This is privately owned pharmacy. I'm 59 years old. This is the best pharmacy in the area. I grew…read moreup in a small town with a pharmacy that had the same great service and people. I do not miss the bullshit I would run into at CVS. I loved them pharmacist at cvs but it all depended on if she was on duty. I am very happy with Flag Pharmacy

The Pharmacy staff is very kind and helpful. I was unable to get my special prescription at the big…read morepharmacies, but they made it easy!

Unmatched service, great selection of OTC medications, vitamins, and medical supplies. The staff…read moreare friendly and helpful, and most importantly, willing to deal with your insurance when necessary. I now live out of state, and every time I go to a corporate pharmacy, I miss being able to come here!

Always accommodating very helpful just a family friendly pharmacy been a customer for many years…read moreand I have to go to others and when I oi notice the difference

I have tried all the chain pharmacies and they are all lacking . I appreciate the service Richmond…read morepharmacy provides and will not use another pharmacy.

It's a pharmacy, not a toy shop, so it can only be so exciting. That being said, my experiences…read morehave been overall pretty good and consistent here. The pharmacists are (mostly) friendly, and prescriptions are usually ready for pickup within 10-15 minutes of waiting. The cons? There is no fancy online portal like most hospitals have. The portal they do have is more of a digital form submission, and then you get a text/email confirmation when it's ready for pick up. It does seem pretty glitchy; I once got a text to pick up a second prescription I'd ordered (that I assumed wasn't ready yet) about 2 minutes after I picked up the first one, as if the notification was triggered by my pickup. The people who answer the phones are usually irritated and/or in a rush to get you off the line. I had a gentleman that wasn't very friendly on the phone today when I called to see if a prescription was ready. I've also had the phone just ring with no answer. When I've asked to be called for pickup notification, no one ever calls. Oh, and bags are 5 cents. All that being said, the location is extremely convenient for T-users or Back Bay workers (it's between the Arlington green line stop and the Back Bay orange line stop, in a brick building next to a furniture store). The pharmacists know their stuff, are certified with iPledge, and are not shy to give you a full lesson of your new prescription, which I love. There's also free pill organizers and slicers, and I can't complain about that!

Kind of hit or miss…read more They have a local courier and will ship to locations outside the neighborhood, which is nice. However, the courier service leaves controlled substances on the porch or in the mailbox where they get stolen, then the pharmacy denies it happened, insisting "those require a signature" (but is apparently not able to pull up a signature log or anything, just insisting the courier wouldn't have left them without a signature), and then makes the patient do the legwork to get new prescriptions from the provider. The staff are incompetent, but the manager will usually fix things. They do things like enter prescription refills as new prescriptions, or fill controlled substance prescriptions out of order, and then the previous ones expire. The manager can usually sort this out, but it shouldn't require asking for the manager every time. I've had to insist the pharmacy call the provider to explain that new prescriptions are needed because of the pharmacy's error. They wanted the patient to call, and seem to be lacking awareness in terms of community healthcare for marginalized people. I had to spell out for them why it looks bad when someone is requesting replacement prescriptions of controlled substances every few months.

Superb, caring, and helpful staff. Excellent personal service. FAR better than pharmacy chain…read morestores.

The very best pharmacy. People behind the counter are helpful and courteous. I can't recommend them…read moreenough.

This business is run by a quiet family who are kind and care about what is needed to please their…read morecustomer. They have a plethora of product and are very well informed on what the new trends might be. I don't mind spending my time and money here because as a business they are very professional!!!

There's a lot of product in the store, but it's so crammed like you don't even get to freely just…read morekind of walk around. They have wigs, they have bundles, and they have combs they have all your hair needs. I went in there to get a scarf they had some, but just like a row of them, he said that's all they had for now. I just stopped by because it was close to somewhere I was at, but there's a lot of stuff in there.

Good place, helpful staff. They will help you find the product you're looking for. Worth the visitread more

The Inman Sq shop is understocked with vape products, most staff have no knowledge about the…read moreproducts. I've often encountered a note on the door to "come back on 20 minutes ". This happened again and after waiting, I called to ask if they were open. I was told they had to do inventory and a sale wasn't as important. I went to another shop instead. Will never go back.

I ended up not needing compounding thankfully, but when I called to inquire about a medication they…read morewere extremely nice and pleasant and very helpful explaining what my options were. Will definitely use them in the future if I need any compounding !

I have been a customer of Johnson's for years and have never been disappointed. Gary is fantastic…read moreand super helpful as are the rest of the staff. They have excellent lectures and products