Moved in, clean people from NEPA. Never seen a cockroach in my life. This unit had cockroaches…read moremice. Ruined so many precious irreplaceable items. HOLES ALL IN THE CIELINGs. Where nice chewed through. Had to bomb it three times and set traps everywhere before taking it to back my house. Also raised tent to $300 saying it was because it was highly sought after units. I see so many units with no padlocks. Take it somewhere where they care about your stuff. Lastly, put us in a unit with a huge yellow curb drop making it difficult for dolly in and out.

Great services. easiness of renting online and great talking to the manger and and answering all my…read morequestions.

CareSafe offers great rates and AWESOME service. I was at another location but the team was…read morefriendly, and responsive, ensuring all my needs were met efficiently. Highly recommended!

My initial arrival had a slight hiccup; the facility was unexpectedly closed due to the manager…read morehaving an emergency and having to leave before I arrived from out of state. I spoke with customer service, and we discussed a refund. However, things took a positive turn when I received a call from Sally. After hearing about my situation, she offered to close her location to drive the hour to the facility I was at and get me signed in so that I wouldn't have to stress about finding a new storage facility at the last minute! I'm so glad I waited!! Sally went above and beyond. She took the time to not only get me set up quickly and efficiently but also brought us extra water bottles to make sure we stayed cool and hydrated in the midday Florida heat. Her willingness to go the extra mile truly saved the day and made a potentially difficult situation into a very positive one. I would recommend to other!

The girls (Ashley Sally) are always helpful with any questions or concerns that I have. They are…read morevery professional and treat their customers with respect. I would not change my storage unit location for nothing. Keep up the GREAT customer service.

Needed short term storage at a reasonable rate and got exactly that. Facility is being improved and…read moreI was able to do business by phone.

I love the upgrades that the new management put in. I've been here for a while, but this is much…read morebetter now. Thank you!

Go here! I cannot express enough what an amazing storage unit place this has been. The customer…read moreservice here is top-notch. They are always knowledgeable and courteous. One time my lock rusted. They verified my identity before helping me replace the lock. The site is secure. Key code in and out. Cameras and fencing. Good commercial neighborhood, down the rode from the airport. We were customers for almost 5 years. The rates were reasonable (no crazy price increases- reasonable), and the unit was high quality (D6 below). In those 5 years, we never had an issue with rodents or critters (just some spider webs)! Seriously! We also had our camper here for a short time. They have expanded and have plenty of space. Look no further. High-quality and clean. Bathroom on site too. Do note that there is no trash on site (what you bring in, you bring out). Thank you, Florida Secure Storage! You honor your name.

The best customer service and clean storage that I have ever known. For sure I will recommend…read moresomeone or will be back if needed. Good job team.

I had a great experience with Public Storage. The staff was very friendly and helpful, I would…read moredefinitely recommend If you need storage!

Nice and clean facility. Very easy process to complete your online reservation. The online access…read moreis easy to navigate. Really please with choosing this storage facility.

Unfortunately zero stars isn't an option. Hughes was unfortunately given to us as our Estimator and…read moremove coordinator contracted with United. Bruce was our Estimator who failed to properly estimate the load, missing by THOUSANDS of pounds. Even after missing the estimate during the transfer from the loading truck to warehouse, they still underestimated, resulting in an improper dispatch to a driver. A significant portion of our household goods (all kitchen items, kids clothing and other major essentials) were left behind. General Manager Reno confirmed the entire mess, including the improper decision to crate remaining items, was Hughes' failure. For the next 3 weeks it was nothing but lies and empty promises. Our goods were lost for some time, then found then delayed over and over again. Hughes committed to financial compensation for their grave errors to be discussed once goods arrived. Still to this day, no reach out or resolution from them- not to mention we are still missing boxes from inventory. We paid $11,000 to avoid the pains of moving, yet because of the sloppy, dishonest and unprofessional nature of Hughes who doesn't even have the integrity to follow through on their commitment to make this right, this has been a nightmare. Do not, under any circumstances allow Hughes Relocation to be involved in your move- Whether independent or via United or Mayflower. Untrustworthy. A BBB complaint has been filed and all continued effort to bring consumer awareness to this company will continue. Businesses should never be allowed to operate like this and this will not be dropped as long as Hughes continues to pretend they can skirt responsibility for their admitted failures.

We hired Hughes for our move from Florida to Ohio. They came and packed us quickly but that speed…read morewas due to a bunch of short cuts. We didn't catch all the errors but they pretty much just threw things in boxes and tired to not pack things. Lots of stuff ended up broken. What is the point in buying picture boxes if you just throw pictures (with glass) into boxes with other things? Beyond the boxes, our kitchen table came to us with a big crack. This was more than likely due to them loosening the legs and then putting heavy objects on top of the table. Similarly, my daughter's play set was broken, a crib was broken, chairs had holes put in them. To add insult to injury, they picked our stuff up in an 18 wheeler and then unloaded it at some depot, only to put half of it in another truck for the move! Our stuff was not all brought and they had to send the second half 2 weeks later! Who has time for all this. Also, the insurance they carry is worthless. When we made our claim for all the broken things they demanded to see the boxes. We moved a whole house! There were a ton of boxes! The table didn't even come in a box. What were they going to look at for that? All in all it cost me a lot of money to move and I had to buy new stuff. Piss poor work.

We had problems left and right with our move and honestly was not expecting anything different…read morecoming to uhaul. BUT ..... such a pleasant surprise.Nikki at Uhaul location 505 sw 17th st. Was truly the biggest help to us and one of the nicest people we've come across in Ocala thus far. She helped us more than ever !! Thank you thank you NIKkI!!

Very friendly staff and very professional Melissa really…read moreknows how to treat customers. Definitely will rent from them again