Cannot say enough about the excellent experience we had with Synergy. The owners, Michelle and…read moreAaron, helped bring incredible audio/sound to our home. They helped us articulate our needs, make a plan with the options that were best for our family and home, and their team was incredible when it came to installation: detail oriented, respectful of our space and patient in teaching us how to use everything. We now how incredible sound/music in our indoor and outdoor living spaces. A+++ all around.

Great service and quality of work!! They are very responsive. Clear communication and expectations…read more Great job!

Best experience ever! After having the ring already pre installed in our house, we didn't feel safe…read morewith ridiculous lag times in loading alert videos. By the time they would open, we would already be robbed if that were the case. I did EXTENSIVE searching on every DIY system out there for weeks and decided to search yelp, where I happened to find this local company. I put in an inquiry and they reached out pretty quick, scheduled a time to meet that same week and had my system installed THE NEXT DAY on short notice and right before Labor Day weekend! Tom was a real pro and it felt so reassuring to be talking with one of the owners. We really felt taken care of and like we weren't going in blind or being misled. The system itself is very sleek, not noticeable and extremely easy to use. Even the app looks great! They have many different options for different needs, but definitely don't hesitate if you're on the fence!! I honestly told my husband I felt safer already just by the initial phone conversation!

This is not the same company at this point. Frontpoint purchased them and they are awful. No longer…read morelocal, bad customer service, expensive. I am canceling the service.

I upgraded my alarm system with Alarm Man. The technicians were prompt, professional, extremely…read moreknowledgeable and really nice. There was a lot of trouble shooting needed to get part of the system up and running, Erin did an amazing job with this.

I reviewed this company very positively in 2017. Eight years later, I would still say they are…read moregreat. Incredible customer service for the very few issues that have come up. We wanted to make a small change to our system and Rachel spent a lot of time with me finding a solution that was inexpensive. Rhonda, the owner, is a terrific - and runs her business honestly and professionally.

This is an average business at best…read more When I bought the house, the cameras and control panel were already installed. I just had to take on the $50 per month charge. In exchange, the company left me hanging. Any and every time I need answers or instructions on how to operate this, or change settings for that, it takes a long phone call or chat experience that goes nowhere. If my alarm goes off, they are right on it. Great work there. However, with Vivint, the customer comes last. Need help? Last. Got a service order needing completion? Last. Expecting a follow-up? Last, last, last. Horrible customer service. Their outgoing service people do good work. When they come out, they work hard and generally know what they are doing. I've had two experiences with them. However, recently I had a guy come out to work on my garage door. After two hours of failure, he said he'd need to get a better part and follow up. That was weeks ago, no phone call, no email, no follow-up, and my garage door still won't open. I'll call them to see why they forgot about me. Again. Because, yes, this has happened before. As long as everything works and you don't need ANYTHING until your home is burglarized, or don't need them otherwise, Vivint is a good company. Okay bye.

Beware of deceptive long-term contracts and a nightmare cancellation process.I am beyond frustrated…read morewith my experience. Somehow, I was locked into a 5-year contract--something I explicitly would never agree to, as I move every 2 to 4 years.Beyond the contract trap, the service is terrible. The cameras are sub-par and do not perform well. Trying to cancel your service is an absolute nightmare. Calling customer service feels like an Olympic sport; I was transferred 5 different times, forced to repeat the exact same information to every single representative, only to have the call suddenly disconnected. I am currently deep into my second hour of phone calls just trying to get a straight answer.Do not let this company lock you in. Save yourself the stress and look elsewhere for home security. DONT DO IT!

What a great person to do business with. Kevin has been such a pleasure and so professional in…read morequoting, answering questions, installation and after install questions. I would recommend Kevin with Burroughs Systems to everyone in the Greater Raleigh Area. Please allow him to come by and give you a quote. I had a special need for my security system and had 2 other companies that said they could do it and both failed miserably. And wanted an outrageous price, but I needed it installed and had to pay them. But ASG and CPI both failed to do what they said they could do. When they failed and lied to me I found Burroughs Systems and he jumped through all the mess the other companies created and installed in time and had us up and running as promised. It is so refreshing to find someone who is so responsible.

5 Stars!! On Time and on Budget. Kevin knows his stuff and is very professional!!…read moreWill do business with again.

PLEASE READ THIS IN FULL PRIOR TO WORKING WITH THIS COMPANY. These are things I desperately wish I…read moreknew prior to going into a 5 year contract with them. If I could give Guardian Protection zero stars I would. They don't protect a damn thing. If you were in an actual emergency situation, you would be screwed. BUYER BEWARE. ISSUE #1 Doorbell camera only records for 30 seconds max then stops even if there is someone beating down your door. I had a recent situation with a neighbor beating on my door, banging and yelling for nearly 4 minutes. The doorbell camera only recorded the first 30 seconds which showed her politely knocking and didn't get any of the rest. I called Guardian and they said there was nothing they could do and that is just how their cameras are meant to function. And they had the nerve to suggest I buy additional cameras. ISSUE #2 Cameras completely stop working once you reach a certain amount of recordings each month. I hit a maximum recording quota that I didn't even know existed (I only have a doorbell camera and back door camera). Hitting that quota stopped both of my security cameras from recording. And then to top it all off, because I hit that quota it subsequently turned off all of my recording rules without my knowledge so that even when the recording was supposed to restart, it still wasn't recording because they stopped all my recording rules. I had to go back in and manually restart them again. Thus, my cameras were essentially off for days, if not weeks. What is the point of having an expensive security system if this is what it does? I just wanted to feel safe in my home and thought they could provide that. Now, I'm stuck in a 5 year contract with a deceitful company and I'm thousands of dollars in the hole.

We were looking for a reputable company to provide security for us and this company will present…read moreitself to having great rights and great services the system is self worked for about 28 days and then if we start to have a complications we have by then refer someone and they too have them come to install the system at their house they are systems that didn't work at all Probably ever and that was a senior person in order to resolve the situation they wanted to come back out charge to look at the bail which was set $125 to look at the keypad which was in $75 it had not been working properly mind you they are still billing each month for the service that is not working properly They have your personal info/social security... on file and they can start into submit you too credit bureau's my advice is to stay away they lock you into a contract and really what's your in it it is hard to get out of it learn from my mistake do not mess with guardian

Well after dealing with this company for multiple system installs i will say that I will not go to…read moreanyone else for my IT/security needs. His prices and professionalism are off the charts. Shows up when he says he'll be there. Kinda of a rare thing nowadays. Everyone should give them a try.

From the owner: We specialize in commercial and residential security cameras and security camera systems, access…read morecontrol, network design and installation. Our work includes single structures to multiple structures, apartment complexes, warehouses, manufacturing spaces, office space, and residential.

Sean's decades of law enforcement experience and corporate investigations makes the money spent…read morewell worth it and he is the utmost professional and quick to respond with results.

From the owner: Wide range of investigative services including but not limited to: Alienation of affection /…read moreinfidelity investigations, Property locating and retrieval, background / due diligence investigations, witness locating and interviewing, surveillance, property searches, Internal Corporate and small business investigative needs, and many other investigative needs. Reach out to us to discuss your case.

THERE'S NO PLACE LIKE HOME…read more Everything you hold dear- your children, your pets, your precious memories live there. Phillip Haverland at Phaverland@adt.Com understands this. He LISTENED to me. Then he gave me the benefit of his expertise in security systems and he gave me something even more valuable- his time. He said what he was going to do and he did what he said. And all at a price I could afford. How much is it worth to YOU to have peace of mind? Thanks, Phil. P.S. ADT, you're lucky to have him. Ellen R.

Customer service is hideous. My System was disconnected in July yet I'm still being charged in…read moreOctober. Awful!