Came in mid afternoon today and was in and out within an hour. I thought for sure I would need 2…read moretires when my one tire blew out but they fixed me up with a used comparable tire so I only had to replace the one! When I come back to replace all 4 they also have a Community Hero's program for free installation! Glad to know there is a trustworthy shop in the neighborhood.

Don't Go here unless you want to get ripped off and scammed. Very dirty place and will overcharge…read moreyou for simple repairs

I'm on my 7th nail in tire in 2 years, no thanks to my new community. I realized after driving 25+…read moremiles that I was low on air. I wasn't familiar with the area, so I used Yelp and saw positive reviews on this location. I was not disappointed. Upon arriving, it took no more than 7 minutes to find the nail, patch the hole, and fill the tire with air. The pricing is also very reasonable and the staff was friendly. I wish I lived closer as I'm sure I will have to use this service again soon :( Thank you!!

Excellent customer service and honesty. The quality of their work and saving my butt from multiple…read morenails this year. Really good value for the money

Made a phone call and he arrived on time, fixed my flat. Very easy and I highly recommend.read more

Called Ty at 4am. We got a flat off I 95 while passing through. This man was here in less than 30s…read moreminutes! Fixed us up and had us back on the road in again, less than 30 minutes. Absolutely knows his stuff and was a pleasure to work with. The value was incredible. He's the real MVP! Thank you thank you! ​oh, and did I mention it was pouring down rain. Best mobile 24 hour tire repair in the area. We know bc we called a few other 24 hour tire shops with no answer or frustration. Would recommend to anyone in his area. The price of his service was on point. Impressive all around.

I'm staying around the corner for a month. This morning my car wouldn't start. Thought maybe I'd…read moreleft a light on and the battery died, but didn't know anyone in the neighborhood who could help me jump it. Walked to Metro Motor and the gentleman there was nice enough to loan me the battery charger/jumper thingy. I went back to my car and realized the problem was that the battery was simply loose. I tightened it by hand and got the car started. While returning the charger, the same guy told me I should bring it in for them to tighten it with a wrench to make sure it didn't jar loose again. I did so. It only took a minute, and they didn't charge me. Exceptionally friendly service. Much appreciated, guys!

I cant praise the guys at Metro Motors Shell enough . We arrived in DC Saturday night . The check…read moreengine light came on and my car was sputtering and coughing with no power. I called MM first thing Monday morning and explained our situation . We were scheduled to leave the next morning. We took the vehicle and dropped it off . A couple of hours later I recieved a message stating exactly what the prpblem was, and the repair costs . The ignition control model had failed . I gave the go ahead to make the repair . A couple of hours later I got a message saying the car was ready to be picked up. Everyone there were courtious and knowledgeable. I was impressed by their professionalism and the fact that they put our needs first , to get us back on the road . Highly reccomend. Kudos Metro Motors , you are my heroes .

Amazing communication! Luckily he had an opening the next evening and we were able to scheduled the…read moretime. Very honest and I was happy with the experience.

I'm so happy that I went with this mobile service to replace my brakes at home. This was such a…read moregreat experience and he offered quality service. He was such a pleasure to work with. I'll be using him for other auto services in the future.

Came in to get one of my tires patched up after finding a nail stuck in it, as well as a tire…read morerotation. I was in and out within 30 mins. Easy, painless, and good pricing. The gentlemen working the front desk were very friendly and courteous too, which meant a lot to me. Really recommend this spot if you're looking for tire services!

Gosh, I really wish I had looked up their reviews before I took my car there just because they were…read morethe closest to me. I took my car in with a flat tire that had a slow leak. They ultimately recommended that I replace it and I permitted them to replace the back two tires to keep it balanced. My problem is that I had an appointment for that morning, and despite the appointments they had my car for seven full hours. 7 full hours on a Saturday. And I want to say that their staff are just the nicest people in the world and felt really bad that I had waited so long. But I just cannot believe that it took seven hours to change two tires, and when I got back to my car, I was surprised to see that they had neither provided a complementary vacuum on the inside nor any other small token of gratitude for never getting impatient with them while they had my car for, again, seven full hours. The next day, I got in my car and really had a shock when I realized that they hadn't even topped up the air in my front two tires. That is insane. These little details can make all the difference in customer service when you put me through a really shitty day where I had to cancel multiple plans and never even got mad at the staff for giving me new estimate after new estimate after new estimate and my car just sat and sat and sat for seven hours. I would give one star, but the guy behind the desk was just so nice, I'm giving adding one star on specifically for him

I was initially really happy with these guys' work. Unfortunately, the first time I went on the…read morehighway after Nzuimanto replaced my tires, it became clear that they weren't properly balanced as my car vibrated at or above 60mph. I went back to Nzuimanto and they rebalanced the tires, much improving the issue, but it wasn't until another shop did another balance and alignment months later that the vibration fully went away.

Really great tire place. Swift, quality tires, affordable, great schedule and location.read more

I busted my tire on a curb on my way downtown. Was lucky that it happened a couple blocks from…read moreEmbassy Row Shell. Drove it in, the service manager Wally was really nice, he identified and located the replacement tire right away. He gave me a quote clearly laying out the charges, and promised next day turnaround. True to his word, was ready in under 24 hours. I was due for an oil change and asked them to add that and they did no problem. Pickup was super easy- the final price charged matched the quote and it took less than 10 minutes to settle up. Price was good. I'll be back for oil changes and would trust them with repair work if i need in the future. Many thanks to the team for making a bad day better.

I brought my 2021 Audi Q5 to the Shell station on P St in Dupont Circle after it developed a severe…read morecoolant leak. I was understandably concerned because coolant was pouring out from underneath the vehicle. T.J. (the lead mechanic) charged me $168 for a diagnosis and told me that the water pump had failed. I was specifically told that the cooling system had been pressure-tested and that the water pump was the source of the leak. Based on that diagnosis, I was advised not to drive the car and ultimately had to arrange for the vehicle to be transported to Audi. Audi Annapolis subsequently inspected the vehicle and determined that the water pump was not the problem. The actual failure was a faulty pressure-release valve in the coolant reservoir cap -- a $33 part. The Audi technician showed me a video of the faulty cap and the subsequent pressure test demonstrating that the system held pressure after the cap was replaced. The car has been running perfectly since. The incorrect diagnosis cost me not only the $168 diagnostic fee, but also roughly another $400 in towing, transportation, and additional diagnostic/repair costs that would not have been necessary had the problem been correctly identified in the first place. Mistakes happen, but telling a customer that a component has been identified through a pressure test when it turns out not to be the source of the leak is a serious concern. I would have been much more understanding if I had simply been told that the water pump was a suspicion rather than a confirmed diagnosis. $33 cap. $168 diagnosis. $400+ additional expense. I would strongly recommend getting a second opinion before authorizing any significant repair based on a diagnosis from this shop.

My sister got a flat tire on the highway, and after waiting almost 2 hours for roadside assistance…read morethrough our insurance company, we gave up and started looking elsewhere. We found Ancash Roadside Assistance on Yelp and called because they had such great reviews. He answered immediately, sent me a location-sharing request, and arrived in about 20 minutes. After spending nearly two hours stranded on the side of the road, that level of responsiveness was a huge relief. Once he arrived, he got right to work and had the tire changed in less than 15 minutes. The entire process was quick, efficient, and stress-free, and we were safely back on the road much faster than expected. My only suggestion for improvement would be to introduce yourself before getting started. It was dark, and we were two women stranded on the side of the highway. When he arrived, he pulled up behind us and immediately started changing the tire without introducing himself. I genuinely appreciated the urgency and willingness to jump right in and get the job done, but in that situation, a quick introduction would have gone a long way in helping us feel more comfortable and know that the person approaching our vehicle was the roadside assistance we had called. Overall, though, the service was excellent. He showed up when we needed help, worked quickly, and got us moving again in no time. If you're stranded with a flat tire and need someone reliable, I would definitely recommend Ancash Roadside Assistance.

We discovered one of our junk trucks had a flat on Sunday morning. We used the Yelp option to send…read moreout repair requests with a photo and Ancash was the first to respond with a quote. They showed up 30 minutes later and got us back on the road. If you have a work truck. J recommend you keep their information in your phone.