We bought a truck from them. Mike was very professional, helpful and honest to deal with. We got a…read moregreat deal! Are very happy with what we got and the service is amazing! plus you should stop in just to see the show room it has a lot of cool old things there. We would buy another truck there any day.

I got out of here as fast as I could looking at truck pull a small trailer back to Florida…read more.. They didn't know I was a mechanic there salesperson tried to tell me the truck was perfect... Had a head gasket that was starting to leak as well as some front end issues... He didn't know I used to be a mechanic... So glad I did not buy the truck can you imagine breaking down on the way from New Hampshire to Florida in the middle of New York City or maybe in the middle of the South and the heat? This is why I do not shop at used car dealers ever this will be the last time as well there's no difference between them and a pawn shop except the pawn shop might be more honest... It's funny because my dad always said be anything in life but don't sell used cars... .

Had a great experience with these guys they were super friendly and helpful the whole time. We delt…read morewith Reed and he made things go smoothly and without any problems would recommend you go through him, made trading in my car super easy

I bought a 2018 silverado there mid April advertised to have a 30 day, 100% warranty. When I asked…read morehow firm the price was, I was told "the price is the price". Took it for a test drive. Body seem solid so I said id take it. When the gm sent the paperwork out, there is a $500 up charge for some paint protection coating. I was pretty pissed and probably should have walked away from the sale. The second time I drive the vehicle, its bucking and there is a check engine light on. I take the vehicle back - bad ignition coil. And I'm informed the warranty is only a 50% warranty...see the sign in the service area ( which is a separate building from the sales area) i walked the lot and nearly every vehicle had the same paperwork indicating 100% warranty . Unfortunately I only drove the truck a couple of times during the warranty period. A few hundred miles later, another check engine light ... failing oil pump. My mechanic also find cross threaded bolts on the starter and pinched wiring harness patched with electrical tape....ended having to replace the oil pump, starter and harness. And then the third check engine light...more engine mis-fires due to eroded plugs. So far, my repair bills for 10 weeks of ownership are roughly $5000. One check engine light i can write off as bad luck, two in such a short period is suspicious, three in 10 weeks really makes one wonder about the condition of the vehicle

I bought a used mini and loved it! After driving it for less than a week, the transmission froze,…read moreand I was distraught. Then a miracle happened. I contacted them, and after much back and forth, and their having to deal with me in a stressed and angry state, they offered to help fix it. The cost of the new transmission and labor is going to be $1700. They said they would cover up to $1500, and anything after that would be on me. Totally fair. I never in a million years thought that people had so much integrity. I thought the world had lost that. Several of my friends read some scathing reviews of the place, and it made me terrified they were just going to wash their hands of it, but no. I will definitely go back here when I need another car.

Tried to stop by to look at a few cars. Sign said open but no one was there. Not sure how they sell…read morecars when no one is there during business hours and the doors are locked.

Love this place. I feel one of the most important thinks in…read morelife is to have a car mechanic you trust. Helps with piece of mind. So good

When I moved here a checked yelp for car repair. This was a…read moretop scorer . So three years and my trust in this place is very high. Most important in life mechanic you trust.

FRAUD ALERT!!!! Buyer BEWARE of buying anything from Londonderry Motorcars, or their main…read moredealership at OFFICIAL AUTO SALES & SERVICE in PLAISTOW, NH, and especially from their "As-Is-Wholesale" lot! John Paul will not tell you what is fully wrong with the vehicle. He will say their mechanic has checked fluid levels and safety items and rattle off a list of the things that he said were needed, but will NOT disclose the entire truth about the condition of the vehicle! I drove 2 hours to buy their advertised 2004 Nissan Titan SE 4WD on the Saturday before Easter. Upon arriving John went so far as to tell both my wife and I that $2900 for a 2004 4wd was a steal compared to their 2005 2 wheel drive white Nissan Titan that had gone through the shop and was listed for $5850. When I asked how well the 4WD worked he said good! My brother asked later on about the 4wd, John said it worked very well. In the office I asked John more about the 4wd and he said he'd driven the truck several times and in 4 wheel drive, and that it worked great. ALL THE TIME LYING TO US!!!!! When I asked to test drive it off the lot, he said he didn't have dealer plates. "Wholesale dealers in NH aren't allowed to have dealer tags." I checked their website since. It advertises to "call and schedule test drives". Since I wasn't allowed to test drive it on the roads, I asked to drive it around the lot and he said ok, so I did. Out of the blue he mentions I shouldn't use the 4wd on the way home on the highway. Wait until you get home he says. That should've been a red flag. My bad for trusting the scumbags word! The following Monday, I bring the truck to my mechanic to do the work John said was needed and found out the entire truth! The 4WD driveshaft was removed from the truck prior to my taking possession. Wow! I called John and after telling him the 4 wheel drive driveshaft was missing, he says "I told you our mechanic hadn't looked at it yet". He actually said that. Of course he continued with, "you bought it as is, and that he sold it to me as an unsafe vehicle like we do with all our as is vehicles." He never said it was unsafe to drive prior to that, and the truck in reality isn't unsafe to drive. So I disagreed with him. Nowhere is it stated that it's no longer a factory 4wd truck either. Or that the left CV arm was cut. His reply was, I'll check the deal over and call you back. He called the next day to inform me that they wouldn't help me. Shocker! It was advertised as a 4wd and the VIN denotes it was a factory built 4WD. The original sticker price in the glove box, that he showed me, describes it as a 4WD truck. Their online listing stated 4WD, which is false and misleading advertising. Without a working front wheel drive-axle anymore, it's essentially a rear wheel drive vehicle. If this isn't fraudulent business practices, what is? John also cleverly omitted the words 4WD from all of the paperwork too. The VIN gives the true description as to what a vehicle was at factory and at no point was I given any indication that had been altered. As you've read I was told quite the opposite. As John said twice, "we take care of our customers". When in fact he really meant they don't care about your repeat business, they'd rather give you a vaseline job once and move on to the next unsuspecting buyer. Word of advice, turn on the 4WD and gun it on their dirt lot for a short burst. If you discover only the rear tires spin then you know, and walk away! Don't trust a word, or you'll end up buying a vehicle under false, and deceptive advertising like me. DO NOT BUY ANYTHING FROM SHAWN RUIZ AND ESPECIALLY NOT FROM JOHN PAUL at his main location OFFICIAL AUTO SALES & SERVICE in PLAISTOW, NH! This is who you hire to run your dealership Patti McDonough?

Spent $5000 and the transmission went in 4,000 miles. It's a $2700 repair. These guys are trash…read more They knew the brakes were bad and still got a shop down the road to inspect it. I got the car in the beginning of March of this year and the inspection is still good till April of next year. I don't even think that's legal on the part of the shop (Meineke). The Better Business Bureau should probably be notified about these guys and the racket they're running. Also, they didn't even put the temp plate on it before I left the dealer, so I immediately had to go to town office after leaving the dealer. I drove for two hours without any plates. I gave them the chance to make it right before I posted this review, but they weren't interested.

Stress free sales experience, Laid back staff, and great communication…read more I called Rich from the Hershey RV show after my wife and I picked out our new 5th wheel. There was a 2019 Denali that I was very interested in, I was able to make a deposit and Rich held it until we got back from our trip. I was able to complete the entire finance process remotely and when we arrived to pick it up, the process took all of about 15 minutes. Rich included install of the OEM 5th wheel mounting plate and of the 300+ pound 5th wheel slider hitch we picked out. I had the hitch delivered directly to his shop, which I am super thankful given it took me and 2 friends to get the hitch out of the bed after install. Installation of the hitch was completed in one day and he even provided me a loaner car. I will 100% take a look at his inventory when it's time for the next Truck.

Bought a truck, paid over 30 grand for it. Handed him a cheque, drove halfway home and realized the…read morealternator stopped working. Called Richie and he acted concerned and told me to let him know what was going on. So after spending closer to 35 grand on a truck, i stopped for food, noticed the truck was not right, called Richie, stopped for gas and stopped at the garage for an estimate. I didn't even make it home before getting an 800 dollar estimate to repair. All this after Richie swore up and down that the entire truck had been gone through and everything was perfect, and by fine through and perfect he meant bad alternator, bad shakes around 65 on the highway and the side view mirror is cracked and the motor to tilt left and right doesn't work, that's what he would have said if he was honest. Texted him Friday, he ignored me. Texted him Saturday, he ignored me. Called Monday, ignored. Called again Monday, he canceled/ignored my call. Texted him and said i would leave a review online, then he called and kind of acted like he cared and said he would call back. Never heard from him again. I just wanted him to cover the cost of the alternator and I'd cover the cost of the labor to install. Beware, he does not stand behind the product he sells and he isn't honest about the condition of the products he sells. As far as i can tell he's your stereotypical slimy used car salesmen.

had a great experience. Seth was a fantastic sales man. will recommend to all friends.read more

A lot of TRUCKS!! Very nice place and very nice people. The truck we're getting is very clean…read moreinside and out and at a great price! Looking for a truck, check this place out!

Amazing job getting me into a nice Ford explorer 2016! Especially working with Justin who I will…read moredeff be buying another car from again the finance manager as well! Really happy and will be sending all my friends and anyone who needs a vehicle to these guys! Good cars and good quality and price and extremely nice! Thank you guys!

From the owner: Quality pre-owned cars, trucks, and SUVs. Pressure free and affordability built on trust, honesty,…read moreand integrity.

I wouldn't even rate them a one star ... it was the worst place to buy a car they made me never…read moretrust a car dealer again I purchased a car there and had to take it back 4 times at which the car still isn't fixed I just got the run around there lobby area smelled of marijuana and no one was nice at all I haven't even have the car 8 months and it's no good to me transmission has blown they robbed me of my money ...

Not an honest company! I was going to buy a car there (the new one in northwood)... went on Friday…read moreto check it out and would have bought it then but for some reason they couldn't take a look at my vehicle for a trade in value until Monday. Told me the car would be on hold and they'd be in touch Monday. They sold the car Saturday. I guess it was just easier for them? Not a good way to come into town and treat a local. What a waste of time! They lost a customer for life and hopefully I'll save a few people from wasting their time too.