Furniture & Repairs helped recover two chairs destroyed by cats and refinished a beloved cane rocking chair that had seen better days. They communicated well and the craftsmanship is top notch. They picked up and delivered. I am so pleased with the final product. Well worth the cost and I would highly recommend. read more

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Very well done. Quality work. Even a little extra. They were prompt and focused on the job.

I was doubtful when they gave me an appointment on Sept 7 between 12 and 4 p.m I reminded them that it was a holdiday but they said they were indeed working on that day and they would be out to repair my recliners and the motors on them that are are out but when 4 p.m. came and no one showed up i emailed them to please let me know what was happening Then 5 came and I emailed the business again asking them to at least tell me what was going on but I did not receive a phone call or an email nothing and they should have told me they were not going to show up after i had double checked with them i hate ghosting its so rude and unprofessional just a phone call before 5 p,m. to let me know then i would not be writing this, If this is the way they run their business I would be cauious in hiring them I made this appoinment on the good reviews I had read but instead I was left hanging with not one call not one text to say gee we're not going to make it today since we decided not to work after all on this holiday! I need my chairs fixed and I did not appreciate this kind of behavior and I would have totally understod if they had needed to cancel or wanted come tomorrow but NO they decide to simply not show up or to even answer my emails asking if they are coming. I even told them that tomorrow would be just fine for us but NO instead they chose to totally ignore me and just NOT SHOW UP! I AM NOT HAPPY AT ALL I need my chairs fixed badly due to my arthritis and now along with that I am a very unhappy person I had actually been told by them that today was the only appointment they had available and I even reminded them it was SEPT 7th LABOR DAY HOLIDAY so what do they do but set the appoinment for today SEPT 7th and then not show up or cancel nothing. unprofessional. no matter what happened the proper thing to do was to inform me which was all i was asking. why did they even make the appointment for today in the first place so who do i call now? i need my chairs fixed this has left me so upset. I am Susan from Surprise and I do not recommend this company! I am a very unhappy, and was a 1st time customer boy did they screw up. It will likely be my the last. I need some good advice on who I can call now to fix my needed recliners I'm so unhappy. What a terrible experience I had with these people! I have no photos there was no one here to fix anything!!!! read more

Don's crew did an excellent job assembling my patio set. Professional, efficient, and fairly priced. Everything was done right and looks great. Highly recommend their work. read more

The techs were all very knowledgeable and helpful. They completed the repairs in a very timely manner. The only reason I'm putting 4 stars instead of 5 is because the communication was not great. But excellent repair work and they definitely know what they're doing! read more

UNLAWFUL VISA SURCHARGE Their tech Jacob was friendly and did a good job, but I feel I was overcharged. I paid $338 to replace one spring and put a few screws in the back of the couch which came apart. I was charged 4% for using Visa, which is against Visa's policy. As of April 2023, Visa only allows a max of 3%, even if the business has to pay more. Visa requires the receipt to show the surcharge on a separate line, but the receipt shows doesn't reflect that. It says "($325 + 4%)." Companies also have to show the surcharge in writing at the point of sale , but I was only given a verbal notification, which is a violation of Visa's terms. I was also not informed that there is no fee for debit, even if it has a Visa/MC symbol, and I would have opted to use debit. The tech probably didn't know any of this, so no fault on his part. I tried to kindly address these issues with customer service, but they refused to refund me the entire 4% as Visa requires for their mistakes. I just wanted them to fix the issue going forward, but they decided to argue with me stating their bank charges 4%. I don't believe their bank charges 4%, but even if they do, Visa only allows a max of 3%. Look at your receipt, and if you were given an unlawful surcharge, contact Visa. Other credit cards have their own policies you can look up on ChatGPT, Grok, or Google. Should anyone wish to file a complaint with Visa: https://usa.visa.com/Forms/visa-rules.html Here are the faqs: https://usa.visa.com/support/small-business/regulations-fees.html#2 I also recommend calling the issuing bank's dispute center. read more

I had two tasks for Furniture & Repairs - both of which they met extremely well. The post on a 30-40 year old Stressless recliner broke. Unable to source a new base, F&R seamlessly welded a new post on to the original one. I also requested a total reupholstery with new leather and padding. The chair now looks better than new. The other item was restrapping a Breuer chair - less challenging perhaps - but perfectly executed. The company kept me informed throughout the process and were unfailingly civil and responsive. There were cheaper options available, but I have no regrets paying the slight premium for the quality they provided. I am glad to give Furniture & Repairs my highest recommendation. read more

They are answering all of my questions and providing the information I need to have my project looked at. They are answering all of my questions and providing the information I need to have my project looked at. read more

Our repair man "Jack" was courteous, competent and clean. He put down a furniture pad for his tools and cleaned up when the job was finished. One of the chairs in our sectional quit being able to pull up the leg extension. Jack very efficiently disconnected the sections to identify the problem (my wife's phone cord was caught in the mechanism) and replaced the broken cable (including the handle). He also adjusted the seat back which was loose. All in all - I highly recommend this company and Jack in particular. read more

Furniture & Repairs - The is the broken leg extension cable. Jack replaced it and adjusted the back of the seat. He was courteous, competent and friendly. - Furniture Reupholstery Near Me - Phoenix, Arizona

Fastest response I've ever received from a tradesman, and reasonable pricing to repair our settee.

The most professional and kind people to work with. The area i live in was a bit overbooked but they were able to assist me swiftly and with amazing results. I have a few more pieces that need repairs and i will definitely go with them again! read more

A technician came to my home, took pictures and measurements, charged me $50.00 and the company decided that the project was not cost effective. I suppose this means that they charge so much, stripping and refinishing my coffee table would be more expensive than the value of the table. I found someone else. read more

It's sad I have to be the one to rate lesser, but I was not at all impressed with my inquiry on basic handyman services when this is one of the entities who quoted me when I created a "project" here on Yelp. I had high hopes for the 5 star rating... until I got a reply that consisted of a ton of charges & legal jargon. My request was VERY simple. Less than 2 hours max for services needed. 1 storage cabinet assembled (brand new in box w/ all parts), 1 set of patio lights hung (hooks already in place & lights ready), 1 tapestry hung (fixture on hand) & 1 closet rod dowel fixture replaced (part on hand). Instead of being reasonable- I received a novel of a message stating multiple charges, minimums, liability fees, etc. And, no indication of the timeframe to be scheduled. I did reply to try & narrow down what was needed, thinking maybe it was an automated reply... that doesn't seem to be the case because the second reply I got began stating I needed furniture repairs! That was not at all the tasks I was requesting. So, I question if my inquiry was even fully read or comprehended. Needless to say- I'm not going to sign a contract & fork out over $200+ for a handful of tasks that take less than the 2 hour minimum. I would't have minded paying the 2 hour minimum, but not for an additional hourly charge, trip charge & then materials when everything is already set to go, on hand & doesn't take more than 2 hours. I'd think they do a great job based on reviews, but I don't understand why my inquiry turned into more of a full house remodel instead of some basics. read more

Great job with replacing some old cushions in my old couch. Quick turn around time and good communication

Super great from scheduling through my service appointment. Helpful & very knowledgeable. Will for sure call them again for any leather repair needs we have. read more

Great experience! They came prepared for any repair. Got the job done and I couldn't be happier. Will definitely use them again!!

Amazing customer service and excellent execution. Jack came to our house on time, as promised and repaired a torn seam stitch in our leather couch. We would highly recommend his services and will keep his info on file for any future repairs. Thanks, Jack! read more

I had a hinge in my reclining couch break. I reached out to seven furniture repair companies. Furniture & Repairs was the only one that would even look at the break. Customer service was excellent scheduling the appointment. The on-site repairman was on-time, professional, and thorough. he quickly diagnosed the problem, and although it was impossible to fix it back to factory standards, he was able to come up with a suitable fix. He was in and out in under 30 minutes and saves us a couple thousand bucks on buying a whole new set by fixing this recliner. Couldn't recommend this company enough. read more

Jack did a great job on my furniture repair for my bed post. He was on time, friendly and completed the repair promptly. I would recommend this business for your furniture repair. read more

Jack was very experience very clean very neat, very knowledgeable about fixing my couch. I had other people come in, and they didn't know what to do. Thank you again furniture and repairs you're the best. read more

Furniture & Repairs - Thank you Jack for fixing my couch in a timely manner. Very neat very clean very efficient. - Furniture Reupholstery Near Me - Phoenix, Arizona

Jack was at my house today and he did an amazing job of remediating some stains on my leather couch. He was very polite and professional. I recommend this business. read more

They were able to come out pretty quickly at a time that was convenient for me. The tech was friendly and very knowledgeable. He didn't overcharge and efficiently completed the job. He even gave me advice about some of my other furniture. read more

Responsive but they were unable to provide a "ballpark" quote without going into their shop and paying a $50 fee. For a company that's been in business supposedly since 1991, apparently they've never seen a desk chair and have absolutely no idea how much that would cost. If they can't even provide an estimate on the price, I can't imagine how they do the rest of their business and craftsmanship. read more

Jack was great! Knowledgeable of his craft, friendly, and communicated his schedule well to us. Would recommend!

Service man Jack came out repaired my reclining chair and checked the three others ones. Thanks Jack

WOW !!! WOW !!! WOW !!! Repairman Mike was on-time, professional, courteous, friendly and very knowledgeable on "All things sofa". If anyone ask if I know a "Come to you furniture repair guy", I am recommending Furniture & Repair. read more

I have a rocking loveseat that was my grandmother's. When I received it from my dad one of the rockers was broken underneath. I reached out on Yelp with pics to see who could work on it and heard a chorus of "we don't do that". Arsen from Furniture & Repair came to my house to give me a quote. I didn't have to load it up and take it to them! He gave me a quote that was within my price range, disassembled the base & took it and the one broken rocker with him. 2 1/2 weeks later he brought it back, good as new. Thank you Arsen! read more

Jack did an amazing job repairing the couch same day thank you so much! God bless. Will be coming back. -Julian

Jack came out to fix our electric recliner sectional when we had all but given up hope. In addition, he fixed another recliner chair that our grandson had jumped on and broken. Efficient, professional, and so knowledgeable! We couldn't be happier. read more

My side table which is at least 100 years old had one leg torn off by accident due to humidity and/or old age. Jack came over and did an excellent job of repairing it in about one hour. My table now looks great, and I was very amazed that he was able to fix it at all. Thank you very much, Jack! read more

Jack was awesome and very professional! The inside of my couch was busted and he was able to repair the bag and fix the springs quickly and it was affordable. Will definitely use this company again if we are in need. Thank you read more

Jack was just at my home doing a repair on my dining room table. Was done in just minutes and he went above and beyond and fixed some scratches as well. Very polite, prompt, and courteous. I will use them again when the situation calls for furniture repairs. read more

Furniture & Repairs - My dining room table. - Furniture Reupholstery Near Me - Phoenix, Arizona

Be careful before setting an appointment! When I requested a quote to clean one piece of furniture, I received a reply saying there is a $50 fee for coming to my home to create an estimate. As it is one common item, I expected them at least give me a price range or even call me to ask more questions. However, I will not pay $50 for them to bid for my business, big or small project! read more

Today Jacob came to inspect our sectional for repairs. Jacob was very through and fixed the repairs same day. Very quick and reliable service. Jacob was very informative about the furniture and professional. read more

Jack was very professional and friendly. When he arrived he had an excellent attitude, was very prompt with his estimation and was able to quickly fix my bench that was cracked by my godson. Will definitely reach out to this company for future projects. read more

Jack came to our house and replaced the cushions in our two Stressless chairs. He did a fantastic job! They feel like new chairs and they are pretty old. Highly recommend this company and particularly Jack, who was so professional and personable. It was a treat to have this gentleman in our house and enjoy watching him work and having conversations with him. Very good price. Less than 10% of the price of a new chair. read more

I have had this company come to my house for repairs twice and I am happy with the service we received. The prices are fair and the work is quality. read more

Jack provided estimate and performed work. Did great job and provided the service I requested. Reupholstered seats of six dining chairs with fabric I provided. Very pleased with the finished job. read more

Absolutely superb from appointment through repair! Our appointment was between 8:00 AM and noon. Jack called at 8:29 to advise he'd be here in 30 minutes. He arrived one minute early. Jack was so polite and personable, and appreciative we had moved surrounding furniture to give him easy access to our Crate and Barrel sectional. He laid out a packing blanket for all his equipment. He carefully disassembled the section where the springs had failed and showed me the terribly flimsy original metal bracket which had sheared off, causing the support springs to fail. He suggested far sturdier "L" brackets to replace all four of the flimsy original flat attachments. Jack was finished with everything in an hour, including meticulously reassembling the underside following his repair. The price was also terrific! I am so very thrilled with www.furnitureandrepairs.com and highly recommend you use them! read more

Oscar arrived on time and was very friendly and efficient! Would totally recommend this business!