I have been trying to get a pair of glasses made for six weeks now with no success. The owners…read morewere out of country and the staff left behind was completely incompetent. The have exhausted my insurance benefits and charged me $300 out of pocket. I have asked for a refund with no success. I am now working with my insurance provider to reverse their claim so that I am able to get a pair of glasses that work and don't give me a headache. Find another vendor for you eye care needs, the staff is horrible and the doctors are no better.

They are always courteous and respectful! The staff is excellent and very helpful! I've gone there…read morefor 4 years and I'm extremely thankful for Dr. Lee and his other providers who do great work for their patients who need eyewear! I'll continue to use them for a long time! Warm regards, Jason Marton

My family has been coming here for several years for our annual eye exams. The clinic is modern,…read moreclean and professional. You are always greeted by their receptionists right away. The doctors here are excellent optometrists. Just be aware that they will always try to sell you on getting retinal imaging which is not covered by vision insurance. I happen to have medical reasons to get this done, but no one ever spends the effort to ask if I would like to use my medical insurance to cover it. If you want to save another doctors' appointment, it might be worth $59, but you may have to demand they submit to you should check your insurance coverages. I decided to save this type of exam for an ophthalmologist for their scope of practice. The lobby has many brand names of eye frames to choose from. Every year I ask if they have "asian fit" options or brands and they have yet to add to their selection. I was told they have some of those brands at the "other" office. When I asked about ordering from the catalog (I happen to know exactly what brand and style would work), they were kindly able to order it for me. However, when I inquired about the cost, it is clear there is a significant uncharge for their "broker" fees. You might consider just ordering the same frame cheaper from many options available online for the exact same thing. You are basically paying extra so you can try it on in person. It is coincidental that it will also be just above what your vision insurance covers. Overall, the eye care that is delivered by the optometrists here is great. I have always received excellent care from them. The extra services and add-ons should be carefully considered for the value if you so choose. Also, this medical complex has becoming increasingly busy and it is often much harder to find parking each year. You might need to allow a few extra minutes to circle around to find a spot so you are not late to your appointment.

we came here last year, had a good experience. But just recently visited for a yearly check up,…read morethey upped their prices on everything. They were so persitant about wanting for me to pay for eye exam out of pocket almost forced. When I said I wasn't gonna pay for it out of pocket because it was yearly check up and insurance would cover it they said they would double the price. Leaving me with a couple dollars for frames, I would still have to throw a couple hundred dollars on just frames. Definitely not budget friendly. Also zero customer service, ladies up front need to work with being friendly. Won't be coming back and won't recommend to anyone.

My whole family has been going to Seville for well over 15 years…read moreThis is an outstanding optometrist office. From the doctors to the front office staff the contact specialist and glasses specialists. They really do go above and beyond for their patients. I can't say enough good things about this practice.

Doctor Williams is a great optometrist. Knowledgeable and friendly. His staff is courteous and…read moresupportive, and know their job. Massive selection of frames for folks who care about stylishness.

I had a great experience overall, the staff was helpful, and friendly, scheduling and communication…read morewas easy, and they worked well with me every step of the way! Dr Becken was thorough and made sure we got everything right!

Sean, Selena and Isabel are kind and patient and so good at what they do!…read more I highly recommend Becken Vision Solutions! A + customer experience.

Walk in the door and the person at the front immediately acknowledges you as you walk- the folks on…read morethe left in the glasses area, if not busy with others will say hello. All the staff are attentive and they listen. I have a tendency to pick big frames and tint - sometimes, I take my time. I never feel rushed. Both Doctors are great The office and exam areas are clean and are kept sterile to ensure our safety. No hidden fees. I recommend for the whole family

Truly the best of the best! Great selection of frames and sunglasses. The staff are all amazing…read more They truly care about their patients.. thank you!

I had a great experience. Everyone was so nice and helpful! The dr. Made my glasses prescription…read moremuch more clear for me to see. Then after the appt I was able to look around and found so many cute options. OZ helped me pick out some and hung with me through the process.

The entire staff was amazing from the kind voice that answered my phone call promptly & set my…read moreappointment to Tami who was so patient & helpful with eyeglass selection & the eye dr & assistant. Every employee was extremely friendly & welcoming which is a treat these days! Top notch! Great service!

The Optometrist's are great. They do thorough exams and take their time. They always answered and…read moreexplained in detail any questions I've had. The technicians are kind and professional. One outstanding employee you have is Leslie. She goes above and beyond every time I've needed her assistance, which has been 10+ times over the last 2 years. She is patient while adjusting glasses. Takes her time and makes sure it's correct. She is kind, cheerful and welcoming every time I came in for an eyeglass adjustment. She is truly a gem.

Google maps takes you to neighborhood nearby that is like a maze. They only have a 5 minute grace…read moreperiod and would not take me 9 mins late. Lady was rude.

UPDATE: Corporate reached out and contacted the location directly. They were able to correct the…read moreprescription on my second pair of glasses at no charge. I truly appreciate both corporate and the local team for stepping in and helping resolve what was a frustrating situation. Thank you! *** I went to Visionworks for my yearly eye appointment and ended up having a very frustrating experience. During my appointment, no one reviewed my prescription with me or explained the lens options. I specifically mentioned that I wanted progressive lenses, and since the price point we were given seemed affordable, I decided to purchase two pairs of glasses--one regular pair and one pair of sunglasses. About a week to a week and a half later, the glasses came in, but they were made with the wrong prescription. They were single-vision lenses, not progressive lenses like I had requested. The woman who originally helped us never went over the prescription details or explained the difference between the options, which could have prevented this entire situation. When we went back to pick them up, the gentleman working that evening was very helpful. It was the end of the day and he was closing, but he stayed to make sure we were taken care of and apologized for the mistake. I truly appreciated his effort. However, the solution required another $140 out of pocket to correct the lenses. If I had known the true cost with insurance for progressive lenses, I never would have purchased two pairs in the first place. At this point, I've spent over $450 and still cannot see properly because I've have to now wait another 1-2 weeks for the corrected glasses. This entire situation could have been avoided if someone had simply reviewed the prescription and lens options with me before placing the order. If there are prescriptions for both single-vision and progressive lenses, that absolutely should be discussed with the customer. Unfortunately, because of the poor communication and the fact that we had to pay extra to fix someone else's mistake, we will not be returning to this or any Visionworks location.

I decided to give Visionworks another try, and that was a mistake. I went in to pick up my glasses,…read moreonly to find out they ordered the wrong ones. After waiting and expecting a smooth pickup, this was incredibly frustrating and a complete waste of time. There was no sense of urgency or accountability to fix the issue, and at this point, I've lost confidence in their attention to detail. Vision care is not something people should have to double-check this hard.