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    NE Performance

    5.0 (1 review)

    Services - NE Performance

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    4 years ago

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    Brewster Service

    Brewster Service

    (18 reviews)

    I have always been satisfied with the services given, whether it was a major repair or Inspection…read more The charges are fair, much more reasonable than a dealership and the ability to get an appointment when needed is not difficult. When the service is completed, a report of the findings was given. Never had any complaint.

    NOT HONEST, Car Inspection - I went to my car dealership a month and half before the appointment I…read morehad at Brewster Service Station. I had 3 tire sensors that needed new batteries. The dealership, which always gives a good once over inspection at every visit, unsolicitedly said my tires, that were purchased in 2022, were good (not fair or bad as those were the choices). When I brought the car in for the NYS Inspection at Brewster Service Station the owner said I needed 4 new tires and 2 new breaks. I told him I was just at the dealership and they said everything was fine. He told me because it was Connecticut that they don't know or understand the New York inspection process. He peeled the inspection sticker off the car and would not approve the inspection. I left because something didn't feel right. I rarely use the car and only had 150 miles added on the car between the appointment at the dealership and the appointment with Brewster Service Station (1 1/2 months). Thankfully the dealership has 2 branches and I decided to visit the same dealership's New York branch where they do inspections. I had them do the NYS Inspection over again. I mentioned the tires to the customer rep but not the breaks, as he could clearly see the inspection sticker was gone. They approved my NYS Inspection and said the tires should not have failed my inspection. I then asked about my breaks. Again, I did not mention to the dealership what the Brewster Service Station said about the breaks and I expected them to be consistent. The service rep at the dealership said my car has break sensors and the breaks are fine. I almost spent $1600 plus when I didn't need too. I've heard from others that this station has done this and it is clear from the reviews on Google he does this often. He knows he has you between a rock and a hard place especially when he eagerly scrapes the inspection sticker off. He is a dishonest person. DO NOT USE THIS STATION.

    Billy's Auto Repair - THERE SHOULD NEVER BE OIL LIKE THAT, TWO SPARK PLUGS AND THE COIL BOOT WERE SOAKED IN OIL WHEN I MYSELF TOOK A LOOK.

    Billy's Auto Repair

    (15 reviews)

    This might be the first time I brought my car into a shop and the check engine light came on…read moreafterwards. I had gone to a different dealer and they did a full inspection of my car after aligning and balancing my wheels and an oil change. The ONLY issue they found was that might right wheel bearing needed to be replaced as the back of the car was making a louder sound. I went into Billy's a week later (because they were cheaper) to get the right wheel bearing replaced and after I got the car back, the car was louder than ever. All of the sudden my left wheel bearing supposedly had an issue as well despite another dealer saying it was in great condition. Two days after leaving the shop, my check engine light has been on and despite a few calls to the dealer, no logical explanation has been explained and overall service was awful. I guess you get what you pay for here - strongly recommend going anywhere else, even if more expensive.

    This has to be the most corrupt, deceitful mechanic shop to have ever exist. Since the end of…read moreAugust, My 2014 Ford Focus has been spewing out thick white smoke for two weeks straight. My boyfriend and his mother kept pushing me to drop my car off there to have a look at. I was wary as it being a very small shop with practically no review online, but with both of them telling me they have gone here for 15+ years and this shop knows what they are doing, I took their word for it and dropped my car off the first week of September, The worst mistake in this entire world. A week and half later and a $900 bill from the repair shop, Absolutely no cure for the smoke. All was done was a oil change and a treatment was added to the oil for the smoke. We were told the car will forever be like this. OBVIOUSLY, There is something wrong with the car. After some googling online. I opened my hood, pulled out the ignition coil AND DRENCHED WITH MOTOR OIL. The valve cover gasket needs to be replaced. So because I'm afraid of my car being further destroyed by this horrific shop. I am now forced to either spend 1,000+ at a certified dealership OR repair it myself, a beginners in mechanic. PLEASE DO NOT BRING YOUR CAR HERE. RUN AWAY.

    Brewster Ford

    Brewster Ford

    (13 reviews)

    How many Fs can I give it?…read more I give this place one star, but it deserves O stars. The two times I have gone there was nothing but a total nightmare. Bad, bad service. I can't stress it enough. The first time was about 3 years ago. The front axel on my Explorer didn't work and so I dropped it off. They fixed it for a large sum. Six months later it went bad again. It was still under warranty so it should have been resolved at no additional cost. The truck did NOT have any other problems they gave me the truck back again. A week later the axel was bad again. I brought it back and again they fixed it except this time mysteriously the radiator developed a bad leak and needed replacement. I objected because they damaged it, but they would not take ownership. I paid another $500. For something they damaged. Recently I saw they had a new service manager and I thought after a few years things might be different. What a huge mistake going back was. My 2020 explorer ran great and it did NOT have any problems. I received a notice from Ford about a recall. I arranged for an appointment to have the recall serviced. Something about the seatbelts not being safe. Well kick me in my rear. I fell for it again. Today makes two weeks that they have been "working" on it. Then I called and asked for a status. The service advisor says oh the recall is done but there is a problem with the rear lift gate lock. Mind you I did NOT have a problem before I came here. Now they want $500. To fix it. This place is horrible and I warn you don't come here, you will regret it. Now my car has a dealer created issue and they won't own it. I don't have the words to truly express my disappointment and the inconvenience Brewster Ford has caused me. 1) service sucks 2) Quality sucks 3) value sucks I want to sell my car and never look at another Ford ever again.

    Our recent leasing experience was nothing short of exceptional from start to finish. Every step of…read morethe process was smooth, transparent, and genuinely enjoyable. From the moment we walked in, we felt welcomed, respected, and never pressured. Michael Rose was outstanding. He was knowledgeable, patient, and took the time to clearly explain all options, making sure everything was easy to understand and that we felt confident with every decision. Communication was excellent throughout -- timely, clear, and proactive -- and the entire process was handled efficiently without ever feeling rushed. The vehicle was delivered exactly as promised, in perfect condition, and exceeded our expectations. What truly stood out was the professionalism, attention to detail, and overall care shown during the entire transaction. It felt less like a typical car lease and more like working with someone who genuinely wanted the best outcome for us. If it were possible to give more than five stars, we absolutely would. This was one of the most seamless and stress-free leasing experiences we've ever had, and we would confidently recommend both Ford and Michael Rose to anyone looking for an exceptional experience.

    NE Performance - autorepair - Updated July 2026

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