We've been with them for three months and so far, not a single complaint. I wanted to go with a…read moresmall business where we'd have a more personal relationship and i got exactly what i was looking for. I'll describe it a little since there isn't much information online (they're not a really tech-savvy operation, more of a "we've been doing this forever and it works fine, why make it more complicated" operation). The entire lot is fenced, and there's a manager who lives on-site. The parking lot gets muddy in inclement weather, but the units stay dry; they're stick-built on a sealed concrete slab, with roll-front doors, and there are a variety of sizes. Once we realized there was space to park large vehicles, we ended up renting a space for our trailer, too. Sometimes if we call or email, we don't get a response right away, but the flip side is that they're flexible and actually gave us a few free days while we were moving in. The manager also stayed late once so we could unload when our day went haywire and we were later than we meant to be. I'd much rather just wait a day or two for a call than deal with people who can't go with the flow. The prices are more than reasonable, the accessible hours are good, and no one has ever complained when we brought our dogs while loading/unloading (we kept them in the car and on leash, though, so keep that in mind).

I recently started planning a move to Spokane from out of state which can be quite difficult. The…read moreentire staff at Shouth Hill Mini Storage went out their way to accommodate my fiance and I in any way they could easing this tuff transition. Many thanks to the entire staff and especially Janice. If your considering renting from them do yourself a favor and call them, you wont regret it. Clean facilities, safe, pleasant and efficient staff, what more could you want.

No problems at all with our unit or access. The office staff has always been pleasant and…read morecourteous. Having our "stuff" stored in a safe, accessible unit is one less thing to cause concern. Thank you South Hill Mini Storage.

What a beautiful storage facility! It's the perfect place to store my RV. So easy to get in and out…read moreof, and easy access to Post Falls, CDA and Spokane. I would highly recommend Locked & Loaded to anyone who wants to protect the investment of their RV.

I'm writing this review out of gratitude for Trish at A Storage House for making our rocky,…read moreunpredictable transition into our new house less painful. When we sold our House in Everett, and got an offer accepted in Newport, we had to find a way to get all of our belongings out of the house, over the cascades to the eastern end of the state and into storage while we waited in temporary housing. I called A Storage House for the storage part, but right away Trish understood that I really needed a holistic solution. She got us hooked up with a Penske 26 foot box truck. Renting one in Western WA would have cost nearly 5000 dollars, so she suggested I go to Spokane Valley, pick the truck up and drive it back to load up our things. The total cost for that was only $900. She provisioned two units for us to make sure we had enough space but offered to refund one if we didn't need both (we did lol). We had three vehicles and could only park two of them in our temporary housing complex, so Trish hooked us up with a parking spot at a great price as well. When our close date was pushed back due to a late appraisal, she even let us leave the cars for half the month and didn't charge us the full rate. Besides saving us a ridiculous amount of money, and giving us peace of mind during a difficult time, Trish was really nice to our family, especially our two year old daughter. She actually cared about our whole situation and tried hard to find solutions for us rather than just "checking boxes" and charging us whatever we were willing to pay. Some nice amenities: The storage units have cameras on them 24/7 so we could feel secure knowing that all of our worldly possessions were secure. There is a cool text to open feature on the gate, so I didn't have to get out of the car to type a code. And Trish answered the phone every time I called which in my experience is rare. Overall 5 stars 100% for A storage house and Trish. They were without a doubt the smoothest part of our move.

We had great customer service while renting multiple Penske trucks from this business. The woman…read morewho helped us did all she could to find discounts for us and made sure we were set when moving day came. Highly recommend.

This storage facility has been an easy solution for my move into the area. I was able to call and…read moresecure a unit while I was in California, they faxed the paperwork to me, and I had a storage locker ready for my truck when I arrived after hours the next day. The staff is excellent, and the free coffee is an added bonus

It's took over by people who are not polite and have eyes in their forehead as soon you leave they…read morewill treat you like strangers and disrespectfully. How good they can be when they don't wanna hear you and keep hanging up on your face.

I've been with epic storage for years. I've always had exceptional customer service, cleanliness…read moreand security. Any issues we have had were taken care of in a timely manner. Would recommend their services.

Have had a great experience with them so far. Walked in last week and was able to sign up and get a…read moreunit right away. Prices are reasonable and better than other locations. Love the set up, easy access to my unit and seems very secure. I really like the convenience of the office hours and unit hours. I plan on moving from another unit in CDA to here over time

We walked in looking for storage - we were promptly shown the different sizes and told they would…read morehold the two sizes were we're considering for a week while we decided which to get. Came back a few days later and started service - the office staff was so helpful. We had three pods delivered and the office assisted us telling us where to put the pods for unloading and helped arrange for pick up of the pods as well. We are very happy with the quality and prices as well as the customer service we have received.

Thayer storage made it simple to get our unit set up! It's a very nice facility with good prices…read more Has a good location in Rathdrum.