Great customer service and very responsive in a timely manner. I would recommend using Horizon…read moreGarage Doors.

Always said that there was no charge now there is a charge . Technician kept saying that he did not…read moredo anything and he probably broke my key pad

I needed to get my garage door repaired quickly and after shopping around for a decent quote, I…read morefound ADP. Jake Hoffman came by to look at the damage and he was very professional. His customer service skills were superb as he not only listened to my concerns, made his recommendations but he never tried to sell me anything unnecessary. I ended up purchasing a new garage door and on the day of the installation, Matt Van Dam and Jose showed up during the scheduled timeframe and worked efficiently and quickly to complete the job. I would HIGHLY recommend this company for any garage door repairs/installations.

Called on a Saturday night and came out on Sunday morning. Very knowledgeable. Felt like I was…read moreovercharged for the weekend service.

From my 7am call to the fabulous Trey in the customer service line to the on-time arrival and great…read moreservice by Numani, I could not be more pleased with my experience with Overhead Door Company of Washington, DC! My garage door went on the 'fritz' suddenly Sunday late in the day. I was able to disable the door and get it up but was worried something was seriously wrong. Numani came right at 1pm Monday as expected and in less than an hour figured, and solved, the problem: just a faulty wire that cost only a tiny amount plus the very reasonable service fee which covers all maintenance. I also got a new remote for a small fee and it was worth the piece of mind to have one. I would certainly recommend the company to family and friends and to anyone reading this. Numani sure knows his stuff and I can't say enough good things about the warm and funny Trey who make the booking and Q&A part a pleasure. Five stars for sure!

Waste of time. I…read morerequested someone come look at my door to repair/replace and give me a quote. I was explicit in my message that it's not a garage, it's a standing door to a carport. He was scheduled to arrive 8-12. I woke up early on my day off so I could be ready for him. At 12:15 I get a call saying, I'm running late, I'll be there in another 45 min, do you still want me to swing by? When I said yes I got the impression he was hoping I would just cancel and let him off scott-free. 1hr15min after that he finally does arrive. Says a few things, then repeats it several times. Doesn't listen to a word I say. At one point he goes to open the door. Now, it's in need of repair, that's why i called him. When I opened it, I was careful and slow. He just flings it open. Of course that makes it break, and one of the wheels pops out of the track. He sits there shoving on it, trying to force it. I have to tell him three times that a wheel is off before he stops trying to just break my door. When I do, he looks over at one of the wheels that's perfectly fine, pokes it a bit... then goes back to shoving on the door. I literally have to shout before he will stop and look at where I'm pointing at the wheel obviously off the track and he acts like early man discovering fire. He tells me they don't offer warranties on outside doors; there's just no way to have a door outside like this and protect it from the elements. The wires are just going to be damaged from being outside, end of story. He tells me this 3-4 times, that they do outside doors but they don't warranty them. Then he says, I don't think we do outside doors, calls his supervisor, yeah we don't do outside doors. I was very clear in my first message this was an outside door. Six hours of my weekend could have been saved if they'd just told me at the start that they don't do this kind of door before sending someone over to be five hours late, then break my door and be rude. These people don't listen, they will not respect your time, and I imagine they do awful work. I wouldn't recommend them if they offered to work for free.

This place was great i got the best service from alvin he was very helpful. They came to my house…read moreon the same day and repaired everything for an amazing price. The prices are very fair and affordable so i feel we made a great choice in choosing this place ! And our garage looks amazing thank you!!!

Did you know that it is illegal to use automatic garage door with no garage opener? I didn't know…read moreit, and I thought the technician is BS us when he told us he refuse to service automatic garage door with no safety sensors. I asked him to wait couple minutes, and I called another garage door installer I know. And I got the same answer. So first I want to apologize to Stephan for questioning his words. Second, I want to thank him for working by the law (Some technician just want to make money and will do whatever). And last, I want to recommend AAA garage doors if you need garage door service in Maryland.

cant ask for more when you are calling a company and technician is arriving in less than 30…read moreminutes! louie fixed my garage door in no time and charged me a fix price i have no words to describe how satisfied am i and i am surely will use this guys again

I have always been impressed by the service at BWI but they outdid themselves yesterday. My garage…read moredoor was not functioning properly so I gave them a call and they were able to send someone out that afternoon. It turns out the door mechanism had come off its track and it was a 30 second fix. The best part was there was no charge! As a former customer, they covered the service visit under warranty. Can't say enough good things about them!

Be warned... This business is shady as hell! Recently my garage door spring broke and I contacted…read morethem. They told me that they could get somebody out that same day however little did I know that they're were gonna try to play the old bait and switch. Initially he tells me that its going to cost $375 to fix. I thought that was reasonable so I said okay. He proceeds to take apart the garage door spring and start working. He then goes out to his car comes back and then tries to tell me that the type of spring that I'm going to need is gonna cost $900-$1250 not including labor! I looked at him like he was f****** crazy! I told him there's no way I can afford that and that he needed to leave! Then, he sees the look on my face and tells me "let me talk to my manager" and then pretends to go to his car and make a phone call. He comes back a minute later and tells me it would be just $900 labor included. I told him I still can't afford it! He goes back AGAIN and "calls" his manager and this time they're willing to do it for $600. I told them all I have is five hundred at which time they agreed. The fact that I had to go through this kind of game pisses me off! PLEASE DO NOT USE THIS COMPANY! (Almost forgot -, the technician arrived smelling like weed with his eyes glazed over which should have been a red flag.. Oh well I live and learn)

I came home one day and my garage door wouldn't open with the clicker so I had to enter through the…read morefront door. When I went into the garage I noticed the spring at the top of the door was broken and the cables on the sides of the doors were loose. I watched a couple of YouTube videos on how to repair And felt pretty confident about repairing it myself. However, the spring would have to be ordered and I didn't want to wait. I called Terry with Service Garage Door and he was available to come out the same day and repair it a reasonable price. Terry has been repairing garage doors for over 15 years and had everything needed complete the job. Terry was professional, knowledgeable and friendly. Most importantly he didn't try to upsale unnecessary equipment once he got there. He stands by his work with a one year warranty. I recommend this company to everyone in MoCo and PG.

Automatic Doorz is absolutely top notch in every way. Price, professionalism, knowledge,…read morecommunication, on and on. They care about the work they do which is unfortunately less and less common these days! They truly take pride in their work and they know their business like the back of their hands. Thank you, Automatic Doorz!

I ordered a garage door opener and installation through Home Depot, and this company is the one…read morecontracted by Home Depot. The technician arrived on time and replaced the garage door opener in about 40 minutes. He was so fast and very professional. He helped me set the code and even offered to link my other garage door opener to the new remote. I would highly recommend this company.

Billy has serviced my twin garage doors the last few years with the highest professionalism and…read moreprovided beneficial advice on maintenance for the doors. Recently, Billy replaced one of my garage door openers that broke after 22 years. Since Billy is an authorized Liftmaster garage door opener dealer, I purchased the opener direct from him. The dismantling & installation process was performed with an hour. The price was competitive and quality of service was outstanding. I definitely would recommend him to anyone in need of garage door service.

Billy Doors is the BEST! Very responsive/available, next day service. He replaced a very shoddily…read moreinstalled motor (previous Company name will remain anonymous); spent so much time and patience in teaching us how to use the remote system (which the previous company didn't even inform me about). Total pleasure to work with Billy. Highly recommend him for any/all garage door repair or replacement.