they did not give blue book value for trade in. Also after the sale there is no support. The manager did not follow thru or return calls. this cost us money. read more

Blind Spot indicator not working. Cost to do a software check $193.45. Replace sensor handwritten quote $1125.85! Unbelievable rip off! Learn from our mistake. Don't use this dealership!!!!!!!!!!!!!!!!!!!!!! read more

Had an issue in service redeeming the amount on the 20% off coupon for brake rotors and pads. Left not receiving the correct discount. The bill invited comment to the owners, I sent my details to both owners and got no word back. Obviously, they could not care any less about the issue but I will never go back to Concord Nissan. There are plenty of good service people nearby but since I bought both our cars there I was thinking we would do our service there. Not any more. read more

i was going to give 3 stars, because their are a few people there that need to check the attitudes. Customers with great credit and not so great credit, unfortunately need to drive and where they go get the vehicle is based on what they want to drive. Trading a frontier for newer model frontier. Saleman i dealt with was a decent guy, appreciate some of the ones that tried to get us a good deal, Thanks to scott for the nice welcome letter, and Adam for getting us the tunnel cover and asap much appreciated. Sales dept have been good no issues. read more

Concord Nissan - Car Dealers Near Me - Concord, New Hampshire

Had such a great experience at Concord Nissan that I had to write a review. I was helped by Braden, who was awesome. I was kind of nervous going into a dealership on own (especially as a woman of "a certain age"), but wanted some info. Braden answered all my many questions, and never made me feel foolish for asking. Made me feel comfortable with the process! I would definitely recommend this dealership, and Braden particularly. read more

Josiah in the Concord new song were good sales and service on the time of my purchase of my 2021 Nissan Versa so far so good haven't had any major issues if I do I will come back and post thanks for the car read more

I read some of the reviews about this place- Good and the bad ones- Mine is a good one- I will tell you my brother and I couldn't have been treated any better anywhere - We spent about 5 hours there not because of the dealer ship because we screwed up OUR money situation on a wire - We didn't buy a 50k car but an 8k truck and they treated us fantastic - I will be back again and I would recommend going there - I thought the entire staff knew the product really well and very knowledgeable about the new electric cars - Big thumbs up for this dealer ship read more

absolute joke!! owner scott yells at customers who are wronged! has an ego! mechanic messed up and he yelled at a customer for it when the customer was mad (when they have a right to be) i will never shop here. go to autofair ford in manchester! never have a isssue there and the customer service is amazinggggg read more

Now here's a place that will screw you over fast last year I had a problem with my a/c in my car so it was covered under warranty, now the warranty people told I was covered up to 86,000 miles ,so i had them fix the a/c ,well now its up to the same thing g blowing hot air so i called Concord Nissan today 5/18/19 spoke with Dave i believed in service and he told me he needed to look it up and that he"ll call me back shortly. Well its after 2:00 PM and I decided to call him back which I did and and he told me that what was done and that my warranty had expired in February of this year,how am I suppose to know if my a/c works in February, never got anything from the warranty people or Concord Nissan about the warranty expiring. Because they dont care about their customers after 4 years.They suck so bad never again think twice before you go there for anything. read more

Went in looking to view some of the vehicles as my old car has lasted about as long as it was going to. I'm still a young guy so I don't have any credit or anything, so I told the guy I planned to co-sign and that I didn't plan to buy anything that day, I just wanted to take a look at some of the different styles and models of cars they sold for a possible future purchase. Even though I had told the man working with me that I've never done much to boost or lower my credit he offered me a forum to still check my credit and I reluctantly filled it out. I waited over an HOUR for him to get back to me and when he finally did, he told me he wasn't going to let me test drive or even look at the cars without a person with me who could co-sign. A waste of my time and wouldn't even let me look at a car. read more

It has always been a pleasant visit except when I have to pay the bill. But sincerely I have bought a vehicle there I was extremely pleased from the gentleman that helped me, to the finance man and the maintenance. Being disabled they have also went above and beyond To make sure he was comfortable while waiting. If unable to wait, they have always provided their loaner vehicle. It certainly is a place that I would do business with again in all departments. read more

I would give them zero stars if that were possible. Replaced a wheel on a car nearly brand new car, 1 year old, did not offer to do an alignment. I am sure 100% of customers who walk in the door, when they replace a wheel, this business would offer to do an alignment. But because of my Asian heritage i was treated badly. Overcharged. Car had to be taken to another shop which found it had not one but two other wheels needing replaced. Oval wheels they said. Charged me for diagnostic also, 2 hours labor at 180$ an hour. The Second shop refused to do the work and it had to be towed to a third shop. Instead of a quick inexpensive fix paid for by Century extended warranty, The car ended up being off the road for 35 days, during which mouses began living in the car, leading to two car insurance claims. Refused to Ac·knowl·edge or diagnose legally binding warranty problems. Related to the shaking of the Nissan Altima. Not only will i be taking them to small claims court, You need to research Nissan Motor company before you buy one of these faulty vehicles. Nissan of concord took less than 2 hours of their day, to cost me 6 months of headache, and the loss of my self employment as a DoorDash Driver, because the car became undriveable. They sent me off down the road with a vehicle that shakes violently. A 2023 Nissan Altima with 24,000 miles on it. They Charged me for an inspection, knowing full well it would not pass, because of a registration paper being out of date. read more

Having to look no further than Concord Nissan to find my used vehicle preference, a Rouge SL, after over two months of ownership, I feel it is safe to render review for prospective purchasers consideration. The premises was exceptionally clean, the atmosphere relaxed, the Staff attentive and friendly. The female sales associate (a rarity) made the process relatively painless, she was knowledgeable, patient and kind, and did not practice 'high pressure' sales techniques. Not only did Staff bend over backwards to assure this customer's satisfaction with the used car-buying experience, but the (typically non-negotiable) Doc fees were reasonable in that they are only slightly higher than the NH state average amount found listed online, and as opposed to certain dealerships charging almost twice as much. The dealership boasts having two (2) certified mechanics on staff that lends a feeling of security regarding the overall condition of the vehicle as perhaps being 'better than most' for the price. After an independent pre-purchase inspection, the Dealer addressed a few non-safety issues discovered, along with an objectionable cosmetic issue. They also replaced certain parts as recommended by my mechanics. Added value factors are: 'Free inspections for life' and 'Free (every 5th) oil changes. At ConcordNissan.com, be sure to read the "About Us" section and the 'owner-operated philosophy' for representations regarding owner-oversight of each sale and other business principles claimed as practiced. Satisfied with the overall experience, I feel comfortable giving Concord Nissan Dealership a five-star review. read more

I've been a customer of Concord Nissan for a few years now and I couldn't imagine going anywhere else. The quality of service all around is above and beyond. I recently had an issue and it was resolved no questions asked. I highly recommend this dealer no matter how far the drive. read more

I had a pretty good experience with purchasing a used car from Concord Nissan. Mike, the salesman, was very efficient and enjoyable to work with. read more

This is a bit late but I figure better late than never. In Nov 2016 I was in the market for a 4-door sedan as a second car and saw a used 2013 Impala LTZ on their website. The salesman, Mike was very helpful from test driving to working a deal, the finance guys were polite, quick and thorough. I wasn't pressured into all the extras like extended warranties, fabric protection or other dealership fluff. Just a straight deal, great rate, no BS. Fast forward to March 2019, we went back looking for a car for my gals' 18 year old daughter and again, the same salesman, Mike met us in the lot, found an awesome used car for her and gave us another great experience. read more

i purchased a used vehicle from them. Super nice and knowledgeable salesman and staff. They took there time and went over different loan options to suit my needs. This is my third vehicle purchased from them and I plan on going back. I would highly recommend checking them out with your next car! read more

Leasee beware! Take pictures before you turn in your lease. Take pictures of the tires too. I turned in my 3 year old Murano, with 33K miles on it. MINT! They were going to charge us $1,000 for wear and tear. That SUV was perfect. Inside and out. No kids, no pets, nothing. After weeks of back and fourth, they finally dropped the $1,000 fee. The owners of Concord had to argue with Nissan. We've leased from here before and NEVER had an issue. TAKE PICTURES!!!!! 12/11/18 read more

The service department has been very rude while my car has been getting fixed over the last two weeks. They are the stereotypical mechanics who don't seem to care that you are a customer paying them money. Very unimpressed. read more

Jim in service was dynamite. He had great follow and really went the extra mile to get our issue fixed she for minimum cost. Richie the best salesman read more

I bought my Nissan Pathfinder from Beth Henderson. It was the easiest car purchase I've made! We did most of the work ahead and so virtually little time spent at the dealership, which I love. I feel I got an excellent deal. Beth was accomodating, fair, knowledgeable and a pleasure to do business with. What I am especially grateful for is the absence of the back and forth to get a fair deal. It was seemless. read more

I had an issue with my heating and cooling system only warming and cooling from the passenger side. I brought it to two mechanics who could not figure it out. I then called Concord Nissan and spoke to Adam one of the service advisors and after speaking with him I felt very confident that this was the place to have my vehicle serviced. I brought my car in they did a diagnostic on the car and found out what was wrong. I needed a new airbox which controls all the HVAC within the vehicle. Now changing an air box, I found out is no small task. They got to completely take the dashboard out in order to get to that particular part and being such a large job it took a few days to complete but during those days they gave me a beautiful loaner car. Adam kept me updated as to what was going on daily, which made me feel very comfortable with this dealership. I was expecting things to go wrong because once you remove a dashboard, it's almost impossible to get everything back together and working properly WHICH THEY DID! So, If you do need service with your Nissan or any other vehicle this dealership will take care of you, because I really truly believe they care Adam proved it. I wish I could've given them a rating of 10 stars! Great dealership read more

My hubby and I have both bought cars from here and we had great service. I really feel this is the only place to go to buy and do service for cars. I had a issue with a oil change once after leaving and getting to work i realized they left the oil cap off. They were so quick to fix the situation and gave me a loaner car till mine was fixed. Great service all around. read more

Concord Nissan - Car Dealers Near Me - Concord, New Hampshire

I came here to have an AC checked and fixed arriving first thing at 7:30am so I could take the shuttle to work. I was the first car there and still hadn't received a call by 12:30 that afternoon to tell me what was wrong or an estimate. After I called it was clear they had no idea what was going on, and after being on hold for 10 minutes was told it needed a new compressor. They told me they would call back in 20 minutes after receiving pricing for parts to give me a quote. No call back for almost 2 hours to tell me the part wasn't available until tomorrow and to come back in the morning. That was no big deal except what were they doing all day if I was the first one there and they had nothing done? I asked for a rental so I wouldn't have to drive in the heat without AC. I was told it would be covered since my quote was over a certain dollar amount. They did get it fixed the next day by the afternoon and everything was all good and well $1,100 later. The following day when I went to drive the car an airbag light on the dash was blinking. I brought it back to have them look at it, only to be told they wanted $300 plus to replace the sensor that they had broke! After asking for a rental and to have it fixed I was told there were no rentals available and "we can see if I can get the price lowered." That's just bad business! Break something then ask the customer to come back and pay to get it fixed. Safe to say I am done doing business with Concord Nissan. read more

Nothing but great service from start to finish ! Rich Boyd is the guy to see. He was very professional and fair. He will take care of all of you car buying needs ! I will recommend him to all of my family and friends. read more

Can't thank concord Nissan service enough. They are always quick to help when ever I am in need. All the staff is great and answer all my questions. Same from sales. Highly recommend them for your needs! Even get a free wash when I get my oil changed. Can't ask for more! Very satisfied customer! read more

Purchased a new vehicle here a couple of months ago. The salespeople and owner were great to work with. Just brought the vehicle in for my first service, and will never go back. Let's just say it cost me $500 for the first service of a brand new car. I've read reviews elsewhere that talk poorly of the service dept., but I figured that I'd give it a try. The service advisor being rude to my wife was the icing on the cake. Never again. Invest the money wisely, because you'll never see another cent from me. read more

Worst car buying experience in my entire life!! To many grey areas and to much b.s.. Failure to disclose pertinent information, legal information at that. Failure to make good on their words, failed customer service and an all around disappointment.. I make sure i tell everyone not to go there for anything.. Buyer's beware and certainly never buy a used off brand car because they know nothing about what they are selling period. To lady to do the homework.. all around epitemy of that sales person you want to stay away from you walking a car lot. I find it pretty sad now days you have to read a review before you buy anything but there's some really nice ones out there for Concord Nissan from genuine hard working people like myself who got caught up in shinie buttons and never pay attention to what going on around them and pay the price.. Luckily we had the loan reversed and went elsewhere and got a brand new car for the same price as used town up one.. Take it or leave it but you can't make this crap up.. read more

Outstanding dealer, outstanding people who are realistic and honest, amazing, and put customer service as top priority. I have been to 5 dealers in the last two weeks and Concord Nissan is by far the best. I have been. I have never been to a more profession dealer in my adult life. If your looking for an honest dealer who keeps true to there word, go here. read more

lol 5k markups on frontiers literally the last small truck anyone would buy .. I stopped by because I saw trucks in the lot and was shocked .. one would have been 48k with their markup lolololololloollooollooll..stay away and just order from grappone pay MSRP... like seriously do not overpay from a dealer that has sketch service.. I'm gonna start planting signs up and down airport road just because these are the people are part of the problem and are ruining America short term profit over long term reputation. rm glad i can wait but i feel for the people that cant.. advice don't do it Nissan is kinda garbage anyway.. read more

Customer service is the best I've seen in the automotive industry I've been buying Nissan for my last three cars and last one from concord Nissan and it was by far the best car buying experience ever Super friendly and low pressure will keep me going back for all my cars read more

I have bought 4 cars in the last 10 years and the service is always amazing. They have great customer service and I've always gotten exactly what I was looking for. They do a great job in the service department as well. I will continue to buy and recommend my friends to Concord Nissan. read more

This was by far my favorite car buying experience. My '16 Maxima is my first Nissan and I absolutely love it. I've used their service for both maintenance and repair after a small accident. Both times they were respectful of my time and did excellent work. read more

I bought a used Volvo at Nissan in May. I went for my first oil change and my mechanic said that the tie rod was going to need to be replaced pretty shortly. I did not have a warrantee however I called Nissan, told them what my mechanic said and they told me to come in, they checked it, ordered the part and replaced it with excellent customer service. I was expecting to have a fight on my hands but I got the exact opposite. They were friendly, helpful - they even drove me to work while they worked on my car and gave me back my keys with a receipt for the work and a smile. I would highly recommend buying a car from Concord Nissan. They were willing to take responsibility right away and did what was right! read more

Absolutely deplorable treatment! They told me that the car I was going to test drive had not gone through "service yet". Because I had mentioned the crack in the windshield. The salesman had just muttered, "Where?" Just because I am a woman, I am not stupid! Shame on you! The owner "Dennis" introduced himself to me.....so what? I don't care, you're trying to rip me off! NEVER WILL I EVER RECOMMEND CONCORD NISSAN TO ANYONE!! read more

Buyer beware! Sold me a rusted "certified" vehicle and they do not care about customer service. Purchased less than a year ago and now have multiple issues. I brought my car into service and they told me they could fix the issues. They then charged me $200 to make the repairs they thought it needed. I left the dealership with the same problems. I brought my car back in the next day and they said the repairs I did need were not covered. Sincethe cost of the issues were so expensive I tried calling and contacting the GM multiple times (since he sent a customer experience letter) to see if anything could be done considering I bought the car less than a year ago. Did not recieve any call back after a few days. I then went into the dealership to talk to a sales manager and they brought me over to the service manager who did not care at all about my concerns and he told me this is what happens when you buy a used car and there was nothing he could do. They state that their staff at Concord Nissan wants you to know that the safety and proper operation of your vehicle is their main goal. I feel like thats a fraudulant statement considering I do not feel safe driving a car I purchased less than a year ago and they could care less. Buyer beware! read more

As the owner of a well maintained 2001 Nissan Pathfinder, I took the car in for service when I discovered an oil leak. I was told by Concord Nissan service that the repair would be $5500 to fix the leak and I would be better off getting a new car instead. I then took the car to P&N auto repair on Pleasant St and had the car fixed for $500. Be aware that you will be overcharged significantly at Concord Nissan in order to help finance their large dealership renovation that was recently completed. read more