Rude and messy work for a whole lot of money. I had a pair of boots that I took for repair. The…read moreboots cost me $60 the unprofessional repair cost me $100. He was unwilling to hear that it looked unprofessional. He told me he was giving me a deal because he broke 2 of his sewing needles. He also said he's not sure why I should care what it looks like because the only two people that know what it looks like is him and I.

From the owner: vet owned small handcraft leather products and leather repairread more

I wasn't sure I could replace the closure piece on my purse without too great of damage to the…read moreoverall design. They were able not only to replace the closure but improve the security and design of my purse.

I was recommended to this business to fix a zipper on a large suitcase that I was about to toss…read more The owner was friendly, and the price was very reasonable. It took a few days, and he did a great job.

Repaired a pair of my Tory Burch heels. My heel was cracking off. Very happy I can still where themread more

I repaired many of my shoes here over the last couple of years. They really do a great job. Many of…read moremy pointed shoes were getting damaged at the tip and wearing fast and they offered toe tip protection which works really great! It saved lot of my dress shoes. I only wish that they also can paint the damage that was already done to the shoe . Overall this is a really good place for shoe repairs.

How nice to find a business that does exactly what they say they will do. Made my shoes new again!read more

They did a good job on my shoes all the shoes I had to have them re-soled. A word to be ready in…read morethe next day, though I wasn't able to pick them up until the next week. Appreciate your service.

Great experience picking out some work boots!…read more I Have nothing but positive things to say about my experience at this store and with the staff. I picked up my new boots and dropped off my old ones to get a little cleaning done!

Been going to this location for over 10 years, gentleman who used to run it was awesome. He took…read morepride in his product, extremely knowledgeable and very professional. He understood that spending 300 on boots was an investment and genuinely wanted you to be satisfied. Sad say that he's no longer there. When I walked in, I could tell the difference immediately. A certain arrogance and attitude in the air. When I asked where the old manager was, I was told he is no longer employed with Red Wing and she felt the need to stress that they were corporate - whatever that means. She even know the gentleman's name of who I was referring too, which somehow made it worse. I asked if she could look me up in the system to see what I purchased previously, she said the system was down and didn't know when or if it would be up again. Asked if anything was on sale, I received a flat No. At that point I turned around and left. Red Wing boots are expensive but in my opinion worth it, IF, the product AND customer service are top tier. I assume the boots are still good but the customer service at this location are not. Recommend not using this store but understand it's hard to find American made boots.

Many years ago when I was growing up, there were wonderful little shops scattered around most…read morecity's that repaired shoes very inexpensively . They were everywhere . I had not seen one for years, but apparently that's because I had not been paying attention. My mother passed away many years ago, and very recently I found a wonderful watch that she used to wear about 20 years before she passed away . Of course, it was not running. It had a very colorful leather strap that matched the face of the watch perfectly , but it had some tearing, and some possible small areas of dry rot on the ends. I took the watch to Saxons's Jewelers in Bel Air , MD. and got the battery replaced and it now works beautifully. The watchband was another story altogether. It was important to me to try to keep the band if it all possible for sentimental reasons, as well as for the color and style of it. It is a muted , multicolored leather strap of good quality . Kelly, at Saxons told me that there was a little shoe repair shop almost right next-door and that I should take the watchband there to see if they could help me save it. As many times as I have driven up and down Baltimore Pike over the years, I had never noticed this shop. It's right on the main street but it's not a shop that has huge signage. When I went in today, I found that there was a pleasant family atmosphere. It was a busy place also, which gave me confidence in the quality of the work they would be doing . I showed them the watch, and they thought about what they might do for me for a moment and then came up with several brilliant ideas so the watchband could be saved. The price was very reasonable, but the best thing about this little shop was the helpfulness and kindness of the people in the shop. They took their time and carefully decided what could best be done after listening to my story about the watch and my mother. I actually got the feeling that they were going to have to work extra hard to make this happen, but that they wanted to repair it because of the strong feelings that I had and the sentimentality of it. It was comfortable and easy there, and I would suggest that anybody who needs work on any favorite shoes they might have, or any leather goods that might need some extra stitching to go there and check out this wonderful little establishment. It was certainly worth my time to pay them a visit and I am so excited about getting the watchband back next week. I am also thankful to have again discovered a little little bit of nostalgia.

Had new heels put on a pair of Red Wings. Pretty disappointed, they didn't attempt to match the…read moreoriginal heels at all. They put black heels on brown soles/boots that are much thicker and have a more aggressive tread than the original. It looks completely off. They said they tried to find brown but couldn't. I wish they would have called and told me before doing the repair, I would have just sent them to Red Wing. They also resoled a pair of dress shoes and those were well done.

This is an excellent dry cleaner. My dress shirts and pants always look great. $2 for a starched…read moreman's shirt & $4 for trousers. Everything is perfectly pressed and they obviously pay a lot of attention to making sure the collars, cuffs and creases are exactly right. Most dry cleaners these days don't even have this level of quality.

Nice clean business...the only thing I don't like is I wear shirts that are short on the front with…read morea slightly longer back( high, low shirt) she kept calling it a dress...they are not dresses!!!! This is just to charge me more money... I think I know the difference between a dress and a blouse! Not going to argue, but I'm not paying for a dress 11.00 and it's clearly a shirt

K & L repaired two winter coats with broken zippers and cropped a pair of leggings with the knee…read moretorn out. I am so pleased with the beautiful, meticulous work they did. It's an excellent value, $40 total to turn 3 expensive items of clothing that were unwearable into being in good condition & wearable again. Highly recommend K & L for clothing repair.