Excellent Customer Service!…read more I have been coming to this location for over 10 years and they have never failed to provide Excellent Customer Service. All employees including the Owner/Manager always greet you and make sure you feel welcomed. The owner is always there and always helping customers, this guy is great! They do everything from packing/boxing services to shipping, shredding, printing, fax, passport photos, personal and business mailboxes, and notary services. UPS is a bit pricey but worth it when you come to this location.

The best UPS staff ever. They even stood 10 min past their closing time so that I could finish my…read morereturns. Great customer service!

Order a package for my child Christmas gift it was supposed to arrive on 12/23 and was in FedEx…read moreOscar vehicle but never moved once in his possession.Safe to say Oscar is thief and FedEx are crooks that don't help a bit!They just throw the blame around and have you all a foreign country for customers service.Worst service from these crooks thief's!

Drove through horrible weather to try to ship and was told they don't take cash 30 minutes before…read moreclosing and sent me away,the lady at counter was rude and un helpful!!

They are only getting 2 stars because there is still time for me to get my package. I checked my…read moretracking today and it said it was out for delivery - the problem was that the location it was noted as out for deliver in was located in a different state than the address I had it shipped to. I started a chat to get some information and went on a nightmare loop with their bot. I could request a person, but in order to actually GET a person I had to pick from options that didn't fit what I was contacting them about. I eventually got frustrated and just picked whatever to get a person. That person verified the address the package is SUPPOSED to go to, but couldn't explain why it was listed as being out for deliver in another state. They kept assuring me it would get delivered, but when I asked what their policy/process was if it DIDN'T get delivered, they basically ignored me and repeated the "it will get delivered" rhetoric. I called them out on not answering my question on what would happen if it didn't get delivered. Then I got three messages within 1-2 seconds (one of which was a paragraph long) then the chat was immediately shut down with no time for me to even read the responses they sent and it did not give me an option to save a copy of the chat for myself. Their customer service is absolute garbage and designed to make you get frustrated and give up.

constantly lose packages, i've been waiting for my levi's jeans since march. give you bs text…read moremessages that say they need an access code when there is no access code to be given, and there never was in the first place! constantly say "delivery exception" because they're too lazy to actually deliver your package!! and when they do they throw it like a football from across the street hitting your door so it's just sitting on your front porch waiting to be stolen because they're too lazy to walk up the stairs, ring the doorbell and hide it behind the plant like the delivery instructions say to do. hire illegals that don't speak english and can't read directions or follow rules. complaining and submitting negative feedback or chatting with one of their robots is useless so don't even try. you're just wasting your time. stop ordering from companies that use ontrac!! go into the physical store or order from somewhere else that uses ups, usps, or fedex, or amazon. never had these problems with them. i just lost over $130 worth of levi's jeans because of their stupidity & incompetence!! and yet levi's continues to use them when they know better!! ontrac should be permanently out of business!!!!!!!!!!!!!!!!!

I love my job been here for a few years now and been pleasantly satisfied with the railroad…read moreoverall. Great place to work. At least for me! Safety is no accident, at the end of the day we all want to go home to our families.

This place had great workers and great customer service. It just like any other place some day are…read moregood days and some aren't . They just try to keep everyone safe.

If you're reading this then this company has already missed your delivery over nonsense like you…read more"didn't tell them there was step." Showed up with our large sofa(apparently). Two guys. One looked at steps and said couldn't do it. They needed another person to help. I told them it took more than than the two of you to put in this truck so it wouldn't matter if our front door was to a castle. They didn't like being called on their BS. They scheduled to deliver the next week but called the day before the delivery to tell me they're moving warehouses. Cool. Tried again the next week. No show. Supervisor is one of those who'd like you to be subservient whilst your money in his pocket. Absolutely disgusting disrespect.

If I can give 0 stars I will this place is a complete mess the management is terrible they always…read moretry to steal or make everything to steal. They don't pay to the truck company's they own a lot a money to the drivers this company is terrible , when you go and ask for your money they always complain about the MODANI furniture doesn't pay on time MODANI is one of they big clients for delivery's they do everything so they don't pay......

Dolores is one of the rudest petiole I have ever met. I have had several interactions with her and…read morehave provided the worst customer service. I'm not sure why they keep people like that working for such a busy business. Other workers are very lazy as well just no effort. I have filled out several surveys about this and nothing has improved.

3pm Thursday. Shipping a gift to France. Jose Garcia assisted me and was so kind, patient and…read morehelpful way above and beyond. I made sure to note his name. He also spoke to other customers in the same manner. Totally worth the drive to experience this level of service. Call me crazy for 5 stars but I give what's deserved. Small parking lot that was empty when I arrived. Thank you!

This Company costs us 2 weeks time with our freight container held up in Customs, Thousands of…read moredollars in fees and endless frustration. They shipped our mandatory paperwork to our Stateside mailing address knowing full-well we needed the Documentation in the Middle East to receive our freight. Then, were unable to assist (they had already been paid) This company advertises, "Let us take the worry out of your International Shipping. Our expertise with L/C's, Documentation and Legalization Requirements, will be the solution to your shipping problems. Air and Ocean shipping by Container (Dry and Reefer), bulk, and Ro/Ro Service. If you need it shipped, we can handle it. We specialize in shipping to the Middle East, and we offer services to Europe, Asia, and West Africa." This is NOT the case. Save yourself a great headache and use another Company.

I began dealing with Honeybee since 2008. From then on they have been very professional and…read moresupportive. Not only is their whole staff knowledgeable they are kind and caring. The services and rates that Honeybee provides are excellent. They stay competitive and assist their customers in any situation. For this very reason I continue to ship with and support Honeybee till this date.

Emily helped me power through one of our major remaining wedding tasks - the seating chart - with…read moreprinting, cutting to size, and advising me on the best way to go about resizing files that couldn't be printed due to size non-compliance. Emily's exemplary service marked by patience and efficiency was highly appreciated and is enough of a reason to bring future projects of mine to this location.

I had a good experience here…read more I needed a 36"x48" poster printed by next day. CVS, Walgreens, Staples, and Office Depot had this size option, but it would take 3-10 business days. FedEx at this Monterey Park location had this size option available for pick up in-store on the next day (other locations near this zip code said 2-3 days). I submitted my file online and received email confirmation. The next morning around 8 or 9 AM, they called me to confirm the printing specifications. Then I received an email that it was done about 1.5-2 hours later. There's plenty of parking here. Chipotle is next door. I would come back for printing services.

I've been coming to this location for years, never any complaints ever. The employee that they have…read moreworking now is so slow! If there is another location nearby for you, I'd suggest you go there instead.

We've been using this Postal Annex for the past 5 months. We've been pleased with the services…read morethat they offer. A BIG shout out to Rachel. She is always accessible via text or phone. Additionally, Rachel will take care of your businesses specific needs. She's always courteous, patient and professional. We highly recommend the E. Beverly Boulevard Annex for your Businesses needs. Thank you Rachel!

These guys are the best I had a big order and these guys got it done fast and they have the biggest…read moreprinter I have ever seen in my life they can handle any project faster than anyone else

Came in to get some pages printed out for work and got exactly what I needed at a good cost. The…read moreguy working was super helpful and super kind. Definitely will come back!