This place is disgusting! Dirty, cluttered with stuff everywhere and food is so, so. I will never eat there again!

Owner- Saturday I asked for 2 entrees and an eggroll. Young girl at counter said egg roll would be 4 minutes. I said that was fine. She charged my food and it was $12.44. I thought that amount was low so I asked if she was charging everything together. She said yes. I thought wow what a deal. I paid. Okay... not!!! Then she charged me another $12.44! I asked what that was for. She said the 2nd entree. I was really annoyed at this point and I asked "really?!" She said yes. I reminded her that I asked her earlier if she was charging me for everything. She said she didnt hear me. I then asked why she would charge me seperately anyway? She said I told her to. This went on back and forth for another minute. Then I wanted her to back it out and charge all together. She said she couldnt. Okay by this time I really was unhappy. I told her I'll just pay. She was distracted, high or I dont know.. *** Not once during this whole thing did she ever apologize for her mistake or for inconveniencing me.. not once. The worst service ever! read more

Their service is always amazing and their food is always fresh. In my opinion it's better than Panda Express!! Especially their chow mein.

I was recently in to get a bowl of chicken and when the shorter lady with glasses charged me for another order I simply corrected her mistake and her response was to throw her hands up at me as if it was my fault and then proceeded to roll her eyes at me and make it a big deal. I love the food. Terrible service on her part. read more

I love their orange tofu and chow mein. They give you nice big portions. It's my favprotest place to grab fast casual Chinese food in Simi.

This place has become mine and my husband's favorite Chinese restaurant, every time my husband works in Simi Valley we always go here for lunch. They give you large portion sizes, you definitely get more for your money than that rlpoff fast food Panda Express. New Panda makes the best Japanese chicken ever, go there if for nothing, but that chicken. read more

This is great food for all residents of Simi Valley. I highly recommend all residents of Simi Valley eat here often. This food is exactly what your body and mind need. Stuff yourself with this food and then do it again! Republicans AND Democrats of Simi Valley all come together over the bounty of food and this place. I heard a rumor they are opening a "Golden Michael" soon. I'm excited! read more

I went here for the first time cause I was craving Chinese. I went for dinner and it was busy which lead me to think it must be amazing! While I waited though I experienced another customer have an uncomfortable exchange with an employee and the customer walked out. I figured the customer was just being rude. But that wasn't the case. It seems they are very understaffed. I ended being served by the same employee that had the uncomfortable exchange earlier and well, It became obvious why the customer left. This employee was harsh. She didn't seem to like customer service, trying to order from her was not easy. She was straight rude and non apologetic about it. I didn't get her name but she had black boots and purple leggings. Anyway the food was fine but after ordering I was just over it. The excitement was gone. read more

DO NOT EAT HERE!!!I came in today to get some lunch sit down and wat in only to have my lunch ended a cockroach walking across the table I was eating at and it was a baby roach and that mean there are more in there. I told the lady that was working the counter and she was like oh ok let me kill it like it happens all the time, she didn't apologize or anything and the manager was there too and dis not do anything. read more

So much bang for your buck! Cash only. Service: I was welcomed by a cheery employee that has a distinct giggle. Hearing her made me feel welcomed. I'm picky with my food and I normally like getting the broccoli and beef, without the beef. Usually I get a weird stare but she just smiled and packed it on. And I mean PACKED it on! Along with the chow mein and fried rice. When she was closing the to go container, she had to push down and some rice spilled over. There was soo much food. Food: As mentioned above, there sure is quantity. But is there quality?? I sure say HECK YES! It's not that oily. They also have a la carte, not just the food you see once you walk in. I noticed a few of their patrons ordering from their a la carte menu. Their Spicy Garlic Shrimp sounds good. I think I'm going to try that on my next visit. There was still food left over so i can have a second meal later. Two meals for the price of one? All for under $7? Yes please! I wish I knew of this place during my college years. Overall experience: New Panda has quantity, quality, and great fast food service with a smile! It is I, signing off....^_^v read more

Worst Chinese food ever!!! Rice and chow mein taste like shit Stay away!!! Over priced junk! read more

New Panda - Worst food ever - Chinese Near Me - Simi Valley, California

Best cheapish Chinese food restaurant in Simi Valley. Love their chow mein and orange chicken. Their servers are friendly and helpful with recommending the best foods to eat. Been going here for years and absolutely would recommend to others. read more

Everything is this establishment is very good. The only item I was not fond of was the fried rice. The orange chicken in this location was probably the best orange chicken I have ever tasted. I really hope they get honey walnut shrimp in here. read more

Every time I go over to that area I see this place. I always wonder how it is. What kind of food they have. What's it like? Well, today I went in to answer my curiosities. My buddy and I entered the place, and noticed that they only take cash. No credit cards, no debit cards, so if it's not cashy, they won't accept it. They had an ATM, but after discovering this, my buddy and I simply had to run down the parking lot, beyond the Wells Fargo, past the Citibank, and around the Chase to get to Bank of America so I could get 20 bucks from the ATM. We went back and looked up at the menu board. Their buffet-style spread was certainly not full. Every other container was empty. I got the two item combo, and my buddy got the one item combo. ($11.50 total) I went with the Beef & Broccoli and the Orange Chicken. My buddy got something else. The lady scooped the items we asked for into our styrofoam containers and set them on a tray while we paid the bill. I grabbed the tray and my buddy went to fill our little water cups. The tray was heavy. We quickly found a table, sat, and began our meal. The Chow mien had alot of extra stuff in it. I kinda liked that. The Orange chicken was kinda soggy, but tasted okay. the beef & Broccoli was decent. Not terrific, but okay. We both ate our food. After we were done we both agreed "Meh....it's okay" summed it up nicely. Recap: It's cheap, it's Cash Only, Meh....it's okay. read more

New Panda - Chinese Food - Chinese Near Me - Simi Valley, California

2 thumbs up for the best made to order wonton soup in Simi! Everything we've tried has been delicious... Generous portions too! Good alternative to Panda Express & their service is even better... My only con-- CASH only read more

Small little place but it's good. Reasonable prices. The only thing is wish they would offer more family packs. Over all I would recommend to try. read more

I ate here for the second time. I'm sorry but I have never had the worst Chinese food., it's greasy and truly not sure how they are still in business. read more

Terrible customer service. The food is ok but the girls working behind the counter have too much attitude. Last time I was there I even saw one of those girls arguing with some poor girl because she thought the girl hit her car while parking. I did not see the girl hitting anything, but still there is a proper way to handle situations like that, instead of going all ghetto read more

I have come to this restaurant twice now for lunch and both times I have not been impressed. The service is quick and the girl working at the front is extremely kind, but the food, in my opinion, lacks something essential that I cannot put my finger on. I have gotten the chow mein both times and it was just not good. At all. It's a bit mushy and just rather tasteless. The Friend Rice was slightly better, but again, nothing to really write home about. I got Kung Pao Chicken this time and it was swimming in sauce and half of it was celery with very few chicken pieces. I was not expecting it to be as liquidy as it was, and there was absolutely NO KICK at all that made it taste like Kung Pao. The last time I went I tried the Japanese chicken, which was ok. I should have gotten the black pepper beef, as when I got a sample of that it was very tasty. But the Kung Pao Chicken was awful, and the orange chicken wasn't much better. They DO give you huge portions, but I would rather the food taste better and have smaller portions than have food that's not appetizing (to me at least) with huge portions. The last straw (for me, at least) was seeing a puddle of soy sauce leaking out of the glass container onto the table. It was slightly dry and sticky, which tells me that it had been sitting on the table for awhile without being cleaned. I'll pass on New Panda. When I want REALLY good Chinese Food I'll go to Red Szechuan on LA Avenue and Madera and skip here. read more

Stay Away unless you want to get sick. Came in today to see if this place has gotten any better. Nope it's actually got worse. So gross and unsanitary to see theses bottles like this. It's like they don't care when they refill up the bottles. read more

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Food is just ok.. we have this place a couple of times because it is close to home but it looks like I will be driving a little further out for better food.. maybe another panda place a couple miles down the road. read more

The food at this place is really good and the portions are great; but that does not justify the terrible customer service. I don't know what the problem is with the people behind the counter, but they truly should not be working in customer service. Good thing there are plenty of good Chinese food places aroung read more

I really love Chinese fast food so when I moved into town I tried ALL the spots, this one is my favorite. I asked for a special order of their Zesty chicken but with tofu instead of chicken and I was surprised on how quick they whipped it up. I've had better but this is definitely the best one in town. read more

This food was horrible. Tasteless. Did not seem fresh. Never again. I would recommend the spot on Tapo instead of this place.

Not great at all, my fried rice looked gray. Nothing tasted fresh. This was my first and last time coming here.

The food was alright. The price was good but they have no restrooms. We ate there and in the middle of dinner I had to walk my kid to McDonald's to pee. read more

Yuck. Just, yuck. The food was old, the chicken is awful and full of cartilage. I was handed my food, my boyfriend was waiting for his chicken to be finished. They never explained it would be a few minutes...we were just left standing there. The cashier looked at us and said "you gonna pay over here?" Uh, sure. So we paid, sat down, and waited longer for our food. 10 minutes into eating another employee walked over to the light switch and said "I'm gonna go ahead and turn off the lights, were gonna clean and then close in 15 minutes". Not once were we told they were closing. Their door does not have any hours posted only that they're open 7 days a week. I also had to go up to the register twice, once to ask for forks, and the next to ask for napkins. Doesn't one usually need a fork to eat? Not impressed. Bad food. Lousy service. I will never go back. read more

Visited today at 12:10pm for lunch and was going to grab two bowls for me and my daughter. When I said I wanted teriyaki chicken, the Latina woman behind the counter, said abruptly, in the middle of my sentence. "We don't have teriyaki chicken right now, and we won't have it for a very long time." I was caught off guard, when she said "very long time", like what? You couldn't give me an estimated time? She was a little rude and not apologetic as well...so I just left and went somewhere else for lunch. Please train your staff on customer service. More and more I come into this place, I keep getting reasons on why I shouldn't come back. No, I do not want a side of rude with my meal. read more

I returned the takeout food because the chicken was over cooked. The lady says "Put mo' sauce! Mo sauce on it!" I threw away the entire order right there and walked out. Terrible customer service. They just don't get it. read more

It's hard being a vegetarian sometimes. But this place makes it a whole lot easier with their Orange Tofu! They will substitute any meat with Tofu! Don't miss out this place is great! read more

Bring your sanitation wipes. None of the condiments are clean, in fact filthy. I brought 3 clogged soy sauce up to counter. This is how it was brought back. Pride in work ethic just not there. I hate to see what the kitchen looks like. Scary. We won't be back....ever. read more

As ALWAYS, I received EXCELLENT customer service from Cynthia. She is considerate, friendly and ALWAYS has a smile on her face!! Let's not forget the killer Japanese chicken they make, yum!! Thanks, Cynthia read more

Great food , can substitute any meats with tofu which is amazing and very hard to come across to make a special order for smaller Chinese fast food . read more

At work we love this place you get a lot of food for your money and is good too they open at 11:00 but not ready then and the girl very nice not rude at all, like other posts. Took my 4 orders told me it would be ready 5 minutes and it was and all nice and fresh. Everyone at work happy with what they got and the quality of the food. Yes we will be back again. read more

I just ate here yesterday. & I now have food poisoning. Not sure what it was. Might have been the chow mein. But definitely not going back again. read more

I have passed by this place plenty of times without really trying it until I saw a review on Yelp that states how good the food was. It's Chinese New Year so I was craving Chinese food so I came here after a long day with my boyfriend. It is a really unassuming place without any special decor or anything like a real Chinese restaurant and unlike any Panda Express. The service was great! "Great" being defined by Chinese standards meaning it was more accommodating than other Chinese restaurants. We asked to try several different sides first and the lady didn't seem irked that we had yet to order anything. That's rare. She answered a lot of our questions and oh my gosh, that food was freaking delicious!!! My boyfriend ordered half chow mein and half fried rice with the best orange chicken I have ever had in my life and beef and broccoli. Man, do they pack those containers! You don't get that amount of food at Panda Express for the cheap price. I ordered a half pint of orange chicken for myself and then the cashew chicken. I wanted to go home and eat it with a side of vegetables so that I could eat "healthy". The cost was so great. At home, I dumped part of the food on my plate and was surprised by just how much fits into those tiny containers! I was worried I'd get ripped off ordering half a pint, but the food seemed endless! The cashew chicken was great and even though I poured less than half of a container on my plate, my plate was just full of food. They do not skimp on any of the food here!! The food was fantastic. I did not really enjoy the fried rice at all and neither did my boyfriend, but the rest of it was great. The beef and broccoli was more broccoli, but it was cooked to utter perfection and I could not stop eating from my boyfriend's place. Do I recommend this place? Heck yeah!! It's so affordable and they give you like triple the amount of food than any Panda Express. I will definitely be back. Also, they take credit cards for a small fee of $.65 read more

This place is disgusting. The first time I went here I oredered 3 meals and the orange chicken was old, hard and cold. After one bite my stomach was turning. The food was grey and looked like it had been re-heated many times. I had to drive back and when I asked for my money back the manager was reluctant to give it back. He didn't believe it was bad and I suggested, "Go ahead, you are more than welcome to eat it and try it for yourself. It's disgusting." He then gave me my money back !! read more

I drive down from Whittier area just to get this Chinese food! Broccoli beef is my favorite. Service is always friendly and always has good music playing. Definitely worth the drive. read more

Personally the best place to get Chinese food. I live in the San Fernando Valley. And I'd drive to Simi for that. You get enough food or even more to eat. Great place read more

Food has always been good but did you downsize your foam container? Not cool. You should never cut your portion sizes. Raise the price if have to but don't try and trick us. read more