I want to express my appreciation to Mike McDonald and Chair for Stairs for their outstanding work…read moreon my UP Stairlift repairs. Mike demonstrated exceptional professionalism in our initial conversation by accurately diagnosing my issue. We promptly scheduled a service call within one week, which was impressive. Mike arrived on time and was fully prepared to tackle the problem. He quickly identified the issue and had all the necessary parts and tools to complete the repairs seamlessly. After finishing the job, he thoroughly cleaned the stairlift and ensured everything was left in excellent condition. Moreover, the price for the repairs was very reasonable. I highly recommend their services.

From the minutes I called Mike, I knew exactly he is a genuine until we met so he could fix the…read moreprevious stair lift installer's mistakes. He proved to be the person I thought he is, very honest and delivered a great service. His professional work is only the result of great experience. I have two stair lifts in my assisted living facility. Mike is a great guy to hire, and to have as a friend. Reasonable rates, awesome service and great results. Mike, thank you so very much to put my worries to rest.

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!

Best experience ever! I felt that we could not have received better service anywhere else! A…read morespare battery was only needed for one very steep hill during our 6-day stay for America's 250th! Jebessa made the transaction seamless and quite affordable!

I have been using them for many years to help with concerts at the US Capitol building lawn. They…read moreare a truly professional organization. Their wheelchairs are in pristine condition. They are always punctual with on time deliveries and pickups to my location. A lot of my events require up to 30 wheelchairs to be delivered to secure locations. I have come to rely on Jey and his staff. They have an amazing work ethic and their service is the best.

The airlines broke my husband's wheelchair and they contracted with Stuart to fix it. We had the…read morechair back in less than a week, working better than ever. Stuart is caring, dependable and communicative. I feel lucky we found him as we'll now use him for any of our own medical equipment needs. Highly recommend!

On a flight to DC, the airline broke my mobility scooter. They contacted Stuarts Medical, who…read moredelivered a loaner scooter to me within hours of arrival (in the evening when most other businesses were already closed), and picked it up when I was ready to fly home. They provided everything I could need to get through the trip. They were instrumental in getting the airline to purchase a new scooter for me. They know exactly how to support those with mobility challenges and do a fantastic job of meeting customers' needs. I can't thank them enough. Without their support, I would have been stuck with a manual wheelchair and would have had to skip many of the outings during my business trip. Thank you, thank you, thank you!!!

We needed a in-home hospital bed for my dad post surgery unexpectedly, and I called multiple…read morecompanies on a whim. Mobility City called me back very quickly and Bennett was honest, patient, and supportive with talking me through our needs, and quickly getting us what we needed. Delivery happened within 24 hours, we were able to pay by credit card over the phone, and the delivery was smooth and easy, and friendly. They are a small business, with a personal touch, and Bennett is friendly and hard working. Always nice to know that small businesses can still do great work with a personal touch.

Service was exceptional. I was quoted a price on the phone for a shower chair that I needed the…read morenext day for my mother that was coming home from the hospital. Not only was the salesperson very friendly she said she quoted the wrong price and it was actually cheaper. Win!

Answered dozens of questions. Customer service was excellent. I'm from out of town and needed to…read morerent equipment. Worked out all of the details. I had a stroke and sometimes get confused but they were very patient. Antoine was gentleman and a scholar.

I highly recommend A Plus Medical Equipment. Very…read moreprofessional, honest & reliable. Antoine provide excellent services. Been using this company for at least 7 years. Never been disappointed with their service. Thank you for your attentiveness to my mom & uncle's needs & suggesting the right wheelchair & electric wheelchair for them. Thank you again!!

Called last minute to get an electric wheelchair. It was foldable and ready for us to pick up to…read moreuse for a day in DC. The customer service was fantastic.

I have rented a great scooter from Bennet Helfgott at Mobility City twice now. I am from the…read moreBoston area and have chronic illnesses that require me to rent scooters when I travel. I need the scooter to visit my daughter at a local university in DC and the campus is large! The scooter was like new and so simple to drive and put in and out of my car. It is heavy and I need the help of my daughter to take it in and out of the trunk, but after that, I'm all set to use it alone. It also comes apart to help with lifting the pieces and put it in my car. Bennet showed me how to take it apart and put it back together for easier mobility in and out of my car. It is simple to do! Bennet is amazing!!! As the other woman said in her review, "He is incredibly responsive, customer focused, and truly cares about his clients. He is a rarity in this field and I highly recommend him!" Bennet dropped the scooter off at the home I where I was visiting and picked it up the morning I was headed to the airport. Bennet did this with a last minute booking (2 days notice both times) and accommodated my schedule and delivered. When I met Bennett, he was kind, thoughtful and cared about my needs for the use of the scooter. I highly recommend Bennet and wouldn't go anywhere else for a scooter rental in the DC area!