It was my first time at this office and although it seemed very well run and thorough with the…read moreexam, I still had to wait a half an hour to be seen. Dr.Bluth gave me a thorough exam and was able to answer all of my questions which I appreciated. Jacob assisted me with the eye charts and drops and he was very nice to deal with. Too. I gave them a 4 star rating because they make their patients wait longer than I liked. I am almost 100 and the sitting hurts my back. Henry

I had a contact lens appointment scheduled. Part of the answer to having a detached retina. This…read moreoffice called, and told me that they couldn't allow me to be seen because my retina records show I had a shot done to the eye a month ago, and my eyes were too unstable. I responded that while I've had the retina reattached, I've never had a shot placed in either of my eyes, ever. They refused to believe me, insisting that the notes in the file stated I did. I know what I've had done. I know why, how, when and where and by whom. To suggest that the patient doesn't know what has been done, is, in my opinion, asinine. Ask yourself: Do you want work done by a medical establishment that refuses to listen to the patient and the truth?

I've been to multiple America's Best locations around Phoenix, and while I like their frames and…read moreprices the stores I have been to were all crazy busy and crowded. The wife and I walked into this one on a Saturday afternoon and it was deserted except for multiple employees who were all friendly. The store was organized and clean. They were able set up an appointment for my wife to get an eye exam within a few day as well. For a less hectic visit this is your store.

my husband and I had exams and purchased glasses. the entire process started to finish was…read moreexcellent

On April 19th 3 pm I took time off work to get an eye exam. I was told that they were running…read morebehind due to an "emergency" they had. Ok, fine no problem. I wondered around their 10 x 10 office looking at frames. They called me back and did the preliminary exam, the annoying puff in the eye thing, and then sent me back to wait. I began to notice people who had come in after me going back to be examined, picked out glasses and left. One unhappy customer came in, argued and left. Two hours later someone came over and asked me if I had been seen yet. I told them I had but was waiting to see the Dr. Since I really didn't have much to do that day and understand that some days things just happen, I wasn't concerned. At 4:30 I got my exam and got my frames. Over $1000.00 later, and the last customer in the office, I left. They told me my glasses would be ready in 1 week to 10 days. Two weeks later, no glasses. My husband called to inquire about my glasses and they told them they forgot to order them! Ok, so what are you going to do? Please order them. I'm a pretty passive person. Today is May 26th, and I have no glasses. I think my patience has run out. I got my first pair of glasses here about 8 yrs ago and a couple pairs since then. Since that time their selection has gone down hill (the girl with the exceptional taste in frames has left) and their service has gone to hell! If this was my business I would be seriously concerned. I would have written this sooner but I can't FREAKING SEE TO WRITE IT BECAUSE I DONT HAVE MY GLASSES! I'll go to the mall before I ever go here again!

I was very impressed with the customer service that I received today at Image Eyecare. Robin is an…read moreexceptionally knowledgeable and polite person to work with. Dr. Roth is very attentive and impressionable.

The support staff could have been more professional, in my opinion. The two girls at the Vision…read moreExam desk seemed uninterested speaking with me (one of their names is Jocelyn), and both girls did not have any eye contact with me when they began talking to me (so I wasn't sure who they were talking to at first), and overall it felt like they didn't want to be there, unfortunately. The air puff test has always been uncomfortable for me (as it probably is for many people) and when I told her that as she was setting up the machine, Jocelyn responded to me that it's not even that bad. I felt a little ignored at the beginning, dismissed during the machine tests, and subtly disrespected during my entire interactions with those two female support staff. Dr. Le was fantastic. I felt that he was kind, patient, extremely thorough, and that he made great patient rapport. He's the only reason that I would return to this location, if at all, based off of my first impression here. Later in the day, I got a text notification that my next appointment had been scheduled. I never made a follow-up appointment at the checkout counter with Jocelyn, so that meant either the system schedules patients for appointments automatically, or one of their staff members manually scheduled me without asking me about my availability. My experience (aside from my interaction with Dr. Le) at this location has been a poor one. My intention was to buy both contacts and glasses this year, but I ended up not committing to anything at checkout because I wasn't entirely comfortable with purchasing through this location, based on this experience. I may take my prescriptions and try another Visionworks location or go to a separate company within my insurance altogether. I spoke to my husband about it -- I haven't fully decided what I'd like to do, yet.

Sue, the general manager took her time to full explain pricing and options so I chose everything…read morecorrectly. I was so prepared to go to Costco to buy my supplies but she was able to save me 600-700 and I greatly appreciate her patience. She did not make me feel rushed or like I was wasting her time with asking my questions.. and there were a lot. She helped price everything out for me for multiple different options and now I have a contacts and new glasses without going into debt. Thank you, Sue.

I recently had an appointment with Dr. Lars Carlson at Gold Canyon Eye Center. I was very impressed…read morewith his knowledge, his guidance, and his people skills. I would highly recommend Dr. Carlson. In addition, his staff was equally knowledgeable and pleasant, whether it be the front desk staff or the optical staff. Gold Canyon Eye center is the place to come for your prescription needs. Marilyn A.

I have been seeing Dr Carlson for my eye disease for a while now. He and his staff are fantastic…read moreand provide wonderful customer care. The entire office has taken necessary precautions to keep patients safe during covid. Thank you for caring for my peepers!

They are awesome. No eye dilation needed!!!! :) Thank you…read morefor your prompt schedule and down to earth service!!

I visited Dr. Krasemann in November to update my prescription for contacts. His bedside manner was…read moreso awesome that I scheduled an appointment for my husband. My hubby was having issues with his eyes, and he was really worried that something was drastically wrong. He didn't want to spend a bunch of money and hesitated because he doesn't have any insurance. He bit the bullet and finally went in. Dr. Krasemann was able to ease his mind and make him feel so much better. I can't tell you how much I appreciate his genuine empathy. Dr. K was not at all rushed and took the time to get to know my husband, listened to all of his concerns, and gave him well educated advice. My husband feels SO much better tonight, knowing that he isn't going blind, it is just normal age-related start of cataracts. You should see the smile on my husband's face tonight. This was a HUGE relief and a huge weight off of his shoulders. Thank you SO much for bringing some much-needed humanity to this world. I would highly recommend anyone wanting a down to earth eye doctor, pop in and see Dr. K1

Marisol and Susan helped me out in a pinch when I was in town and bent the frame of my glasses…read more Excellent service!

Great selection of hard to find tropical plants. Picked up a blue Java banana and fuerte avocado…read moretree.

Have been coming here for years! They always have what you're looking for!…read more The owner is more than happy to help you find the perfect plant for your garden too.

Upon arrival, the lady at the front desk was very helpful and nice, waiting time wasn't very long…read morewith an appointment. The assistant was very thorough with making sure my exam was done properly, since my reasoning of being there was out of the norm. The doc was wonderful, great personality, very informative and took his time to go over every detail with me, didn't feel rushed or just another client he had to get through. The manager help close me out for the day and she was very sweet, took her time with me to go through glasses, gave recommendations, didn't hurry me or anything. All in all I had a wonderful experience here, and would totally recommend.

I bought new glasses here at one third the price of my optician's office. So I brought back some…read moreold frames I love and they are putting in lenses with my new prescription. I will have two pair if great glasses for $300 less that the opticians office. I've been dealing with Nationwide for several yeas now. Do I love them? YES!