FRAUD ALERT!!!! Buyer BEWARE of buying anything from Londonderry Motorcars, or their main dealership at OFFICIAL AUTO SALES & SERVICE in PLAISTOW, NH, and especially from their "As-Is-Wholesale" lot!
John Paul will not tell you what is fully wrong with the vehicle. He will say their mechanic has checked fluid levels and safety items and rattle off a list of the things that he said were needed, but will NOT disclose the entire truth about the condition of the vehicle!
I drove 2 hours to buy their advertised 2004 Nissan Titan SE 4WD on the Saturday before Easter. Upon arriving John went so far as to tell both my wife and I that $2900 for a 2004 4wd was a steal compared to their 2005 2 wheel drive white Nissan Titan that had gone through the shop and was listed for $5850.
When I asked how well the 4WD worked he said good! My brother asked later on about the 4wd, John said it worked very well. In the office I asked John more about the 4wd and he said he'd driven the truck several times and in 4 wheel drive, and that it worked great. ALL THE TIME LYING TO US!!!!!
When I asked to test drive it off the lot, he said he didn't have dealer plates. "Wholesale dealers in NH aren't allowed to have dealer tags." I checked their website since. It advertises to "call and schedule test drives". Since I wasn't allowed to test drive it on the roads, I asked to drive it around the lot and he said ok, so I did. Out of the blue he mentions I shouldn't use the 4wd on the way home on the highway. Wait until you get home he says. That should've been a red flag. My bad for trusting the scumbags word!
The following Monday, I bring the truck to my mechanic to do the work John said was needed and found out the entire truth! The 4WD driveshaft was removed from the truck prior to my taking possession. Wow!
I called John and after telling him the 4 wheel drive driveshaft was missing, he says "I told you our mechanic hadn't looked at it yet". He actually said that. Of course he continued with, "you bought it as is, and that he sold it to me as an unsafe vehicle like we do with all our as is vehicles." He never said it was unsafe to drive prior to that, and the truck in reality isn't unsafe to drive. So I disagreed with him. Nowhere is it stated that it's no longer a factory 4wd truck either. Or that the left CV arm was cut. His reply was, I'll check the deal over and call you back. He called the next day to inform me that they wouldn't help me. Shocker!
It was advertised as a 4wd and the VIN denotes it was a factory built 4WD. The original sticker price in the glove box, that he showed me, describes it as a 4WD truck. Their online listing stated 4WD, which is false and misleading advertising.
Without a working front wheel drive-axle anymore, it's essentially a rear wheel drive vehicle. If this isn't fraudulent business practices, what is? John also cleverly omitted the words 4WD from all of the paperwork too. The VIN gives the true description as to what a vehicle was at factory and at no point was I given any indication that had been altered. As you've read I was told quite the opposite. As John said twice, "we take care of our customers". When in fact he really meant they don't care about your repeat business, they'd rather give you a vaseline job once and move on to the next unsuspecting buyer.
Word of advice, turn on the 4WD and gun it on their dirt lot for a short burst. If you discover only the rear tires spin then you know, and walk away! Don't trust a word, or you'll end up buying a vehicle under false, and deceptive advertising like me.
DO NOT BUY ANYTHING FROM SHAWN RUIZ AND ESPECIALLY NOT FROM JOHN PAUL at his main location OFFICIAL AUTO SALES & SERVICE in PLAISTOW, NH! This is who you hire to run your dealership Patti McDonough? read more
