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    Prime Subaru Manchester

    2.1 (118 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

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    Melissa O.

    Potential buyer beware! Went in to check out a used car and it was filthy ! When I questioned the condition there was no straight answer. They were rental cars i am assuming ppl were still driving them. It was all sketchy. The worst part was they used my information for someone else's purchase! I have the emails to prove (see image) that they did. Clearly that's my my name or anyone i know ! I keep getting emails about this car even after I sent them an email about it and of course no response! DO NOT BUY FROM Here

    Our second Subaru from Manchester

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    3 years ago

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    Brianna

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    4 years ago

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    Brianna

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    3 years ago

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    Brianna

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    3 years ago

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    Brianna

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    3 years ago

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    Brianna

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    6 years ago

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    Brianna

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    2 years ago

    Claimed that the factory tint was illegal. Had many issues here before. Will not return here again.

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    2 years ago

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    3 years ago

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    4 years ago

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    Brianna

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    4 years ago

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    Brianna

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    6 years ago

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    Brianna

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    7 years ago

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    8 years ago

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    7 years ago

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    4 years ago

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    Brianna

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    4 years ago

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    Brianna

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    6 years ago

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    Brianna

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    11 years ago

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    Todd B.

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    5 years ago

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    Brianna

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    6 years ago

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    Brianna

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    6 years ago

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    Brianna

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    9 years ago

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    7 years ago

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    Brianna

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    7 years ago

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    Brianna

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    5 years ago

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    Brianna

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    8 years ago

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    8 years ago

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    14 years ago

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    12 years ago

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    Todd B.

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    14 years ago

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    11 years ago

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    14 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    5 years ago

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    Brianna

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    6 years ago

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    Brianna

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    6 years ago

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    Brianna

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    8 years ago

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    Page 1 of 3

    Ask the Community - Prime Subaru Manchester

    Review Highlights - Prime Subaru Manchester

    I had such a good experience I gave Kevin a hug and thanked him for making the experience wonderful.

    Mentioned in 8 reviews

    Read more highlights

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    Werner Mazda

    (61 reviews)

    Refusal of Warranty Service…read more I purchased a 2024 Mazda CX-90 PHEV from Werner Mazda in April 2024. Since purchase, the vehicle has experienced multiple defects requiring service. These defects and conditions have substantially impaired its use, value, and safety, including but not limited to: EV battery failure requiring towing and replacement within the first six months of ownership Repeated and prolonged failure of the MyMazda app climate control system following service Cooling system defects requiring radiator replacement Premature tire replacement at approximately 17,000 miles Ongoing loud noise and vibration when turning left Fuel or exhaust odor inside the cabin upon startup In October 2024, the vehicle failed to start and required towing. The EV battery was replaced. Following an oil change on December 27, 2024, the climate control feature in the MyMazda app stopped functioning. Despite multiple attempts to resolve the issue through the dealership, the problem remained unresolved until January 23, 2025, after Mazda Corporate confirmed an IT solution and the vehicle software was updated. On October 25, 2025, I brought the vehicle in for a windshield washer warning light, squealing brakes, and a recall. During that visit, Werner Mazda stated the radiator was cracked and required replacement. I was also told that all four tires needed replacement at approximately 17,000 miles. Although the tires were replaced at no cost, I was told I would need to pay a $129 alignment fee, which I declined. After this service, the vehicle developed a loud noise and vibration when turning left. On November 17, 2025, the vehicle was test-driven by the Service Manager, Dylan Gallagher, who stated that he did not have an explanation for the issue. Prior to that visit, I already had a scheduled appointment for November 24, 2025, for an oil change and to verify the recall, which was still showing as open on my account. During that visit, the oil change was completed, the recall was cleared, and a technician video was provided stating the vehicle was in excellent condition. Due to worsening noise, vibration, and a new fuel odor upon startup, I contacted Mazda Customer Service on December 26, 2025 and customer service rep, Starler scheduled a service appointment for January 2, 2026. Werner Mazda accepted the appointment and Dylan told Starler a loaner vehicle would be issued. At approximately 2:15 p.m. that day, I received a call from Dylan Gallagher informing me that the dealership would not be servicing my vehicle. When I asked why, I was told it was because I did not complete a survey after my prior visit and that, if I had, it likely would have been negative. I asked to speak with his boss and was denied. I was told I come come pick up my vehicle. When I returned to the dealership, I was handed my keys by Dylan and told that I could leave. No written explanation or repair documentation was provided. I was informed by Dylan that he had spoken with Eric and they agreed the vehicle would not be serviced. The vehicle remains under manufacturer warranty. Refusing to inspect or service a vehicle after accepting an appointment and issuing a loaner raises serious concerns under New Hampshire consumer protection and warranty laws. This refusal may be considered evidence of noncompliance with the manufacturer's warranty obligations. I have notified Mazda Corporate and filed a complaint with the New Hampshire Attorney General's Consumer Protection Bureau.

    Werner Mazda's website made it easy to pick the car I wanted before arrival to do a test drive…read more This was easily arranged without an appointment. After the test drive, the discussion about markup and trade-in (although not what I hoped) went quickly, and they offered better financing than I cold find on my own. And my sales representative Chris Peek was awesome at getting me through the paperwork and the physical transition from car to car. I hope the Service Department will be equally good.

    AutoFair Honda - i guess Honda AutoFair's idea of a perfect certified preowned is a problematic car with severe accident history

    AutoFair Honda

    (203 reviews)

    I had a wonderful experience at Auto Fair Honda's service department today. I brought my car in for…read morea quick oil change and to have air added to my tires, and the whole process was fast, efficient, and completely hassle-free. A big thank you to service advisor Joshua McMullen, who made everything seamless. It was clear he genuinely cares about helping customers and making the process as smooth as possible. I also want to thank Andrew Jeglinski from the sales team, who sold me my car this past summer. Andrew went above and beyond in assisting me with setting up my service appointment, making it simple and stress-free. From purchase to maintenance, Auto Fair Honda has consistently provided excellent service, and I would highly recommend them to anyone looking for a dealership that values its customers long after the sale!

    they will do a job, but they won't do the best job. I had to go to them for a new car battery…read morethree years ago. I want to get my oil changed at Valvoline and they tested my battery and said it was crossing over into the caution zone whereas I was told the battery would last five years. I took my car to vip tires in Bedford, and they quickly saw that there was just corrosion around it, and all that had to be done was clean off the corrosion spray with the special spray and add a washer to prevent for the corrosion. they did all this for me free of charge. Why on earth didn't the dealership do something as simple as that? they are effing idiots because it's hardly an extra cost for them to do that one extra thing

    Prime Subaru Manchester - car_dealers - Updated May 2026

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