he genuinely cares about helping customers and making the process as smooth as possible. I also want to thank Andrew Jeglinski from the sales team, who sold me my car this past summer. Andrew went above and beyond in assisting me with setting up my service appointment, making it simple and stress-free. From purchase to maintenance, Auto Fair Honda has consistently provided excellent service, and I would highly recommend them to anyone looking for a dealership that values its customers long after the sale!

I leased a 24 honda civic from giovani.....i recently moved from nh to mass. The rmv wants the…read moreorginial title along with other documents which i have ...im having an awful time getting the title. Sent a message to giovani and i received a notice back saying unread or something on those lines....called financing numerous times and they are clueless.. last person i spoke to said that she would send the documents...makes 2 weeks..no documents ...... not helpful at all!