The need to be mindful of senior citizens accounts. My aunt had 3 phones under her account. One has…read morea warranty and they are giving me a di

I have all the 3 services with X infinity , Cable through the condo Association and cell phones and…read moreInternet by me First of all : all the advertising are scam and not true Second : is the only company can take away any cable TV Station without informing you , then when I call , I was told that I can get back only if I had to add another package that station has now , and I have to pay X infinity So I am paying $40 / month for service I can get free always and they want to pay another $12.99 to watch Chanel 402 in Naples Now it is most expensive services and has no premier change but Spanish and advertising stations It will s most fraud buisness for long time So I will drop all services and ask the condo Association which lol drop the cable as soon that contract is done

I really wish I remembered where this gentleman said he was from, but I do know his name is…read moreEphraim. The absolute best customer service experience I have ever had! You guys have yourself one amazing employee. I would definitely definitely hang on to him tight! Thank you so much Ephraim I will absolutely be praying for you, like you said you will me! You are amazing!

Now I remember exactly why I left Spectrum years ago. Their customer service SUCKS. The person that…read moregot me to sign up for the service promised a free month before I'd be billed. But I tried setting the service up several times and it didn't work at the various places I tried. By the time we found a port in the house that worked and got it set up, it was time for the first bill. But I'd never used the service. In a chat, I asked for a credit for that first month since I hadn't gotten to use the service. I was told I would receive a credit. The chat agent NEVER said, "I can only give you a $10 credit." He made it seem I'd be credited for the whole month. When I went into a chat to ask about the missing $40 credit today, I politely stated that it seemed very deceptive not to mention that $10 limit at the time, knowing I was asking for a full month's credit. The chat agent DISCONNECTED the chat. I just canceled my service with Ting today, and I regret it already. Ting might be more expensive, but they have excellent customer service. They are clear and they are not deceptive. They do exactly what they promise to do. Sadly, I can't say the same about Spectrum.

I hired Ivan to install a 65" TV over a fireplace. He worked with my availability and moved the TV…read moretwo floors down. He was thorough in preparing for the install over the fireplace. Upon coming across a couple issues with the install he was creative in developing appropriate solutions to ensure that the TV was mounted as I needed.  He also suggested alternative options to ensure that I was satisfied with the final outcome. He went the extra mile to develop a solution so that I had the best over the air TV I could possibly get at my location. His pricing was very fair even though he had to spend extra time to ensure everything was done to my satisfaction. He did not charge above his original quote. I would highly recommend him without hesitation.

Ivan is fantastic! After calling around to multiple companies on Yelp and Thumbtack, I gave Ivan a…read morecall and he was able to fit us in the same day and gave us a reasonable price (half the price of Best Buy)! As someone who was getting their tv mounted for the first time he talked through all the decisions of height, tilt, and how to minimize wall damage in our rental with me and gave me his expert recommendations given the layout of our room. He also went above and beyond for wire concealment and mounted our AT&T and roku boxes and power strip to the back of our tv to ensure the mounting was sleek and most importantly safe with all cords out of reach for our baby! He was also very thorough with each step, allowed me to inspect it to make sure I was satisfied, and ensured he cleaned up before he left. Highly recommend Ivan and his team!

This guy is amazing at what he does. I've never seen someone fix my iPad so quickly and…read moreefficiently. He was able to hold a decent conversation while repairing the iPad. His pricing is lower than most but higher than the cheapest. But I'm willing to pay extra to guarantee an actual apple replacement screen and for the lifetime warranty thing that he does. I've tried icracked before with a related repair after hearing some mediocre reviews and honestly they have a ehh (2.5-3 stars) program but the people or "technicians" are horrible. I'm not sure how they passed through their program. He also does a little follow up just to make sure everything is good and asked if I could write a review if I felt that his work was decent and if I wanted to write the review. Well I'm saying, GO TO THIS GUY! He will not let you down I promise!

We have been Loyal Customers of DirecTV for 21 years. I get the MLB Extra Innings package from…read morethem every year and the Hockey package most years. This year we called to add the NHL Center Ice Package and my wife was told it couldn't be added because we still owned $$ for the MLB package which We Had Pre-Paid for Back in April and that the Only way I could get the Hockey package was if we paid $400 on our next Bill! What??? We finally After the Rep Fought us several times got over to the Retention Dept. and the Package was added. Now wegave the company $70 and they were acting as if they Gave us something for free. No One ever Apologized. After my Hockey sub is done Seriously considering Dropping DirecTV. No way to treat 21 year loyal Customers!

In November 2022, we went through AT&T and got Direct TV. We had had Brightspeed for the phone…read moreand internet . Spectrum finally installed their fiber optic cable in our area. We really wanted to have better internet, and went for the Spectrum package of phone, internet and TV. We cancelled our Direct TV on September 6th, 2024. We had the bill on autopay. We had been charged $160.00 /month for that service. On March 3rd, 2025 I received an email that said my Direct TV bill was now $225.00/month. My husband called Direct TV and they confirmed that we had cancelled our service and they had continued to bill our autopay. When we had called in September we asked about returning the TV boxes. We were told that a box would be sent to us so that we could return the boxes. This never happened. After 10 days we called Direct TV and said that we had not received a box. We were told that one would be sent. This never happened. When we called on March 4th about the bill, my husband spoke with someone that said their billing went to September 20th. So we would not be reimbursed for that month. We were told that we would receive a prepaid credit card for 4 months. We drove to Henderson, NC 14 miles/one way to the UPS to return the TV boxes after we had packed them. We were told they could not accept them and we would have to drive 26 miles one way to the UPS facility in Wake Forest. When we got there, the boxes were repacked and mailed to Direct TV. Since it has been a month since our contact with Direct TV, my husband called, . About 4 days after we sent the TV boxes back, I received an email that said not to return them but to recycle them. Now it has been a month when we have complied with their initial request to return the boxes to get our refund, and have not heard from Direct TV. I had my husband call Direct TV. after being hung up on twice, he spoke to a lady that said that it takes 60 days to resolve this. So we should expect a check by May 4th. No problem with Direct TV, just what I have written. With all of this, I would not have Direct TV, and AT&T said no contract and we went several times to the Raleigh AT&T office and explained that we were told no contract. And phone calls were not helpful in cancelling the contract. I had stopped at a booth at Sam's Club in Wake Forest where I spoke with a guy Alexandre, when I contacted Sam's Club they said they had nothing to do with this they had just rented the space for the booth. No matter how old you are, you still have lessons to learn. Hopefully, someone will read this and not make the same mistakes. My father and best friend had Direct TV. My husband had worked for the federal government

Chris was awesome. Came over and replaced my old Dish with a new Antenna. I'm scanning 65+ channels…read moreand no cable bills.

Purchased a brand new Channel Master CM-4228HD antenna to go into my attic. Was not getting very…read moregood reception. Several channels, including 11-1 and 17-1 would not come in clearly. So I found Cyber Dish online and gave them a call to come out and troubleshoot the problem. Chris came out, charged me $200, added an amplifier and moved the antenna around a bit in my attic (didn't actually mount the antenna, just laid it down against something, so it was pointing the desired direction). The signal strength seemed to be good on all of the channels, so I let him go. Then, just a couple of hours later, I started losing several of the channels again. It's arguably worse now than it was. This is all very intermittent. Sometimes they all come in clear, sometimes several go out. And of course, it's worse with the weather is bad. I also see that there is foil backed plywood all through the attic, and everything I read says that this is a huge blocker of digital signals. I reached back out to CyberDish, indicating that i was still seeing reception issues and voiced my concern about the foil backed plywood in the attic. I called Chris today and voiced my concerns. He gave me several things to try to troubleshoot the problem. All good things to try, but all along I'm thinking why after paying $200 is it my responsibility to troubleshoot this stuff. When I brought this point up on the call, that's when things went South. Instead of Chris just offering to come back out and make this right, it just turned into an argument. At one point, he said that it was working when he left. Seriously? He also said that the antenna could be faulty, as if to say that's not his responsibility. And let's see, he said that he's never had this issue with anyone else. OK, what's the point? I'll be happy to give Chris/CyberDish one more chance to make this right, and once this is working as it should, I'll be happy to alter my review. But as it stands, I cannot be more dissatisfied with not only the service, but also the follow-up.

This is a horrible company. I was online shopping around for the best deals on Dish TV and somehow…read morethis company called my cell phone, said they were Dish Network, charged me $50 to sign me up. At the time, I thought that a $50 activation fee was just something that Dish was charging. I had no idea I was dealing with a shady retailer. DO NOT PURCHASE ANYTHING THROUGH THEM. You can go to Dish Network and get the same packages without paying this $50. They are thieves, providing no useful service at all. Go to Dish directly.

From the owner: Get the best Dish Network deals Cannon Satellite TV. Our trained and knowledgable staff will help…read morefind the perfect deal for you. Simply call 1-800-935-3509 to get started.

i thought I'd dealt with the worst company ever with CenturyLink - then it became Brightspeed and…read moreservice/connectivity was even WORSE! This company has to have the WORST customer service ever. First, they couldn't understand that I wanted to cancel a repair visit by the tech and repeated said they would cancel the service - how many times in ONE CONVERSATION do you have to explain it? Then they connect you to the service department, who after 7 minutes of nonsense says OK they have canceled the request for repair. Then the next day at 9 AM sharp the tech shows up (TWO DAYS EARLIER than he would have been supposed to, had the visit not been canceled). The customer service is completely worthless and dangerously inept. Oh and now my billing "pay by" date has mysteriously been moved up by a half a month.

Century link sucks big time..... we had our communication totally cut buy dominion…read moreEnergy/Pike......supposedly not marked correctly by century link.......blame game now....has been over 2 weeks and people still don't have phone service.....Over 30 customers have called and they don't acknowledge there is total cable cut......dominion energy is installing nature gas. Century link are lower than whale s... The cable cut was Log Barn Acres, Pittsboro N.C. 27312

Abysmal. Have been trying to cancel three lines for over two months. Was sent to this store as it…read moreis a "corporate" store and can allegedly do things the reseller stores can't, and they have been completely indifferent. Shoulder shrugs, not interested in helping even a little.

Verizon is terrible and I have had my account for over 28 years. I upgraded from a 15 to a 16 pro,…read morethe reason for my upgrade was overheating. So I jumped from the frying pan into the fire. No only does my phone get hot but I have to wonder around my house to get good reception. I use my phone for work and work from home. So it difficult. I have had my phone for 7 months and have changed it out 5 times. Verizon has sent to this store to change out the phone and this location got me in touch with over the phone customer support, and Verizon said we can send you a 17 and use it because my wife had one upgrade so I did it to to get a phone that works. That phone never arrived and never signed for, but Verizon is not listening, and the phone shows delivered. And the story of crappy service continues and no results from calling Verizon. So this past Monday I finally got a tier 2 technician and thought my problems are solved, they promised me a new phone and signal extender and nothing. Another call to Verizon and talked with a young lady who helped me with a new phone, but the phone did not upload my information and was stuck. So I took it over to the Verizon could help, they would but at a cost, and I said to the lady that I was not happy and was describing all the issues I have had and you Shit to describe my frustration and they would not help me. Was I wrong to use shit as an expressive way to show my frustration, but completely condemned and service was not rendered. For some reason the phone started updating and working but away from my house. I am completely done with Verizon, there is no where a customer can go to get customer service and AI has made the experience more frustrating.