Miss Bella was fabulous from our first email. Responsive, cool, and super talented, she was quite…read moreserious about getting my feedback and talking through our plan before we ever got started. I love the atmosphere in the studio, very open, clean, and again, private rooms that give you the opportunity to spread out and be comfy. Did I mention the reception desk? The young dude up front was so good, thoughtful, helpful. I will definitely come back to Bella in the future.

It is unclear how to get in contact with a real person. The phone is an automated message with…read moredifferent connections, but not one for a store associate. My boyfriend got his nose pierced and we couldn't get in contact with the business at all when one of the pieces of the jewelry broke off after 2-3 days

I lost my nipple jewelry and went in to get replacements. I had bars and wanted rings but my gauge…read morewas high and I have really small nipples and didn't think large rings would look right. I told the front person that I would sacrifice gauge size for the rings to look right. He didn't seem to hear me and said oh no I needed to keep my size. I let them put them in and I was so unhappy. I went back and saw Chuck and they got it immediately and gave me smaller rings. I felt pressured and unheard and Chuck saved the day. Two weeks later I wanted to get my septum pierced so I wanted to see Chuck again. They don't do that piercing. I saw Connor. He spent time marking my nostrils and telling me what was going to happen. Well, he pierced me and the piercing was crooked. The jewelry doesn't look right now. I asked what could be done he said after a week come back and get re-pierced. I am so frustrated and angry. The piercing, despite what most people say, really hurt. I guess I will go back and make them fix my nose but after these two experiences I can't recommend them and they'll never get any more business from me. Gotta take their free sticker off the car too.

I am beyond furious with the way Pierced Hearts handled my sister's navel piercing. From the start,…read morethis experience has been a disaster due to sheer negligence and a complete lack of accountability. My sister clearly explained to the piercer, Jaime, that she has a very flat belly button and specifically asked if the standard navel jewelry would be appropriate. He confidently said yes -- and we trusted his professional judgment. That trust was completely misplaced. As time passed, the jewelry began to embed itself into her skin, which should never have happened with the right jewelry in the first place. We returned to the shop, and Adam helped change it to a floating navel piercing -- the type she should have received from day one. He apologized and even took a photo of the damage because it was obvious something had gone terribly wrong. But the damage had already been done. Within a week, she developed a severe infection -- one that urgent care later confirmed was likely due to the original jewelry creating a gaping wound that never healed properly. Despite following aftercare instructions to the letter, she ended up on two antibiotics and hydrocodone just to manage the pain. Yet when we returned to the shop a third time to request a refund and share what she was going through, the staff were incredibly dismissive and refused to take any responsibility. They immediately shifted blame, accusing her of neglecting aftercare, even though we were meticulous. No effort was made to offer a solution, express genuine concern, or show even the slightest empathy. Just said "well, do you want to get it pierced again?!" ... no! Her belly button area now is completely bruised and mangled because of this place. We will never be coming back here again. To make matters worse, the owner was outright disrespectful and condescending over the phone. When we told him that medical professionals advised removing the piercing and draining the infection, her arrogant response was, "Why would they do that?!" as if she knew better than actual doctors. That tone alone spoke volumes about how little they care once they have your money. We asked for a refund because of all the trouble we've been through after the negligence of the first piercer, now having to pay for urgent care visits and medication. I chose this shop based on their glowing reviews, but let me be clear: if you're considering any body piercing here, don't. They might be decent with ear piercings or tattoos -- but when it comes to body piercings, especially anything more complex, they are careless, unprofessional, and utterly unwilling to take accountability when something goes wrong. My sister went in for a simple piercing and walked away in physical pain and emotional distress, and not once did they offer real help, only excuses. This shop failed her. Completely.

I've never had a tattoo before and unfortunately my neck was the place that i would get my first…read moretattoo, Danny Chan made my first experience the best. Appreciated his humor and vibe, his art was also outstanding and liked his choice of piece to put. very much recommend

Awful customer service tattoo artist named Tim Kelly ruined my appointment by not even asking for a…read moredeposit while we had a phone consultation. Called him verify are appointment and he's like you aren't on the books because you didn't leave a deposit but he never asked for one. He didn't even care! It was for my birthday next week and now I'm stuck in a situation where I have to find someone fast!

Scheduled an appointment with Hubba Hubba to get my traditional vacation momento in the form of…read morebatsquatch- Absolutely in love! He drew up the tattoo in record time & was kind and attentive for the whole appointment! Such a cute and intimate little shop set up in a perfect way to utilize the space, will definitely reccomend my friends to come here for their own vacay tats!!​

My boyfriend and I were in Seattle and decided to get matching tats. Mr Hubba did our tats and he…read morewas very thorough, friendly, and informative. Everyone in the shop was kind and polite. I highly recommend checking them ouy.

Service was exceptional as they were friendly and made my daughter feel so special and safe. She's…read more4 and even though she was extremely brave she was nervous and they were so sweet to her that she wasn't phased. Very pricey though and not much of a selection for earrings but these days, service lacks everywhere so I appreciate when the customer service is top tier!

My ears were pierced by guns even though they advertise they do not use guns they do use guns they…read morejust use the guns that are not reusable. I had nothing but issues with my cartilage piercings and after 3 years when I was finally able to change the earrings I put hoops in and they wouldn't go in because the hole was not done correctly. I then got a terrible infection and had to be on antibiotics. This place charged a fortune for bad piercings and cheap earrings. After recently getting the infection I'm considering putting in a complaint to get my money back. Now I have giant lumps in my cartilage from the scars left from the gun piercings they do.

I went in for a nostril piercing with Shay and she was amazing! Ash helped me pick out the jewelry…read moreI wanted and was very patient with me. I highly recommend them. What I did learn that might help others is that you will need to buy jewelry from them, you can't bring your own. They have quite the variety though so should be able to find something. I was very happy and tipped accordingly however later realised I tipped for the overall cost - piercing plus jewelry and not just the service. It would be great if that's specified because I was so excited and happy after my piercing that I didn't realize or ask about this while I was there!

Such a great place!! The staff was very kind and attentive, and they have a large selection of…read morejewelry to choose from.

I've come here a few times for various piercings, and always see John. They have all healed…read moreperfectly and were pretty easy to heal. Even the cartilage ones! John is informative and great to work with, and has corrected previous piercings for me as well. I've had friends come here too and even my super sensitive pals piercings healed great. The jewelry on hand is amazing with cheaper options available. The $$$ jewelry is truly top notch, you're getting your money's worth. Plotting my next appointment!

I had a similar experience to most people - my piercer, John, has comically bad customer service. I…read morehave was rushed to decide my piercing placement of two helix's, all while being belittled for "poor" placement of a helix on my other ear. When I asked what they did wrong out of curiosity, he berated me for not seeing that "it has to be perpendicular - see this? is this perpendicular? no. it's not perpendicular." You do not speak to customers like that! I wanted to cancel my appointment, but felt intimidated and went through with it. 2 stars because technically they provided the correct service. It is now a few days later, and both of my piercings that he did have been bleeding profusely - I made sure not to sleep on them and have not touched them. But I was making lunch and felt blood trickling down my neck from my piercings!

Decided for my birthday I would get my double tragus piercing done and Red made that possible! She…read morewas very gentle and very informative. This is my second time coming to STUDS and what I like about them is that they utilize flat backs. The service was a 10/10 per usually and I will be back to complete my ear stacks

I had my first visit to Studs, and it did not disappoint! I had a 1:00pm appointment on a Saturday…read moreand was able to check-in and choose my jewelry right away. My piercer, Red, was amazing. They took the time to ensure the placement of my new piercing was exactly where I wanted it. The pain from the piercing was barely noticeable, and after 2 weeks of healing I have no complaints. The jewelry is high quality, and Red's station was exceptionally clean. Pricing seemed comparable to other studios in the area. My total came out to $150 for two piercings, jewelry, and cleaning products. Jewelry is priced per-piece. I was also able to take advantage of their student/teacher discount. I love how the piercing looks and will definitely be back for a jewelry change in a few months. Highly recommend!

Riley did a tattoo for me honoring my wife who passed away in 2025.My friend Mike K. designed the…read moreart work and Riley put it to canvas on my left forearm. What a beautiful job he did, the care he took to honor my late wife was beautiful it was as if he knew her.He is a wonderful young artist that takes pride in his work.I would recommend this artist to anyone whether your are veteran of getting ink or a newbie he's the man. Thank you Riley for caring. Joe H

Mike is amazing, I've been tattooed by him 3 times now and never leave disappointed. Hes a master…read moreat cover ups as well. I've given him one hell of a project and he's taken it on like a champ stating he loves cover ups bc they make people love their tattoos again and that's what matters most. He's not wrong. To top that off, He's not only skilled but professional and kind. His shop is a comfortable, safe space to have quality work done. He's also a collector of oddities so you're guaranteed to see something cool while waiting. If you're looking for solid lines, bold color, genuine artistry and tattoos that will have people asking where you got them then Mikes your guy. Highly recommend.

I wanted a lion in either my knee or chest. I wasn't sure at all. Contacted a few shops and Ying…read moreresponded fast and communicated fast when I had follow up questions via yelp messaging. They offered a free consult which few shops do. I go there they had a screen of all different lion tattoo variations. A specific program for tattooing. Very cool. They printed out a few I liked and we three discussed pros and cons of size and placement. Ying, myself, and Connor the tattoo artist. I embarrassingly had to reschedule a couple sessions and arrived late for my first one (100% my fault) and they established with great kindness a boundary around time while giving me the full time of tattooing. They could have charged me the hour I was late (bad communication on my part) they did not. Now don't take that as permission to do what I did cause you might (and should) be charged, but I share this to show how friendly, understanding, and at the same time professional they are. Took two sessions a total of 7 1/2 hrs I think. Second session I was on time ;) Connor starts a stop watch when he begins and shows you. That's when the charging begins , and stops the stop watch immediately when he's done , and shows you as well. I thought that was very cool of him and all ships should do that. The place was sparkling clean, organized, and worth Connors time. He's an amazing artist.

Very friendly, and welcoming, they were fast and efficient. my tattoo turned out just as i…read moreimagined! will definitely go back!