Outstanding Auto Body Repair and Customer Service!…read more I couldn't be happier with the incredible work Adrian and the entire team at C&G Specialty Auto Repair & Auto Body did on my 2006 Mercedes-Benz SLK55 AMG. The front bumper had been badly damaged, and I honestly wasn't sure it could ever look the same again. The results exceeded every expectation. The repair is absolutely flawless--it looks brand new, as if the damage never happened. The paint match is perfect, the body lines are spot-on, and the craftsmanship is simply first-class. What impressed me just as much was the entire customer experience. From my very first phone call, everyone was courteous, knowledgeable, and professional. They provided an accurate estimate for both the cost and the repair time, kept me informed throughout the process, and delivered exactly what they promised. That level of honesty and communication is becoming increasingly rare. When I picked up the car, I was amazed to find they had also cleaned the interior. It looked and smelled like it had been professionally detailed. That extra attention to detail says everything about how much they care about their customers. Adrian and his team have earned my complete trust. Their customer service, professionalism, courtesy, and commitment to quality simply cannot be overstated. If you're looking for the very best in auto body repair, look no further than C&G. I don't give compliments lightly, but this shop deserves every one of them. Five stars without hesitation. Highly, highly recommended!

Outstanding service at a very reasonable price! They repaired some body damage to my car a couple…read moremonths ago - and every time look at the car I say can't even tell it was damaged or where it was impacted. I also was really impressed with their very fair pricing. Great experience all around. Thank you Adrian! A+++

They're on top of their game . Best in business . They took care of me . Treated me like their sons…read more. Investigating the car issues like a true homicide detective!!!!

I recently came here based off reviews and am glad I did! I want to pay it forward to the crew at…read moreR&G and leave a review for their great service! My 2016 Mazda 6 needed a replacement on the tensioner and serp / pump belt. My car runs like a top and am very happy with their work! These will be my new go to guys for any mechanical work I need done on my or my family's car.

Everything went well, customer service was great. These guys had the best prices in the area. I…read morecouldn't have found a better deal. They fixed an issue with my right rear wheel bearing and at short notice was able to repair and replace my driver side mirror. There are a lot of cars in the lot but if you make an appointment they'll honor your appointment time slot and take your vehicle in immediately. Be careful on pulling into the driveway, it's a sharp right and traffic flow pretty steady on the Main Street; if you're driving too fast you may miss the turn.

I requested a quote via Yelp. Jim and I originally stated speaking in 01/11. He would message to…read moreget exact specs on the car to make sure they could do the job requested. After assessing the car in person, they quickly realized I only needed a head gasket. The communicated with me the entire via text, email and phone to keep me updated as things changed. Their customer service was impeccable from start to finish. The price was about half of what it would have cost me at the dealership. My only complaint is how dirty my car was upon return. I'm aware it's a shop but fingerprints on cloth is not fun. I'll still be using them in the future if major repairs arise.

Ladies -- highly recommend. Fair, honest pricing, quick service, and genuinely friendly,…read moreprofessional staff.

I'm not one to go out of my way to write a bad review, but I found my experience with this auto…read moreshop to be particularly bad and want to make people aware of what they will potentially be dealing with. I was having problems with my battery, so I took my car here. They told me I needed a new battery. First of all, the price they wanted to charge me for the battery was significantly higher than anything I could find online, so I asked them to find a cheaper one. They did so, and I chalked that up to not being a car guy and the fact that after all, the shop does need to make money, which I understand. My understanding is that it's pretty standard for the diagnosis fee to be applied to repairs across many auto shops, and this shop advertises that right on their wall. It was one of the reasons I chose to give them my business. So when I saw the diagnostic fee not applied whatsoever to my final bill (400+ for them to change a battery), I asked them why. I got "oh I can do a $70 discount", as if they were doing me a favor. I told them that they advertise applying the diagnosis fee towards the total bill, to which they said "that is not true", and I told them it's right on their wall, which apparently the guy on the phone wasn't aware of. I ended up getting to talk to the "manager", who was pretty argumentative with me, and also tried to deny the existence of the advertisement. When I told him that I saw it with my own two eyes, he then tried to debate me on the definition of "advertising". He then said that the policy of applying the diagnostic fee towards the bill only applies for bills over either 1k or 10k (can't remember which it was). Whatever, I just wanted to be done with them at this point, so I took the $70 discount and moved on with my life. Or so I thought. I recently went to get in my car after letting it sit for a few days only for it to not start up (the original problem I took my car into this shop for). It was dead dead, couldn't even be jumped. I eventually called triple A, and they got it to start with their power jumper. I got a battery test done, and although the battery was fine, there is apparently an issue with the charging system. It sucks, but because of my original experience with this shop, I can't help but wonder if this was the issue from the start.. but obviously, I can't say so for sure, so take it with a grain of salt. I will say, the mechanics and desk workers themselves were quite friendly, but the manager was more interested in debating me than honoring what's on his own wall. Not a great experience overall.

Because of the Yelp reviews, we tried this place out…read more Can't add to the great reviews more than people have already have said. We've gone back several times and recommended this place to others. They are honest and don't overcharge--so unusual these days. I don't hesitate to recommend this business. They have nighttime drop-off which is very helpful. You may not see their location immediately. They are located behind the 7-Eleven on Columbia Pike. If you have car troubles, you need to call Jim's Automotive!

I'm honestly struggling to write a review as mine would just echo what everyone else has said. This…read moreis a good shop. Mechanics are honest, don't overcharge, and in my case, actually undercharged me the last time I was in. They only charged me for 1/2 an hour of work, $80, even though two different mechanics had looked at it multiple times to try to identify a slight rattling noise. They said it is not a safety issue, they will look again the next time I get an oil change, and if it gets worse they will be able to identify and fix it but as it isn't a safety issue they don't want me to put money in it unnecessarily at this time. They did let me know of some repairs I will need in the next year. I never feel like anyone there talks to me differently or charges me differently for being a woman, which is a stereotype you hear about mechanics (though honestly I've dealt with that more with HVAC techs, but I digress). When I dropped my car off on a thursday evening for a friday appointment, Rich called me back an hour later just to let me know he had looked at it already and didn't think it was anything to be concerned about but would do more work in the morning, which i really appreciated. When I was leaving after picking up my car I spoke to a woman who had been going here for, I think 15 years and said Rich takes great care of her antique car. The only other thing I'll add is the store has stickers on the door in support of gay rights and BLM, which you just don't see at mechanic shops, and I feel good about supporting a shop that supports my values. My assumption is the stickers signify all customers are welcome and will be treated fairly, which maybe isn't always the case in mostly straight white male-owned spaces.

They are BMW and Mercedes specialists, and are very knowledgeable and trustworthy. If you have an…read moreolder BMW that you want to keep running great, J&F is fantastic

These guys know their cars. Greg helped my son (living in Texas) diagnose a problem with his car…read morejust by hearing what the car was doing. The diagnostics the tech ran at the shop confirmed Greg's suspicions. Experience speaks volumes.

I took my 2006 Toyota Tundra to The Car Doctor for a diagnostic and maintenance inspection, and I…read morewas extremely impressed with the level of service. They provided a detailed, easy-to-understand report showing what needed immediate attention and what items may need to be addressed down the road. What really stood out was their honesty. They never tried to upsell me or pressure me into repairs that weren't necessary. Instead, they took the time to explain everything, prioritize the repairs, and let me make an informed decision. It's refreshing to find a shop that's focused on helping customers rather than selling unnecessary work. If you're looking for a knowledgeable, trustworthy, and professional mechanic, I highly recommend The Car Doctor for all your vehicle needs. I'll definitely be bringing my other vehicles here for future maintenance and repairs!

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

I brought my car to Action Service Center after being told by an employee named Haseed that they…read moreoffer free estimates. That promise is also posted on their building. Based on that assurance, I dropped off my vehicle without signing any documents or authorizing any work. The next day, the owner, Mr. Farooq, claimed he had performed a diagnostic and demanded $240, even though I never agreed to it. I refused to pay for unauthorized work, and he refused to release my vehicle unless I paid the charge. This is coercive, unethical, bait and switch. Under Virginia Code § 59.1-207.3, no repair or diagnostic work may be performed without the customer's written or verbal authorization. Action Service Center violated this law and used bait-and-switch tactics to pressure payment. I do not recommend this shop to anyone seeking honest service. Their practices are deceptive, and they held my property over a charge I never agreed to. Completely no transparency!

My husband found this place after we got quoted an insane amount to get my AC fixed. The service…read morehere was great and the turnaround was amazing. I would recommend this place to more people. The staff members were nice and explained everything thoroughly. Prices are great as well Thank you guys again