Cannot say enough about the excellent experience we had with Synergy. The owners, Michelle and…read moreAaron, helped bring incredible audio/sound to our home. They helped us articulate our needs, make a plan with the options that were best for our family and home, and their team was incredible when it came to installation: detail oriented, respectful of our space and patient in teaching us how to use everything. We now how incredible sound/music in our indoor and outdoor living spaces. A+++ all around.

Great service and quality of work!! They are very responsive. Clear communication and expectations…read more Great job!

I was an IWATCH customer for five years. They were a small veteran owned family business and had…read moregreat service. Recently they sold out to a national conglomerate and I quickly became a number. It was a bear trying to get through to anyone that knew anything. I would continually get transferred from person to person to person and never got anyone that could resolve an issue for me. I always paid annually in advance and it was time for renewal. That said I migrated to another company that's family owned and couldn't be more pleased.

For several years, I had a security system provided by another company. My prior security system…read morewas 3g and outdated, and my prior security provider did not contact me about the 3g sunset in a timely manner. I decided to find an updated security solution with another provider. After looking at reviews for local security service providers, Iwatch Security stood out based on their consistently high reviews. I reached out to them in late Aug 2023 for an evaluation and estimate. I was soon contacted by a sales rep/advisor and we made an appointment within a couple of days. The rep evaluated my home and current system and prepared a solution with some upgrades (a doorbell camera, enhanced control panel, system controllable with phone app, etc.) and investment/purchase options. I accepted the system proposal and an installation was scheduled. The technician came and did a great job replacing my prior system with the new components. Wherever possible, he placed new components in the place of old components which minimized aesthetic issues. Afterwards, he efficiently went through the required forms, account setup, and other administrative tasks. He guided me through using the new control panel and app while also configuring some of the basic functionality. I have been very pleased with my experience with Iwatch Security.

I upgraded my alarm system with Alarm Man. The technicians were prompt, professional, extremely…read moreknowledgeable and really nice. There was a lot of trouble shooting needed to get part of the system up and running, Erin did an amazing job with this.

I reviewed this company very positively in 2017. Eight years later, I would still say they are…read moregreat. Incredible customer service for the very few issues that have come up. We wanted to make a small change to our system and Rachel spent a lot of time with me finding a solution that was inexpensive. Rhonda, the owner, is a terrific - and runs her business honestly and professionally.

Do not use Vivint under any circumstances. Im sorry for independent contractors who rely on Vivint…read morebusiness but vivint is a horrible company. They will do everything in their power to refuse to cancel your account even after moving...this includes hanging up on you. Been trying to cancel since November, finally called the bank to dispute the charges.

I bought my home and it had a vivint system. I thought I'd activate it as we would be moving in…read moreright away. The sales rep lied and said it was all hardwired and suggested a replacement protection plan in case there are any issues with the equipment. Turns out the system didn't work, specifically the cameras and some sensors. Also turns out the protection plan won't cover replacement. They wanted to send a technician ($$$) to diagnose and suspected I would need equipment replaced. So I asked to cancel my account immediately and I installed my own home install system (which works). I cannot cancel my account and they still charge me and won't refund any of my money. I have called the retention department numerous times with no resolution. I DO NOT RECOMMEND THIS COMPANY OR SERVICE!!!

What a great person to do business with. Kevin has been such a pleasure and so professional in…read morequoting, answering questions, installation and after install questions. I would recommend Kevin with Burroughs Systems to everyone in the Greater Raleigh Area. Please allow him to come by and give you a quote. I had a special need for my security system and had 2 other companies that said they could do it and both failed miserably. And wanted an outrageous price, but I needed it installed and had to pay them. But ASG and CPI both failed to do what they said they could do. When they failed and lied to me I found Burroughs Systems and he jumped through all the mess the other companies created and installed in time and had us up and running as promised. It is so refreshing to find someone who is so responsible.

5 Stars!! On Time and on Budget. Kevin knows his stuff and is very professional!!…read moreWill do business with again.

PLEASE READ THIS IN FULL PRIOR TO WORKING WITH THIS COMPANY. These are things I desperately wish I…read moreknew prior to going into a 5 year contract with them. If I could give Guardian Protection zero stars I would. They don't protect a damn thing. If you were in an actual emergency situation, you would be screwed. BUYER BEWARE. ISSUE #1 Doorbell camera only records for 30 seconds max then stops even if there is someone beating down your door. I had a recent situation with a neighbor beating on my door, banging and yelling for nearly 4 minutes. The doorbell camera only recorded the first 30 seconds which showed her politely knocking and didn't get any of the rest. I called Guardian and they said there was nothing they could do and that is just how their cameras are meant to function. And they had the nerve to suggest I buy additional cameras. ISSUE #2 Cameras completely stop working once you reach a certain amount of recordings each month. I hit a maximum recording quota that I didn't even know existed (I only have a doorbell camera and back door camera). Hitting that quota stopped both of my security cameras from recording. And then to top it all off, because I hit that quota it subsequently turned off all of my recording rules without my knowledge so that even when the recording was supposed to restart, it still wasn't recording because they stopped all my recording rules. I had to go back in and manually restart them again. Thus, my cameras were essentially off for days, if not weeks. What is the point of having an expensive security system if this is what it does? I just wanted to feel safe in my home and thought they could provide that. Now, I'm stuck in a 5 year contract with a deceitful company and I'm thousands of dollars in the hole.

We were looking for a reputable company to provide security for us and this company will present…read moreitself to having great rights and great services the system is self worked for about 28 days and then if we start to have a complications we have by then refer someone and they too have them come to install the system at their house they are systems that didn't work at all Probably ever and that was a senior person in order to resolve the situation they wanted to come back out charge to look at the bail which was set $125 to look at the keypad which was in $75 it had not been working properly mind you they are still billing each month for the service that is not working properly They have your personal info/social security... on file and they can start into submit you too credit bureau's my advice is to stay away they lock you into a contract and really what's your in it it is hard to get out of it learn from my mistake do not mess with guardian

Well after dealing with this company for multiple system installs i will say that I will not go to…read moreanyone else for my IT/security needs. His prices and professionalism are off the charts. Shows up when he says he'll be there. Kinda of a rare thing nowadays. Everyone should give them a try.

From the owner: We specialize in commercial and residential security cameras and security camera systems, access…read morecontrol, network design and installation. Our work includes single structures to multiple structures, apartment complexes, warehouses, manufacturing spaces, office space, and residential.

Sean's decades of law enforcement experience and corporate investigations makes the money spent…read morewell worth it and he is the utmost professional and quick to respond with results.

From the owner: Wide range of investigative services including but not limited to: Alienation of affection /…read moreinfidelity investigations, Property locating and retrieval, background / due diligence investigations, witness locating and interviewing, surveillance, property searches, Internal Corporate and small business investigative needs, and many other investigative needs. Reach out to us to discuss your case.

I'd give 0 if that's an option. Horrible service. System constantly give false alarm. Customer…read moreservice isn't helpful. In order to get someone to actually fix the problem, you'd need to go through some kind of phone call to show them you're trying g to fix it yourself or they charge hundreds to send anyone for service. No wonder they give long contract cause otherwise they probably won't be able to get anyone willing to stay with them.

My earlier review ended up in a nice response online and then through email which no one can see…read moredenied any wrong doings! This company is a scam! Taking your money all the time with no customer service and they do not stand behind anything they promise!