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    Petronella Technology Group

    5.0 (2 reviews)
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    Services - Petronella Technology Group

    Data recovery

    Desktop computer body repair

    Desktop computer support

    9 More Services

    Device support or repair

    Cloud services

    Telecom or network services

    Remote access services

    Server services

    VOIP services

    Laptop body repair

    Laptop support

    Security services

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    Iwatch Security - Best alarm technology available

    Iwatch Security

    (19 reviews)

    I was an IWATCH customer for five years. They were a small veteran owned family business and had…read moregreat service. Recently they sold out to a national conglomerate and I quickly became a number. It was a bear trying to get through to anyone that knew anything. I would continually get transferred from person to person to person and never got anyone that could resolve an issue for me. I always paid annually in advance and it was time for renewal. That said I migrated to another company that's family owned and couldn't be more pleased.

    For several years, I had a security system provided by another company. My prior security system…read morewas 3g and outdated, and my prior security provider did not contact me about the 3g sunset in a timely manner. I decided to find an updated security solution with another provider. After looking at reviews for local security service providers, Iwatch Security stood out based on their consistently high reviews. I reached out to them in late Aug 2023 for an evaluation and estimate. I was soon contacted by a sales rep/advisor and we made an appointment within a couple of days. The rep evaluated my home and current system and prepared a solution with some upgrades (a doorbell camera, enhanced control panel, system controllable with phone app, etc.) and investment/purchase options. I accepted the system proposal and an installation was scheduled. The technician came and did a great job replacing my prior system with the new components. Wherever possible, he placed new components in the place of old components which minimized aesthetic issues. Afterwards, he efficiently went through the required forms, account setup, and other administrative tasks. He guided me through using the new control panel and app while also configuring some of the basic functionality. I have been very pleased with my experience with Iwatch Security.

    Guardian Protection

    Guardian Protection

    (6 reviews)

    PLEASE READ THIS IN FULL PRIOR TO WORKING WITH THIS COMPANY. These are things I desperately wish I…read moreknew prior to going into a 5 year contract with them. If I could give Guardian Protection zero stars I would. They don't protect a damn thing. If you were in an actual emergency situation, you would be screwed. BUYER BEWARE. ISSUE #1 Doorbell camera only records for 30 seconds max then stops even if there is someone beating down your door. I had a recent situation with a neighbor beating on my door, banging and yelling for nearly 4 minutes. The doorbell camera only recorded the first 30 seconds which showed her politely knocking and didn't get any of the rest. I called Guardian and they said there was nothing they could do and that is just how their cameras are meant to function. And they had the nerve to suggest I buy additional cameras. ISSUE #2 Cameras completely stop working once you reach a certain amount of recordings each month. I hit a maximum recording quota that I didn't even know existed (I only have a doorbell camera and back door camera). Hitting that quota stopped both of my security cameras from recording. And then to top it all off, because I hit that quota it subsequently turned off all of my recording rules without my knowledge so that even when the recording was supposed to restart, it still wasn't recording because they stopped all my recording rules. I had to go back in and manually restart them again. Thus, my cameras were essentially off for days, if not weeks. What is the point of having an expensive security system if this is what it does? I just wanted to feel safe in my home and thought they could provide that. Now, I'm stuck in a 5 year contract with a deceitful company and I'm thousands of dollars in the hole.

    We were looking for a reputable company to provide security for us and this company will present…read moreitself to having great rights and great services the system is self worked for about 28 days and then if we start to have a complications we have by then refer someone and they too have them come to install the system at their house they are systems that didn't work at all Probably ever and that was a senior person in order to resolve the situation they wanted to come back out charge to look at the bail which was set $125 to look at the keypad which was in $75 it had not been working properly mind you they are still billing each month for the service that is not working properly They have your personal info/social security... on file and they can start into submit you too credit bureau's my advice is to stay away they lock you into a contract and really what's your in it it is hard to get out of it learn from my mistake do not mess with guardian

    Petronella Technology Group - itservices - Updated May 2026

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