Aaron is incompetent. He was nice at first but his standards are very low. I wanted him to clean…read moreone tiny room of carpet and it seemed like it was too much for him, he was very winded. After he left I noticed the carpet was very wet and squishy but because I usually always clean my own carpets, and never had a professional come in, (I'm immune compromised and don't wear shoes in my home - this one room was where I kept my cat's litter box so it kind kind of a bit much for me to do on my own) I thought maybe it was normal and he did say it would take 6 hours to dry. I also never noticed any steam coming from the machine so I highly doubt he even used hot temperature to disinfect like he said he would. Fast forward to 12 hours later... the carpet is still wet and deep underneath the padding and the whole room smells like musty wet dog... I immediately tried my best to dry it and opened the window even though it's scorching hot outside and tried using a wet vac over it multiple times to get out the moisture. He's only been in business for a few months and had no idea he was all the way from Peoria when I'm in Mesa. Now I need the carpet completely removed and have A remediation company decontaminate the room since now it has mildew and microbial growth which is going to cost me $2000. When I told him about the issue he offered to put antimicrobial spray on it or remove the carpet. WHY DIDN'T HE JUST DO IT RIGHT? He needed to suction the water up more. Everywhere I looked online says that unexperienced technicians will do this or ones with cheap or faulty equipment and do not suck up enough water leaving you with this mildew problem that you may need to tear out the carpet, so be careful with professional carpet cleaning!!!! I asked him if he was insured he said yes but refuses to give me his license number or his insurance information. and is now ignoring me. He was quick to cash the check though. DO NOT USE THIS GUY. He's a one man show, he has no workers. Don't end up like me with a nightmare. Look elsewhere.

Fantastic business! Helped us reschedule on short notice, and went way over the top. We had already…read moremoved our stuff out of the home, and we accidentally scheduled the city utilities to be moved out of our name early... after speaking with the neighbor, they hooked up a water hose to our neighbors faucet and still did the job! Carpets look great, price was very reasonable. Would highly recommend!

Deserves NEGATIVE 5 stars…read more On Thursday, January 20, 2022, we hired Arizona Grout Restoration to remove and replace the silicone caulking in the master bath walk-in shower in our home. This business apparently has two websites, http://www.arizonagroutrestoration.com/index.htmland https://arizona-grout.com/ both sites talk about re-caulking services. One site even has pictures of beautifully done caulk. The caulking job performed for us was incorrectly done in every way possible, leaving us with an unusable shower, a big mess to clean up, the job still needing to be done, plus the extra work of trying to remove a shower full of new, improperly applied caulk. The shower is now in worse repair than with the original caulk, which had only a handful of places starting to peel, and a bit of dirt retention/mineral buildup in the lower corners. We were trying to be proactive, and but instead have been left with a shower that is unusable because it is not effectively sealed against water leakage into our walls. Specifically: · Overall, caulk has bubbles, ridges, uneven edges, not smoothly finished but smeared outside the joints · Overall, Insufficient caulk was applied inside the joints to make a good seal; shower threshold has gaps where water can enter · Water is leaking out onto the bathroom floor from the shower corner where the frame meets the shower seat at the shower pan · In some areas caulk has been spread over existing mineral deposits/corrosion · There are pieces of old caulk embedded in the new caulk · On some parts of the inside shower frame, old caulk was not properly removed for new to be applied. The outside of the shower frame wasn't touched at all. · The shower walls, seat and floor pan have thin smears of caulk and small balls of caulk scattered everywhere · Approximately 50 square feet (6' x 8') of our master bath tile flooring is smeared with caulk residue We were charged $350 for this mess. We accepted this price at the time we were given the quote, because it is a fairly large shower, and we thought it would be an 8-9 hour job. Mike Sanchez, the owner of this company, arrived at 8:00 am and was "done" by 11:30 am. $350 for less than four hours of horribly sub-standard work leaving us in worse shape than we were before he came, is simply criminal. The pictures of caulking jobs posted on his website bear absolutely no resemblance to the work that was done in our shower. Mike Sanchez obviously does not know what he is doing with silicone caulk, and to advertise to perform work without the skill to perform it is fraudulent. The work we paid for was not properly performed and must now be redone. We are seniors. My partner is fully disabled and his eyesight is not great. Unfortunately, he had already signed a receipt and handed Mike a check before I looked at the shower. I did complain to Mike about the job quality while he was still here. He did a few spot touch ups, and insisted that the things I was complaining about would be "okay when the caulk is cured in 48 hours." It is absolutely not okay. We gave Mike an opportunity to give us a refund. We called Mike at 8:00 am on Monday, January 24th, and left a detailed message with our complaints. We asked for a full refund. We did not receive a response. On Tuesday, January 25th, I sent a detailed complaint to him via the "contact form" on his website. Again, no response. Mike Sanchez is obviously not interested in doing anything to address our complaint. This business is "do crappy work, take the money and run." AVOID THIS BUSINESS

The crew has done an exceptional job. Will recommend to…read morefriends and neighbors and for future jobs

We recently had Happy Wand Carpet Cleaning out to our home for cleaning, and are very pleased to…read morereport that they As a licensed general contractor and having rehabbed 55+ homes and having a one call does it all businesses for many years, not to mention my own homes with various carpet cleaning services over the years. . . light carpets are the hardest to clean, I have to say Coit was the best, but also the most expensive. Mr. Robles came to clean my light carpets, that were badly stained and also cleaned a cream-colored area rug with a 2" knapp. He did an excellent job at a very fair price, better than or equal to Coit. Mr. Robles has top notch equipment to handle any flooring, upholstery and tile need at a very fair price. We highly recommend him and appreciate his professionalism, as well as him prompt and courteous service.

Maria and her daughter did a great job cleaning our home. They really went above and beyond and…read moreleft everything sparkling. Easy to get a hold of and great communication. Their prices were outstanding for their services. We will definitely use their services again.

Everything went well the house looks amazing. You all are great. From the floors to the bathrooms…read more Thank you.

Great professional service. On time affordable prices got my carpets looking really good even…read morethough there was a lot of stains ..

Pristine Clean has been our carpet cleaner for at least the past 15 years, and with good reason…read more FIRST: all the virtues I have already checked above - quality, punctuality, value etc. SECOND: Rosario doesn't just clean carpet chemically - he vacuums first! If you think 'big deal' wait until you try an outfit like Norez who make YOU vacuum first. And chances are your crummy little vacuum is no match for his truck-attached gorilla! I call on Pristine to do my carpets twice a year. that takes care of all accumulated dirt, spills, etc. Wisest money you'll ever spend. WARNING: there are lots of "pristine cleans" out there. Always check the phone number. This one's the real thing, no. 602-230-9860. Accept no substitutes!

My family (3 kids, 3 dogs!) moved into my in-laws (snowbirds) patio home for four months while our…read morehome was being renovated. The place has WHITE carpet, WHITE tile, and WHITE grout. Needless to say, we sort of made a big impact on the place. I've never hired cleaners but Mareda was local and was so prompt in answering my quote request, and unbelievably reasonable in her pricing. My ultimate goal was to remove all evidence that dogs and kids had ever been there, and Mareda succeeded in that mission! She deep cleaned, shampooed the carpets, scrubbed the grout and tile, cleaned the stove, oven, closets, sliders, you name it. I was very impressed with how easy she was to communicate with and the work ethic of her whole crew. Thanks, Mareda! You may have saved my a$$ with my MIL.

Mareda did a wonderful job cleaning my rental property after the renter left a huge mess. She…read morelistened to what I need done and took her time to do the work. She was thorough and did what she could to get out stains and gunk. I would use her again if needed.

Brent steam cleaned tile in our home today and it looks amazing! We highly recommend him and On…read morethe Spot Carpet Cleaning.

Brent did a great job! The carpet was pretty bad in the high traffic areas and he was able to get…read moreit cleaned beyond my expectations. I was able to get an appointment right away, he showed up on time, he was very friendly and professional, and I was amazed at how clean he got these carpets. Even Stanley Steemer couldn't get them as clean and bright!

Let me tell you about this company because amazing and 5 stars doesn't cover it . So , I emailed…read morethem out of desperation, we needed our home cleaned for the holidays and needed it done right. Miriam was extremely professional and upfront about what she would do to our home and quoted us a FANTASTIC price. So they showed up at the agreed upon time and they quoted me 3-4 hours.. well, it took them 5 hours and they stayed until the job was done right. Just an all around professional company that truly EARNED our business through and through!! Thank you Miriam and Desert Sky!!