Reason for the 1 star review is that you cannot have multiple items in your allocated space even if…read moretotal length/width is not exceeded. Management requested that one of the items be moved because multiple items are not allowed in a single space. The contract/lease that was signed at move in has no mention of this caveat within it. Facility is still under construction but appears to be safe and secure with decent amenities. Relatively removed from the population density so that is a plus. Value overall is standard when looking at price to amenities/facilities Would not recommend unless specifics are outlined within contract at move in.

Way overpriced for what you get. And the owner (not the manager Rachel, (she is nice)) charged me…read moremore because I am 'not from here'

I'm really surprised by the positive reviews. While I rented a unit from them for several months,…read moreit was broken into not once, but twice. Both times surprisingly the camera was not pointed at my unit. I suspect the manager was in on it, and I don't know if she works there anymore. It wasn't just my unit that was broken into, it was many. One man had just moved here from Arizona and he had over 20 thousand dollars worth of firearms and safes stolen. Do not give these criminals your business.

Great service, clean storage unit, lighting inside, easy access, and very affordably priced. The…read moremanagement was friendly and very kind to us. We were so grateful to have this unit near our apartments until we bought a house. I would highly recommend this Storage Center as it has easy access and is close to town.

He was very flexible and accommodating when I showed up a bit after hours, he cut running his…read moreerrands short, to allow me to get into my unit, what a blessing that was

Honestly, amazing service from the young gentleman over the phone. I was looking for storage and…read morethey're all full in this area. They happened to have two left at river rock and the guy over the phone helped me out to do it online, called back to give me the info on my code and where my storage was located. Amazing customer service and great rates.

We did have a bad experience, but the owners personally reached out and made it right within the…read moresame few hours of contacting us. They went above and beyond what was asked and it was very considerate

Mountain view mini storage in Rathdrum will never again be used by me nor will I ever recommend it…read moreto anybody. We rented a unit during the summer of 2021 and everything was fine until we got our first rain and our storage unit leaked. Upon letting management know about our issues they told us we could move into another unit. After getting help and moving our items into another unit we found out the hard way that that unit also leaked. Management told us that they could not fix the problem while it was raining and cold and they are not responsible for any damages that may have happened due to the leak. We finally moved out of mountain view mini storage permanently January of 2022. I definitely would not recommend mountain view mini storage for storing anything that needs to be dry.

We needed help getting my step mother's furniture moved out of her assisted living apartment. The…read moreguys at Ace came had everything moved out in about 4 hours including having to take a big bed apart and move some delicate pieces. They had to drop some off at a south hill location and then drive out to our rural home to drop off the rest. They were great guys, on time and worked hard to get everything moved. And they stuck to the original estimate for the move. We were happy.

i called to set up a forwarding address for my move to Idaho. The staff have been efficient and…read morefriendly in helping secure an address. I would recommend this business to anyone looking for mail services.

We were behind on our unit but kept in contact with Sandy. We finally were able to pay in full and…read morewanted to just empty it out. She waited until she had run our bank card to inform us that she moved our belongings into a unit with 3 other people's belongings - None OF WHICH WERE LABELED OR EVEN ORGANIZED IN ANY WAY TO SEPARATE EACH OTHER'S STUFF!! Over half of our stuff was not even in there! I understand that we were behind, but there are still laws she must abide by when it comes to people's personal items! She pilfered through 4 storage units, taking what she wanted and worrying about the laws she is legally bound to abilene running a storage unit company. Our lawyers will sort it out. I would not store anything there if I ever wanted to have it back. AWFUL. HORRIBLE. ILLEGAL.

From the owner: We take pride in the satisfaction of our customers…read more Rockwood Self Storage is a locally owned and operated self storage business located in beautiful Rathdrum Idaho. With on site management during the day and 24 hour security systems you know your items will be safe and secure. So if you are looking to store your goods for a short or longer period of time give Rockwood Self Storage a call, or stop by for a tour! You can find Rockwood Self Storage behind the grange.

Nice facilities as it's new. Mostly automated in terms of picking a unit etc. The down side is…read morebecause there is nobody at the office to manage the units in person, the doors are always frozen closed after a snow storm. The snow is plowed between the units but the snow is then pushed up against all the sliding unit doors. This freezes which makes it impossible to lift the door open. They should either make sure the snow clearing company clears the snow in front of each unit or the manager of the site should do this. I have been locked out twice already and unable to access my stuff.

Unless you want your stuff damaged because of completely incompetent and useless management, I…read morewould not recommend using this place. It would be better served as a parking lot than a "storage" facility.