Awesome bike shop! They just completed an intricate upgrade to my Trek Top Fuel I bought there…read moreseveral years ago, adding a power meter and dropper seatpost. I am very picky about my bikes; the folks at the shop worked with me every step of the way to get this upgrade done to my complete satisfaction! I highly recommend this shop to all levels of bikers, looking for any bike gear. They have a huge selection of top-notch bikes. The folks who work there are the best. I've been going there for 20+ years, and will continue going back.

My wife and I love coming to the Trek store in Newark Delaware. The customer service we received…read morehere every time we come is exceptional. This last experience we've had with the delivery of our bicycles and the set up of our trainers at our house awas exceptional. Rich, Derek, and Gordon, went out of their way to make sure we were taken care of. Again I cannot say enough how exceptional customer service was. The attention to Care, detail, personal experience, and the listening skills of the gentleman at the Trek store really make all the difference in the experience. Keep up the great work guys, you all are awesome!!!

Great people and great service. Really helpful and informative. Connor walked me through the…read morerepair and tune-up specifics.

I came to Trek to buy some bikes and associated accoutrements at the suggestion of a family member…read more The "no tax" situation in Delaware was also appealing. When we arrived there were unfortunately no sales associates available to help us, which was surprising given it was a Saturday afternoon. There was one sales person working at the time but he was helping someone else, so one of the service techs tried to assist as best as possible. He was extremely friendly and directed us to the models that would most likely be a best fit for our needs. Once the sales associate got freed up, he started working with my husband and me. Unfortunately about a half hour into our progress we were passed off again to another sales associate. It was a little frustrating to have to re-start our conversations and explain what we needed to so many different people. Once we got settled with the associate who would ultimately take us through the purchase process, there was a lot of up-selling going on. I can't tell you how many times I had to say "no" to a water bottle cage or bike bells. The one thing that happened that dropped my rating down a star involves the bike mount. We originally wanted a bike hitch rack, and were told repeatedly that it needed to be 2". It was even the one thing that I physically wrote down before I left the store. Unfortunately it turns out that they don't make a 2" trailer hitch for my car, and when I called Trek to request a trunk rack instead I was told, oh, a 1.25" hitch would be fine. After calling 4 different installers to try to get an appropriate hitch only to find out that I was given the wrong size to start, I was exasperated and over the entire thing. You should also know the hitch installer they work with "down the road" gave the most expensive quote of anyone I spoke with. Anyway, I ultimately got a trunk rack and was able to pick up my bikes. I am not sure if I'll make the effort to return to this particular location considering there are others closer to my house, but in the end, I got what I needed.

I brought in an old recumbent that had been in storage for 20 years, I told them it needed a new…read morechain, all new cables & whatever else they found. I realize it's old & an exotic, but it's still a bicycle & while it's ok they missed a cable eyelet & misrouted a brake cable, it's not ok they missed the broken spoke, wobbly wheel, v-brake noodle rubbing on the chain, left off a brake boot & rear derailleur maladjustment. Overall just a really mediocre job. I'm giving them 2 stars (instead of 1) because they handled it every time I came back, but I'm not happy with the quality of their work & don't recommend.

What a great shop! They have saved our rides several times. Broken derailleur hangers, quick links,…read morehead set adjustments, and even a new tire after mine was sliced wide open from a piece of glass. All of these fixes were walk in. Chris was able to repair/replace/adjust whatever had to be done and got us back on the trail! Chris is a super guy, very knowledgeable and personable.

Can't recommend this place enough!…read more Rob and the team helped me out with getting back into the MTB world. I was looking for a Marin and with Rob's connections we were able to get one shipped to the shop. Rob set it up and we were good to go! Rob took the time to go through all the components and any preventative measures I should be taking to have the bike run as best I can. Anyone looking for a solid bike shop should 100% go to this place.

This was my first visit to Garrison's even though I've passed it many times. In short, I found my…read morenew bicycle shop! I visited on a very busy Saturday morning to buy a new chain for my mtb. The staff were super friendly, and they even showed me the correct way to size and install the new chain. I had a fantastic experience. Be patient, and they'll take care of you :) Great job, Garrison's!!

Gregg , the store manager, is great. He is extremely knowledgeable, honest, and helpful…read more Great selection of bikes.

Brought my E bike here to have an upgraded rear sprocket and rear derailer put on Greg did a great…read morejob. Also, I have two of these E bikes . I bought one at another shop, and one at this shop. The buying experience here was far superior than the other shop The bike was put together well, they gave me all the included tools when I arrived, they made all the adjustments on the bike to fit it to me, at the other shop none of that happened. This is what you want in a bike shop, people who love bike riding, not they're just running the shop to make money Highly recommended

The owner is so sweet! He went above and beyond, showing my 4yr old how to change wheels on his…read morepreowned board, and adjusted it for him! Not to mention we came in 25 mins before closing on a Saturday! I noticed he gave us a discount on the wheels we purchased & made no mention that he was doing it. The owner is a beautiful example of kindness! The prices were reasonable, great selection of boards, wheels and shoes! The store is well organized & prices are clear. Once my son learns how to really skate we will be back to build him a board!!

I'm just voluntarily adding to the 5-star reviews and glad to. Called the shop about a snowboard I…read morepurchased. The board was very fairly priced. The owner picked up. Super nice guy and accommodating. This was one of the last boards left on the planet for the model I was looking for. Went out of his way to offer a signature upon delivery. When it showed up, you could tell they took extra precautions with packing materials to make sure the board wasn't damaged in transit all the way to California. Absolutely stoked on it. I will gladly go out of my way to support this small business in the future where you feel like a customer and not just a number. They're hard to find these days. Stay rad!

Really impressed with their service. Bikeline was prompt, kept me informed they had to order a…read morepart, found some issues i was not aware of, and was able to fix the issues while still under warranty. They are friendly, take the time to explain, and i thought the tune up was very reasonable. Bicycles today are expensive, so make sure you invest in the service and maintenance to make your bike last.

Always a great experience @ the Middletown,De Bike line,The techs always find time to fit my…read morerepairs/tuneups in and with quick/friendly service.-Great place to buy bikes,have repairs done and anything else cycle related.-Highly recommend this business.-Thanks very much.-And ride safe.-Joe K.-

Been taking our shoes here for over 18 years. Unlike others reviews, Choe has always greeted me…read morewith a smile & happy to do her best for us. Today I took one of my new water proof buck work boots I accidentally cut a 3" slice across the toe with a utility knife. I asked if she could seal or repair. She told me yes but it would need glue& stitching to hold the cut together. I really wasn't expecting anything other than an ugly looking repair job. Just picked it up & I was pleasantly surprised. She not only made a nice tight even seal but she even color matched her stitching to my boot. $15 was a very reasonable cost compared to replacing my $110 boots. GREAT JOB CHOE!

After Abbott's in Newark closed, I was at a loss to find someone to do leather repairs. I went to…read moreChoe's with a favorite purse that needed some stitching repaired. We talked over what they could do and I left the purse with them. They did a perfect job. The repair is invisible and I am able to use it again! After that good experience I brought a treasured vintage handbag to them. It is 50 years old. It is petite point on leather and the needlework was separated from the leather. She looked the bag over. She said she could repair it, but suggested I do it myself. She sold me the glue I would need and showed me how to place the glue and clamp the bag. I was nervous, but it worked wonderfully. And, I saved the cost of the repair. I was doubly impressed. First with the repair on my leather purse, then with the honest advice for my vintage purse. I recommend Choe's for leather repair.