Robert is extremely helpful, knowledgeable and willing to help consumers with a damaged or…read more"injured" cell phone. I would use him again and would highly recommend him. My issue was a dead Pixel 10 Pro XL after 90 days and he determined what the issue was when my carrier could not. There's more to the story but Robert's the one you should go to! Go directly to Indy Phone Doctor and, per the Monopoly game, don't go to "Jail". ;-)

This place is honestly a joke. Not once but twice has my mom brought her phone here and the repairs…read moreonly temporary. First time less than 3 weeks, second time less than 3 hours. And the customer service isn't good. You bring the phone back to get "repaired" again and they charge you more because it "left the shop working". To me it's just unprofessional, and money hungry to charge for a repair that needs fixed twice . Won't be back, won't recommend. They're also very vague with what they do repair, they say they order parts , replace things and do all this and that. But you never exactly hear what was done. It's not written down it's not answered when you ask the owner . They say they have "paperwork" but no copier . The paper work has no details. No pre inspection notes , no parts no replacements . Phone battery died after it left the shop, worker told me it left with good battery #s and it's extra charge to replace the battery. Note says it was shown and documented Low battery numbers yesterday, didn't mention it , didn't show paper work till I asked for it today . NOTHING . A joke . Scam scam scam.

This is a family run business and is also a UPS access point…read more I found this place when my macbook charger broke and I needed to get a new one. A brand new one cost $80 and I didn't think it was worth getting it for a 5 year old laptop. I rang up this place and they told me that they sold genuine apple used chargers for laptops. They were also able to bring it down to half the price of a new one, which really fit my needs. Also, I know that they buy back genuine apple products. I sold my iphone back to them. I would recommend this business. Service was quick. I was in and out of there in 10 minutes, on both visits.

I had a connection part for a camera damaged and sent it to another store at the beginning. The…read moreother store replied that they couldn't fix it and I sent my camera to ApDori. ApDori was so helpful that they discussed each detial in the fixing plan with me and finally fixed the camera! The price was also fair enough, which is actually lower than I expected. Definitely recommend!

It is never pleasant when your computer has issues and will not work properly. After investigating…read moreseveral computer repair shops in Carmel/Indy area, I decided to try Indy-Tech. Charles is a very pleasant man who talks normally......not like a computer geek. He is a nice family man and is very knowledgeable about all types of technology's. It only took Charles a few minutes to determine my operating software was corrupted and he offered to install a brand new Windows operating system. One hour later, the computer was ready to pick up and everything worked great. Their prices are very reasonable and their quick response to my computer issue was a blessing....especially during the holiday Iwith so much going on. Thank you Charles. I will be recommending you to others and I will certainly rely on your expertise in the future if needed.

Charles was great and reassuring that he would get the job done. My new laptop screen is like new…read moreand would 10/10 recommend!

After my 3 year old decided to throw his iPad and crack the screen, I had to make a decision. He…read morecould live life without an iPad or I could listen to him whine and cry all day, especially on long car rides. Well, against my better judgement, I decided to get his screen replaced. I shopped around to get the best deal and this place ended up having the best price. They also had a relatively quick turnaround. I was quoted 3 days, but it was ready within a day, which was nice. They fix all types of cell phone, tablets, and computers. Not only do they fixed cracked screens, they sell used/refurbished products as well. They also do general repairs like battery replacements, fixes charging port or software/boot up issues. The shop is kind of tucked away in a small strip mall, but not too hard to find. They were very responsive to my request and needs. I called an asked them how much it would cost and they gave me a straight forward answer. The man working the counter was very friendly and helpful. My kids iPad was as good as new and now has a new life. Having two young kids, I am sure that this will not be the last time that I will need a screen repaired. This will probably be my first stop when I do. I highly recommend checking out this place for your cracked screen needs.

My phones battery randomly went out the other day and i was expecting a really long and tedious…read moreprocess to get it fixed but it was really easy! Just came in told them the problem and it was fixed a couple hours later. Everyone was very nice and professional and the prices were good!

This place is very shady!! I took my laptop in for a repair they tried to over charge me for work…read more When you come in you sign a sheet saying if it's under $50 they'll fix it but it it's over $50 they have to call and ask what you want to do. Well I go in and they tried to make up some excuse as to why they didn't call. They un-fixed what they did. They also give you copies of windows that Microsoft has disabled due to abuse. I really wish I could give a negative rating. It's so obvious they don't care about the customer and that they all hate there jobs. You walk in and they are like "wtf are you doing here". And they try and charge for there screw ups. Just don't go here. They are also known as Asset Recovery and Recycling - arrindy.com

Discovered two days ago that there is no webcam, despite the visible webcam on the machine…read more Additionally, the machine refuses to start without a warning (each time) about the wrong date and time. The machine does not display the correct date/time even once corrected. Will be addressing this with store over the coming week.

Very Knowledgeable staff. When I had an issue with my 3D printer, the return process was simple and…read moreeasy.

I had a recent experience at this store that left me feeling very uncomfortable, and I'm curious if…read moreothers have experienced something similar. I visited with my husband to purchase an item that I had already planned to buy and had the cash for. While I was the one asking questions and making the purchasing decision, the employee consistently directed conversation and responses toward my husband instead of me. Even after my husband clearly stated that I was the customer handling the transaction, I still wasn't addressed directly. It did feel dismissive and not aligned with good customer service. As a customer, I think it's important to be acknowledged and spoken to directly--especially when asking questions and making a purchase. I didn't purchase the item I wanted directly due to this man's behavior.

they replaced my computer but provided some of my original componentry (kept a fairly Fancy video…read moreboard) and restored the data from my system which would not come back after a reboot. Provided an upgrade to microprocessor which allowed an upgrade to Windows 11 as my system was old. Unexpectedly quick turnaround which I really appreciated so I could have my computer for the weekend. I asked around and found another person who was also happy with their service. I'll be coming back when needed.

I have used the great guys at Wright Tech to replace MacBook screens & fix my HP Pavillion PC…read morebattery woes. They are pros! So good at diagnosing & quick at repair turnarounds. I moved to Westfield & yet I make the drive because I won't take my computers anywhere else.

Super fast and friendly service! They fixed my phone screen perfectly and made the whole process so…read moreeasy. Highly recommend!

Best Buy, AT&T and others could not resuscitate my iPhone…read morestuck in an apple logo start up loop- but Dustin came to the rescue and had my phone up and running in about 5 minutes. Priceless data and photos were salvaged for $25. Thank you ishop - you are 3 for 3 on device repairs for us !

Skyler from the Apple Store at the Fashion Mall in Indianapolis, is fantastic. He was very helpful,…read moreknowledgeable, and THOROUGH. He helped me through an update/purging situation on my Mac with kindness and absolute patience. He would not allow me to leave the store without "getting me to the end of the diving board" as he stated. He tried everything until my issue was resolved. All I needed to do was start the 2 hour update upon returning home. He gave me precise instructions and set me up for success at home. Thank you, Skyler.

This store is EXCITING and even more exciting if you are an Apple person. They display all of the…read moreApple products so you can have an on hands experience. They also will help you with your Apple products if you don't understand them and if you want to be an apple expert, they even hold classes to teach you how to use their products. When ever I tell that to my friends they are shocked because they didn't know they held FREE classes. The fashion mall can be a little overwhelming but there is an entrance to the Apple Store without having to go inside the mall. You really have to check this store out. They are always busy so if you will want to make an appointment ahead of time if you need help with your Apple products or you will have a long wait if you just walk in.

After examining and diagnosing my PowerBeats Pro ("device") MacExperience breached a written…read morepromise to repair my device. On August 15, 2024, I brought my device into a MacExperience shop with a pairing issue. The clerk observed the pairing issue and advised that my item was under warranty and would be repaired. The "system" was down, so I hand wrote my name, email address, mailing address, and phone number on a sheet of paper that contained no disclaimer or "fine print." More importantly, the clerk, after examining my device, wrote "won't pair" as my device's issue. As detailed below an shown in the exhibits, MacExperience (1) confirmed the diagnosis and (2) provided written assurance to repair or arrange for the repair of my device. On August 16, 2024, I received the following update from MacExperience: "Our technicians have diagnosed your repair and ordered part(s). Once the part(s) have arrived, the technician will begin the repair and you will be notified when the repair has been completed." (See Exhibit B). On August 19, 2024, I received the update that, "Our technicians have shipped your device to one of Apple's repair centers for repair. Most mail-in repairs take 5-10 days from the time they are shipped to be completed and returned to our store." However, MacExperience, notified me that would not honor their written promise because an Apple technician detected "liquid damage" with no further explanation. Neither the MacExperience clerk nor I observed any liquid damage when the MacExperience clerk examined my device; again, after examining, he wrote "won't pair" on the intake form. When pressed on honoring its written promise, MacExperience blamed "automated notifications." Keep this lack of integrity in mind when determining where to go for a Mac repair.

These guys really saved my cheese when my trusty 9-year-old MacBook suddenly bit the dust last…read moreweek. As a freelance writer, my laptop IS my livelihood. I couldn't start it up at all (nor could the Apple Store), and desperately needed to access a bunch of work in progress, invoices and other valuable info from my desktop. (Full disclosure, I went to another provider first, but they wanted to send my whole laptop off somewhere remote for evaluation and I wasn't comfortable with that.) I dropped it off here and they called within 24 hours to let me know they were able to recover pretty much everything I needed. I picked up the old laptop and an external HD with the data saved onto it later that day. These services aren't cheap, but the quick and successful recovery was totally worth it to me.