I have recommended the New Concept Home Improvement managed by Tigran Mnatsakanyan to my friends, neighbors, and colleagues and now I would like to do this publicly. We bought a house in a poor condition that required multiple repairs and renovations. We were incredibly lucky to find Tigran. We have enjoyed working with him and can rely on him for honest, direct and precise information on any project we started. We began by complete renovation of two bathrooms and installing hardwood floors in the living room and the entire second floor. From the start, each part of the construction was done with precision and expertise. Tigran guided us through the complete process of remodeling our bathrooms - from concept to completion. Selecting fixtures, countertops, etc, he helped us to make knowledgeable decisions. I cannot recall anything that they were not able to do properly on the first try. It is really easy and even fun to deal with him and his team. They would start without any delays and proceed without any rush but at a steady pace doing really neat job. Of course, I did some research to find a proper contractor. Therefore, I can compare pricing and would emphasize that prices set by Tigran are rather modest. He would not require an unreasonable down payment. Furthermore, his estimates of the costs of materials and services were remarkably accurate which was really helpful in planning the budget. He would never insist on a particular solution that would suit his team but would rather suggest a range of material and service options and explain all pluses and minuses. It was a great surprise when he offered a very generous credit for the repairs and renovations they performed. We could not have been more happy with the final product. The house also needed quite a number of external repairs that were done by subcontractors of the New Concept Home Improvement. Tigran knows the right people and directs their work with the same degree of attention and responsibility as internal repairs. A few years later we discovered termites in the house. Yes, it happens in real life in Maryland. We knew already whom to call and were not disappointed. Tigran made an estimate the next day and his team replaced a few beams and fixed the floor, a wall and two sliding doors in less than a week. Painting the whole den took two more days. Since then a number of less dramatic issues arose with our house. We knew whom to call and did not have to look for new contractors because the New Concept Home Improvement is highly reliable and is fun to deal with. read more

After interviewing several contractors for a master bathroom remodeling project, I selected New Concept Home Improvement (NCHI) for their commitment to meeting a tight schedule, willingness to work with me buying and staging the material, and hitting my target budget. I did not have a chance to interview other customers, so I had to trust their website and Yelp testimonials. I was not disappointed in the least! Due to the shabby work of my prior contractor 20 years earlier, my floor was rotting through and causing water damage to the bathroom and living room downstairs. NCHI assured me with an intelligent, thoughtful approach and were very proactive in recommending different shower/tub/tile combinations that was within my budget. Tigran, the owner, was extremely responsive through the entire process, even while on vacation with the family! They had a good team of suppliers and subcontractors who were fast, professional, and quality oriented. The most impressive part of their work was the extremely professional (almost artistic) installation of the flooring, shower, shower insert and tub surround. It blew me away as well as my wife and anyone who has seen the work. The quality of work rivals that found in a four-star hotel. The space was completely transformed. NCHI handled the plumbing, vanity installation, and several other odd jobs related to the water damage. They completed a long punch list of items and then some. I would highly recommend NCHI for any bathroom, kitchen, or basement remodeling project. read more

My husband and I needed a contractor to replace the existing carpet with hardwood to match the main level of our new home before we moved in. We had several companies look at the job and give us quotes. Almost every company started with "this is a big job" all needed 2 weeks to get it done and were priced on the high side. Tigran from New Home Concepts came out and looked at the job and told us he could have it done in a week or less and his price was significantly less than the other companies. We were skeptical and asked what kind of wood he would use and how many employees would be working. He assured us that the flooring would be authentic hard wood and that the job would be done in a week or less. We are very happy that we decided to go with New Concept Home Improvement. The staff was pleasant and worked really hard, the job was done in 5 days and the floor looked beautiful and matched the rest of the house perfectly. Tigran and his crew are wonderful to work with. It is hard to find a company that is honest, hard working and charges a fair price for the work, we found all of these qualities when we hired New Concept Home Improvement. They did such great work that when we finished our basement, we called them again and they did our basement flooring. Again, our experience was pleasant, they worked really hard to get it done quickly and the price was very fair... I recommend them to all my family and friends and everyone always has nothing but great things to say about this Contractor.... Lisa T. read more

My husband and I hired New Concept Home Improvement to renovate the kitchen in our new house. Tigran and his company did an incredible job and we recommend them to anyone who has any type of home improvement need. They were able to complete our kitchen renovation faster than anyone I've ever heard of. Plus whenever we had a request or need throughout the rest of the house - they handled it all: painting almost every room in the house, getting a natural gas line installed outside for grilling, and any plumbing and electrical tasks. The people Tigran connected us with for the countertop and backsplash were great too, which made the process so much easier. Tigran was always willing to offer suggestions to help make our kitchen unique and functional, such as moving our 2nd refrigerator to the basement and creating a bar area in its place. We are so grateful for Tigran and his team. They are professional, hard-working and creative. Most importantly, they did a beautiful job on our kitchen! We highly recommend them and will definitely be working with them in the future!! read more

I recently hired New Concept Home Improvement to renovate my kitchen and I couldn't be happier with the results. From start to finish, the team at New Concept was professional, reliable, and truly committed to making sure that every aspect of the project was completed to my satisfaction. The contractors who worked on my project were skilled and experienced, and they were always respectful of my home and my family's needs. They kept the job site clean and organized, and they always took the time to answer any questions I had. Overall, I would highly recommend New Concept Home Improvement to anyone looking to renovate their home. They truly exceeded my expectations, and I would definitely use them again in the future for any home improvement projects I may have. Thank you, New Concept, for transforming my kitchen into the space of my dreams! read more

I highly recommend Tigran and his team! I came to New Concepts with a tight timeline to complete the remodel of two full bathrooms and not only did they complete it on time, but finished an additional half bath as well. They were responsive and flexible to needs and requests, professional, and collaborative with the design planning and ordering. Their attention to detail was impeccable and they completed everything to the highest standard (even fixing unexpected issues that arose from previous construction errors). The overall cost was very competitive and communication was always clear about changes to material cost, etc. I can't recommend this team enough, I will definitely be asking them back for future projects! read more

We've got to know the New Concept Home Improvement owner first time when we wanted to remodel our garage into a guest bedroom. We were extremely pleased with the price offered, the reliability of the constructors,and the quality of work. Also, this group does everything on time and quickly, and cleans thoroughly after the work is done. We now keep asking the owner every time we need some help on the house. Since the first remodelling, they successfully did another one: opened the space between kitchen and dining place, and then they did a very nice job on updating one of our bathrooms. Plus many smaller projects - we can always rely on these contractors. read more

New Concept was absolutely the most professional organization we've dealt with during a time of crisis. We had a complete flood of our basement and complete loss of all property in the need for a complete remodel after the major flood. We had water mitigation companies and construction companies come in and provide quotes and estimates and timelines. Everyone was significantly more expensive and their return times were twice as long as New concept. Within one week our water mitigation and removal was complete dry and ready for reconstruction. Another week and we had a remodeled basement. I wouldn't go with anybody but new concept. read more

We hired New Concept home improvement for entire house renovation. Tigran and his team did exceptional job. New Concept entirely remodeled our bathroom and it couldn`t be done better, so happy. They handled our kitchen, bathroom, basement renovation as well as painting, stairs, rails and etc.. As a family running business they could keep very reasonable prices. Tigran was very easy in communication. I took all his advises I don`t regret.. They met all deadlines and completed entire project right on time. We highly recommend them and will definitely be working with them in the future!!! read more

I hired New Concept Home Improvement to do a whole house renovation and extension job. I am very impressed and very satisfied with their work. Starting from the beginning, their contract paperwork was clear and professional. Their execution of contract was transparent and within schedule. Their craftsmanship was excellent. Their handling of permits and inspection was perfect. I don't see anyone else can pass inspection with only one inspecting. Their work was focused on details. And materials are in very good quality. I highly recommend them to my family and friends. read more

New Concept is extremely fast, responsive, and provides quality solutions that make sense for your situation! Tigran always provides multiple possible solutions and the pros and cons of each solution, as well as a recommendation on which solution is best for your situation! New Concept saved my driveway, basement, and utility room areas by quickly and completely fixing a major drainage issue with my driveway drain and the drainage field causing the issue. Since their help I have yet to have ANY issues despite major rain, snow and water events. Excellent team! read more

I am immensely grateful to New Concept Home Improvement Company for their exceptional flooring services. The transformation they brought to my home is truly remarkable. Their attention to detail and craftsmanship resulted in flawless flooring installation. I am sincerely thankful for their professionalism and expertise. New Concept Home Improvement Company has elevated the look and feel of my home with their outstanding flooring work. I highly recommend them for all your flooring needs. Thank you! read more

New Concept Home Improvement came out to do a great renovation of my Kitchen. I think they handled everything really well including the selection of materials and architecture design. They really helped me organize it all. They were also kind and courteous. We really enjoyed working with them, and we really liked our project manager, Tigran. I love how theKitchen turned out, and I would recommend them. This was our first time using them. If we had to, we would use them again in the future. read more

I've never had such a wonderful experience with a contractors ! We had a big renovation project which was including kitchen , two bathrooms and hardwood flooring all entire house. The job was dirty and they made a lot of effort to keep the place clean ! We where very happy with all the job they've done and the price was very competitive . It is rare to fined a company like New Concept Home Improvement these days . Great customer service and quality of workmanship! read more

We hired New Concept Home Improvement to finish our basement. They did such an excellent job that we had them come back and remodel both our master and the guest bathroom from top to bottom. We also had them put in a tile kitchen floor and backsplash. Everything was done so professionally, that when my neighbor came over to see it, she also had her master bathroom done. Tigran and his crew were the best. I HIGHLY recommend them. read more

They did work on the kitchen, half bath and flooring a few months back. Good quality professional work, reasonable price. The work has held up well so far so no complaints really. I was in and out of town for work and sometimes out of contact but they were still quick to respond which was a pleasant surprise. read more

For our house in Bethesda, we started with remodeling one bathroom, went on to a second, and then a third. We were so happy with the results, we ended up doing the entire kitchen, basement, and back porch, too. Reasonable prices for each project and we love the final results. Highly recommend. read more

New Concept Home Improvement is a top quality company. They make sure their customers are fully satisfy. They listen and make sure you are clear on the possible options and limitations. Their pricing is reasonable and their work is first class. You will not be disappointed. read more

Hired New Concept Home for basement finishing. Extremely happy with excellent quality work and reasonable cost. Your can immediately see the level of experience and attention to details for a long lasting improvement. Sensitive to COVID requirements. Highly recommend it. read more