Great Service and easy to work it. Good Customer Service. Tech. Reps very good and alway document…read moreany issues or concerns.

I had a problem with my HVAC heating system. Same day response, knowledgeable and friendly.read more

They were on time, prompt, great communication and very reasonable. I highly recommend!read more

The company has quick response time and came out as a scheduled. I needed a replacement one . 1-2…read moreductwork in basement. I was shocked to get a quote at over $5,000. I checked Home depot and parts were $160. Thats without a contractors discount. Needless to say I didnt not go with this company.

All Temp first came to our house in May of 2024 for trouble with an existing system installed by…read moreanother contractor in 2015 and moved by yet a different contractor in 2020. A few technicians came to the house over a few months and with the unit under warranty they had to order a blower motor for the unit that took a bit to come in from the manufacturer. The last tech that came out was Glenn and he worked to get a few door panels that were damaged by the previous contractor in 2020 replaced under warranty. I appreciated the level of service back in 2024 and when the system recently had an issue with the compressor, I contacted All Temp for an emergency call and then decided to go with a new system. Glenn still works at the company, and I spoke briefly with him over the phone and Dylan came out to do a survey of the house and gave me three recommendations on replacement units. I would also recommend an Energize Delaware assessment because there are rebates to be taken advantage of for insulation, crawl space encapsulation, and an energy efficient system. The lower priced model didn't fall into the rebate and so of the remaining two we choose the American Standard Platinum 20 SEER2 variable speed model paired with Platinum variable speed air handler. They were able to get the installation on the schedule quickly (for summer) and Dylan takes the extra step of taking the rebate off the price and putting it in through Energize Delaware. Tony, Matthew, and Ken came out, were very professional and did the install in half a day; great teamwork. We also went with a thermostat that connects to our Wi-Fi that allows All Temp the ability to view remotely if we have any issue with the system. Shane was scheduled just over two weeks later and did a quality assurance inspection of the work. The truth is that Glenn sold me a system in 2024 with his level of service and follow-through. This company is worth a look if you need work done on your heating and air conditioning system.

Excellent company. Fair rates & fast service. Diagnosed & repaired my heat pump problem quickly…read more Very professional tech. Thx so much!

Great service! Matt was very professional & knowledgeable. He did exactly what he promised, and…read morewhen he promised even though it was in the height of his busy season.

Pleasure to work with, Matt quickly responded, very accommodating, professional, reasonable priced!…read moreThank you Matt!

Jon came by in about 30 minutes after calling due to my heater not working…read more He was super friendly, COVID safe and helpful. Fixed the issue in a few minutes and made sure the rest of the unit was ok. And very reasonably priced! I definitely recommend Eastern Air Services for any HVAC issues and support small business!

Wish I could give 0 stars…read more Eastern Air apparently does not want new business. So, I will go elsewhere. I have left many, many messages at 302-604-8288. No one has ever returned a call. One time "John" answered and I told him I was interested in an HVAC maintenance and service contract. He rattled off some numbers and promised to email them to me that night. Never got anything. I then called that number over and over, leaving messages that again were never returned. Finally, a woman answered and explained that she was in a front office and could give me no info (??) about service contracts, but she said if I called 800-921-0392 an answering service would take a message and forward to someone who would call back. She also promised me that John would send me the promised info that day. Not. So I called the 800 number and left a message for someone to please call me. Nothing. I give up. Too many other HVAC companies that care. I wonder how if they respond to customers needing emergency service.

This is the best veteran owned heating/air conditioning company in the area. I would recommend…read moreKevin Perry and his team to anyone needing repairs or installs. They are efficient, professional and honest.

A/C went out last night. Called SABRS at 0812 Jeff the owner was at my home at 0910. The issue was…read morefixed and resolved by 0920. Super fast, super friendly and a great job all round. You would be a fool to use any other A/C repair service.

Isaiah Barnes was a phenomenal tech! He diagnosed our HVAC problem within the first five minutes…read moreof arriving to our home. He was courteous, professional and displayed exemplary skills in his field. Isiah made certain we understood what was happening to the unit and what to expect through the evening. I would highly recommend Top Flight Heating & Air hands down over some of the "others" in town. Priced well, responsive and the customer service is superior! Debby Q

I spent $10,000 on a new system 3 years ago and now they want $3300 to repair. I got another quote…read morefrom another company for much less. The "sensor" should be covered under the warranty but now they say it's not and now I have to pay $3000 to fix this issue. I don't like the fact it cost me 33% of the system cost for a repair less then 3 years after the installation of the system! [UPDATE]: The issue to fix cost me $600 vs. $3300 (savings of 500%!!!!) from a local company as well (Comfort Experts Heating & Air LLC). I recommend trying them instead. I cannot express how disappointing this experience was. I hope they do better in the future from this review.

Just had a Carrier Infinity system installed. The crew was fantastic…read more They were neat and very knowledgeable. We had a minor issue with a damper that they are taking care of. Was nothing the did, it was something done during new construction 14 years ago. The infinity system has been wonderful so far. Can't wait for heating season. I highly recommend Coastal Comfort. Process from sales rep to the installation team was seamless. Thank you for a great experience!

I have been a loyal 19 year customer with annual maintenance every one of those years. I LOVE…read moreCarrier equipment as I designed my own system layout as far as damper and trunkine placement. Previous management completed the job with spectacular results. I have a top-line Infinity gas back-up furnace, 5 dampers for a single unit system with 4 zones on two floors for a 3300 sq. ft. home. (I cleared drywall space in the basement ceiling to facilitate two trunk lines parallelling the I-Beam in the basement; some ducks up, some down). I have reviewed Coastal Comfort extremely well up to the replacement of my outdoor heat pump three years ago. After all these years of my many positive experiences with Coastal, especially regarding the 'non-management' front office staff and the highly qualified technicians that I've grown to love, I can tell you that this company has changed to the negative.... after the transition from the now-owner's father- Kevin Coleman. There's such an emphasis on growth ambitions, market share, profitability.... General and Service Managers have been hired that are nothing more than confrontational and abrasive in their communication styles if anything doesn't go as expected for them.. A total inability to listen----and it's supported by the now second-generation owner!! LOL Bottom line ---Bryant equipment is EXACTLY the same as Carrier. I was told this by the distributor they purchase all their equipment from! The equivelant of Carrier's Infinity furnace that I own and love is Bryant's 'Evolution'. It's just another brand running down the same assembly lines in the Carrier Global manufacturing plant! Do your own research for a local dealer of your choice, whether it's Carrier or Bryant!~ Sometimes a smaller company is much preferrred verses one that doesn't exerecise basic customer communication skills on a managerial level or truly listen to a customer when ther is an issue. Here's a takeaway----Call Coastal Comfort , or when they call you, they always recite the disclaimer statement of "You're on a recorded line" Who cares!! It's a partial intimidation tactic that they actually spend a lot of valuable minutes on to review hundreds of calls instead of a fucus on customer satisfaction issues. It's almost humurous thinking about all the wasted minutes when more productive time utilization can allow the business to prosper more effectively.

Arrived on time, very friendly and knowledgeable, couldn't fix the problem but I'd definitely…read morerecommend him

Yes he was Amazing . Everything went well, He was responsive. Fair in his pricing for the most…read morepart. Knowledgeable and easy to talk to and get long with. I would recommend Mike he did a good job for us on a couple projects and offers a two year labor guarantee

We recently had the water heater replaced because we had a "contract" that saved 10 or 15%. Well…read morethey came in and did the work. The kid did a fantastic job but we were charged $2800 for a $17-1800 dollar job. Called in to ask why it was that price when 2 other places we called both said the same price, $1000+ cheaper. Took the manager I guess he was 2 weeks to get back up with us and he said he had to do research on how competitive the pricing was and kept trying to explain there quality of parts and service warranted the cost. Well my wife wouldn't accept it and they finally refunded us $250. So we cancelled the contract and just had another plumbing issue and used Drain Chasers Plumbing in Georgetown and he was fantastic. Super nice, and a private owned business. Sean from Drain Chasers was who we had just come out and gave me his personal cell phone number for if any other issues arise.

Furnace repair. Were here 7 times. Each time was to fix what they messed up the time before…read more Replaced control panel. Took 3 tries to get it right. Didn't put sealant on gas lines. I got very ill from gas in house. After 2 days they put sealant on gas lines. They said everything was fixed. Why they went out and messed with my ac to fix furnace is beyond me. They caused a 3 yr old ac unit to stop working. It had worked perfectly till they touched it. Gave me a price of $332 to $2,700 to fix it. Something they screwed up. They also burned up my thermostat. I have hired another company to fix it at half the lowest price. Never hire this company for any repairs. Besides screwing everything up I could have died from gas exposure. I demand a refund!!