Above and beyond...read to the end! Ethan from New American Home Improvement reached out to me about possible storm damage to my roof. I was not sure I would have any since my roof was only 10 years old, but thankfully he came to look for me. I ended up having hail damage to my roof, gutters and fascia. He was able to right up information and get things rolling with my Insurance. It gave me peace of mind to have someone handle all the paperwork. But the biggest peace of mind came, unknowingly, when he told me exactly what the legal process was and what is and is not ok to happen next. I was heading out of town the same day. While I was gone, all of a sudden without an appointment, a phone call or any notice, an unidentified person was up on my roof. My teenage daughter was sleeping and called me in a panic. I called Ethan immediately to find out if it was an adjuster from his company or the insurance and he immediately took action to find out. It was not from his company so he came over immediately to my property to see what was going on. I called my Insurance company and they also said it was not their adjuster, so I had my daughter call the police to make a report. Ethan came over and stayed until the police came to talk to my daughter incase they had questions. He also went up on the roof to recheck what, if anything had been done up there. He then re-contacted me to update me on what he found and that the police had taken down the info. I was on the phone on and off with my daughter and Ethan the whole time and this gave me and my daughter Great peace of mind during this whole unplanned part of the process! Definitely Above and Beyond. Thanks for the personal service and support! read more

I recently had the pleasure of working with New American Home Improvement, and I couldn't be more pleased with their service. From the very first consultation, their team was professional, knowledgeable, and truly dedicated to getting the job done right. They provided a detailed estimate and were transparent throughout the entire process. The roofing crew arrived on time, and they were courteous and efficient. They worked quickly and with great attention to detail, ensuring that everything was completed to the highest standard. I was especially impressed with the quality of the materials they used, which has made a noticeable difference in the durability and look of our new roof. The project was finished on schedule, and the cleanup was thorough - they left my property looking spotless. What really stands out about New American Home Improvement is their customer service. They went above and beyond to make sure I was completely satisfied with the work, answering all my questions along the way. I highly recommend New American Home Improvement for anyone looking for a reliable, professional, and top-quality roofing company. I'm so grateful to them for such an exceptional experience and will definitely be using them again for future projects! read more

When I was first solicited by Tom Kolodziej at New American Home Improvement, I was a bit skeptical. I just couldn't fathom that my insurance company would replace my roof and I'd only need to pay my deductible. It also seemed to be "too good to be true, so it must be a scam". I did some research and talked to my insurance company and learned that New American Home Improvement was company in good standing and my insurance company had worked with that New American before. My insurance company said that this approach (going thru a company like New American) was very common. Everything Tom promised me up front about the process was EXACTLY how it went! My roof was installed in one day and the crew cleaned up every little scrap around my home. Tom assured me that it won't take a lot of my time putting this all together and he was absolutely right! New American Home Improvement just took care of all the details and made this project so easy! I'm so thankful that I answered the door when Tom rang my bell a month ago. It's a huge WIN! Thanks, Tom, for making this process so easy and successful! If you are looking for a company you can trust to work on your home, you can trust New American Home Improvement! read more

From the first day we thought of inspecting our roof for wind/hail damages to until the new beautiful roof was installed, New American Home Improvement did provide us an exceptional service. I did see Patrick in our neighborhood and talked to him about inspecting our roof. He did stop by the same day. Called insurance and started the process right away. He is the nicest home improvement sales person we have ever seen. Not pushy at all. Very knowledgeable and professional. He came back again for the day insurance inspector came in to see the damage. A few weeks later we got a call from Sam and Aron confirming the material delivery and installation date. I asked a lot of questions and they answered all of them without a hesitation. Installation crew was here by 7:30 AM and they are done by 3:33 PM. They were punctual and professional. The day after the installation Aron called me again and asked if I have any questions or concerns about the installation. I had none. They have done an awesome job. If I have any exterior improvement project in the future, I would call New American Home Improvement first. I would highly recommend this company. read more

A friend had recommended that I contact New American Home Improvement and Josh, their specialst, to evaluate my roof's present condition after the August 10, 2020 Derecho storm of wind, water, and hail damage it sustained, He and the NAHI team explained what was involved in replacing it, the top quality materials required for my new roof, and worked with my insurance company to get the job done. The installation was well organized and all materials were here on schedule. Oscar and his installation crew arrived the next morning, placed tarps over the grounds to collect the project's debris, removed the storm damaged roof, and promptly installed the new roof. Next the roofing crew cleaned up all the debris, cleaned the gutters, and removed the tarps. The PROJECT was COMPLETED in ONE DAY and LOOKS GREAT! Recommmend that you contact Josh at NAHI for all of your roofing needs. Unlike many other companies that I contacted, New American Home Improvement knows how to handle your case in a prompt, professional manner. Thank you, NAHI! read more

I had the pleasure of working with Barry and Aron from New American Home Improvement for my roof replacement. They were very professional and helpful while walking me and my wife through the process until the job was complete. Barry was our Public Adjuster and represented us when working with the insurance company. He kept us updated on the progress, completed the inspections, and provided guidance when needed. Aron was very detailed and great on explaining the work that needed to be done. He oversaw the entire project from start to finish and made sure the job went smooth. Both Barry and Aron where always available via text, email, or phone for questions and responded in a timely manner. The crew did a great job and completed the work in a day. They were respectful to neighbors and made sure the debris was picked up and surroundings clean. Overall, I would highly recommend New American Home Improvement for any services they provide. read more

The entire process was so seamless and smooth. The personal care and thorough explanation of the process was simply stellar. Chad was very kind in being sure we understood the process of repair and finances clearly. I especially want to shout out to Tyler. Such a kind heart who also helped personally with something I needed. He has such a servants heart and genuinely cares for people. Very wise for his years and just the real deal. Gavin was also wonderful and kind. Aron knows his stuff. Barry was nice. I was personally blessed by all the people we came in contact with. It can be a pretty upside down world these days but the people at New American Home Improvement give a glimpse back to the time when life was simpler and people actually took the time to care about others. Oh, and a new roof and gutters is cool too, but I was most impressed with the people. Thank you kindly. read more

I'm very very happy with my New American Home Improvement experience. Jeff was an awesome guy and was able to explain the issues with my roof and told me every thing he could do to help improve and repair it. He was easy to talk to and very professional and was in constant contact with me. They installed my new roof in less then a day and it looks amazing. The crew was amazing as well, they knew how to work as a team and had everything up and down in no time. Not only did they do my roof on the house but also my garage and it looks just as good. They were careful not to make a mess and they cleaned up afterwards really well. All completed , I'm really happy I answered the door and talked to Jeff lol. I highly recommend these guys and I know if there is anything I need done in the future I know I'll be contacting New American Home Improvement. Thanks guys! read more

I recently had the pleasure of working with New American Home Improvement, and I couldn't be more satisfied with the experience. Aron and Chad, who I dealt with most, were both exceptional in their professionalism and dedication to delivering high-quality work. They took the time to explain each step of the process, ensuring I understood everything that was happening, and they were always willing to answer any questions I had. Their attention to detail and commitment to getting the job done right made a big difference in the outcome. The project was completed and the end result exceeded my expectations. My home looks better than ever, thanks to their hard work. I highly recommend New American Home Improvement. Their expertise, clear communication, and excellent customer service truly set them apart. read more

I can't express how Happy I am with New Home Improvement!They were very Helpful thru the whole claim process and my new roof and siding looks Amazing . The crew did a great clean up Job. They defiantly were not like other companies that try to get u to go with them by saying I would not have to pay my deductible I had 3 other companies knock I on my door trying to sell me that way and being in the insurance business for 20 yrs that is a big No NO this company was upfront and explained what was expected and all I was responsible for was my deductible. I can tell you I will defiantly recommend them to all my friends as well as Family . They are all about taking care of the customers needs and it's hard to find that these days!! Thank you New American Home Improvement for such a great experience ! read more

My experience with New American Home Improvement was good from start to finish. This was my first roofing experience, so I did not know what to expect. Once my insurance approved the roofing, NAHI took care of the rest. I received a call a week before letting me know when the material would be delivered as well as when the guys would show up to install the roof.  Communication was great. work was done in 1 day, and I received a follow up call after the roof was completed to explain next steps. This was a great experience.  Please do not be afraid to ask questions.  This being my first roofing experience, I had many questions that NAHI answered before the job was started.  Overall, this was a great experience and I highly recommend NAHI for your home's roofing needs. read more

Would like highly recommend New American Home Improvement and their team. One of the key aspects that stood out to us was there punctuality. The efficiency and organization displayed by the crew were impressive, and they worked diligently to ensure the project stayed on track. What sets New Home Improvement apart is their commitment to customer satisfaction. So far they were very transparent and communicative, also have kept us informed about the progress and addressed any questions and concerns promptly. Furthermore, the cleanup after the roof replacement was thorough. The crew ensured that our property was left clean, with no debris or materials. Thank you again for your commitment to excellence, punctuality, and exceptional customer service. read more

This company was a huge helping hand for us when we needed it most! They were very polite and professional in all of our interactions. Everyone I was in contact with through the entire process was helpful and had all the answers to any question we had about anything. Once our initial claim was made they were great in handling things between themselves and the insurance company but always made sure we were in the loop with what was going on. The work was completed in a very timely manner, and by that I mean they had all the supplies delivered and literally had the job done in a day. Clean up included. We were very happy overall with our experience with New American Home Improvement and would not hesitate to call them for future jobs. read more

We were amazed with the New American Home Improvement company. Aaron is taking care of our property and he is easy to deal with and very professional answering all my questions and concerned. They installed new architectural shingles roofing and vinyl sidings with a high quality materials. Our home looks great and cool that added to the value of the house that looks nice and decent. The crew was fast and effective, they also did a thorough job of cleaning up to put our property in place. All work was completed , me and my wife Lyn are so happy and satisfied after the job has been done. Thanks also for Tracey and Renee and all the rest of the NAHI staffs. 5 star super service. Would highly recommended. Thanks so much read more

I have worked with Jason, Tom, Aaron and Renee from the office. They were all extremely helpful in getting this moving forward. I thought it may be too good to be true, they made the process easy and smooth and they talked and worked out everything with the insurance. The customer service in the office are so nice and very peaceful to speak with. They are not pushy they are really looking to help you. They helped us with the roof color. I thought when they showed up they were just trying to sell us a dream. They made our dream come true. Our roof shingles were from the 90s and starting to crumble due to weather throughout the years and the wind and hail storm did a number and NAHI came through in the right time. read more

I met with multiple contractors to assess damage to my home after a severe hailstorm in July of 2017. Jason from New American Home Improvement conducted the most detailed inspection of the damage and gave the best explanation of the claims process. He also helped us to report the claim to our insurance company. Both the roof and siding installations were done professionally and with high quality. There were schedule delays due to a re-inspection of the roof (which Jason helped to resolve) and inclement weather, but those delays could not be avoided. Jason also was very prompt in helping to complete a follow-up repair. I can give New American Home Improvement my highest recommendation. Bob S. read more

our home suffered extensive damage do to a microburst. Needed a new roof,siding and gutters. We didn't know this contractor but took a chance. Good choice. They repaired everything to my satisfaction. Enough workers were sent to complete each project in one day. Terrific!!! Some folks like to have the work done on the cheap and pocket some of the insurance money. I expected to pay my deducible and the only other thing I paid for was extra things that I wanted done. Otherwise what the insurance company paid is what I was charged. As a side note, a tree fell on my roof and caused damage. New American Home repaired my roof quickly, long before many other homes in the area were repaired. read more

New American home Improvement I want to thank you for the incredible work you did in our house. Gomez family thanks you for your attention at all times, every time I had any questions or doubts, whenever I called the person who so kindly came to knock on the door From my house to offer us his services, he always answered kindly and another thing that impacted me was his speed and cleanliness in his work, I really recommend them, they come knocking on the door of his house, someone from this company have confidence, they are safe and fast, thank you for your Incredible work, rest assured that if I need your services again I will not hesitate to call you THANKS read more

New American Home Improvement came to my home and offered to do a complimentary inspection of my roof, which was damaged due to the 2019 hail storms. They were very thorough in showing me the damage, and what needed to be replaced / repaired. They than managed the whole process of contacting my insurance company, getting the insurance companies approval for the replacement / repairs, and doing the work to a very high standard and with the best quality materials. Very satisfied with everything about New American Home Improvement and would use them again and strongly recommend them to all. Extremely professional organization and staff. 5 Star!!! read more