Wanted to update this review and say my car has still been serving me well 2 years later. No secret…read moreproblems found after my purchase, even now. Just things that are my fault (like, running into a tree stump at 2am.) But seriously; great people here! Recommended a few of my friends here for their used car shopping, and they haven't had any surprise issues pop up either. Highly recommend!

Follow up review of my first review. Aaron the owner contacted me after many weeks of ignoring my…read moremajor issue with my Sonata. He finally realized my situation with my car. I use my car to make a living. He and I came to an agreement to deal with the major oil consumption issue. Currently, Hyundai dealer service manager is trying to assist me with Hyundai Corporation. So far no answer yet. Aaron already installed some parts that the car was missing when I purchased it. He is sincerely trying to help me. I am great full for his willingness to deal with my issue. Only wish nothing but succes for his dealership! I just wish Aaron contacted me from the beginning. But it is never too late. I am a loyal person. I f I feel I was treated fairly, honestly, with integrity, I will show my loyalty. Yes, I will do business with Aaron and his dealership again. Thanks Aaron.

I recently purchased a used Outlander from Lewisville Mitsubishi, and it was truly the best car…read morebuying experience I've ever had. From start to finish, the team was professional, straightforward, and respectful of my time. There was no pressure, no games, just honest communication and a genuine willingness to help me find the right vehicle. The entire process was smooth, transparent, and surprisingly enjoyable. If you're looking for a dealership that treats customers the right way, I highly recommend Lewisville Mitsubishi. I couldn't be happier with my Outlander and the experience overall.

Although the purchase process of my Mitsubishi went pretty well and straightforward and I like the…read morecar, I've found that the interior plastic trim items are total junk. I got so tired of trying to put them back on, I started putting them in a box and now I've got about 8 or 10 pieces of random useless plastic items in a box. When I asked about having them replaced, I was told that they weren't included in the warranty. I don't get that. They are NOT wear items, like tires. And the service department has performed more poorly than any other dealership I've ever worked with, unless it is something super routine, like an oil change. Unfortunately, that doesn't bode well for future purchases of a Mitsubishi, at least here.

You know when everything is going well on life and out of nowhere your car starts having problems…read more My car wouldn't start so I needed a new battery. I called the dealership and found out I still had warranty on the battery. Which I was like thank God. Mind you I needed an oil change as well but I had been putting it off until payday. Jason S. was very helpful and caring. I guess he could see that life was lifing and they took care of my oil change as well as my battery. I appreciate you so much Jason as well as the service department!

We've been loyal customers at Lewisville Autoplex Mitsubishi for years because Tyler treats our…read morefamily like family. Unfortunately, yesterday, the Service Manager Doug Williams gave us a hostile, deeply manipulative experience. We brought our new Outlander (39k miles) in for a brake warning and received an inflated $3,600+ quote full of optional maintenance. When we declined, Doug became aggressive, claiming we couldn't leave with our car and forcing us to sign a waiver just to get our keys. They then intentionally stalled us in the waiting room for TWO HOURS without performing any work. Instead of honoring Mitsubishi's 5-Year/60k warranty on a failed caliper, Doug resorted to high-pressure bullying. As a Black, LGBTQ+ couple, the blatant disrespect made us feel entirely targeted. See Tyler, but stay far away from Doug.

Only had a diagnostic for $100 no repair. But the staff was very friendly and helpful…read more Update, returned for water pump replacement, was promised a warranty replacement. Update 2, it leaked again 1 year later but the shop fixed it with no charge. I got some other repairs fixed at the same time and the staff was friendly as normal!

German Drive are true professionals and courtesy from the first time contacting them and keeping me…read moreupdated with the repair of my Audi. DEFINITELY entrust your vehicle to the German Drive family.

Do not come here unless you want your time wasted! Told him…read moreto get the paperwork ready i'll be back in one hour. He said "not a problem" Came back waited for 20 minutes to find out they did not run my credit or get anything started.

I purchased a brand new EV6 from Moritz Kia in 2023. It has had nothing but charging issues since…read morewe received it. This dealership has attempted 8 repairs and still faulty. It hasn't been drivable since November 2024, which was 9 months ago. Kia agreed to repurchase this vehicle in February and has dragged their feet at every step. At one point, customer care told me the process was completed. At this point, Kia owes me over $20k and I will be finding an attorney. I tried to work with Kia in good faith but they don't want to do the same. Avoid Kia/Hyundai EVs, they are broken and the dealers will lie to your face. Look up Kia / Hyundai ICCU recalls and save yourself a lot of time and trouble. AVOID AVOID AVOID!!!

This group of Technicians for Automobiles has been great and the service outstanding. The…read morepersonnel have shown continued attention to detail as well as fairness with the time spent and cost associated with all my auto needs. Thanks for the opportunity to evaluate this service.

They blew me off and stranded me. I brought my car in on Friday to diagnose an issue. Since their…read moreyelp listing shows a customer shuttle, thought I'd try them vs the dealer. They drove me home after a while when someone came in to work. Since I needed a ride back to the shop and hadn't heard from them, at 4:50 I called and they said they were unable to replicate the issue and I could come get it or let them keep it until Monday. I said I needed the car and couldn't leave it and needed them to pick me back up. They said they'd call me when they were on their way. They didn't call. Mailbox isn't set up. No call forwarding. So I currently have no car and had to cancel plans, but who needs a car in Texas? /s This complete lack of respect is disgusting.

I did extensive research on both the vehicle and dealerships (near and far) before I began…read morecontacting dealers to inquire about vehicles. I contacted Clay Cooley VW of Lewisville, in part based on prior ratings, to inquire about one of their existing new vehicles. Brendan Shafer was my sales contact. I have nothing but great things to say about Brendan. He's knowledgeable, professional, and was genuinely interested in making sure I got the right deal on the right vehicle for me. I personally mattered to him and wasn't just another sale. During the entire process he was attentive, low pressure, followed through on my questions, and never dropped the ball. If you're interested in purchasing a new car from CC VW Lewisville, I would highly recommend asking for Brendan. John Chapman in the finance office was also exceptional. He thoroughly explained my options, was very easy to work with, offered me options on additional products which might add value (my choice/no pressure). The entire process was simple, efficient, and seamless. I honestly believe this dealership does put high value on the customer and the customer experience. A+ from my point of view.

Quoted me 1500 dollars to change Fan and an oil change, part was 120 and I replaced it in 20…read moreminutes myself

Honest shop. Clear, friendly and professional communication, reasonable rates for good work and…read morethey don't recommend anything unnecessary. Highly recommend this business!

Single mom maintaining 3 vehicles and Gierisch Bros. takes care of me every time! They get my cars…read morein and out quickly as well.